Marathi & Hindi | BPO Voice | 12th Pass | Fresher

Job description Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Profile- Bpo Process Voice / TVS & Bajaj Process Fresher Experience work from office immediate joiner Salary : 12,200 in hand + Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Alisha :- 8698879613 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceVoice ProcessBpo VoiceTelecallingCall Center BPOInbound ProcessInbound CallsCallingSemi VoiceOutbound ProcessInboundVoice SupportOutboundCustomer SupportSalesDomestic VoiceDomestic BPOCustomer CareDomestic CallingVoiceCustomer Handling