Associate - Tele Collection

Job description We are looking for a highly motivated and experienced professional with 1-5 years of experience to join our team as an Associate - Tele Collection in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee tele collection operations to achieve business objectives. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with tele collection activities. Ensure compliance with regulatory requirements and company policies. Job Requirements Strong knowledge of BFSI industry practices and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Proficiency in using tele collection software and technology. Strong analytical and problem-solving skills. Experience working in a similar role within the BFSI industry. Role: Business Correspondent Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance Customer Serviceproject managementsoftware testingBFSIautomation testingmanual testingbusiness analysisrecoverycapital marketsqlfunctional testingSalesjavacollectionsscrumagilejira