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CRI
Crisil 4.3
Pune 1-2 Yrs Best in Industry
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Job description Role Overview: The IBCOO Group is seeking a Retainer to provide operational support for the Ratings line of Business within the In-Business Control Group. This role focuses on access control activities, including conducting periodic and non-periodic access reviews, managing access control certifications and overseeing governance for transfers and leavers. Key Responsibilities: Functional Responsibilities: Execute access control, ensuring timely reviews of user access and effective resolution of discrepancies. Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings. Conduct independent research to enhance data understanding and inform decision-making. Apply troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions. Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures. Respond promptly to access-related inquiries via email or calls. Balance effective operational execution with a commitment to continuous improvement. - Support process stakeholders (e. g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication. Client and Stakeholder Management: Take ownership of all deliverables, ensuring timely and high-quality execution of tasks. Build and maintain strong relationships with client counterparts. Communicate effectively with clients regarding task guidance, progress updates, and any challenges encountered during execution. Candidate Profile: Good communication (written and oral), interpersonal, and organizational skills. Basic understanding of data analysis principles. Proficiency in Basic Excel is required; familiarity with Power BI and Python is preferred but not mandatory. Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders. Diligent, intellectually curious self-starter with a strong work ethic and a drive for success. Essential Qualifications: Bachelor’s degree with 1-2 years of experience in operational processes, preferably in Risk & Control processes. Role: Technical Support - Non Voice Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills processpythonoperational supportdata analysispower biinterpersonal skillscontrolroot cause analysiscorrective actionexceloperationsprocess controlcontinuous improvementstakeholder managementwritingtroubleshootingriskcommunication skills
Posted 2 hours ago Typically responds within 2 days
CRI
Crisil 4.3
Pune 3-4 Yrs Best in Industry
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Job description Job Title Senior Credit Analyst – Corporates Job Description Role Functional Responsibility / Domain Related • The role would involve supporting S&P primary analysts, based out of North America, EMEA and Asia Pacific regions, to arrive at / monitor credit ratings for issuers across various industries. Analysis would cover surveillance of a portfolio of companies as well as responding to market events that could potentially lead to a change in ratings. • Analyze business performance, including: o Industry dynamics and regulatory trends o Evaluating country and macroeconomic risk o Competitive and market position o Strategy / execution / management of the companies o Trends in profitability and peer comparisons • Analyze financial performance, including: o Understanding accounting standards o Financial governance and policies o Analysis of financial ratios and trends o Liquidity / short-term factors o Understanding the capital structure of companies • Assist the primary analyst(s) in the preparation of in-depth financial models – historical and projections • Prepare comprehensive internal credit research reports and notes covering the aforementioned operational and financial factors. • Assist primary analyst(s) in preparing publishable credit reports Process Adherence • Focus on review / QC, adding analytical inputs, when required • Create and maintain base level training, process manuals & documentation to ensure smooth execution of tasks • Adopt the defined processes in day to day execution of assignments • Identify process improvement avenues and identify value added work • Strictly practice and follow all Compliance, Confidentiality, and Information Security Policies, Procedures and Guidelines of the Organization. • Suggest that trading/holding in shares belonging to a Corporate entity/Infrastructure company is prohibited Client Management / Stakeholder Management • Build and maintain relationships with S&P team • Set expectations with clients regarding scope of work, timelines for routine tasks People Development • Provide analytical mentoring to junior members of the team • Implement team-level initiatives Candidate Profile Prior experience in analysing company’s financial and operational performance is a must Excellent oral and written communication skills Sharp analytical thought process Understanding the key industry risks and competitive forces Understanding of accounting and financial analysis and concepts Positive attitude with qualities of a team player Innovative and solution orientation Open to new ideas and initiatives Ability to build client relations and take a view based on client guidance Ability to deal with pressure Essential Qualifications Two years full-time MBA (Finance) or equivalent OR CA Preferred Qualifications Two years full-time MBA (Finance) or equivalent OR CA Mandatory Skills Financial ratios forecasting, report writing, Credit Risk Analysis Role: Credit Analyst Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Lending Education PG: CA in Any Specialization, MBA/PGDM in Any Specialization Key Skills financial analysisfinancial ratiosanalyticalcredit analysisforecastingauditingaccountingcredit ratingcorporate creditreport writingperformancevaluationwritten communicationfinancial modellingcredit risk analysistaxationfinancecommunication skills
