Job description Qualification : DTT / Textile Chemistry / Textile Processing Job Role : Candidate Must Have Experience In Quality Checking And Quality Assurance Of Solid, Printed And Yarn Dyed Fabrics Preferably In Home Textiles Field. Should Be A Team Player And Must Be Good In Maintaining Relationship With Vendors/ Suppliers. Experience : Minimum 5 Years In The Above-mentioned Job Role. Role: Production Manager / Supervisor Industry Type: Textile & Apparel Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Any Graduate PG: Any Postgraduate Key Skills chemistryc#home furnishingquality controlquality auditproductiontextilemerchandisingprintingquality checkquality managementquality assuranceproduct developmentdesignprocessingtextile designingyarnfield workhome textiles

Job description Job Title: Software Quality Assurance Engineer Experience: 1 to 3 Years Location: Chennai Employment Type: Full-Time Job Description: We are looking for a dedicated and detail-oriented Software Quality Assurance (QA) Engineer with 1 to 2 years of experience in both manual and automation testing. The ideal candidate will have hands-on experience in mobile application testing and a strong understanding of testing tools and methodologies. Required Skills & Qualifications: 1 to 2 years of experience in Software Quality Assurance, with a focus on both manual and automation testing. Strong understanding of mobile application testing across Android, iOS, and Harmony platforms. Hands-on experience with Jira for bug tracking and project management. Solid grasp of regression testing and retesting cycles. Basic knowledge of REST API testing and familiarity with tools like Postman. Experience in writing and executing SQL and MongoDB queries for database validation. Ability to create clear, concise, and comprehensive test plans, test cases, and test documentation. Strong analytical and problem-solving skills with attention to detail. Excellent communication and team collaboration abilities. Role: Back End Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills RetestingRest Api TestingAgileMongoDBPostman HarmonySQL

Job description Role & responsibilities The Project Manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the teams performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. • Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. • Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget. • Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. • Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. • Collect, analyse, and utilise project data to inform decision-making and drive project performance. • Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. • Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. • Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. • Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. • Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. • Manage project handover, ensuring a smooth transition to operations, including training and support documentation. Preferred candidate profile Strong knowledge of project management methodologies, tools, and techniques. Professional Project Management and Agile certification (e.g. PMP, PMI-ACP, Scrum Master) 4 years+ experience working as a project manager Demonstrable experience in managing projects from initiation to completion. Excellent organizational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Must have Hands-on experience in delivering medium to high complexity Contact Center projects using Genesys/NICE InContact or other prevailing contact center platforms. Sound understanding of basic contact center terminologies, must possess basic knowledge of SIP trunk, SBC, Audio Codes, IVR Flow. Understanding of Digital Integrations will be preferred. Role: Project Manager Industry Type: IT Services & Consulting Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Other Program / Project Management Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills GenesysCall Center TechnologyPMPProject ManagementNice Project FinancialsProject BudgetingCloud TelephonyITIL CertifiedProject DeliveryProject PlanningIT Project ManagementPrince2

Job description In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotalitys Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries. While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success. When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights. Test Planning and Strategy: Develop and implement comprehensive test plans and strategies based on project requirements and specifications. Collaborate with cross-functional teams to identify test scenarios and prioritize testing efforts. Define test objectives, scope, and deliverables for each project. Test Execution: Design and execute test plans to verify software functionality, performance, and usability. Introduce test automation for application workflows. Monitor and analyze test results, identify defects, and track them using bug tracking systems. Collaborate with developers to troubleshoot and resolve identified issues. Continuous Improvement: Stay up to date with industry trends, tools, and best practices in software testing and quality assurance. Propose and implement process improvements to enhance the efficiency and effectiveness of testing efforts. Participate in code reviews and provide feedback on software design and architecture to improve testability and maintainability. Documentation and Reporting: Create and maintain detailed test documentation, including test plans, test cases, and test scripts. Generate regular reports on testing progress, test coverage, and defect metrics. Communicate testing results, issues, and risks to stakeholders in a clear and concise manner Job Qualifications: Bachelor s degree in Computer Science, Software Engineering, or a related field. Proven experience as a QA Engineer or Software Tester, preferably in a software development environment. Strong understanding of software testing methodologies, tools, and processes. Strong experience in automated testing for Java Swing GUI Proficient in Postman for API testing 2+ years experience writing SQL statements for database level testing. Solid knowledge of SQL and relational databases. Experience with Cloud platforms such as Google Cloud Platform Familiarity with version control systems Excellent analytical and problem-solving skills. Strong attention to detail and ability to effectively prioritize and manage multiple tasks. Excellent written and verbal communication skills. Cotalitys Diversity Commitment: Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Role: Test Analyst Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceManager Quality AssuranceAnalyticalSocial mediaSMSTest casesContinuous improvementAnalyticsTestingSQL

