Customer Relations Executive (CRE)

Job description Customer Relations Executive (CRE) Jobs | 0 - 2 years | Coimbatore, Tamil Nadu(Full-time) Job: Customer Relations Executive (CRE) Job Description Position Title: Customer Relations Executive (CRE) Department: Client Relations Job Type: Full-time Location: Office-based (occasional travel to client sites) About the Role: We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. Key Responsibilities: * Onboard new healthcare clients and provide product training. * Build strong client relationships and ensure ongoing satisfaction. * Troubleshoot software issues and coordinate with support teams. * Conduct product demos, webinars, and workshops. * Gather client feedback to help improve our software. * Assist sales team with product presentations and client queries. Requirements: * Bachelors degree in Healthcare, IT, Business, or related field. * Experience with healthcare software, CRM tools, and client support. * Strong communication, training, and problem-solving skills. * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. Required Knowledge, Skills, and Abilities 06 Jun 2025 Coimbatore, Tamil Nadu 0 - 2 years https://www.tebs.com hr@tebs.com Job Nature: Full-time Whom we are looking for p Position Title: Customer Relations Executive (CRE) br Department: Client Relations br Job Type: Full-time br Location: Office-based (occasional travel to client sites) br /p p About the Role: br We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. br /p p Key Responsibilities: br * Onboard new healthcare clients and provide product training. br * Build strong client relationships and ensure ongoing satisfaction. br * Troubleshoot software issues and coordinate with support teams. br * Conduct product demos, webinars, and workshops. br * Gather client feedback to help improve our software. br * Assist sales team with product presentations and client queries. br /p p Requirements: br * Bachelors degree in Healthcare, IT, Business, or related field. br * Experience with healthcare software, CRM tools, and client support. br * Strong communication, training, and problem-solving skills. br * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. br /p Role: Customer Service Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Product trainingCustomer Relation ExecutiveCREHIPAAClient supportHealthcareClient relationshipInformation managementTroubleshootingCRM