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WIP
Project Manager - L1 Recruiter Active
Wipro 4.3
Pune 8-10 Yrs Best in Industry
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Job description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm w
Posted 2 hours ago Typically responds within 2 days
WIP
Production Agent - L1 Recruiter Active
Wipro 4.3
Pune 1-2 Yrs Best in Industry
View Job
Job description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Invoice to Pay(Transactional Accounting). Role: Technical Support - Non Voice Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Transactional Accounting technical supportproduct supportCustomer serviceoperational excellence
Posted 5 hours ago Typically responds within 2 days
WIP
Wipro 4.3
Pune 8-10 Yrs Best in Industry
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Job description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: AS400 Admin.Experience8-10 Years. Role: ERP Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills AS400 Admin ERP systemTechno FunctionalSoftware TestingERP technologyAPI testing
Posted 1 day ago Typically responds within 2 days
WIP
Domain Consultant - L1 Recruiter Active
Wipro 4.3
Pune 1-2 Yrs Best in Industry
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Job description Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Role: Sr. Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills implementation finacleproject managementdata analysisbusiness strategydigital transformationproject planning
Posted 1 day ago Typically responds within 2 days
WIP
Solution Architect - L1 Recruiter Active
Wipro 4.3
Pune 8-10 Yrs Best in Industry
View Job
Job description Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer resea
Posted 1 day ago Typically responds within 2 days
WIP
Solution Architect - L1 Recruiter Active
Wipro 4.3
Pune 8-10 Yrs Best in Industry
View Job
Job description Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and custom
Posted 1 day ago Typically responds within 2 days
CON
Concentrix 4.3
Pune 1-6 Yrs Best in Industry
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Job description The Account and Territory Operations Analyst will be responsible for ensuring the seamless management of accounts and territories across our organization. This role will focus on analyzing data, maintaining accurate records, and supporting sales operations to drive efficiency and productivity. Operating primarily within Salesforce, the role includes fixing data discrepancies, auditing account data, managing hierarchy disputes, and maintaining proactive account data cleanliness. Key Responsibilities: Territory Management Collaborate with regional sales operations and sales leaders to ensure that territory assignment is aligned with sales strategies and organizational goals Manage the territory tool, Full Cast, to ensure accurate and effective territory mapping Manage territory hold exceptions, resolve territory conflicts and discrepancies Account Data Operations Ensure account hierarchies, ownership, and assignments are accurately reflected in Salesforce or other CRM tools. Fix data discrepancies such as incorrect websites on accounts and conduct regular account audits. Handle account and hierarchy disputes from sales representatives. Proactively monitor and maintain account data cleanliness to uphold data integrity. Systems Data Access Needed: Salesforce: Read access except for write access to relevant fields. Snowflake: Read access to relevant data sets. Tableau: Read access to relevant data Coefficient: Read access to relevant data Google Suite: Read, write, create access. Qualifications: Strong ability to follow established processes and guidelines meticulously to ensure consistency and quality in deliverables. Proven ability to handle high-volume tasks with accuracy. Resourceful in finding solutions to operational challenges. Comfortable working in a dynamic environment and adapting to new tasks and tools. Bachelor s degree in Business, Data Analytics, or related field. 1+ years of experience in an operations support or data-oriented role, ideally within a Sales Operations function. Proficiency in Google Suite / Office Suite, particularly Sheets / Excel and Slides / PowerPoint and Salesforce CRM; experience with Full Cast is a strong plus Strong SFDC reporting skills. SQL experience is a strong plus. Excellent communication skills, with the ability to work independently and as part of a global team. Role: Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Operations AnalystData analysisoperational supportSales operationsdata integrityManagementOperationsSalesforce CRMSalesforceSQL
Posted 1 day ago Typically responds within 2 days
WIP
Domain Consultant - L3 Recruiter Active
Wipro 4.3
Pune 8-10 Yrs Best in Industry
View Job
Job description Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects B?usiness System Analyst Skills required: Data warehousing, data analysis, ETL, SQL, spark SQL, data mapping, Azure, Databricks Pyspark and data bricks Experience in AML/ Banking/ Capital Market Experience with Agile methodology Plan, develop, test and deploy Experience with SQL server management tools and writing queries, with large SQL data marts, relational database experience. Profile data and prepare source to target mappings, map source data to the target tables for the multi hop architecture. Closely working with data modelers, data engineers and architect and product owners to identify any discrepancies and get it resolved. Strong knowledge of data extraction, design, load, and reporting solutions, strong ability to read SQL server SSIS packages, SQL stored procedures/functions and back trace views Work in the team of data designer/ developer to translate user and/or systems requirements into functional technical specifications. Work with business stakeholders and other SMEs to assess current capabilities, understand high-level business requirements and apply technical background/understanding in the development of System Requirements Specification (SRS) documents. Collaborate closely with Application Owners, Application Managers, and Solution Designers as the business/functional counterpart in solution identification and maintenance. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions. Act as a technical resource for business partners to ensure deliverables meet business and end-user requirements. Identifying the source data/source tables as per project specific use case and get that ingested into source raw zone. Raise Data access control requests and make source data available in analytical zone for data profiling and data analysis. Understanding the existing codes and data bricks workflows and leverage that for our use case. Mandatory Skills: Institutional Compliance. Experience: 8-10 Years. Role: Data warehouse Architect / Consultant Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DBA / Data warehousing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Data warehousing spark SQLAzuredata analysisReconciliation Systemsdata mappingDatabricksTLM ReconciliationsETLTransaction Lifecycle Managem
