Job description Are you passionate about driving customer successInterested in learning new technologiesDo you thrive in a dynamic, fast-paced environmentFBA is seeking a Support Engineer to assist our business intelligence engineers, investigation specialists, and ML data associates in developing, maintaining, and automating tech solutions with a focus on end-to-end Seller Experience (SX). This includes, but is not limited to, Seller reimbursements, Seller coaching, Seller abuse, Seller Returns, FC operations, AWS security breaches, tech solution documentation, and automating and improving repetitive processes. You will frequently collaborate with program and product managers, who work with global and regional teams to launch new web pages, portals, and tools for our Sellers. Your role will be instrumental in ensuring that all tech-related, business-critical issues preventing Sellers from adopting FBA programs and services are resolved. While we obsess over issue resolution, you will also develop tools to scale our support and service quality, and provide critical input for product prioritization to address root causes of SX issues. In a typical day, as a Support Engineer, you will: Trace Seller specific defects across upstream systems and data lake to detect, investigate, and fix the root causes (e.g., algorithmic bottlenecks, data quality issues, software flaws). Develop the tools for the efficient Seller coaching. Assess the health and compliance of Seller-facing and internal web portals used to resolve Seller escalations. Troubleshoot, diagnose, reproduce (if needed), and fix operational issues in analytics pipelines. Automate standardized processes using Python scripts. Provide ad-hoc data using SQL for faster seller escalation case resolution or proactive insights sharing. Apply case management tools to manage and prioritize issues based on multiple factors, including Seller impact. Develop visual SX monitoring solutions with alerts (e.g., in Amazon QuickSight). Architect tech solutions on AWS to support standardized processes or feed internal systems. Conduct regular assessments and document technical artifacts created by BIEs to ensure compliance and error-free execution. Proactively seek solutions to Seller needs, communicate trends to leadership, and suggest innovative tech solutions to make a step change in SX. Drive internal projects that improve support-related processes and FBA programs SX. Build and contribute to tech training materials and documentation. We are open to hiring candidates to work out of the following location: Hyderabad, TS, IND - Bachelors degree in computer science or a related quantitative field - 5+ years of hands-on experience in technical support, data engineering, business analytics, or related field - 5+ years of experience working with and extracting data from relational databases (SQL) - 3+ years of experience troubleshooting and debugging technical systems - Experience scripting in modern programming languages (Python) - Experience in agile/scrum or a similar collaborative workflow - Demonstrated skills and passion for operational excellence - ADAPTABLE: You willingly undertake a variety of tasks, switching from complex to routine tasks as needed. You quickly adapt to new technologies and products and work effectively with a variety of personalities and work styles. - BIG PICTURE: You solve problems at their root by stepping back to understand the broader context. - PROACTIVE: You demonstrate energy and initiative in solving problems, exploring all possible avenues to get the job done. - Experience working with cloud services (preferably AWS services for databases, compute, storage, or analytics) - Experience working with business intelligence solutions (e.g., Tableau, Power BI, Amazon QuickSight) - Knowledge of web services or e-commerce operations - Proven documentation skills read more Key Skills Computer scienceData analysisDebuggingWorkflowCustomer serviceBusiness intelligenceTechnical supportMonitoringSQLPython

