Job description Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize , we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you re someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we d love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams including GTM, Product, and Implementation to document and align the customer lifecycle. Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics. Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations. Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements. Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies. Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages from onboarding to renewal and expansion. Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role. You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools. You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success. You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style. You thrive in a fast-paced, startup environment and are effective working across diverse functions. Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains. Why Join Unifize? Take ownership of building a critical operations function from the ground up. Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries. Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes. Collaborate with driven, kin

Job description The primary responsibilities of this role include: Partner to drive Initiatives for Retention/Arresting Attrition Initiatives to develop a culture of high-performance, deep employee connect, and care Prompt resolution of staff grievances to maintain cordial management-employee relation Talent Initiatives to improve Talent Density High Performance Culture Key Responsibilities 1. Retention Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders. Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain. Strategize and ensure execution of Employee Relations initiatives across the organization. 3. Policy, Process Compliance Update and implement HR policies and conduct presentations and refresher training. Investigate policy violations and take appropriate disciplinary actions. 4. Employee Engagement Activities Organize motivational, team-building, and business-related activities, including floor games and quizzes. Conduct and analyze employee engagement surveys and implement plans to improve engagement scores. 5. Recognition Reward Develop strategies for recognizing and rewarding associates, including managing award ceremonies from planning to execution. 6. Grievance Management Address employee queries, grievances, and escalations promptly. Act as a mediator between management and employees to resolve issues effectively. 7. Exit Management Attrition Analysis Conduct exit interviews and escalate any arising issues. Prepare monthly attrition reports, track trends, and formulate retention strategies. Conduct one-on-one meetings with critical talent and communicate insights to leadership. 8. Communication Change Management Ensure effective communication on policy guidelines, employment processes, and benefits. Conduct workshops and surveys, and manage initiatives related to change management. Develop content for communications aligned with leadership input. 9. Data Analysis Reporting Maintain updated employee databases and prepare monthly reports. Track events, confirmations, exits, and other relevant data points. Role: Head - HRBP Industry Type: Medical Services / Hospital Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Change managementData analysisRetention managementEmployee engagementAssociate Vice PresidentHRRetention strategiesTeam buildingProcess complianceEmployee relations

Job description Experience Required: 10 12 Years Industry: EPC (Engineering, Procurement & Construction) Infrastructure, Green Energy, Metro Rails, Irrigation & Water Sectors Reporting To: Chief Operating Officer / Chairman & Managing Director Location: LCC Corporate House, Ahmedabad Role Overview: We are looking for a dynamic, mature, and strategically oriented HR professional to join the CMD Office in the capacity of Deputy Manager/Manager HR & ADMIN . The role demands a high level of strategic alignment between HR initiatives and business goals, with active oversight of administrative operations across corporate and project locations. The ideal candidate will not only oversee HR systems and compliance but also play a leadership role in motivating teams, grooming high-potential talent, offering professional counselling and building a culture of accountability and excellence throughout the organization. Key Responsibilities: Strategic Human Resource Leadership: Work closely with CMD/COO to define and monitor HR strategies aligned with organizational growth, people development, and workforce optimization. Lead strategic manpower planning, high-skill recruitment, and organizational workforce architecture across business verticals. Design and institutionalize leadership development frameworks and succession pipelines. Monitor and evaluate the performance management system with a strategic lens ensuring goal alignment, review mechanisms, and recognition systems function with transparency and fairness. Drive employee motivation , professional grooming , and mentorship programs to uplift employee morale and readiness for leadership roles. Provide individual and group counselling for professional development, career planning, and behavioural improvement. Monitor employee engagement, cultural alignment, and internal communication effectiveness across all functions. Organizational Structuring & Policy Governance: Continuously review the organizational structure and ensure it is optimized to meet evolving business requirements. Draft, implement, and monitor corporate HR policies, SOPs, and behavioral protocols. Strategically guide conflict resolution, disciplinary actions, and grievance handling, ensuring organizational integrity is maintained. Maintain a high level of visibility on HR KPIs, workforce analytics, and dashboards for strategic decision-making. Administrative Oversight & Strategic Coordination: Monitor all corporate administrative functions with a focus on cost-efficiency, process adherence, and employee service experience. Standardize admin protocols across locations for office infrastructure, travel, housekeeping, safety, and vendor governance. Evaluate and approve key administrative vendor contracts in alignment with organizational needs and compliance frameworks. Ensure site-level admin and HR functions are integrated into corporate governance through real-time feedback, audits, and corrective planning. Project Site Integration & HR Strategy Execution: Guide site HR/Admin teams to ensure standardization of onboarding, orientation, training, and exit processes across locations. Establish a monitoring system to track project HR metrics, compliance issues, and team health at remote sites. Serve as a strategic mentor for location heads and regional HR/Admin officers, helping them align with central expectations. Drive centralized reporting and analytics for all site-level HR/Admin activities, consolidating information for CMD-level review. Strategic Reporting & Executive-Level Projects: Work on confidential HR/Admin strategy assignments and reporting requirements directly assigned by CMD/COO. Prepare executive presentations, high-impact reports, and dashboards for quarterly and annual leadership reviews. Liaise with auditors, consultants, and legal advisors for HR/Admin inputs required for corporate governance and ESG audits. Key Skills and Competencies: Strong leadership and interpersonal skills with the ability to influence senior stakeholders. Deep understanding of EPC industry HR/Admin practices, including site-l

