Job description Requirement of the role- 6 Days working on roster basis & 1 day Rotational off * Listen to and assess telesales calls for quality, compliance, and effectiveness. * Score calls based on predefined quality parameters such as sales pitch, objection handling, and closing techniques. * Identify areas of improvement and provide constructive feedback to agents. * Provide insights and suggestions to enhance call scripts and sales techniques. * Share regular reports with management for decision-making. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Call Audit Quality AuditCall QualityCompliance

Job description Responsibilities: * Lead quality assurance initiatives * Manage QA team & processes * Ensure compliance with IATF, ISO standards * Conduct internal audits TS/TS 16949 * Monitor supplier performance Role: QA / QC Manager Industry Type: Auto Components Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: Diploma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills QMSIatfQA Management Ts 16949 Internal AuditorISOQuality AssuranceTS

Job description Quality Assurance Specialist II Job Details | Hollister Incorporated Search by Keyword Search by Location (City, State, Country) Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Quality Assurance Specialist II Jun 6, 2025 Gurugram, HR, IN, 122002 Hollister Global Business Services India Private L Summary: The Quality Assurance (QA) Specialist position is responsible for managing to support data management and analysis activities. The role primarily involves transitioning critical data from PDF documents to structured Excel sheets, followed by thorough analysis using Excel or Minitab to support quality monitoring, process improvement, and compliance initiatives. Responsibilities: Validate the accuracy and integrity of transcribed data to ensure consistency with original sources. Organize, clean, and structure data to facilitate LoTs analysis on quality data and reporting. Conduct statistical analysis using Excel or Minitab to identify trends, variances, or anomalies in quality performance. Generate and maintain dashboards, charts, and summary reports for internal stakeholders. Support root cause analysis and CAPA (Corrective and Preventive Actions) initiatives by providing data insights. Collaborate with cross-functional teams including production, engineering, and compliance to ensure data-driven quality decision-making. Adhere to documentation standards and maintain data confidentiality and traceability. Continuously looking for opportunities to improve data handling and reporting processes. Maintain accurate documentation and ensure data confidentiality. Participate in training and development programs to build quality and data analysis skills. Essential Functions of the Role**: Time management over multiple time zones Must have manual dexterity (use of mouse, keyboard), to type and enter data in the computer as well for Effective communication skills; negotiating, conference calls, video calls, talking, listening Work Experience Requirements Number of Overall Years Necessary: 2-5 Experience in the medical device industry is highly preferred in the areas of data analysis, complaints, CAPA, Quality Education Requirements Bachelors degree in science, engineering, statistics or related discipline Experience with ISO 13485, 21 CFR 820, MDD / MDR, ISO 14971 Exposure to document automation or PDF data extraction tools (e.g., Adobe Acrobat Pro, Tabula, etc.) is Specialized Skills/Technical Knowledge: Strong proficiency in Microsoft Excel (pivot tables, charts, formulas) and working knowledge of Minitab. Experience with data extraction and manipulation from PDFs. Familiarity with quality tools and statistical techniques. Attention to detail and a commitment to data accuracy and quality. Role: Quality Assurance - Other Industry Type: Medical Devices & Equipment Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Quality Assurance - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Business servicesData analysisAutomationMinitabManager Quality AssuranceExcelPDFData managementProcess improvementData extraction

Job description Please find the JD. Job Details 1. General Tasks Assist in ensuring that the products and services meet the established standards of quality including reliability, usability and performance. . Specific responsibility / day to day activities Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results- Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. 2. Job Specifications The candidate must be a graduate with minimum 10 to 12 years of a relevant experience. Good understanding of Audult learning tools and techniques Ability to communicate articulately, clearly & concisely, verbal as well as written. Ability to operate independently and collaboratively as a team. Role: Quality Assurance - Other Industry Type: Travel & Tourism Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Quality Assurance - Other Education UG: Any Graduate Key Skills Quality AuditQuality Assurance

Job description * Monthly, Weekly Quality Report * CAR,FTR,7QC (Tools),6Sigma, CTP & CTQ * Line Management & LIM Calibration * Inspection & Training Records * 8D Report, RCA, CAPA & All PQC Line Process * Knowledge of ESD, Lux & Floor Reporting * Line Manpower Required Candidate profile Candidate should have at least 2.5 years of quality experience in the electronics sector. Role: Quality Assurance - Other Industry Type: Electronics Manufacturing (Electronic Manufacturing Services (EMS)) Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Quality Assurance - Other Education UG: B.Tech/B.E. in Any Specialization, Any Graduate PG: M.Tech in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality Control Quality ManagementQuality Assurance

Job description Quality Analyst (Data Annotation) Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Content Moderationquality analystData Annotation Travel Domaincall auditGDScall calibration

Job description Developing and implementing quality assurance programs and policies. Managing quality audits and ensuring adherence to audit requirements. Must have 15+ year of exp. in Plastic injection moulding/Blow moulding. Exp. with Tier 1 or Tier 2 (MSIL) Required Candidate profile Must have exp. into plastic industries. Strong leadership skills Highly developed interpersonal skills Ability to work in a team Strong decision-making skills Shop floor exp. mandatory Role: QA / QC Manager Industry Type: Auto Components Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality System ManagementPlastic Injection Molding Quality AuditQMSQuality ManagementInjection Moulding

