Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements To be successful in this role, you should meet the following requirements: Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api s and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow s functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing. Job Location: Hyderabad and Pune You ll achieve more when you join HSBC. . Role: Full Stack Developer Industry Type: Consumer Elect
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Job description Tech Mahindra is hiring for Customer Support Executive Experience : 6 months & above any customer support with excellent communication Salary: Max up to 2.7lpa Working Days : 5 days (2 Rotational Week off) Shifts: Morning/Evening Education: Any Graduation Languages Required: Excellent communication in Hindi &English Post Ops Selection : Versant test ( should get score of level 5 ) Notice Period: Immediate joiners are preferred Walk-in Date : 30-05-2025 to 31-05-2025 Interview timings: 09:30Am to 2pm(Monday to Friday) Work Location: Hyderabad Walk-in/Work location : Pranavas one Group Commercial office Space 6-5-654,Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad. 5th floor, Beside Erraummanzil Metro station, Tech Mahindra New location. Carry Your updated resume along with supported documents Interested candidates can share their resumes on pd001058392@techmahindra.com HR : Dharmasree Contact : 8247518792 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportBpo Customer ServiceExcellent Communication SkillsSolving QueriesCustomer Handling Customer Service
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Job description Excellent Communication Skill Freshers Flexible to work in shifts Candidates from B.Com and Finance Background Basic Knowledge in Excel Role: Customer Onboarding - Voice / Blended read more Key Skills Skills highlighted with ‘‘ are preferred keyskills FinanceInternational Voice ProcessAccounts Payable fresher VoiceCustomer SupportInternational BPOAP
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Job description Job Summary The Process Executive - B&L will play a crucial role in supporting the operations of our Consumer Lending Cards & Payments division. This role requires proficiency in MS Excel to manage and analyze data effectively. The candidate will work in a hybrid model ensuring seamless operations during day shifts. This position offers an opportunity to contribute to the companys success by optimizing processes and enhancing customer satisfaction. read more Key Skills data analysisanalyticalworkflowdocumentationverbal communicationpoliciesprocess improvementmonitoringexceloperationsprocess documentationemployee engagementcustomer satisfactionrecruitmentcompliancewritingonboardingcommunication skills
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Job description Role & responsibilities We are looking Male Candidates for Research Short term project for 5 Months (From 7th June 2025) - For our Research Division Madras Diabetes Research Foundation (MDRF) Preferred candidate profile read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Field Work Social WorkFieldData CollectionResearch
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Job description Willbe responsible for the preparation and production of a wide range of modern pastries,desserts, breads, and other baked goods, according to RHG standard &maintain the FSSAI guidelines. Ensuring the highest quality of allpastry items in terms of taste, texture, presentation, and consistency. Assures that all kitchen personnel andservers are aware of specials, plate presentations and prices Assist personnel in checking all coolersand storage areas for cleanliness, quantity and quality of food products and toassure proper plate presentation and requisitioning procedures are followed. Prepares work checklist and organisesworkstations for each shift, maintaining high levels of productivity andsanitation at all times. Consults with Supervisor regardingmenus, controls the portioning and rotation of foods to contain food costs whilemaintaining the standards of Brand Hotels. Meet and exceeds customer and employeeexpectations by providing Yes I Can! service and teamwork Provides value added service tocustomers by doing whatever reasonable and possible to meet or exceed customerexpectations Communicates effectively with customers,co-workers and supervisors Demonstrates teamwork by co-operatingand assisting co-workers as needed Handles difficult situations effectively Meets Yes I Can! Service standards Performs other duties as required toprovide Yes I Can! service and teamwork Creates 100% guest satisfaction byproviding the Yes I Can! experience through performance that demonstrates thestandards of, genuine hospitality and exceeding guest expectations Givespersonal attention, takes personal responsibility and uses teamwork whenproviding guest service Listens,apologizes with empathy, finds a solution and follows through when resolvingguest problems ProvidesYes I Can! genuine hospitality and teamwork on an ongoing basis Assumesthe responsibility to notice when the guest is not satisfied and uses theirbest judgment as to when it is appropriate to use the 100% Guest Satisfaction Performsother duties required to provide the service brand behavior and genuinehospitality Adheresto Hotel policies and procedures Attends work on time as scheduled Follows hotel grooming and dressstandards Minimizes safety hazards by followingall safety rules Will report to Executive Pastry Chef Keeps immediate Supervisor promptly andfully informed of all problems or unusual matters of significance. Performs all duties and responsibilitiesin a timely and efficient manner in accordance with established companypolicies and procedures to achieve the overall objectives of this position. Maintains a favorable workingrelationship with all other hotel employees to foster and promote aco-operative and harmonious working environment. At all times projects a favorable imageof the Hotel to the public. Role: Commis (Commi 1 / 2 / 3) Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Kitchen / F&B Production Education UG: Any Graduate PG: Any Postgraduate Key Skills SupervisorHospitalityChef De PartieUsageguest satisfactionGuest serviceRelationshipExecutive Pastry Chef