Job description Job Title: Branch Manager - Emerging Markets (MSME/LAP/Secured BL) Location: Hyderabad, Nagarkurnool, Peddapalli, Mancherial Reporting To: Cluster Business Head Responsibilities Includes: Business target: Responsible for achievement of Disbursement targets allotted to the branch Responsible for the meeting the Weighted Average Yield target allotted to the branch. • Responsible for Portfolio growth of the branch and retention of existing customers. Lead generation & management activities • Monitoring the activities of the BDEs and ensure regular flow of business • Empanelment of the direct sourcing agents to ensure regularly and steady flow of business from major sourcing channels • Planning & execution of marketing activities of the location with a monthly calendar and monitoring the same on a daily basis • Monitoring productivity of the BDEs and ensuring that all of them meet the productivity norms on monthly basis Principal Accountabilities Business Process flow & Management Responsible for loan file logins as per the product & policy norms of UGRO. Location visits to meet the identified customers for appraisal of the loan proposal • Ensuring proper & complete documentation of loan file put up for sanction. • Management of post sanction documentation i.e. disbursement documentation. • Ensuring customer satisfaction for all loans sanctioned & disbursed. Team recruitment & training • Responsible for recruitment of BDEs, training them and ensuring the productivity levels as per the norms of the company. Portfolio Quality Management • Responsible for management of portfolio quality. • Responsible for closure of outstanding post disbursal documentation • Handling chronic / delinquent accounts and initiating appropriate action for regularization of the loan Educational Qualification: Any Graduate / Post Graduate. Experience: minimum 01 to 03Years as a Branch Manager with any reputed NBFC, with overall minimum 05 to 08years into Secured Mortgage sales Role: Branch Sales Manager (B2B) Industry Type: NBFC (Micro Finance) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Loan Loan Against PropertyBusiness LoanDSASecured LoanMortgageMortgage LoansLAPBl

Job description Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 7 business days, we regret to inform you that your application for this position was unsuccessful . Key responsibilities Lead end-to-end FP&A activities including planning, forecasting, and performance tracking across WRB markets. Collaborate closely with Country Business Heads, CFOs, and Group stakeholders to deliver actionable insights and steer strategic decisions. Deliver standardized, insightful MI and drive deep-dive analytics to support sustainable business growth. Implement industry s best practices for efficiency, accuracy, and control across all FP&A processes. Build and lead a high-performing, future-ready finance team with a strong focus on capability development and employee engagement. Role requirements MBA, CA, CFA, or ACCA with a minimum of 12 years post-qualification experience in Financial Planning & Analytics within the banking or financial services sector. Ability to align financial insights with business strategy and influence decision-making at senior levels. Proven experience in managing and motivating cross-functional finance teams across geographies. High proficiency in data interpretation, scenario analysis, and driving actionable outcomes. Excellent communication and relationship-building skills to effectively partner with senior business and finance leaders. Role: Business Correspondent Industry Type: IT Services & Consulting Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: CA in CA, MBA/PGDM in Marketing Key Skills Relationship buildingRetail bankingFinanceFinancial planningEmployee engagementBusiness strategyForecastingFinancial servicesAnalyticsData interpretation