Job description Manager Quality (QMS) Sheet Metal Department : Quality Industry : Automotive Location :Sonepat Reports To : Head of Quality / Plant Head Experience Required : (preferably in sheet metal automotive industry) Tools/ERP : SAP (QM module), MS Office, SPC tools, MSA, 8D, FMEA Job Purpose : To ensure the implementation, maintenance, and continuous improvement of Quality Management Systems (QMS) in line with IATF 16949 and customer-specific requirements, focusing on sheet metal components for the automotive sector. Lead and manage QMS compliance as per IATF 16949 , ISO 9001 , ISO 14001 , and customer-specific requirements . Ensure proper documentation and control of all Quality System Procedures , Work Instructions , and Process Control Plans . Conduct and manage internal audits , process audits , and layered audits ; support customer and third-party audits . Lead PPAP , APQP , FMEA , and Control Plan activities for new product development. Drive continuous improvement through Lean, Six Sigma, and problem-solving methodologies (5Why, 8D, Fishbone). Interface with customers for quality issues , resolve complaints through structured CAPA . Implement and monitor SAP-QM processes for quality control, inspection planning, defect tracking, and corrective actions. Guide the team on inspection methods , gauge calibration , SPC , and MSA . Support supplier quality and incoming material inspection processes. Ensure QMS training and awareness across functions and departments. Sheet Metal, Quality, Qms Role: Quality Manager / Supervisor Industry Type: IT Services & Consulting Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills ERPISO 14001Sheet metalProcess controlQMSPPAPManager Quality ControlContinuous improvementMS OfficeAutomotive

Job description Job Summary: We are seeking a detail-oriented and experienced Quality Call Analyst to monitor and evaluate inbound and outbound calls to ensure quality standards are met. The ideal candidate will have a strong understanding of call center operations, excellent analytical skills, and a passion for enhancing customer experience through process improvement and agent coaching. Key Responsibilities: Monitor live and recorded calls to evaluate customer service performance based on quality guidelines. Identify trends, gaps, and opportunities for performance improvement. Provide structured feedback and coaching recommendations to agents and team leaders. Maintain and update QA scorecards and evaluation forms. Collaborate with training and operations teams to ensure compliance with company policies and procedures. Generate regular reports on quality scores, trends, and compliance metrics. Participate in calibration sessions to align evaluation standards across teams. Recommend process improvements to enhance service quality and customer satisfaction Requirements: Experience in quality monitoring for voice and non-voice (email/chat) processes. Certification in Quality Assurance (e.g., Six Sigma Yellow Belt, COPC) is a plus. 13 years of experience as a Quality Analyst or in a similar QA role in a call center or BPO. Strong knowledge of customer service metrics, KPIs, and QA tools. Excellent listening and analytical skills. Strong verbal and written communication skills. Proficiency in using call monitoring systems, CRM, and reporting tools (e.g., NICE, Five9, Salesforce, Excel). Ability to handle sensitive and confidential information. Role: Call Quality Analyst Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Call QualityQuality Tools Quality AuditRoot Cause AnalysisQC ToolsSix Sigma CertifiedPareto Analysis7QcCall MonitoringCall AuditCall CalibrationCSATSix Sigma Quality

Job description About The Role _x000D_ Role Quality and Process Excellence Lead ? _x000D_ Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. ? _x000D_ ? _x000D_ ? _x000D_ Role: Process Excellence / Six Sigma Manager Industry Type: IT Services & Consulting Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills six sigmaprocess excellenceprocess improvementkaizenlean project managementworkdaysix sigma black beltprogram managementbusiness analysisbusiness excellencequality assuranceoperational excellenceagileeibcore connector