Job description Experience: o 8 - 10 years of experience in Automic Workload Automation, with a focus on Implementing/ solutioning Automic automation for enterprise environments. o Proven expertise in designing and implementing complex automation solutions across large IT landscapes, including cloud, on-premises, and hybrid infrastructures. o Strong knowledge of infrastructure automation and experience integrating Automic into cloud platforms (AWS, Azure, Google Cloud) and on-prem systems. o Experience with developing and customizing Automic Action Packs and extending platform functionality through custom integrations. Job Summary: We are seeking a seasoned Automic Expert with over 8-10 years of experience in architecting and delivering automation solutions across complex IT landscapes. In this senior role, you will take a leadership position in designing, building, and optimizing Automic Workload Automation solutions that drive efficiency, scalability, and reliability for our IT infrastructure. As an expert, you need to guide the strategic direction for integrating Automic into various IT systems, automating workflows, and ensuring alignment with business needs. You ll collaborate closely with key stakeholders across operations, development, and DevOps teams to design comprehensive automation strategies that meet operational objectives. If you thrive on solving complex automation challenges and enjoy architecting solutions that shape the future of IT, this is the role for you. Key Responsibilities: Automic Platform Leadership: o Design scalable and resilient automation solutions that integrate with cloud platforms, on-prem systems, databases, and hybrid environments. o Define automation strategies for enterprise-level projects, focusing on streamlining operations, improving uptime, and reducing manual intervention. o Take ownership of the Automic platform architecture, overseeing installations, configurations, upgrades, and performance tuning to ensure the environment s stability and scalability. o Implement custom workflows, jobs, and schedules to meet business-critical needs. o Provide technical leadership on the development of Automic Action Packs and custom components to extend automation capabilities. Infrastructure Automation: o Architect and deliver solutions for infrastructure automation using Automic, driving automation for server provisioning, patch management, deployments, and system monitoring. o Lead initiatives to automate processes across multi-cloud environments, integrating with platforms like AWS, Azure, and Google Cloud. Technical Leadership and Collaboration: o Act as the subject matter expert on all things Automic, guiding and mentoring team members while collaborating with IT, DevOps, and business teams to deliver robust automation solutions. o Drive discussions and provide thought leadership on best practices for infrastructure automation, ensuring continuous improvement and optimization of automation frameworks. Innovation and Optimization: o Continuously assess and evaluate emerging technologies in workload automation, identifying areas where new features or tools can be leveraged to further optimize the Automic environment. o Lead automation innovation initiatives to ensure the IT landscape remains future-proof and aligned with the latest industry trends in automation and AI-driven orchestration. Documentation and Standards: o Establish and maintain architectural standards and best practices for using Automic in the IT infrastructure. Ensure all documentation, from workflows to integrations, is kept up-to-date and accessible . Technical Skills: o Deep expertise in Automic Automation Engine, with hands-on experience in architecture, administration, and workflow development. o Strong understanding of infrastructure automation tools and frameworks, with scripting capabilities in languages like Python, Shell, and PowerShell. o Experience in CI/CD pipeline integration using tools like Jenkins, GitLab, or Azure DevOps to drive continuous delivery. Soft Skills: o Ability to think strategically and arc

Job description **The role is for 1 year term in Amazon Are you interested in applying your strong quantitative analysis and big data skills to world-changing problemsAre you interested in driving the development of methods, models and systems for strategy planning, transportation and fulfillment networkIf so, then this is the job for you. Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications across APAC, MENA and LATAM. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle East. Amazon is growing rapidly and because we are driven by faster delivery to customers, a more efficient supply chain network, and lower cost of operations, our main focus is in the development of strategic models and automation tools fed by our massive amounts of available data. You will be responsible for building these models/tools that improve the economics of Amazon s worldwide fulfillment networks in emerging countries as Amazon increases the speed and decreases the cost to deliver products to customers. You will identify and evaluate opportunities to reduce variable costs by improving fulfillment center processes, transportation operations and scheduling, and the execution to operational plans. Major responsibilities include: Translating business questions and concerns into specific analytical questions that can be answered with available data using BI tools; produce the required data when it is not available. Writing SQL queries and automation scripts Ensure data quality throughout all stages of acquisition and processing, including such areas as data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. Communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions. Collaborate with colleagues from multidisciplinary science, engineering and business backgrounds. Develop efficient data querying and modeling infrastructure. Manage your own process. Prioritize and execute on high impact projects, triage external requests, and ensure to deliver projects in time. Utilizing code (SQL, Python, R, Scala, etc.) for analyzing data and building data marts - 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift - Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets read more Key Skills Supply chainSASData modelingSchedulingOracleBusiness intelligenceData miningMATLABAnalyticsPython

Job description Who You Are You are a sharp, experienced software engineer with strong problem-solving skills, a solid software testing foundation. You are a talented, detail, oriented and enthusiastic tester who is passionate about quality and is enthusiastic about the new technology offered to consumers. You will design, plan, execute and automate tests for software across a variety of n-tier architectures and latest technologies. Who We Are The International Retail organization is building a team to help expand Amazons footprint in India. Our QA/SDET team will play a pivotal role in this program, with the mission to build and execute a streamlined QA process for the new business initiative. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon, from the ground up. Responsibilities At a strategic level, our QA team will help drive the software development process towards quality-centric methodologies. The QA team will also drive efficiencies in the QA process and invest appropriately in process changes, automation, tools etc to reduce the overall QA effort for the product. The goal of our QA team is to build a comprehensive test suite that will be utilized to validate the solution in a scalable and repeatable manner. The QA team identifies use cases and creates test plans, defines test strategies and creates test cases to validate software design via manual and automated tests. The QAE is responsible for conducting functional regression testing, integration testing and automation, and identify scaling and security issues for distributed, service oriented software systems using Java, SQL, Perl, Python, JavaScript, as well as user-level automation using tools such as Selenium. Find opportunities for improvements in systems, tools and processes, as well as drive these improvements across the development groups. Work closely with the development groups that enhance and maintain the applications that make up the product and the underlying services that drive them. Write automated tests with Scripting tools and/or user-level automated tools. Responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, developing test cases, driving the test case sign-off processes with the stakeholders, and test execution and reporting. - 1+ years of quality assurance engineering experience - Bachelors degree - Experience in manual testing - Experience in automation testing - Experience in UI and API automation testing (Selenium/SOAPUI) - Experience in API Mobile testing - Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control read more Key Skills Software designManual testingTest scriptsJavascriptRegression testingPerlSeleniumTest casesSQLPython