Job description Experience Required: 10 - 12 Years Industry: EPC (Engineering, Procurement & Construction) Infrastructure, Green Energy, Metro Rails, Irrigation & Water Sectors Reporting To: Chief Operating Officer/Chairman & Managing Director Location: LCC Corporate House, Ahmedabad Role Overview: We are seeking a proactive and technically sound professional for the role of Deputy Manager/Manager Budgeting . This position plays a pivotal role in ensuring budgetary compliance, technical validation of financial planning, and alignment of project execution with financial controls. The candidate will bridge the gap between engineering/project execution and financial planning to ensure budgets are both technically feasible and strategically aligned with business goals. Key Responsibilities: Cross-verify accounting data of project billing in coordination with the Finance & Accounts team to ensure accuracy and compliance with approved budgets. Technically review total budgets for all EPC projects and ensure all components civil, mechanical, electrical, etc. are accurately represented. Monitor budget utilization throughout the project lifecycle and ensure alignment with the approved financial plan. Plan and suggest technical work breakups in accordance with budget allocations to optimize resource usage and cost efficiency. Evaluate budget planning from a technical perspective, ensuring work scopes, specifications, and quantities are correctly estimated and aligned with BOQ and tender requirements. Support preparation of annual and project-specific budgets, forecasts, and cash flow statements. Prepare variance analysis reports and flag cost overruns or underutilizations to management with corrective recommendations. Assist in pricing and costing during project bidding, ensuring accurate and competitive financial proposals. Provide regular reporting to the CMD and COO on project budget performance, financial risks, and technical-budget alignment. Liaise between technical, procurement, execution, and finance teams to ensure budgetary discipline and project cost control. Participate in internal and external audits by furnishing complete budget data, justifications, and reconciliations. Key Skills and Competencies: Sound technical understanding of civil engineering project components and cost structures. Strong command over budget planning, financial forecasting, and variance analysis. Proficient in MS Excel, PowerPoint and ERP systems (SAP/Oracle or similar). Excellent communication skills for cross-department collaboration. Proven ability to handle multiple complex budgets in parallel across EPC sectors. Critical thinking, attention to detail, and problem-solving mindset. Educational Qualifications: B.E./B. Tech in Civil Engineering (Mandatory) MBA in Financial Management / Financial Engineering / Cost Control & Budgeting/ Construction Management / Infrastructure Management / Project Management (Mandatory) Role: Treasury Operations Manager Industry Type: Engineering & Construction Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Any Graduate PG: MBA/PGDM in Any Specialization Key Skills ProcurementERPCostingSAPBiddingInfrastructure managementProject managementFinancial planningEPCOracle

