Relationship Officer

Job description We are looking for a highly motivated and experienced Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Minimum 2 years of experience in the BFSI industry, preferably in a relationship officer role. Strong knowledge of banking products and services, including small finance banking. Excellent communication and interpersonal skills are required to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with customers to understand their needs and provide tailored solutions. Role: Branch Sales Executive Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance ComplianceBranch OperationsBFSIBankingcustomer servicecustomer complaintsbusiness developmentConflict Resolutionbanking productsmarketingSalesrelationship managementbusiness growthdirect sales