Job description A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skil Role: Guest Service Associate Industry Type: Travel & Tourism Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate Key Skills HospitalityFront officeConflict resolutionManagement systemsGuest serviceCash handlingGuest Service AgentCustomer serviceProperty managementTraining and Development
Posted 2 hours ago
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Typically responds within 2 days
Job description Accountabilities Team Lead KYC verification Assist the Team Lead to carry out relevant assigned work & accurate action on verification cases assigned. KYC verification team read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Kyc Verification
Posted 5 hours ago
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Typically responds within 2 days
Job description Role & responsibilities Preparation of invoice of CAPD, Blood bag and Accessories Responsible for physical checking of according to invoice. Pre-Dispatch lntimation to QA To maintain temperature and cleaning record on daily basis. Responsible for loading of finished goods properly Other billing (Stent & Scrap etc.) as per requirement Filling of documents properly such as invoice Handle Export billing and related documents Manage logistic independently and coordinate with other team accordingly Role: Logistics Executive Industry Type: Medical Devices & Equipment Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education UG: B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Export DocumentationSAPE Way BillExport LogisticsBL DRAFT Shipment
Posted 1 day ago
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Typically responds within 2 days
Job description Roles and Responsibilities Handle billing and invoicing processes accurately and efficiently. Maintain accurate records of customer interactions, orders, and inventory levels. Manage day-to-day office operations, ensuring smooth functioning of the organization. Desired Candidate Profile Strong understanding of Sales Operations principles and practices. 0-5 years of experience in back office operations or related field. Proficiency in MS Office (Word, Excel) with knowledge of ERP systems an added advantage. Role: Back Office Operations Industry Type: Industrial Equipment / Machinery Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Back Office Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales OperationsMS OfficeOffice Coordination ERPExcelBillingBack Office Operations
Posted 1 day ago
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Typically responds within 2 days
Job description Role responsibilities Proactively monitor system health and take corrective action before problems occur. Ensure regular System Monitoring Health Checks Ensure all the critical system backups. Bring in pro-active measures to measure system performance. Deliver on the Uptime Availability Targets Manage Incidents and Problems as per set SLAs. Responsible for backup, restoration, refresh Responsible for upgrade, service level upgrade, kernel upgrades and firmware upgrades. Perform root cause analysis on unplanned outages and implement measures Implement monitoring tools. Deliver services to business as per the SLA. Manage outsourced IT partners. Keep abreast of latest developments in the area of specialization. Document and institutionalize best practices. Maintain technical SOPs. Ensure regular System Monitoring Health Checks Hands-on technical depth analysis, problem-solving techniques and participation for complex infrastructure implementation, system upgrades and operational troubleshooting. System Performance Optimization Ensure landscape performance KPIs and success criteria are established and followed for the landscape, relevant teams in Landscape and services are coordinated accordingly. Manage the landscape performance KPI monitoring process and ensure KPIs are measured correctly. Where necessary, initiate and manage projects to keep the KPIs in agreed scale and even plan for further improvements in a proactive manner, engage necessary resources. Gather detailed information on where KPIs are not met facilitate responsive actions which may then be transformed into improvement projects. Work with all levels of contacts from cross functional teams for further enhancing the KPIs and system performance. Ensure strict Governance to keep the performance of the systems to acceptable levels of performance across the landscape. Housekeeping Periodically check and schedule the housekeeping activities like archiving as per retention policy. Ensure housekeeping jobs are running as scheduled and new jobs are put into process as needed, ensure other housekeeping actions are also planned and taken as well, Ensure that improvement activities are carried out according to landscape methodology, agreed design, security and performance criteria and General IT controls. Resilience and Availability Bring in or operate pro-active measures to measure service performance. Plan for and ensure Proactive Application maintenance to prevent unplanned disruption due to incompatibility of software versions incomplete/untested release packages Ensure high availability of Applications to the Dalmia business by designing and deploying high quality maintenance plans, covering backup, archiving, housekeeping, health checks, job runs, administration, etc. Ensure minimal business disruption. In case of a disruption, resolve the issue and the root cause with less downtime Compliance sustainability and integrity Review Compliance Status and take necessary action to mitigate any non-compliance as identify. Conduct all operation of function, ensuring social responsibility and accountabilities by following the company guideline of the same. Review activity under control and take action to make the same sustainable as per the company sustainability principle. Be responsible for ethical operation under his control. Be responsible for prevention, detection and reporting of bribery and other forms of corruption including breach of code of conduct and other company regulation. Avoid all such activity that could lead to or imply breach of code of conduct, anti-bribery and anti-corruption etc. Immediately report any incidents related to social responsibility violations and anticorruption / Anti Bribery process deviation Educational Qualifications Engineering Graduate from reputed institute (Computer Science / Information Technology) Bachelors in computers applications / MBA (IT) from reputed Institute. Diploma / Certification in Information technology infrastructure library (ITILV5) Certification in Windows / Exchange / SCCM. Certification in AWS /