Job description [{"Salary":null , "$read_only_job":true , "Remote_Job":false , "Posting_Title":"Network Engineer","City":"S.A.S.Nagar (Mohali)" , "Industry":"Technology" , "Job_Description":" Job Title: NetworkEngineer Location: Chandigarh, India Department: Technology Reports To: Chief Operation Officer Job Type: Full-Time About Us: TRU IT is a Global Leading Organization dedicated toleveraging cutting-edge technology to drive business innovation and growth.Were architects of online experiences, innovators in the digital landscape,and partners in our clients success stories. Our journey began with a simpleyet powerful vision \u2014 to transform businesses through strategic and creativedigital solutions. At TRU IT , we prideourselves on a holistic approach to digital excellence. We dont just createwebsites or run marketing campaigns; we craft immersive digital journeys thatresonate with audiences. From the inception of an idea to its execution, webring together a team of passionate professionals who thrive on pushingboundaries and challenging the status quo. Our global team comprises ofindustry experts hailing from Canada and APAC realms including India andIndonesia having creative and innovative minds. We are tech-savvy enthusiastsand bring a wealth of intelligence and expertise to the table. Whether its webdevelopment, design, digital marketing, or emerging technologies, were here tonavigate the complexities and deliver solutions that make a lasting impact. Position Overview: We are seeking a skilled and dedicated IT professional to manage and support our Endpoint Security Systems (EPS), firewall configurations, and MacBook hardware and software troubleshooting. The ideal candidate will be responsible for maintaining robust security across our endpoints, ensuring seamless network protection, and quickly resolving any technical issues related to MacBook hardware and applications. Additionally, the role requires flexibility in working hours to address urgent technical issues and support critical system updates. Job Location and Address: This requirement is Full Timeand working from the office only. No Hybrid or Remote is available. TheIncumbent is required to work in the following location: Plot No E 275, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160071 Responsibilities: EndpointSecurity System (EPS): Configure,monitor, and maintain Endpoint Security Systems. Ensure compliance withsecurity policies and mitigate endpoint vulnerabilities. Respond to and resolveendpoint security alerts and incidents. FirewallImplementation and Configuration: Plan,deploy, and configure firewalls to secure networks. Conduct regular audits andupdates to firewall rules and settings. Monitor network traffic and addressanomalies or unauthorized activities.\\ TroubleshootingMacBook Hardware and Applications: Diagnoseand repair hardware-related issues on MacBooks, including peripherals. Resolvesoftware-related problems, ensuring minimal downtime. Collaborate with teammembers or external support to solve complex technical issues. FlexibleWorking Hours: Be available toaddress urgent technical issues outside standard hours. Adapt to shift-based oron-call work schedules as necessary support critical system updates or incidentresponses during non-standard hours. Requirements 1. Technical Expertise: Proven experience with at least one Endpoint Security System (e.g., Symantec, CrowdStrike, McAfee, etc.). Strong understanding of firewall technologies (e.g., Cisco ASA, Palo Alto, Fortinet) and their configurations. Hands-on experience in troubleshooting and repairing MacBook hardware and applications. 2. Problem-Solving Skills: Ability to diagnose and resolve security and system-related issues efficiently. Excellent troubleshooting skills for both hardware and software. 3. Communication Skills: Clear and professional communication when interacting with team members and stakeholders. Ability to document troubleshooting steps and solutions effectively. 4. Flexibility: Willingness to work irregular hours, including evenings as ne

Job description Job Title Sales Development Representative (for Asia & Europe) Experience Level 1-2 Years Location Chennai, India Position 2 Job Description We are seeking enthusiastic Sales Development Representatives to join our dynamic team. As a Sales Development Representative, youll play a crucial role in the early stages of our sales process. You’ll be responsible for generating leads, qualifying prospects, and setting up meetings for our Account Executives. This is a highly impactful position where you’ll get hands-on experience and training, with plenty of opportunities for growth and advancement within the sales team. Key Responsibilities: 1. Client Engagement: Initiate and maintain relationships with potential and existing clients through responding to chats, calls, emails, and face-to-face meetings. 2. Sales Generation: Work with the Business head to achieve and exceed sales targets, generating new business and retaining customers. 3. Product Knowledge: Develop a solid understanding of our products/services to effectively communicate their value to clients. 4. Sales Presentations: Conduct product demonstrations, presentations, and negotiate deals with clients to drive revenue. 5. CRM Management: Maintain accurate records of customer interactions, sales pipeline, and follow-up actions using the company CRM system. 6. Reporting: Track sales performance and prepare reports to share with management, providing insights into trends, challenges, and opportunities. 7. Team Collaboration: Collaborate with marketing, customer support, and other teams to optimize the sales process and customer experience. Required Qualifications: 1. 1+ year of sales experience, ideally in SaaS Products, B2B and Tech 2. Proven track record of meeting or exceeding sales targets. 3. Excellent communication and interpersonal skills. 4. Ability to understand and present products/services effectively. 5. Comfortable working in a fast-paced, target-driven environment. 6. Strong organizational and time management skills. 7. Basic proficiency with CRM software like HubSpot and Microsoft Office Suite. Preferred Qualifications: 1. Bachelor’s degree in Business, Marketing, or a related field 2. Experience in UK, Europe and Singapore markets 3. Knowledge of basic accounting, financial reports and XBRL. Benefits Flexible Work Hours, Health insurance Company Description Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a fast-growing set-up. FinTags offers our employees this kind of career and environment. As a young growing company, leading innovation in our industry, FinTags offers ample opportunities to learn and grow rapidly. FinTags is a leading regulatory technology company specializing in iXBRL tagging services. With presence spanning Europe, the United Kingdom, Ireland, South Africa, Singapore, Malaysia, and India, FinTags serves prestigious clients including Big 4 accounting firms and large group companies. FinTags is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities. Our flexible working arrangements can help you to achieve a lifestyle balance. We proudly live and work by our values, striving each day to be better and do better as people, as a company, and as members of the communities we call home. Come, join us at FinTags and embark on a journey of growth, innovation, and collaboration. Together, we'll shape the future of regulatory technology while advancing your career to new heights. How to Apply Please email your resume to hr@fintags.com Role: Business Development Executive (BDE) Industry Type: Accounting / Auditing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted wit

