Relationship Manager - Merchant OD

Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify and pursue new business leads to achieve sales targets. Manage and grow existing merchant relationships to ensure customer satisfaction and retention. Collaborate with internal teams to provide excellent service and support to merchants. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong understanding of merchant needs and preferences. Job Requirements Proven experience in relationship management within the BFSI industry. Strong knowledge of merchant operations and financial products. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with industry trends and regulations is an advantage. Role: Business Correspondent Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance ComplianceAccountingBFSIbusiness developmentcommunication and interpersonal skillscorporate salessalesmarketingmarket research and analysisConfidentialityfinancial productsodrelationship managementlead generation