Posted 5 hours ago Typically responds within 2 days
ALT
Altimetrik 4.3
Hybrid - Pune, Chennai 5-10 Yrs Best in Industry
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Job description Job description Looking for SDET/ Automation testing with Gen AI Testing Interested ones share CV and below details to snidafazli@altimetrik.com Name(as per aadhar card): Phone Number: EmailID: Current CTC: Fixed CTC: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills JavaApi AutomationGenerative AiSDETSelenium
Posted 1 day ago Typically responds within 2 days
CRI
Crisil 4.3
Pune, Chennai 3-5 Yrs Best in Industry
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Job description Our investment professionals are responsible for delivering investment outcomes to our clients. They are enabled by many teams including Investment Monitoring, which is responsible for investment compliance oversight & support functions. KEY ACCOUNTABILITIES Investment Compliance – assist business owners to pre-empt, advise, identify, and monitor investment Compliance limits and restrictions (imposed by regulations and/or clients) Reporting – provide timely analysis, reports/reporting and escalation of exceptions on investment limits and restrictions and deal with audit/quality assurance/inspection queries/issues relating to Investment Compliance function and regulatory compliance matters. On-going monitoring and review of both new and changes to regulations / client mandates relating to investment compliance for Singapore, Malaysia, Indonesia, Thailand, Taiwan, Hong Kong, China, Korea and Japan. Duties and Responsibilities: Investment Guidelines Compliance •Conduct daily pre-trade Investment Compliance monitoring through independent investigations, analysis and resolve compliance violations triggered during order creation and order execution within a turnaround time of 5-15 minutes maximum. •Conduct daily post-trade Investment Compliance monitoring through independent investigations, analysis and resolve compliance violations triggered at post-trade. Where compliance violations are deemed as breach of investment guidelines, to ensure proper notification and follow up till rectification to portfolio manager, including to the client where required •Ensure proper and complete recording of breaches in the breach register •Perform daily review of pre-trade audit file by generating the pre-trade violations records from system, review pre-trade violation comments from the output file •Pre-emptive compliance via providing investment compliance related advices to portfolio managers even before they place orders •Collaboration with Trustees and Custodians to ensure fund compliance by reviewing the breaches reported by them and reconciling against system’s record and response to their inquiries •Advise fund managers and internal customers on the interpretation of the relevant investment guidelines and restriction •Improve and enhance the effectiveness and efficiency of investment guidelines monitoring processes through process optimisation, technology, and automation •Perform reviews of manual control rule monitoring of off-system checks for those task/guidelines that cannot be tracked accurately in system via coded rule •Derivatives exposure calculation by performing additional manual netting and offsets against underlying assets according to the regulatory requirements; and reporting the figures to the portfolio managers •Ensure that any investment breach (both passive and active) is properly followed up and reported on including to the client, where required •Provide timely compliance reports and certification to clients and internal stakeholders on monthly, quarterly and/or annual basis by preparing the list of breaches detected during the period, generating compliance reports from system, review and remove rules not related to fund guidelines or regulatory guidelines from the report •Perform daily and monthly manual tasks on Securities Lending Program on SICAVs using securities lending data from lending agent and checking for adherence to various parameters such as lending limits against SICAV fund’s NAV, issuer exposure on collaterals received, aggregate counterparty exposure on collaterals from securities lending and portfolio positions from system, approved borrowers check and aggregate ownership limits from collaterals and portfolio positions •Coordinate and work with the Head Office team in terms of alignment and improvements in processes •Completeness review of rules coded in Aladdin by matching the coded rules against the fund and or regulatory guidelines to ensure all guidelines are properly coded and documented in Aladdin •Rolling out FM attestation of rules
Posted 1 day ago Typically responds within 2 days
NTT
NTT DATA, Inc. 4.3
Bengaluru 3-7 Yrs Best in Industry
