Job description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Windows Implementation configuring softwareconfiguring hardwareroot cause analysisVmware Implementation
Posted 2 hours ago
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Job description Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working Role: Embedded Systems Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills team leading Professional DevelopmentTeam InteractionOperational Support
Posted 5 hours ago
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Job description Job Description: We are seeking a seasoned consultant with extensive expertise in NetSuite or similar ERP/CRM solutions to join our dynamic team as a Senior NetSuite Consultant. With a deep understanding of industry best practices and a broad knowledge of technology, this role will make a significant impact on our client engagements. Daily Responsibilities: The day-to-day activities in this role are diverse and engaging, offering a unique opportunity to those seeking a non-traditional work environment. Here's a breakdown of the typical workload: Scripting, QA, and Testing (30%): Crafting and executing test plans, ensuring the quality of our solutions. Client Engagement (30%): Interacting with clients, understanding their use cases, and providing solutions to their challenges. Internal Collaboration (15%): Participating in meetings, mentoring junior resources, and contributing to strategic initiatives. Integration Consulting (10%): Working with clients to integrate NetSuite with their existing systems and third-party applications. Project Management (10%): Providing executive updates, maintaining documentation, and overseeing project progress. Data Migration (5%): Assisting in the migration of data to NetSuite. Key Responsibilities: Project Tracking and Reporting: Utilize NetSuite and Jira to track and communicate project progress to stakeholders. Custom Scripting: Define and develop custom scripts on NetSuite's SuiteCloud platform to meet specific client requirements. Requirements Gathering: Collaborate with colleagues to analyze and understand client needs through interviews and requirement gathering sessions. System Design: Produce comprehensive system design documents and lead technical walkthroughs. Technical Leadership: Lead technical teams, design and validate scripts, and coordinate with developers and QA for successful deployments. Code Reviews: Conduct thorough code reviews to ensure code quality and adherence to best practices. User Acceptance Testing: Facilitate user acceptance testing for complex solutions, ensuring client satisfaction. Development and Deployment: Assist in the entire software development lifecycle, including development, QA, and deployment, to meet project goals. Global Teamwork: Work effectively in a global team environment, providing guidance and mentorship to less experienced consultants. Qualifications and Skills: ERP/CRM Experience: 8+ years of hands-on experience with NetSuite or similar ERP/CRM solutions, with a strong preference for NetSuite expertise. Educational Background: A degree in Mathematics, Computer Science, or Engineering is preferred. SuiteCloud Expertise: Proficiency in SuiteCloud development, design, testing, and code review, including third-party integration. Technical Leadership: Proven experience leading technical work streams, managing developers, and collaborating with global teams. System Architecture: Familiarity with system architecture, object-oriented design, web frameworks, and design patterns. Documentation Skills: Ability to create detailed documentation for workflows, use cases, exception handling, and test cases. Consulting Experience: Prior success in a consulting role, engaging with clients and delivering solutions. SDLC Knowledge: Understanding of the software development lifecycle and its practical application. Software Development: Proficiency in JavaScript or other programming languages, with a preference for JavaScript. Error Handling: Skilled in error resolution, debugging, and ensuring code stability. Development Tools: Experience with WebStorm (preferred) or other IDEs, GIT for source control, unit-testing tools, and defect management systems. Web Technologies: Proficient in XML/XSL, Web Services (SOAP, WSDL, REST, JSON), JSP/Servlets, DHTML, and JavaScript. Jira Proficiency: Practical knowledge of Jira for project management and issue tracking. Communication Skills: Excellent interpersonal and communication abilities to interact with clients and team members effectively. If you have a passion for technology, a problem-solving mi
Posted 1 day ago
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Typically responds within 2 days
Job description Immediate HIRING!! MEGA Walk In Drive HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 11th June 2025 - 13th June 2025 Interview Location - Startek ITPL, 6th Floor,Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:00 PM Startek welcomes experienced professionals for the role of Senior Executive - Underwriting for International Voice Process About US - Our associates are central to our mission of combining people, technology and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients and our shareholders. Job Description - Evaluating creditworthiness and financial stability of applicants. Assessing risks in lending and making informed decisions. Ensuring compliance with financial regulations and standards. Analyzing credit applications and financial statements. Utilizing credit-scoring systems for risk assessment. Maintaining up-to-date knowledge of lending regulations. Documenting and reporting on lending decisions. 5 days working with Rotational Shifts & Rotational week Offs. Eligibility Criteria - Minimum Educational Qualification - Any Graduation Minimum 2 Years exp in Underwriting Excellent Verbal and Written communication Detail-oriented with strong data analysis skills Highly organized and able to prioritize. Proficiency in Microsoft Office and automated underwriting systems. Interview Process - HR Screening Operations round Client Round Salary Discussion Role: Risk Management & Compliance - Other Industry Type: BPM / BPO Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Credit AnalysisLive UnderwritingCommercial UnderwritingCredit UnderwritingUnderwriting
Posted 1 day ago
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Job description Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Role: Communication Trainer Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate Key Skills interviewingsoft skillsbehavioural trainingtransactional analysispresentation skillsinterpersonal skillsemotional intelligenceanalysisswot analysisintelligenceleadership skillsleadershipleadership trainingcommunication skillspersonality development
Posted 1 day ago
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Typically responds within 2 days
