Technical Support Engineer LS-DYNA

Job description Help customers with LS-DYNA and Ansys simulations. Provide high-quality and timely customer service to ensure customer satisfaction. Become a guru in one or more simulation areas. Improve Ansys software by submitting defects and enhancement requests. Write knowledge articles and post on the Ansys forum. Learn new LS-DYNA and Ansys features to support new releases. Help marketing and sales with demos and training material as needed. Minimum Requirements Bachelor of engineering. Strong fundamentals in structural mechanics. Logical problem-solving and strong interpersonal/communication skills. Ability to work independently with minimal supervision as well as with others in a team. Fluent in writing and speaking English. Strong organizational and time management skills; possess a sense of urgency. Projects a professional image and demonstrates business acumen; driven to succeed. Enjoy helping others. Preferred Qualifications Experience with using commercial or in-house FEA software for real world, industry level applications is desirable. Aptitude for customer service. Knowledge of LS-DYNA or other commercial explicit software is a plus. Experience with Python. Available for occasional travel (5%). Role: Technical Support - Voice / Blended Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills Medical devicesSalesSimulationTime managementCustomer satisfactionAnsysCustomer serviceTechnical supportSales supportPython