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Job description Title : Network-Data Center-Datacenter Management-Systems Integration Senior Specialist Req ID: 311117 We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). VMware, NSX and Windows Support VMware Environment Build and Design Providing support during build and run phases of project. Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines. Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Perform regular maintenance and upgrades of VMware and Microsoft systems. Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers. Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access. Implement and manage security measures to protect VMware and Microsoft systems. Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments. Monitor system performance and resolve any issues or outages. Create and maintain technical documentation and standard operating procedures. Collaborate with the IT team to integrate VMware and Microsoft technologies with other systems. Stay up to date with the latest VMware and Microsoft technology trends and best practices. Network VirtualizationDesign and manage virtual networks, including logical switching, routing, and firewalling, leveraging VMware NSX-T technology. Security ExpertiseImplement and maintain network security policies and protocols within NSX-T to protect against threats and vulnerabilities. Experience in configuring ESXI Node with NSX-T. Troubleshooting failures while configuring NSX-T on ESXI. Troubleshooting and OptimizationTroubleshoot network issues, identify performance bottlenecks, and optimize NSX-T deployments to maximize efficiency. Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory & CPU by creating a micro plan and implementing them by following complete change process. Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 /2022 Enterprise server. High-level trouble shooting skill required on OS related issues, which include memory dump analysis skills and performance tuning. In-depth knowledge and experience on server security hardening with includes patching, antivirus. Good knowledge on Microsoft clustering and NLB services. Good control on windows command line tools and power shell/VB scripting. Working experience on Windows infrastructure services like FTP, Telnet, DNS and DHCP etc" Good knowledge on Microsoft licensing for Servers, Terminal services etc" Proficient on Microsoft (MS) Clustering issues. IIS administration and Certificate management. Provide Windows server administration within an Active Directory environment. Use monitoring tools to oversee multiple Wintel systems operating within a defined support operation area. Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications. Infrastructure knowledge of ticketing tool any demonstrate good communication negotiation analytical problem-solving skills. Basic working knowledge of scripting good knowledge of change management processes and ticketing applications Reasonable knowledge of current hardware and software technologies and its uses Task oriented self-initiated and objective driven Good and fluent Communication Skills Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgrad
Posted 1 day ago Typically responds within 2 days
NTT
NTT DATA, Inc. 4.3
Bengaluru 8-10 Yrs Best in Industry
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Job description We are currently seeking a Google Kubernetes Engine Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Title / Role: GCP & GKE Staff Engineer NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Description: Primary Skill: Cloud-Infrastructure-Google Cloud Platform Minimum work experience: 8+ yrs Total Experience: 8+ Years Must have GCP Solution Architect Certification & GKE Mandatory Skills: Technical Qualification/ Knowledge: Expertise in assessment, designing and implementing GCP solutions including aspects like compute, network, storage, identity, security , DR/business continuity strategy, migration , templates , cost optimization, PowerShell ,Terraforms, Ansible etc.. Must have GCP Solution Architect Certification Should have prior experience in executing large complex cloud transformation programs including discovery, assessment , business case creation , design , build , migration planning and migration execution Should have prior experience in using industry leading or native discovery, assessment and migration tools Good knowledge on the cloud technology, different patterns, deployment methods, compatibility of the applications Good knowledge on the GCP technologies and associated components and variations Anthos Application Platform Compute Engine , Compute Engine Managed Instance Groups , Kubernetes Cloud Storage , Cloud Storage for Firebase , Persistant Disk , Local SSD , Filestore , Transfer Service Virtual Private Network (VPC), Cloud DNS , Cloud Interconnect , Cloud VPN Gateway , Network Load Balancing , Global load balancing , Firewall rules , Cloud Armor Cloud IAM , Resource Manager , Multi-factor Authentication , Cloud KMS Cloud Billing , Cloud Console , Stackdriver Cloud SQL, Cloud Spanner SQL, Cloud Bigtable Cloud Run Container services, Kubernetes Engine (GKE) , Anthos Service Mesh , Cloud Functions , PowerShell on GCP Solid understanding and experience in cloud computing based services architecture, technical design and implementations including IaaS, PaaS, and SaaS. Design of clients Cloud environments with a focus on mainly on GCP and demonstrate Technical Cloud Architectural knowledge. Playing a vital role in the design