Relationship Manager - Retail Mortgages

Job description We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd, with 2-4 years of experience in the BFSI industry. The ideal candidate will have a strong background in retail mortgages and excellent relationship-building skills. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement sales plans to achieve monthly and quarterly targets. Provide exceptional customer service and support to resolve client queries and concerns. Job Requirements Strong knowledge of retail mortgages and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Ability to adapt to changing market conditions and regulatory requirements. Role: Branch Sales Manager (B2B) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance Customer ServiceBFSIinvestment bankingbusiness developmentcapital marketfinancial servicesretailderivativesmarketingSalesmortgagefinancial productsrelationship managementhousing loanhome loanslapmortgage loans