Job description Greetings from Cognizant!! #MegaWalkIn We have an exciting opportunity for the #Abinitio Developer Role with Cognizant, join us if you are an aspirant for matching the below criteria!! Primary Skill: Abinitio Developer Experience: 6-9 years Job Location: PAN India read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Abinitio GraphsInitioAb Initio
Posted 2 hours ago
•
Typically responds within 2 days
Job description Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Chandarani Email ID : Chandarani.khot@transcom.com Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv** Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support BPOCommunication SkillsCustomer ServiceBpo VoiceSolving QueriesVoice ProcessFresher HiringCustomer Handling
Posted 5 hours ago
•
Typically responds within 2 days
Job description Process: - Customer Service Associate Job Role: - Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. Maintain a high standard of service quality, adhering to Expedia's customer service guidelines. Communicate effectively with customers, ensuring a positive and helpful interaction. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Good Communication In English Written And Oral CommunicationBpo VoiceVoice ProcessInternational BPOInternational Voice Process
Posted 1 day ago
•
Typically responds within 2 days
Job description Greetings from Cognizant!! #MegaWalkIn We have an exciting opportunity for the #Databricks Developer Role with Cognizant, join us if you are an aspirant for matching the below criteria!! Primary Skill: Databricks Developer Experience: 4-9 years Job Location: PAN India read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Azure DatabricksData BricksADB
Posted 1 day ago
•
Typically responds within 2 days
Job description Job SummaryTo provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions. Area of Responsibility Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Business Performance Goal ( Revenue , Collections ,Margin Improvement )Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals.Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase.Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps .Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems.Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Leadership & IRWith support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successfulcompletion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrativemeasuresEnsure implementation of HR & Training policiesHealth & SafetyWith support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures Qualification and Experience RequiredQualificationMinimum: Graduation / Diploma (if very relevantindustry experience) Desired: MBA/ Masters degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a ser
Posted 1 day ago
•
Typically responds within 2 days
Job description Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions. Area of Responsibility Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures Qualification and Experience Required Qualification Minimum: Graduation / Diploma (if very relevant industry experience) Desired: MBA/ Masters degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years
Posted 1 day ago
•
Typically responds within 2 days
Job description Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :SAP HCM On Premise ABAP Good to have skills :SAP Data MigrationMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Drive continuous improvement initiatives- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM On Premise ABAP- Strong understanding of SAP Data Migration- Experience with data migration processes- Knowledge of SAP HR modules integration- Hands-on experience in ABAP development- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP HCM On Premise ABAP- This position is based at our Chennai office- A 15 years full time education is required Qualification 15 years full time education Role: Technical Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sap hrsap data migrationsapsap hcmabap lsmwsap sddata warehousingsmedata migrationsqlsap s hanaidocsbapisap data servicessap mmsap hanaetlidoccransoftsap bodssql serverdata qualitybodssap abap
Posted 1 day ago
•
Typically responds within 2 days
Job description Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - VIjay R Contact no - 9094617814 Role: Telecom - Other Industry Type: Telecom / ISP Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Telecom Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TelecomBroadband Services BroadbandISPFiberInternet
Posted 1 day ago
•
Typically responds within 2 days
Job description Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, Revenue Generation, Grievance Redressal etc. will be the roles & responsibilities. Must know and speak English and any southern languages (Telugu, Malayalam, Kannada, Tamil) Only Graduates can apply. Looking for immediate joiners Job Details: Hiring: Tamil,Telugu, Malayalam speaking Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 8:00 PM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Tamil,Telugu, Malayalam, Kannada CTC: Tamil-20K CTC Telugu : 21K CTC , Malayalam : 21K CTC, Hindi : 20K CTC, Kannada-24K CTC. ************WORK LOCATION - Tidel Park,Pattabiram, Avadi, Tamil Nadu 600072************* Interview Location- Teleperformance Global, AMBIT IT PARK, AMBATTUR IE, SAI Nagar, Chennai. Contact Priya HR - 8870193504/Keerthana 6382707600 Mention Keerthana/Priya in the resume for reference Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support BPOTeluguMalayalamKannadaCollections ProcessHindiVoice ProcessOutbound ProcessTamil
Posted 1 day ago
•
Typically responds within 2 days
Job description Job Title: Customer Service Executive Process Type: Domestic Voice Process (Hindi or Kannada) Location: Chennai, Tamil Nadu Work mode: Work from Office Job Overview: Working Days: 6 Days | 1 Day Rotational week off Shifts: any 9 hours of day shift. Salary Package: 25K CTC per month. Eligibility Criteria: Education: Graduation is mandatory Experience: 1 year experience in Customer Service Languages Known: Hindi & English or Kannada & English Skills Required: Written & Verbal Communication in Hindi & English or Kannada & English Why Join Us? Opportunity to work with a renowned Premium Brand Growth potential in customer experience and sales Professional & supportive work environment Apply now to start your career in a dynamic, fast-paced chat support role with Global exposure! HR Contact Details:- Puja-9394469218 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills KannadaHindiVoice Process English
Posted 1 day ago
•
Typically responds within 2 days