of production, staging, QA and development Cloud Infrastructures running in 24x7 environments. Delivery of customer Cloud Strategies, aligned with customers business objectives and with a focus on Cloud Migrations and DR strategies Nurture Cloud computing expertise internally and externally to drive Cloud Adoption Should have a deep understanding of IaaS and PaaS services offered on cloud platforms and understand how to use them together to build complex solutions. Ensure that all cloud solutions follow security and compliance controls, including data sovereignty. Deliver cloud platform architecture documents detailing the vision for how GCP infrastructure and platform services support the overall application architecture, interaction with application, database and testing teams for providing a holistic view to the customer. Collaborate with application architects and DevOps to modernize infrastructure as a service (IaaS) applications to Platform as a Service (PaaS) Create solutions that support a DevOps approach for delivery and operations of services Interact with and advise business representatives of the application regarding functional and non-functional requirements Create proof-of-concepts to demonstrate viability of solutions under consideration Develop enterprise level conceptual solutions and sponsor consensus/approval for global applications. Have a working knowledge of other architecture disciplines including application, database, infrastructure, and enterprise architecture. Identify and implement best practices, tools and standards Provide consultative
Posted 1 day ago Typically responds within 2 days
NTT
Security Architect Recruiter Active
NTT DATA, Inc. 4.3
Mumbai 8-10 Yrs Best in Industry
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Job description Req ID:326830 We are currently seeking a Security Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Title / Role: GCP & GKE Staff Engineer NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Description: Primary Skill: Professional Cloud Security Engineer & Cloud-Infrastructure-Google Cloud Platform Related experience: 5+ years of experience in cloud security engineering and automation Total Experience: 8+ Years Must have GCP Solution Architect Certification & Professional Cloud Security Engineer Mandatory Skills: Technical Qualification/ Knowledge: This role supports operational security, control configuration, and secure design practices for GCP workloads. Roles & Responsibilities Implement GCP security controls: IAM, VPC security, VPNs, KMS, Cloud Armor, and secure networking. Manage GCP identity and access, including SSO, MFA, and federated IDP configurations. Monitor workloads using Cloud Operations Suite and escalate anomalies. Conduct basic threat modelling, vulnerability scanning, and patching processes. Automate security audits and compliance controls using Terraform and Cloud Shell scripting. Assist architects in deploying and maintaining secure-by-default infrastructure. Support audit preparation, policy enforcement, and evidence gathering. Collaborate with cross-functional teams to resolve security alerts and Expertise in assessment, designing and implementing GCP solutions including aspects like compute, network, storage, identity, security , DR/business continuity strategy, migration , templates , cost optimization, PowerShell , Ansible etc.. Should have prior experience in executing large complex cloud transformation programs including discovery, assessment , business case creation , design , build , migration planning and migration execution Should have prior experience in using industry leading or native discovery, assessment and migration tools Good knowledge on the cloud technology, different patterns, deployment methods, compatibility of the applications Good knowledge on the GCP technologies and associated components and variations Anthos Application Platform Compute Engine , Compute Engine Managed Instance Groups , Kubernetes Cloud Storage , Cloud Storage for Firebase , Persistant Disk , Local SSD , Filestore , Transfer Service Virtual Private Network (VPC), Cloud DNS , Cloud Interconnect , Cloud VPN Gateway , Network Load Balancing , Global load balancing , Firewall rules , Cloud Armor Cloud IAM , Resource Manager , Multi-factor Authentication , Cloud KMS Cloud Billing , Cloud Console , Stackdriver Cloud SQL, Cloud Spanner SQL, Cloud Bigtable Cloud Run Container services, Kubernetes Engine (GKE) , Anthos Service Mesh , Cloud Functions , PowerShell on GCP Solid understanding and experience in cloud computing based services architecture, technical design and implementations including IaaS, PaaS, and SaaS. Design of clients Cloud environments with a focus on mainly on GCP and demonstrate Technical Cloud Architectural knowledge. Playing a vital role in the design of production, staging, QA and development Cloud Infrastructures running in 24x7 environments. Delivery of customer Cloud Strategies, aligned with customers business objectives and with a focus on Cloud Migrations and DR strategies Nurture Cloud computing expertise internally and externally to drive Cloud Adoption Should have a deep understanding of IaaS and PaaS services offered on cloud platforms and understand how to use them together to build complex solutions. Ensure that all cloud solutions follow security and compliance controls, including data sovereignty. Deliver cloud platform architecture documents detailing the vision for how GCP infrastructure and platform services support the overall application architecture, int