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities -Report functionally to the Quality Control Head in Head Office. -For day-to-day program and routine works, his reporting would be to the Project Manager -To maintain all the records/report to observed quality or workmanship flaws and preventive and correction action taken thereon. Preferred candidate profile -Should have basic knowledge of relevant IS codes. -Responsible for overall Quality Control of construction works being done at site-foundation, Tower erection and other civil works. -Should have basic knowledge/experience of civil & construction work. Role: Power Supply and Distribution - Other Industry Type: Engineering & Construction Department: Energy & Mining Employment Type: Full Time, Permanent Role Category: Power Supply and Distribution Education UG: B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Transmission LineErectionStringing400Kv 220KvTransformersFoundation
Posted 1 day ago
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Typically responds within 2 days
Job description Location : Bangalore Shift Timing EST / PST Time Zone Responsibilities for Technical Account Manager: New Campaign/New Flight Launches: Prior to launch, setting up meeting with dedicated AM to make sure campaign is set up accurately in the DSP Pixels are assigned accurately Budgets look correct Placements are accurate, any audience breakouts are set up correctly Geos are accurate Creatives are assigned correctly Checking set KPIs, Goals On launch day, check pacing every day for the first week Pixels: AM to alert Technical AM of any new or existing pixel requests AM will work with Technical AM to get these created, Technical AM will send to POC, ensure proper tracking, ensure feeding into any dashboards accurately Check to ensure pixels are firing on a regular basis, alerting the team of any concerns New Creatives: AM to alert Technical AM of any new creatives launching and when On launch date, AM will ask Technical AM to ensure all creatives are running accurately (QA) based on creative that was sent 1st Party Data Utilization: AM to alert Technical AM of any request regarding 1st Party Data upload or utilization Technical AM will work with POC to upload, ensure its being used correctly for targeting, etc. Weekly Emails: Sending an email everyweek to call out any pixel fire or pacing issues Misc. Troubleshooting issues with the Tableau dashboard, such as data not populating correctly, data missing, etc. Subject matter expert focused on Site Tagging Implementation, 1st Party Data Ingestion Monitor high-touch campaigns and proactively offer recommendations based on technical setup Facilitate meetings to address critical issues and share insights for improvement Qualifications for Technical Account Manager: 1 to 3 years of experience as in a client facing role Strong technical background with hands-on expertise to work through challenges and events. Ability to drive discussions and represent Zeta from a technical standpoint Critical thinking regarding people, process, and technology challenges. Ability to successfully execute solutions and functionality to optimize client investment. Demonstrated ability to identify and mitigate risks, ensuring clients operational health. Ability to collaborate within a team to deliver world-class service. Experience and familiarity with the following (a plus but not a hard requirement): SQL and Microsoft Excel to create pivot tables, graphs and charts. Experience in Microsoft Office and other data analysis programs. Demonstrated ability to manage time and prioritize projects to meet deadlines. Strong written and verbal communication skills to effectively relate findings to coworkers. Excellent critical thinking skills to help solve business problems and make decisions. Tendency to pay close attention to small details that could impact results. General knowledge of business operations, objectives, strategies, process and information flow. Role: Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical Account management business strategiesdata analysis programsbusiness operationsTroubleshootingSQL
Posted 1 day ago
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Typically responds within 2 days
Job description Calendar Management Travel Coordination Meeting Coordination and Support Office Management Document Preparation Leadership Support Handle confidential information other coordination activities dedication and time bound response Role: Office Admin Industry Type: Engineering & Construction Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Office ManagementCalendar Management Meeting PlanningLetter DraftingMail DraftingTicket BookingTravel BookingEmail WritingAdministration WorkOffice CoordinationHotel Booking
Posted 1 day ago
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Typically responds within 2 days
Job description The role includes lead generation, CRM handling, content creation, etc. The candidate will engage corporate clients, decision-makers, and industry bodies while building ties with industry associations. Required Candidate profile Candidate should be atleast a graduate and minimum 7-10 years, in B2B environment. Must be skilled in lead generation, client outreach, CRM tools and engaging with global corporations and MNCs Role: Sales Support & Operations - Other Industry Type: Management Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: B.Com in Any Specialization, B.A in English, B.B.A/ B.M.S in Any Specialization PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills callsseminarsmarket research SalesSales And MarketingBusiness DevelopmentMarketing
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation read more Key Skills TrainingDue diligenceSalesBankingServicingFinancial services
Posted 1 day ago
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Typically responds within 2 days