Job description The Quality Operations Manager orchestrates the sites entire quality audit organization, managing a team of ~100 Quality Auditors through 5 Quality Audit Managers and ~10 Quality Specialists. This strategic role bridges operational excellence with organizational leadership, requiring the ability to navigate complex organizational challenges while driving systematic improvements in audit quality and efficiency. The role demands expertise in translating high-level quality objectives into actionable strategies, managing through layers of leadership, and fostering cross-functional partnerships to drive site-wide quality improvements. While QAMs focus on direct team management and process execution, the Quality Operations Manager concentrates on broader organizational strategy, resource optimization, and creating frameworks that enable the entire quality organization to deliver consistent, high-quality results. Develop and execute strategic quality initiatives across the sites operations Lead and manage the sites quality organization through direct reports (QAMs and Specialists) Drive operational excellence through data-driven decision making and strategic planning Establish and monitor site-specific quality standards, metrics, and KPIs Build and maintain strong partnerships with site leadership and cross-functional stakeholders Optimize resource allocation and organizational planning within the quality department Lead process improvement initiatives to enhance audit accuracy and operational efficiency Develop and implement quality training programs and career development paths Create and maintain site-specific quality governance frameworks Drive standardization of quality processes across all shifts and operations Provide senior leadership reporting on quality metrics and organizational performance Lead change management initiatives within the quality organization Bachelors degree in relevant field (Business, Engineering, Quality Management) 7+ years of quality management experience, with 3+ years in leadership roles Proven experience managing large teams (100+ employees) through direct reports Strong track record of implementing successful quality programs Advanced analytical and data interpretation skills Exceptional planning and execution capabilities Demonstrated experience in stakeholder management Experience with quality management systems and tools Professional certifications: Six Sigma Black Belt, ASQ CQM/OE Experience managing quality operations in high-volume environments Track record of successful organizational improvement initiatives Experience with quality automation tools and systems Strong background in developing and implementing quality training programs Experience in lean management principles and methodologies This role requires occasional travel (10-15%) for training, conferences, and leadership meetings. read more Key Skills Career developmentChange managementTeam managementOperational excellenceProcess improvementAnalyticalQuality auditResource allocationStrategic planningStakeholder management

Job description Project Role :Quality Engineer (Tester) Project Role Description :Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills :Oracle Utilities Customer to Meter C2M SPL Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:Industry:UtilitiesRole:Cust-Self Service :Functional Tester - Self ServiceAs a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configuration. You will also participate in code reviews, monitor, and report defects, contributing to continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and maintain automated test scripts to enhance testing efficiency.- Collaborate with cross-functional teams to ensure seamless integration and delivery of solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Utilities Customer to Meter C2M SPL, Functional testing experience in Customer Self Service module & CC&B- Strong understanding of software testing methodologies and best practices.- Experience with test automation tools and frameworks.- Familiarity with API testing and security testing techniques.- Ability to analyze and report on testing results effectively. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Utilities Customer to Meter C2M SPL.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills oraclesoftware testingsplfunctional testingtesting methodologies regression testingautomation testingmanual testingqtpstlcsqltest engineeringquality engineeringjavaseleniumquality assurancequality testingapi testingjira

Job description Responsibilities As our Senior Quality Assurance Engineer, you embrace the following responsibilities: Take ownership and responsibility for the design and development of all aspects of testing. Work on acceptance criteria and test scenarios with the Product Owner and development team. Design, execute, and maintain test scenarios (manual & automated) and automation capabilities for all test levels and types (e.g., automated, regression, exploratory, etc.). Create and optimize test frameworks and integrate them into deployment pipelines. Participate in the code review process for both production and test code to ensure all critical cases are covered. Work on continuous testing processes from an agile perspective: align with stakeholders what testing activity is required on a per-ticket basis. Technical and Professional Requirements: As a Senior Quality Assurance Engineer, you must be able to provide among these: Knowledge of software testing theory. Comfortable in developing test automation frameworks from scratch and maintaining existing frameworks. 7+ years of experience in manual software testing 6+ years of experience in software testing automation Strong experience in different testing practices (from unit to load to endurance to cross-platform) specifically integrated within CI/CD. Experience working with CI/CD pipelines and monitoring tools (e.g. Jenkins, TeamCity, Kibana, Grafana, etc.). Knowledge with Bitbucket, K8s, Docker Knowledge of Web application testing, API testing, REST protocol and microservice architecture concepts. Strong experience in Java, and its test-related frameworks, and other test frameworks (e.g. Junit, Rest-assured, Cypress, Selenium), as well as its usage under a CI/CD pipeline. Experience using Postman for API-related tests. Preferred Skills: Technology->Automated Testing->Automated Testing - ALL->API Testing Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering * Location of posting is subject to business requirements Role: Automation Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality Assurance JenkinsKibanaWeb application testingjavasoftware testingautomation testingTeamCityCypressSeleniumGrafanaAPI testing