Job description We are from Grocery and Everyday Essentials team in India. We are working on scaling Amazon Now, Amazon Indias foray into Quick Commerce in India. We are looking for a smart and result-oriented Senior Marketing Manager to grow our business via deals and event days including topical events. This role demands the agility to navigate across multiple functions seamlessly, the resilience to thrive in a fast paced environment, excitement to handle challenges head-on and excellence in analytical abilities. Were seeking someone who thrives on ambiguity, harnessing their first-principle problem-solving skills to drive impactful outcomes. Your ability to cultivate a customer-centric mindset, coupled with a penchant for out-of-the-box thinking, will be instrumental in navigating the complex landscape of our initiative. This role will be responsible for driving user growth and retention by managing brand strategy, performance marketing, and communications. The ideal candidate will use both data-driven and qualitative consumers insights to drive brand awareness and acquisition for Amazon Now. This person will be involved in coordinating with designers, Amazons central marketing team and other people in similar roles across the business. An ideal candidate will have the following qualities: 1. Excellent writing and verbal communication abilities 2. Attention to detail and ability to multitask and manage multiple projects 3. Strong analytical thinking and problem-solving abilities 4. Capable of identifying, attracting and engaging target audiences 5. Proven experience on brand and performance marketing 6. Proficiency in channels like Meta, Google, OTTs, affiliates and traditional media 1. Develop and execute comprehensive events strategies aligned with business objectives. 2. Conduct thorough research to understand consumer behavior, market trends, and competitor activities. 3. Define and refine brand positioning, messaging, and visual identity to create a strong brand image. 4. Oversee and guide the creative development of all brand assets across channels. 5. Plan, execute, and evaluate marketing campaigns to increase brand awareness, traffic, consideration, trial and habit formation. 6. Track and analyze key brand performance metrics, such as brand awareness, customer perception, and market share, to identify areas for improvement. 7. Effectively communicate with cross-functional teams, clients, and stakeholders to ensure brand consistency and alignment. 8. Manage the brand budget effectively and optimize marketing spend to achieve the best return on investment. A day in the life - About the team - - 6+ years of professional non-internship marketing experience - 7+ years of developing and managing acquisition marketing or channel programs experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience developing and executing campaigns across a multitude of timezones and languages - Experience driving direction and alignment with large cross-functional teams and agency partners - Experience designing and executing joint marketing plans with strategic alliance partners with global footprint read more Key Skills Marketing programsBrand positioningdata manipulationBrand strategyAnalyticalMarketing campaignsBrand awarenessInternshipMacrosInvestment