Job description KEY RESPONSIBILITIES Accept / Process customer complaint orders and follow up the status of the order till the delivery. This involves:- Customer Point of Contact: Serve as the first point of contact for all customer-related issues and complaints. Proactive Liaison: Actively liaise with internal departments to identify the root cause of complaints and implement necessary actions to prevent recurrence. Replacement Process: Initiate the replacement process and ensure replacement orders are shipped within agreed working days to avoid escalations. Raw Material Follow-Up: In case of a raw materials shortage , follow up with the SCM team and keep the sales team and customers updated on revised dates. GPD Team Coordination: Collaborate with the GPD team for approvals on goods under tolerance. Daily Updates: Fill out daily FG comments, Open RMA comments, and check MDI on a daily basis. AWB Details: Share AWB details with customers once replacements are dispatched. Performance Metrics: Track and report relevant customer complaint resolution performance metrics. MDI Meeting Participation: Participate in daily MDI meetings and highlight major customer issues to prevent recurring complaints. Data Analysis: Identify major complaint areas and highlight them to the immediate manager with supporting data. Issue Escalation: Escalate critical matters to the immediate manager. Credit Notes and Invoices: Issue credit notes to customers when replacements are dispatched with a fresh invoice. Rejected Goods Management: Retrieve rejected goods from customers; usable items should be reserved in stock, while unusable items should be destroyed. Reviewing RMA pending report and closing on time Arranging credit note to the customer whenever requested. Any Graduate or Post Graduate Exp-1-3 Years Role: QA / QC Executive Industry Type: Packaging & Containers Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: Any Graduate PG: Any Postgraduate Key Skills Data analysisSalesHelp Desk ExecutiveQuality ExecutiveManagementSCMRaw materialTeam coordination

Job description Role & responsibilities The main job of a QA Lead is to supervise a team of Quality Analysts to drive the Quality Control activities like monitoring, coaching, calibration, data analysis, etc. effectively as per plan Prior experience supporting American banking clients or financial services is highly desirable. Possesses high standards of written and verbal English, demonstrating strong communication & clarity; should meet a minimum proficiency level of C1 on the Common European Framework of Reference for Languages (CEFR) scale or its equivalent read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality analysisbanking domain Quality AuditCall Monitoring

Job description Job Title: Quality Systems Engineer Job Description: The Quality Systems Engineer is responsible for developing, implementing, and maintaining the quality management systems (QMS) across the plant and modular data center operations. This role will emphasize training teams on quality processes and implementing continuous improvement initiatives that ensure compliance with industry standards and customer requirements. The Quality Systems Engineer will drive a culture of quality through proactive problem-solving and collaboration across departments. Key Responsibilities: 1. Quality Management Systems (QMS) Implementation: - Develop, maintain, and improve the QMS in accordance with ISO 9001, AS9100, or similar standards. - Ensure all QMS processes are followed, updated, and effectively implemented across plants and modular data centers. - Monitor and audit compliance with internal and external quality standards. 2. Training and Development: - Lead the development and delivery of training programs for plant and modular data center personnel on QMS, quality standards, and industry best practices. - Provide training on root cause analysis, corrective actions, and quality tools (FMEA, 5 Whys, 8D, etc.). - Conduct regular training to upskill employees and ensure a strong understanding of quality systems and their implementation. 3. Continuous Improvement: - Work with cross-functional teams to drive continuous improvement initiatives aimed at reducing defects, rework, and scrap. - Use tools like Kaizen, Lean Six Sigma, and statistical process control (SPC) to identify and implement process improvements. - Participate in Kaikaku or other large-scale process re-engineering projects to improve quality. 4. Problem Solving and Root Cause Analysis: - Lead problem-solving teams to investigate quality issues, identify root causes, and implement effective corrective and preventive actions. - Track the effectiveness of corrective actions and ensure lessons learned are incorporated into the QMS. 6. Document Control and Reporting: - Manage the documentation of quality processes, procedures, and work instructions within the QMS. - Report on quality performance metrics, including non-conformances, scrap rates, customer returns, and supplier quality issues. 7. Internal and External Audits: - Lead and support internal audits to ensure adherence to the QMS and prepare for external audits (e.g., ISO certification). - Coordinate with external auditors and regulatory agencies as required. Key Qualifications: - Bachelors degree in Engineering, Quality Management, or related field. - 3-5 years of experience in quality systems engineering, pref Role: Quality Engineer Industry Type: Industrial Equipment / Machinery Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills ReworkTrainingRoot cause analysisKaizenISO 9001Quality systemsQMSContinuous improvementQuality toolsQuality management