Posted 1 day ago Typically responds within 2 days
NTT
Gen AI Lead Engineer Recruiter Active
NTT DATA, Inc. 4.3
Bengaluru 2-7 Yrs Best in Industry
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Job description Req ID: 323701 We are currently seeking a Gen AI Lead Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job DutiesExercise expertise in ideating and developing AI/ML applications on prediction, recommendation, text analytics, computer vision, bots, and content intelligence. Apply statistical skills and advanced statistical techniques and concepts. Demonstrate deep knowledge of ML frameworks such as TensorFlow, PyTorch, Keras, Spacy, and scikit-learn. Leverage advanced knowledge of Python open-source software stack such as Django or Flask, Django Rest or FastAPI, etc. Deep knowledge in statistics and Machine Learning models, deep learning models, NLP, Generative Adversarial Networks (GAN), and other generative models. Experience working with RAG technologies and LLM frameworks, LLM model registries (Hugging Face), LLM APIs, embedding models, and vector databases Employ technical knowledge and hands-on experience with Azure OpenAI, Google Vertex Gen AI, and AWS LLM foundational models, BERT, Transformers, PaLM, Bard, etc. Display proficiency in programming languages such as Python and understanding of various Python packages. Experience with TensorFlow, PyTorch, or Keras. Develop and implement GenAI solutions, collaborating with cross-functional teams, and supporting the successful execution of AI projects for a diverse range of clients. Assist in the design and implementation of GenAI use cases, projects, and POCs across multiple industries. Work on RAG models and Agents Frameworks to enhance GenAI solutions by incorporating relevant information retrieval mechanisms and frameworks Create and maintain data infrastructure to ingest, normalize, and combine datasets for actionable insights. Work closely with customers to understand their requirements and deliver customized AI solutions. Interact at appropriate levels to ensure client satisfaction and project success. Communicate complex technical concepts clearly to non-technical audiences. Conduct training sessions to enhance overall data science skills within the organization Build solutions for Private AI and Smart Agentic Solutions Minimum Skills Required 2+ years of experience architecting high-impact GenAI solutions for diverse clients, preferably in Private AI and Smart Agentic Solutions 8+ year(s) of experience participating in projects that focused on one or more of the following areas: o Predictive Analytics o Data Design o Generative AI o AI/ML o ML Ops 3+ years of experience using Python. Ability to travel at least 25%. Bachelor"™s Degree required. Role: Machine Learning Engineer Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Machine Learning Education UG: Any Graduate PG: LLM in Law Key Skills Skills highlighted with ‘‘ are preferred keyskills pythonnatural language processingmachine learningdeep learningml architectingrestvertexscikit-learnpredictive analyticsaimlgoogleartificial intelligencegentensorflowspacyopsdjangopytorchkerasflaskawsstatistics
Posted 1 day ago Typically responds within 2 days
NTT
NTT DATA, Inc. 4.3
Bengaluru 1-4 Yrs Best in Industry
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Job description Req ID: 308592 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that anything is possible with the right people on board . Our employees' quality, integrity, and commitment are critical factors in our company"™s growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do ITIL foundation certified "“ Flexible "“ Willing to work in a Rotational 24*7 Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills customer serviceandroidiosmactroubleshooting dnsnetworkingit service deskhousekeepinghelpdeskgoogle suitesystem administrationtechnical supportactive directoryadvanced excelmicrosoft windowsdesktop supporthospitalityit helpdesk
Posted 1 day ago Typically responds within 2 days
NTT
NTT DATA, Inc. 4.3
Bengaluru 1-4 Yrs Best in Industry
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Job description Req ID: 315812 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Help Desk SR.Associate " to join our team in "Bangalore". Position's General Duties and Tasks In these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas for this role include: Excellent English is written and verbal communication skills. "¢ Exceptional customer service skills. "¢ Great Team player "¢ Great communication skills, comfortable working with various stakeholders 4,50,000"¢ Strong troubleshooting skills, bug finding, and resolution "¢ Ability to work independently within a diverse global team "¢ IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include"¢ Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. "¢ Knowledge in Desktop Support "¢ Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills customer serviceiosbugdesktop supporttroubleshooting oraclesoftware testingandroidbidnsnetworkingit service deskmachelpdeskgoogle suitesqltechnical supportms visioactive directorymicrosoft windowsit helpdeskagilewinitil
Posted 1 day ago Typically responds within 2 days
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