Job description The Cluster Manager is responsible for driving performance across all stores, ensuring operational excellence, and fostering a customer-centric culture. Key Responsibilities Customer Focus \u2013 Cultivating Customer Loyalty Drive a customer-centric culture across all stores within the cluster. Ensure high levels of customer satisfaction by monitoring and enhancing the in-store experience. Utilize customer conversion data and KPIs to improve customer engagement. Analyse customer feedback and implement actionable insights to enhance satisfaction and loyalty. Sales Mastery Achieve the sales and profitability targets. Develop and implement sales strategies tailored to the unique needs of each store. Monitor and ensure the achievement of sales targets and KPIs across the cluster. Ensure the quality of customer interactions by training and supporting Store Managers in sales techniques. Conduct customer segmentation and product mapping and perform catchment area analysis to identify and target key customer groups effectively. Collaborate with the marketing team to provide insights and implement on Below-the-Line (BTL) activities to increase footfall. Change Management Lead and manage change initiatives, ensuring smooth adoption across stores. Support teams in adapting to new processes, technologies, or organizational shifts. Foster a culture of adaptability and continuous improvement. Leadership Excellence Motivate and lead Store Managers to achieve operational and sales goals. Provide ongoing coaching and training (OJT, IDP) to develop team capabilities. Create an environment of accountability, collaboration, and engagement within the cluster team. Track, measure, and enhance team performance across stores. Conduct regular performance reviews, provide constructive feedback. Decision-Making Leverage analytical thinking to assess store performance and identify areas for improvement. Make operational decisions to address challenges and opportunities within the cluster. Collaborate with the Area Manager to implement strategic decisions effectively. Utilize data-driven insights to make informed decisions. Solve customer-related challenges effectively. Operations Excellence Enhancing operational processes within the cluster Streamline store operations to improve efficiency and reduce costs. Collaborate with cross-functional teams for effective execution of initiatives. Act as a SPOC for resource allocation, marketing, talent acquisition, L&D, inventory, and visual merchandising (VM). Address crisis situations promptly and effectively to minimize disruptions. Candidate Requirement Bachelor Degree Minimum 6 years of proven experience as store manager or similar managerial role and minimum 2+ years handling 5-6 stores in a reputed organization for a fashion retail brand. Proven track record of success in achieving sales targets and driving operational excellence. Strong leadership, communication, and interpersonal skills Proven ability to motivate, coach, and develop teams Excellent analytical and problem-solving skills Proficiency in data analysis and performance reporting Excellent organizational and time-management skills Role: Regional Sales Manager (B2C) Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills RetailData analysisChange managementSalesTalent acquisitionAnalyticalVisual MerchandisingResource allocationContinuous improvementCustomer engagement
Posted 2 hours ago
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Typically responds within 2 days
Job description Summary / Role Purpose The Senior Application Engineer is responsible for leveraging their experience, subject matter expertise and customer-relationship skills to assist in growing our software business by proactively helping customers deploy ANSYS technology to deliver on their key business initiatives. The Senior Application Engineer is responsible for executing and leading business development projects on CAE durability, strength and stress analysis at the Sector/Country or Division level. Key Duties and Responsibilities Collaborate with Sales to create solutions to complex customers problems using Ansys structural simulation software like MAPDL, WB Mechanical, LS Dyna Support customers in simulation s for strength , d urability , s tress and vibration analysis. Responsible for articulating ANSYS value proposition which may encompass its entire suite of products; the presentations must affirm the sales message, differentiate ANSYS, and leave a strong and positive impression with Executive level audiences that ANSYS technology can help deliver on their key business initiatives Execute and lead multiple high-profile business development projects and analysis of complex technical problems that deliver business value for the client as well as a positive impact for ANSYS at the Sector/Country or Divisional level Draw from your simulation experience and expertise to provide best practices that will demonstrate a clear path for customers to drive more value from ANSYS; collaborate effectively to transfer product knowledge and best practices to customers and the ACE team Participate