Posted 1 day ago Typically responds within 2 days
PWC
PwC Service Delivery Center 4.3
Pune 5-10 Yrs Best in Industry
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Job description Management Level Director Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in client administration at PwC will focus on managing and coordinating client relationships, prioritising smooth communication and efficient service delivery. You will utilise strong organisational skills and attention to detail to support the overall client experience. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Summary At PwC, our purpose is to build trust in society and solve important problems. We re a network of firms in 151 countries with over 360,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. In India, our highly qualified and experienced professionals listen to different points of view to help you solve business issues and identify and maximize the opportunities you seek. Our industry specialization allows us to help cocreate solutions with our clients for their sector of interest. Leverage GCC Industry connects to identify, target, and engage with potential clients. Gain a comprehensive understanding of client needs, challenges, and business objectives to position PwC offerings effectively. Develop and execute GotoMarket strategic plans for entering new markets and expanding our presence. Collaborate with crossfunctional teams to customize PwC offerings to the client. Build and nurture strong, lasting relationships with key decisionmakers and stakeholders within the industry. Collaborate with solution architects, consultants, and subject matter experts to develop tailored proposals that address clientspecific challenges and showcase companys value proposition. Manage and maintain a robust sales pipeline, tracking leads, opportunities, and potential deals. Utilize CRM systems to monitor progress and ensure accurate forecasting. Stay abreast of industry trends, competitor activities, and regulatory. Leverage this knowledge to identify new opportunities and adapt Market Intelligence strategies as needed. Lead negotiations and contract discussions to secure new business contracts. Work closely with legal and finance teams to ensure terms and conditions are favorable for both parties. Meet and exceed sales and revenue targets. Provide regular updates and reports to senior management on progress, challenges, and successes Mandatory skill sets Business development Go to Market Preferred skill sets Global captive center Education qualification MBA, PGDM Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Go to Market (GTM) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Analytical Thinking, Business Administration, Business Analysis, Business Information System, Business Process Improvement, Business Process Management (BPM), Clerical Support, Client Interaction, Client Management, Client Onboarding, Coaching and Feedback, Communication, Communications Management, Confidential Information Handling, Creativity, CRM Software, Customer Relationship Management, Data Analysis and Interpretation, Data Entry, Data Interpretation, Data Processing {+ 38 more} Travel Requirements Available for Work Visa Sponsors
Posted 1 day ago Typically responds within 2 days
SOU
DevOps Engineer Recruiter Active
Sourced Group, an Amdocs Company 4.3
Pune 1-3 Yrs Best in Industry
View Job
Job description 0px> Who are we In one sentence Immerse yourself in the design, development, modification, debugging and maintenance of our clients software systems! Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process. What will your job look like Contribute to and support the automation of multiple parts of infrastructure and deployment systems, strive to improve and shorten processes to enable engineering and operations teams to work smarter and faster Collaborate with related Product/Account Development teams to drive automation of Configuration Management, Build, Release, Deployment and Monitoring processes, including instruction for the team on the developed tools Work with IT and Development to create integration and continuity of the code, demonstrating a holistic view of the working environments Support engineering and operations teams in meeting infrastructure needs Provide professional support for the developed automations, respond to incidents to proactively prevent system outages and ensure environments availability to meet SLAs Participate in the integration between Product/Account infrastructure system and non-Amdocs infrastructure systems Stay up-to-date in industry best practices and contribute ideas for improvements in DevOps practices Contribute to innovation through automation to enable standard deployable units of infrastructure through multiple environments until production Adopt and implement new technology in account/product life cycle All you need is... Experienced in CI/CD and MS domains: configuration management and/or automation tools, and/or continuous-integration tools (Jenkins, BitBucket, Nexus), and/or Continuous deployment knowledge on the most popular cloud computing platforms (OpenShift, AWS, Azure and/or GCP), familiarity with several third party tools (Postgres, Cassandra, Helm, Groovy, Nagios, Liquidbase, Couchbase) 1-2 years of experience with infrastructure-as-code and configuration-as-code, including one or more tools - CloudFormation, Ansible, Chef, Puppet, SaltStack, Terragrunt and Terraform Script development experience of 2-3 years + IT experience in one of the common languages (Python, Groovy, Bash) Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems Well-versed in RedHat or other Linux distributions, and familiar with Service Oriented systems Experience working in an agile development environment 1 -2 years of hands-on experience with troubleshooting of key life cycle management tools (such as BitBucket, Jenkins, Nexus, Artifactory, OCP, Sonar, AWS, Azure, GCP, etc.) Working experience in Cluster/Hybrid production-like environment creation including TLS, Load Balancing High availability setup implementation knowledge Why you will love this job: You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster. Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Cloud computingRedhatAutomationLinuxConfiguration managementDebuggingTroubleshootingDistribution systemMonitoringPython
Posted 1 day ago Typically responds within 2 days
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