We are Hiring For Customer Support International Voice - Kolkata

Job description Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore and Pune. Please walk-in for interview on 13th and 14th June 2025 at Kolkata Location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Interview details: Interview Date: 13th and 14th June 2025 Interview Time: 10.00 AM till 1:00 PM Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location: Bangalore and Pune Qualification: Customer Support- Full time Graduates Experience: 0 - 4 Years Job Description: Senior Process Executive Location: Bangalore and Pune Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportInternational Voice US ProcessCustomer ServiceInternational Call CenterSolving QueriesVoice ProcessCustomer HandlingVoice SupportInternational Voice ProcessInternational BPO