in internal corporate initiatives to further enhance the products, consulting and training offerings, presales/sales enablement and professional growth; actively participate in the development and mentoring of team members Minimum Education/Certification Requirements and Experience BS in engineering or other technical discipline A minimum of 3-5 years of experience in durability, stress analysis related simulation , including post-BS academic experience, in an engineering environment Knowledge of Ansys MAPDL, Mechanical , LS-DYNA and other FE simulation tools Strong fundamentals in Structural Mechanics, Finite Element Analysis, Non-Linear Materials & Dynamics. Demonstrated understanding of engineering practices and product development, technology and how these tools are used by our customers Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations Ability to facilitate customer requirements process and then work with customer to build out those requirements Strong verbal and written communication skills Strong leadership and mentoring skills Preferred Qualifications and Skills MS or PhD degree preferred A minimum of 3- 5 years of experience in an engineering environment Must have passion and drive for personal technical excellence and high performance Must have customer service aptitude and maintain customer focus Ability to travel up to 25% At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what s next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world
Posted 5 hours ago
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Typically responds within 2 days
Job description Why Reelo At Reelo, we re on a mission to empower restaurants and retail businesses to market like the world s top brands without needing a big team or budget. We make it incredibly simple for businesses to capture customer data, gain insights, and drive repeat purchases through smart, automated engagement. We re building something meaningful and lasting and we want teammates who are curious, collaborative, and driven by purpose. If that s you, we d love to meet. About the Opportunity We re looking for a Customer Success Operations Specialist who will act as the operational backbone for our Customer Success team. You ll be the go-to person for ensuring our users receive seamless support in executing campaigns, setting up automations, and managing communication assets like WhatsApp headers. This is a critical role that combines process execution, customer communication, and tactical problem-solving. Location: Ahmedabad, Gujarat (Work from Office) What You ll Do Assist users with campaign setups, WhatsApp headers, SMS Headers, auto-campaigns, and other day-to-day platform operations via calls, chats, or emails. Coordinate between Customer Success Managers and users to resolve operational bottlenecks quickly. Guide customers in executing key features ensuring they understand how to use Reelo s tools effectively. Conduct regular follow-ups with users for pending assets or campaign approvals to ensure timely go-lives. Maintain detailed records of customer interactions and resolutions using internal tools. Provide feedback to product and tech teams based on recurring customer issues or requests. Standardize and improve existing operational workflows to ensure a more delightful customer experience. Own SLAs and make sure user requests are resolved accurately and on time. What You ll Need 1-2 years of experience in customer-facing or backend support roles, preferably in SaaS or tech-based companies. Proficiency in both English and Hindi for effective communication across user segments. Ability to clearly explain steps and troubleshoot issues over calls. Strong organizational and multitasking skills with a sharp eye for detail. A calm and solution-oriented mindset, especially during high-pressure scenarios. Comfort with using CRM and customer support tools. A passion for simplifying things and helping people get unstuck. Nice to Have Basic understanding of marketing concepts or SaaS platforms. Experience working with WhatsApp Business, Gupshup, or similar tools. Familiarity with tools like Intercom, Freshdesk, Hubspot, or similar platforms. At Reelo, we value progress over perfection. If this role excites you even if you don t meet 100% of the qualifications we d love to hear from you. Let s grow together. Role: Customer Success Associate Industry Type: Internet Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills BasicBackendOperations ManagerSAASSMSCustomer supportCustomer experienceTroubleshootingOperationsCRM
Posted 1 day ago
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Typically responds within 2 days