Job description Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Role: Communication Trainer Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate Key Skills interviewingsoft skillsbehavioural trainingtransactional analysispresentation skillsinterpersonal skillsemotional intelligenceanalysisswot analysisintelligenceleadership skillsleadershipleadership trainingcommunication skillspersonality development
Posted 1 day ago
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Typically responds within 2 days
Job description eaching students on:- • Definitions and Abbreviations • Emergency procedures and Equipment • Exteriors and Interiors of an Aircraft • Service procedures on board • Announcements • Emergency procedures and Equipment • First Aid Roles and Responsibilities eaching students on:- • Definitions and Abbreviations • Emergency procedures and Equipment • Exteriors and Interiors of an Aircraft • Service procedures on board • Announcements • Emergency procedures and Equipment • First Aid Role: Teaching & Training - Other Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Teaching & Training - Other Education UG: Any Graduate Key Skills cabin crew activitiesground staff activitiesaircraftcustomer serviceaircraft handlingaviationansysautocadcatiaairportground handlingdesignhospitalityair hostess activitiesairlinesaerospaceaeronauticalaircraft maintenancecommunication skills
Posted 1 day ago
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Typically responds within 2 days
Job description Responsibilities: Maintain day book, ledgers & vouchers Manage accounts payable & receivable Prepare financial reports & statements Conduct bank reconciliations Calculate taxes & submit returns Annual bonus Mobile bill reimbursements Accessible workspace Role: Accountant / Accounts Executive Industry Type: Accounting / Auditing Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: B.Com in Commerce Key Skills Skills highlighted with ‘‘ are preferred keyskills TallyGstBank ReconciliationLedger Posting Tally ERPSales EntryPurchase EntryMaintain Day BookEnglishStock RegisterHindiIncome Tax ReturnVoucher Entry
Posted 1 day ago
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Job description Preferred candidate profile : Business Analyst (Backbase) Experience – 6 to 8 years Mandatory Skills: Banking – Online/Mobile Banking and Digital Channels Should have advanced experience on Omni Channel Solution knowledge at a Retail and/or Corporate Banking environment with relevant industry/functional knowledge Should have worked in various Omni-channel platforms like Mobile Banking, CRM, Mobile Internet , Payments, Payment Innovation/New Channels, ATM and Kiosk solution among others read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Banking Sector Banking ProcessInternet BankingPhone BankingOnline BankingMobile Banking
Posted 1 day ago
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Typically responds within 2 days
Job description Job Description: We are seeking a seasoned consultant with extensive expertise in NetSuite or similar ERP/CRM solutions to join our dynamic team as a Senior NetSuite Consultant. With a deep understanding of industry best practices and a broad knowledge of technology, this role will make a significant impact on our client engagements. Daily Responsibilities: The day-to-day activities in this role are diverse and engaging, offering a unique opportunity to those seeking a non-traditional work environment. Here's a breakdown of the typical workload: Scripting, QA, and Testing (30%): Crafting and executing test plans, ensuring the quality of our solutions. Client Engagement (30%): Interacting with clients, understanding their use cases, and providing solutions to their challenges. Internal Collaboration (15%): Participating in meetings, mentoring junior resources, and contributing to strategic initiatives. Integration Consulting (10%): Working with clients to integrate NetSuite with their existing systems and third-party applications. Project Management (10%): Providing executive updates, maintaining documentation, and overseeing project progress. Data Migration (5%): Assisting in the migration of data to NetSuite. Key Responsibilities: Project Tracking and Reporting: Utilize NetSuite and Jira to track and communicate project progress to stakeholders. Custom Scripting: Define and develop custom scripts on NetSuite's SuiteCloud platform to meet specific client requirements. Requirements Gathering: Collaborate with colleagues to analyze and understand client needs through interviews and requirement gathering sessions. System Design: Produce comprehensive system design documents and lead technical walkthroughs. Technical Leadership: Lead technical teams, design and validate scripts, and coordinate with developers and QA for successful deployments. Code Reviews: Conduct thorough code reviews to ensure code quality and adherence to best practices. User Acceptance Testing: Facilitate user acceptance testing for complex solutions, ensuring client satisfaction. Development and Deployment: Assist in the entire software development lifecycle, including development, QA, and deployment, to meet project goals. Global Teamwork: Work effectively in a global team environment, providing guidance and mentorship to less experienced consultants. Qualifications and Skills: ERP/CRM Experience: 6+ years of hands-on experience with NetSuite or similar ERP/CRM solutions, with a strong preference for NetSuite expertise. Educational Background: A degree in Mathematics, Computer Science, or Engineering is preferred. SuiteCloud Expertise: Proficiency in SuiteCloud development, design, testing, and code review, including third-party integration. Technical Leadership: Proven experience leading technical work streams, managing developers, and collaborating with global teams. System Architecture: Familiarity with system architecture, object-oriented design, web frameworks, and design patterns. Documentation Skills: Ability to create detailed documentation for workflows, use cases, exception handling, and test cases. Consulting Experience: Prior success in a consulting role, engaging with clients and delivering solutions. SDLC Knowledge: Understanding of the software development lifecycle and its practical application. Software Development: Proficiency in JavaScript or other programming languages, with a preference for JavaScript. Error Handling: Skilled in error resolution, debugging, and ensuring code stability. Development Tools: Experience with WebStorm (preferred) or other IDEs, GIT for source control, unit-testing tools, and defect management systems. Web Technologies: Proficient in XML/XSL, Web Services (SOAP, WSDL, REST, JSON), JSP/Servlets, DHTML, and JavaScript. Jira Proficiency: Practical knowledge of Jira for project management and issue tracking. Communication Skills: Excellent interpersonal and communication abilities to interact with clients and team members effectively. If you have a passion for technology, a problem-solving mi
Posted 1 day ago
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Typically responds within 2 days