Job description In this role you will build complex product solutions that leverage machine learning and advanced analytics to solve for payments fraud and abuse. You will be responsible for defining the product features, partnering with engineering to design solutions, creating a phased rollout plan, and working across a broad stakeholder group to deliver results. This role calls for an individual to showcase high judgment and decision making skills to balance customer experience with financial impact. There will be a steep learning curve, adding a fair amount of business skills to the individual. Our ideal candidate has a track record of Product Delivery of complex, multi-faceted products, is driven by data, and has the written and spoken ability to engage with and influence cross-functional stakeholders. In this position you will: - Build and manage product solutions to protect Amazon Pay from Fraud Abuse, including socializing the vision and results with Senior Leaders across Amazon - Work with ML scientists and leverage advanced analytics team to identify Modus Operandi being used by bad actors. Translate the learnings into product roadmap to systematically mitigate payment frauds. - Work with Payment Instrument and category leaders to assess and mitigate vulnerabilities in planned launches - Abstract requirements to create platform solutions that can have a multiplier impact across clients of the fraud and abuse platform - Collaborate with Global Identity and Account Integrity teams to influence and build upstream interventions to detect and prevent fraud and abuse - Lead automation initiatives to drive efficiency in investigation, fraud resolution and reporting - Deep dive and analyze key business performance metrics, identify gaps and define measurement frameworks to support actionable insights A successful candidate will be highly analytical, resourceful and customer-focused. They will have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. A day in the life You will start your day reviewing key metrics and fraud patterns from different regions. You might meet with machine learning teams to discuss new detection models, collaborate with engineering teams on security feature implementations, or present product roadmaps to senior leadership. You will analyze trends, make strategic decisions about risk thresholds, and work across teams to implement solutions that protect both customers and the business. About the team The Customer Trust team is central to Amazon Pays mission of becoming the most trusted payment experience globally. We are a diverse group of problem solvers who combine analytical thinking with customer obsession to build innovative security solutions. Our team works across multiple geographies and collaborates with various Amazon teams to protect millions of transactions daily. - 5+ years experience in building product with new and emerging technologies - 7+ years experience diving deep in data to understand the customer behavior including the ability to identify and solve ambiguous problems - Comfortable working with large sets of data; Experience with ML based decision making systems and data analytics tools such as Quicksight, Tableau - Excellent verbal and written communication skills with an innate understanding of presenting data to different levels of leadership and sections of the organization - Ability to operate multi-nationally with overseas business partners. Solid experience supporting key control projects/initiatives - Full Time MBA from Tier-I B-Schools - Demonstrated data-driven decision making and quantitative analysis skills (including deep knowledge of Excel, SQL, or statistics) - Machine Learning, Tableau or other broadly used analytics tool certifications - Relevant experience in managing e-commerce fraud and abuse read more Key Skills advanced analyticsAutomationAnalyticalMachine learningInvestigationE-commerceData analyticsCustomer experienceSQLQuantitative analysis

Job description Amazon Prime is one of the world s most successful membership programs, offering unmatched convenience, entertainment, and value. We are seeking a Senior Product Manager to lead product strategy and development for Prime Benefits in India, with a focus on delivering meaningful innovations and evolving the benefits portfolio to meet changing customer needs. In this role, you will define the vision and roadmap for how Prime benefits are designed, developed, and delivered to millions of members. You will be responsible for identifying unmet customer needs, evaluating market opportunities, shaping new benefit constructs, and working with tech, design, and business teams to build products that scale. The role will focus on building the right benefits and making them work seamlessly within the Prime ecosystem. You will collaborate closely with global Prime product teams and Amazon business units (e.g., Prime Video, Shipping, Payments, and Corp BD) to evaluate new benefit concepts, build integration strategies, and launch high-impact experiences. Your work will influence how millions of customers perceive and derive value from their Prime membership. Own the end-to-end product lifecycle for Prime Benefits from strategy and concept to development and launch. Develop a long-term roadmap for enhancing existing benefits and introducing new ones aligned with customer needs and business goals. Partner with engineering, UX, and cross-functional teams to define requirements, prioritize features, and deliver high-quality experiences. Evaluate trade-offs and make high-judgment decisions to balance customer delight, operational complexity, and scalability. Use customer insights and behavioral data to inform benefit construct and optimize adoption and engagement. Partner with international teams to ensure global alignment while building locally relevant solutions. Represent Prime new benefits in leadership forums and contribute to planning processes like OP1/2, QBRs, and MBRs. - 5+ years of product or program management, product marketing, business development or technology experience - Bachelors degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Knowledge of key customer experience metrics and methodology (e.g., NPS) read more Key Skills ScalabilityManager Program ManagementShapingproduct life cycleManager TechnologyCustomer experienceOperationsProduct marketingProduct strategyRecruitment