Job description JOB REQUIREMENT Good academic record as defined by the concerned university with at least 55% marks (or an equivalent grade in a point scale wherever grading system is followed) at the Master s Degree level in a relevant subject from an Indian University, or an equivalent degree from an accredited foreign university. Besides fulfilling the above qualification, the candidate must have cleared the National Eligibility Test (NET) conducted by the UGC, CSIR, or a similar test accredited by the UGC like SLET / SET. Notwithstanding anything contained in sub-clauses (1) and (2) to this Clause candidates, who are, or have been awarded a Ph. D. degree in accordance with the University Grants Commission (Minimum Standards and Procedure for the award of Ph. D. Degree) regulation 2009, shall be exempted from the requirement of the minimum eligibility condition of NET /SLET / SET for recruitment and appointment of Assistant Professor or equivalent position in Universities / Colleges / Institutions. NET / SLET / SET / shall also not be required for such Master Programmes in discipline for which NET/ SLET/ SET is not conducted Role: Professor Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: University Level Educator Education UG: Any Graduate PG: Any Postgraduate Key Skills SUBZoologyAssistant ProfessorRecruitmentTesting
Posted 1 day ago
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Typically responds within 2 days
Job description JOB REQUIREMENT Good academic record as defined by the concerned university with at least 55% marks (or an equivalent grade in a point scale wherever grading system is followed) at the Master s Degree level in a relevant subject from an Indian University, or an equivalent degree from an accredited foreign university. Besides fulfilling the above qualification, the candidate must have cleared the National Eligibility Test (NET) conducted by the UGC, CSIR, or a similar test accredited by the UGC like SLET / SET. Notwithstanding anything contained in sub-clauses (1) and (2) to this Clause candidates, who are, or have been awarded a Ph. D. degree in accordance with the University Grants Commission (Minimum Standards and Procedure for the award of Ph. D. Degree) regulation 2009, shall be exempted from the requirement of the minimum eligibility condition of NET /SLET / SET for recruitment and appointment of Assistant Professor or equivalent position in Universities / Colleges / Institutions. NET / SLET / SET / shall also not be required for such Master Programmes in discipline for which NET/ SLET/ SET is not conducted Role: Professor Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: University Level Educator Education UG: Any Graduate PG: Any Postgraduate Key Skills SUBAssistant ProfessorStatisticsRecruitmentTesting
Posted 1 day ago
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Typically responds within 2 days
Job description JOB REQUIREMENT Good academic record as defined by the concerned university with at least 55% marks (or an equivalent grade in a point scale wherever grading system is followed) at the Master s Degree level in a relevant subject from an Indian University, or an equivalent degree from an accredited foreign university. Besides fulfilling the above qualification, the candidate must have cleared the National Eligibility Test (NET) conducted by the UGC, CSIR, or a similar test accredited by the UGC like SLET / SET. Notwithstanding anything contained in sub-clauses (1) and (2) to this Clause candidates, who are, or have been awarded a Ph. D. degree in accordance with the University Grants Commission (Minimum Standards and Procedure for the award of Ph. D. Degree) regulation 2009, shall be exempted from the requirement of the minimum eligibility condition of NET /SLET / SET for recruitment and appointment of Assistant Professor or equivalent position in Universities / Colleges / Institutions. NET / SLET / SET / shall also not be required for such Master Programmes in discipline for which NET/ SLET/ SET is not conducted Role: Professor Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: University Level Educator Education UG: Any Graduate PG: Any Postgraduate Key Skills SUBSociologyAssistant ProfessorRecruitmentTesting
Posted 1 day ago
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Typically responds within 2 days
Job description Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Branch Sales Executive Industry Type: Hotels & Restaurants Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills SupervisorTrainingReservationUsageSalesAccountingSales ExecutiveManagementMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Customer Success, Service & Operations - Other Industry Type: Hotels & Restaurants Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills SIDEQuality standardsGuest serviceManagement
Posted 1 day ago
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Typically responds within 2 days
Job description Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Guest Service Associate Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills HousekeepingSupervisorAppliancesSafety trainingRoom serviceGuest Service Associate
Posted 1 day ago
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Typically responds within 2 days
Job description Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Sommelier Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills SupervisorPrintingSafety trainingInspectionSchedulingF&B ExecutiveManagementCostCounsellingMonitoring
Posted 1 day ago
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Typically responds within 2 days