Job Description & Scope
Job description State Head at Chalo Mobility Are you a hustler who thrives on ownership, leads with empathy, and knows how to get things done in complex public systems? This role is for someone who can drive large-scale transit transformation on the ground, while working with government stakeholders, managing people, and building scalable systems and solving problems through technology. Location: Hyderabad (TSRTC Project) Experience: 5 to 8 years (preferred) Language : Telugu is must** Key Responsibilities: - 100% On-ground Project Implementation (Tech understanding is must) - Ensure timely delivery and execution of the project roadmap Stakeholder Management: - Build and maintain strong relationships with key decision-makers in TSRTC. - Conduct weekly meetings, share updates, and gather feedback to ensure alignment and trust. - Team Building & Leadership - Hire, train, and lead a team The Ideal Talent: - Disciplined, execution-oriented, and enterprising - Strong project management skills with a knack for creating win-win outcomes - Excellent listening and interpersonal skills - Ability to influence, persuade, and lead teams empathetically - Multitasker who thrives in fast-paced environments Core Skills We Value: - Business Acumen: Understands business levers, KPIs, and how to drive them - Process Building & Automation: Strong capability in creating scalable systems and automating workflows - Tech Fluency: Understands tech solutions and their application in public transit - Team Leadership: Ability to hire, coach, and nurture teams to deliver on-ground excellence - Composure: Calm, observant, and patient in dealing with public systems and day-to-day chaos Knowledge & Edge: - Data-driven mindset with comfort in metrics and dashboards - Industry awareness of public transportation, TSRTC operations, and urban mobility - Strong collaboration skills with an ability to work effectively with govt. agencies and internal teams Why Chalo? We are driven by purpose, high ownership, and the hunger to transform public transportation in India. At Chalo, we value people who are: 1. Respectful & Coachable 2. High on Ownership 3. Courageous 4. Get-it-done attitude 5. Curious & Open to Learning Role: Head - Operations Industry Type: Film / Music / Entertainment Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills PNL Category ManagementProgram ManagementCity OperationsLast Mile DeliveryLast MilePnl ManagementState headOperations
