Technical Support Executive

Job description Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements. Role: Technical Support - Voice / Blended Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Freelance/Homebased Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills International Non VoiceInternational Chat ProcessInternational SalesTechnical Voice ProcessInternational BPO L1 SupportTroubleshooting SkillsDesktop SupportComputer HardwareTechnical HelpdeskTechnical SupportSoftware SupportInternational Voice Process