Assistant Manager - Transactional Quality (GDS/Travel/Sabre)

Job description GDS - Sabre & Amadeus knowledge. IATA Certification / Diploma in travel preferred Experience of working with or for a Global Travel Management company (TMC) Quality Domain/background would be preferred. Understanding of complex ticketing logics Has experience in managing TMC Back end processes. Fulfillment of Air, Hotel, Queue Management Good verbal and written communication skills. Understand and abide by the importance of discipline, punctuality & protocol Flexible with shifts - 24X7 Set up Real Time Monitoring and allocation of work Ensure all reports are delivered accurately and on time Acknowledge and communicate effectively with the Client Conduct trainings/refreshers Monitor production hours, shrinkage etc Role: Quality Manager / Supervisor Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills IATA Queue ManagementproductionGDSReal Time MonitoringTravel Management