Job description Job Description: The SVP, Operations is a key executive leadership role responsible for overseeing and optimizing the day-to-day operational functions of our office in Ahmedabad, India. This includes the development, implementation, and refinement of operational strategies, processes, and systems that drive efficiency, improve productivity, and align with the company s overall strategic objectives. The SVP, Operations, will work closely with other senior leaders and departments to ensure operational excellence, foster continuous improvement, and drive long-term growth. This position will report to the President of the Company located in our USA office. This position is open for India Residents only. Essential Duties & Responsibilities: Strategic Leadership & Planning Develop and execute the company s operational strategy in alignment with organizational goals. Lead the operational planning process, ensuring cross-functional alignment with company objectives. Set long-term operational goals and OKRs and monitor progress. Identify and drive opportunities for innovation and operational efficiency across all departments. Define strategic roadmap to fully integrate the India and US offices. Evaluate reporting structure, team functions and roles. Create roadmap to expand responsibilities and roles within the India office. Operations Management Oversee day-to-day operations across all business units, ensuring high levels of productivity and quality. Manage the operational budget, optimize resource allocation, and ensure cost effective operations. Lead process improvement initiatives and drive operational excellence using best practices and lean methodologies. Ensure adherence to policies, standards, and regulatory requirements across all operational activities. Team Leadership & Development Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability, and continuous learning. Build and maintain strong relationships with senior leadership, department heads, and external partners. Establish and promote a customer-centric operational approach to enhance delivery and satisfaction. Evaluate and assess talent, promoting a diverse and inclusive work environment. Cross-functional Collaboration Work closely with other senior leaders in Sales, Marketing, Finance, HR, and IT to ensure seamless integration of operational processes across the organization. o Provide strategic input to support new business initiatives, product launches, and expansion efforts. Collaborate with the HR department to optimize workforce planning and talent management for operational success. Data-Driven Decision Making & Reporting Utilize data analytics and performance metrics to make informed, data-driven decisions. Generate regular operational reports and provide insights on performance, challenges, and opportunities to the CEO and Board of Directors. Implement tools and systems that enable real-time tracking and reporting of key operational metrics. Responsible for overseeing the overall financial performance of the entire office, including revenue generation, cost management, budgeting, and driving profitability to meet or exceed financial targets; must have prior experience in P&L management Risk Management & Compliance Ensure that operational activities comply with industry standards, legal requirements, and internal policies. Identify operational risks, develop mitigation strategies, and implement corrective actions as necessary. Change Management & Process Optimization Lead the organization through operational changes, ensuring smooth transitions and buy-in from all stakeholders. Champion continuous improvement and process optimization initiatives to improve efficiency, reduce costs, and enhance service delivery. Qualifications: Education: Bachelor s degree in business administration, Operations Management, or related field. Master s degree (MBA or similar) preferred. Experience: o Minimum 15 years of experience in operations management, with at least 5 years in a senior leadership role.

Job description - Oracle Financials hands-on & solutioning experience - Ability to communicate effectively - Ability to lead large/ multiple projects - Focus on sales & practice mgmt activities along with regular delivery - Open to travel- India & abroad Role: Head - QA Industry Type: Financial Services Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills SalesNetworkingFocusManager TechnologyOracle financialsprofessional servicesManagementinternational clients