Job description Join our Customer Trust team at Amazon Pay to lead end-to-end fraud prevention and risk management initiatives. In this role, you will develop and implement strategies to enhance payment security while maintaining a seamless customer experience. You will collaborate with cross-functional teams to build innovative solutions that protect millions of customers and merchants across global markets. - Design and implement comprehensive risk management programs to protect payment transactions across multiple geographic regions - Partner with product and machine learning teams to develop automated fraud detection and prevention solutions - Create and standardize investigation protocols to improve accuracy and resolution time for fraud cases - Lead cross-functional initiatives with Analytics, Product, and Engineering teams to identify and address security vulnerabilities - Develop measurement frameworks and analytics dashboards to monitor program effectiveness and drive data-driven decisions - Build and maintain relationships with external partners to strengthen fraud prevention capabilities - Establish best practices and standardized processes for emerging markets in Latin America, Middle East, and Asia Pacific regions - Collaborate with marketing teams to develop customer education programs on payment security and fraud prevention A day in the life You will start your day reviewing key metrics and fraud patterns from different regions. You might meet with machine learning teams to discuss new detection models, collaborate with product teams on security feature implementations, or present program results to senior leadership. You will analyze trends, make strategic decisions about risk thresholds, and work across teams to implement solutions that protect both customers and the business. About the team The Customer Trust team is central to Amazon Pays mission of becoming the most trusted payment experience globally. We are a diverse group of problem solvers who combine analytical thinking with customer obsession to build innovative security solutions. Our team works across multiple geographies and collaborates with various Amazon teams to protect millions of transactions daily. - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - 2+ years of driving process improvements experience - Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience working in fraud and abuse prevention space in large consumer facing payments or fintech space read more Key Skills Organizational developmentInstructional designProject managementAnalyticalMachine learningCustomer experienceRisk managementFraud detectionAnalyticsBusiness operations

Job description Do you have a passion for AutomotiveDo you want to challenge the status quo of the in-car experienceDo you want to take on very ambiguous problemsIf you answered yes to these questions, we have a dream job for you. As a member of the team, you will be working with business partners, software development engineers to design, implement manual and automated tests. You will have significant influence on our overall test strategy and driving the system architecture that supports it and spearhead the best practices that enable a quality product. You should have a combination of solid in-depth knowledge of Quality Assurance, solid understanding of the operating system software, as well as knowledge automation tools. You will learn a variety of latest technologies, development processes, and develop well-rounded skills such as leadership, and effective project management. Candidates will need to define test plans, test specifications, test suites, test cases as well as design tools for functional and performance testing in a programmatic manner. Propose improvements to our existing processes and automated tools in order to improve the team s speed, quality and efficiency. Lead projects end to end with minimum guidance . Drive the program horizontally across domains and features to deliver . Help build a roadmap and vision for the team . Evaluate and propose new ideas and test methodologies, leading the team to innovate and stay ahead of the curve . Deliver new test strategies, test plans and enhance/optimize existing plans as part of Opex . Lead and drive the oncall process for high severity issues . Propose and drive innovative Automation solutions to challenge status-quo and improve efficiency and reliability . Mentor junior team members and interns technically A day in the life 1. Mentoring junior team members 2. Debugging technically challenging issues with team 3. Meeting stakeholders to make critical engineering decisions and taking next steps towards resolution 4. Proposing processes to improve status quo 5. Dealing with tactical solutions while thinking of long-term and strategic plans About the team The Amazon Smart Vehicle team is looking for a Software Quality Assurance Engineer to drive world class quality in the software platform that makes a one of a kind experience today, and will enable exciting new capabilities tomorrow. We are building the next generation voice-forward in-cabin experience that delights customers, increases safety, and brings the future of digital cabin to life. We have a team of smart and innovate engineers and enthusiasts who passionately work on problem solving and dealing with ambiguity. At Amazon, we believe that testing is a key and critical part of SW Development Life Cycle (SDLC) and required for Quality design and innovation. We lead, drive and deliver innovation of new test methodologies and approaches. As always, we "Work hard. Have fun. Make history." - 8+ years of quality assurance engineering experience - 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience - Knowledge of QA methodology and tools, with demonstrated experience in an QAE role - Experience in manual testing - Experience in automation testing - Experience scripting or coding - Bachelors degree - - Bachelor s degree in Computer Science, Computer Engineering, Embedded/EE or similar technical field - - 3+ years of relevant experience in QA testing and debugging - - 2+ years of experience in scripting test cases and building automation solutions - - Knowledge of Computer Science fundamentals in data structures, algorithms, OOPs, and complexity analysis - - Experience working in a UNIX/Linux environment - - Experience in developing high quality test plans, test designs, test strategies, and test execution - 2+ years of UI Automation (preferably on mobile platforms) experience - Demonstrate problem solving skills and innovative ideas to improve operational efficiency - Masters degree in ECE/EE, Computer Science, Computer Engineering or similar technical

Job description As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solution for 3rd party merchants and brand owners. : Develop and execute project plans with an impact across teams. Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals Demonstrate the ability to break abstract goals into attainable, measurable work items Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership - Bachelors degree in engineering, computer science or equivalent read more Key Skills Supply chainComputer sciencesoftware architectureEscalation managementProject managementAnalyticalArchitectural designBusiness strategyCustomer experienceTDM