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Job description Participatesin the development and implementation of business strategies for the hotelwhich are aligned with Radisson s overall mission, vision values and strategies Assists the Executive Chef in managing to meet financial and guestsatisfaction goals Ensuresquality and consistency in the preparation and presentation of menu items Conducts food inventory and makes orders to meet demand of restaurantoutlets and banquet departments Participates in food tastings and reviews competition menus to shareinput and suggestions with Executive Chef Maintains menu recipes and instructs kitchen staff on preparation ofmenu items to recipe Maintains product consistency by conducting inspections of seasonings,portion and appearance of food Coordinates service with restaurant and banquet operations Manages thekitchen operation Monitors uniform and professional appearance of Kitchen staff to meetsafety, presentation, and other requirements of each outlet Complete assigned kitchen projects in a timely and professional manner Ensures that proper sanitation practices and documentation are followedto meet or exceed food safety guidelines SupportsFood & Beverage Outlets Works closely with Executive Chef to ensure success banquet and outlets Manages Food & Beverage Outlets as needed Assists in training restaurant kitchen staff Assists inplanning and preparation of banquet and off-site events Attends banquet meetings concerning event menus and food presentation Manages food delivery, kitchen staffing, and preparation setup of foodpreparation stations for off-site catered events Creates 100%guest satisfaction by providing the Yes I Can! experience through performance thatdemonstrates the standards of genuine hospitality and exceeding guestexpectations. Provides employees withthe training and resources they need to maximize employee engagement anddeliver Yes I Can! service and teamwork Communicates and reinforces the vision for Yes I Can! service toemployees Ensures that employees provide Yes I Can! genuine hospitality andteamwork on an ongoing basis Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Seeks opportunities to improve the customer experience by seekingcustomer feedback and reviewing management reports and developing strategies toimprove department and hotel services Provides employees with the tools, training and environment they need todeliver Yes I Can! service and teamwork Adheres tohotel policies and procedures Keep Manager promptly and fully informed of all problems or unusualmatters of significance Performs all duties and responsibilities in a timely and efficientmanner in accordance with established company policies and procedures toachieve the overall objectives of this position Maintains a favorable working relationship with all other hotelemployees to foster and promote a co-operative and harmonious workingenvironment At all times projects a favorable image of the Hotel to the public Abide by all Brand rules and regulations Adhere to all Brand policies and procedures Actively support and promote Workplace Health and Safety within the workenvironment Perform any other reasonable duties as directed by your Department Head,the General Manager or his/her designate Role: Shift Manager / Supervisor Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingHospitalityStaffingguest satisfactionEmployee engagementFood safetykitchen staffCustomer experienceStrategy developmentExecutive Chef
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Job description SDLC - Req Understanding, Algorithms, Asking right questions" Software/System Architecture Design/Design patterns and anti-patterns Data Structures, Change Control and Management Technologies (React.js, TypeScript, and Java/Spring Boot) NoSQL "Unit testing, code coverage and debugging tools(Junit / Jmeter / Jacoco / gdb / valgrind)" "Testing Concepts (Test strategy and authoring, AWS-cloud, cloud-comuting, Coding Standards DB Programming (DB Tuning, Gathering & Analysis, Indexes, Key, load testing, Multi-threading, Sharepoint, Triggers) Java / PHP / C-C++ / Python "Frameworks (Java/PHP - JQuery/Bootstrap/React JS/ Node JS/Angular JS)" Web Servers (Java/PHP - Tomcat/Apache HTTPD/Nginx) Scripting Languages (Python/Perl) Hands-on experience with microservices architecture and micro frontends, enhancing system performance by over. Hands-on integrating Firebase push notifications, and automating CI/CD pipelines using AWS Hand on with My SQL, and Agile development methodologies Role: Technical Lead Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills System architectureC++jQueryCodingDebuggingPHPData structuresPerlSDLCPython
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Job description Position Summary The Pricing and Contracting Finance Analyst will play a critical role in driving strategic financial decisions by providing pricing analysis, supporting contract negotiations, and ensuring compliance with financial policies. This role bridges the gap between sales, finance, and legal teams to ensure that all commercial agreements are financially sound and aligned with business objectives. Key Responsibilities Develop and manage pricing models and financial assessments for IT products and service offerings. Manage the financial review and compliance of customer contracts, including pricing terms and conditions. Analyze market trends, cost structures, and competitor pricing to inform strategic pricing decisions. Conduct financial modeling and profitability analysis for proposals, renewals, and new business. Collaborate with Sales, Legal, Operations, and Product teams to structure pricing and contract terms that align with business goal Collaborate with legal and procurement teams to review commercial terms and conditions. Maintain and continuously improve pricing tools, models, and processes to enhance efficiency and accuracy. Provide strategic pricing recommendations to improve margins and competitiveness. Ensure pricing and contract practices comply with internal policies and relevant regulations. Support the RFP and bid process by providing accurate pricing and financial data. Assist in setting pricing strategies for new products and service launches. Qualifications Master s degree in Finance, Accounting, Business Administration, or related field (MBA or CA). 8+ years of experience in finance, pricing, or contract analysis, preferably in the IT or tech sector. Strong knowledge of pricing models, financial forecasting, and cost analysis. Solid understanding of pricing strategies, revenue models, and cost structures in IT services or SaaS. Demonstrated experience in people management, including mentoring or leading small teams. Proficiency in Microsoft Excel; experience with financial systems (e.g., SAP, NetSuite, Oracle) is a plus. Strong analytical and problem-solving skills with high attention to detail. Excellent communication and interpersonal skills; ability to work cross-functionally with technical and non-technical teams. Ability to thrive in a fast-paced, cross-functional environment. Role: Financial Analyst Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate, MBA/PGDM in Marketing, CA in CA Key Skills ProcurementIT servicesSAPExcelpricing analysisAnalyticalOracleForecastingRFPProfitability analysis
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Job description Looking for candidates with good communication skills and has decent knowledge in mapping. Candidates should be flexible to WFO and in rotational shifts. Role: Non Tech Support - Non Voice Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Excellent Communication In EnglishNon voiceFresherMappingBPO Data
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