Job description Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering vmwarenetworkingsystem administrationtechnical supportms office outlookactive directorymicrosoft windowsdesktop supporttroubleshootingvdiawscitrixdhcpitil

Job description Develop and implement IT strategies that align with company goals. Analyze current IT infrastructure and recommend improvements. Oversee and manage IT projects from conception to completion. Ensure business continuity through disaster recovery and backup plans. Maintain and optimize network, hardware, and software systems. Requirements Installation of LAN, WAN, Internet connections (TCP/IP, DNS), Intranet, telecom, CCTV and data communications systems. Installation Configuration of Wired and wireless network router networks. Maintenance, troubleshooting, and analysis of wired wireless networks. Installed Hard Disk, CD Drives, CPU, Memory, Power Supply Unit, Networking Card, Video Graphics Card, Hard Disk Controller Card On PC System. Configuring and troubleshooting desktops, laptops, Printers, Scanners servers. Bottom-line driven, good interpersonal skills and experience in cross-functional. Good Communication skills Role: Desktop Engineer Industry Type: Industrial Equipment / Machinery Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate PG: Any Postgraduate Key Skills tcpswitchingserverprinterswanconfigurationipdnsnetworkingcctvintranetroutingsystem administrationdesktopdesktop troubleshootingmicrosoft windowslandesktop supporttroubleshootingccnait infrastructuredhcpcommunication skills

Job description About The Role : Do - Excellent communication skills - Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support - Answer incoming calls and respond to customer--s emails in timely manner. - Manage and resolve customer complaints. - Identify and escalate issues to supervisors as and when needed. - Provide product and service information to customers. - Research required information using available resources and Offer Solution to customers. - Research, identify, and resolve customer complaints using applicable software. - Route calls and tickets to appropriate resources and Domains who can best support he user - Document all call information according to standard operating procedures. - Recognize, document, and alert the management team of trends in customer calls. - Create SOPs for new Issues and resolution given. - Complete call logs and reports. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills System engineering VPNcustomer complaintsResearchTroubleshootingCitrix VDISecurity App

Job description The IT Systems Administrator will be responsible for providing support to the team in managing the organization's IT infrastructure, including servers, workstations, networks, software applications, and security systems. The ideal candidate should have strong technical skills in IT administration, excellent problem-solving abilities, and the capacity to effectively communicate technical information to both technical and non-technical stakeholders. Responsibilities: Installing, configuring, and maintaining computer hardware, software, and peripheral equipment. Monitoring system performance and troubleshooting issues to ensure optimal functionality. Providing technical assistance and support to end-users Maintaining accurate records and documentation for all supported systems and devices. Implementing security measures to safeguard against cyber threats and data breaches. Collaborating with other IT teams and external vendors to resolve complex technical issues. Troubleshoot problems across multiple platforms (Windows/Linux) and technologies (Active Directory, Group Policy, Azure AD, DNS, DHCP, Exchange). Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field preferred. Minimum 2 years of experience in IT support or system administration. Strong knowledge of Microsoft Active Directory, Group Policy, Azure AD, DNS, DHCP. Experience with virtualization technologies such as VMware and Hyper-V. Familiarity with cloud computing concepts and services like Office 365 and Azure. Knowledge of network protocols and technologies TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Excellent communication and interpersonal skills with the ability to interact effectively with diverse audiences. Ability to multitask and prioritize tasks in a fast-paced environment. Strong problem-solving and analytical abilities to diagnose and resolve technical issues. the "Scope of work / Job description" Specific Skills Ansible Microsoft AD Networking technologies Operating system upgrades Red Hat systems administration Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills tcpmicrosoft active directoryit supportfivmwareipdnsredhat linuxmicrosoft azureansiblesystem administrationactive directoryvpnlinuxcomputer hardwareit administrationgroup policyazure active directorydhcpcommunication skills

Job description Job Overview: We are seeking a skilled and experienced System Administrator to manage and maintain our Windows Server and Windows / Linux client systems. The ideal candidate will ensure the stability, integrity, Security and efficient operation of the organization's IT infrastructure, with a focus on both server and desktop environments. This role involves day-to-day management of servers, workstations, network systems, and other critical IT services to meet business needs and security requirements. Key Responsibilities: Server Administration: Install, configure, and maintain Windows Server systems. Manage and configure Active Directory (AD), users, groups, and organizational units (OUs). Set up and maintain Group Policy Objects (GPOs) and Group Policy Management. Administer DHCP, DNS, and File & Print Services. Oversee Backup and Disaster Recovery procedures, ensuring systems are regularly backed up and disaster recovery plans are in place and tested. Monitor server health and performance, responding to alerts and taking appropriate corrective actions. Manage and support Virtualization using Hyper-V. Client Systems Management: Install, configure, and manage Windows / Linux operating systems on client workstations. Support end-user computing environments, including remote work configurations (VPN, RDP). Perform troubleshooting for hardware, software, and network issues related to client systems. Ensure the deployment and configuration of software, updates, and patches across all client systems. Administer Windows Update and ensure that security patches are applied across client systems. Network Administration: Configure, maintain, and troubleshoot network infrastructure (including routers, switches, and firewalls). Manage user network access, permissions, and VPN configurations. Support network file sharing, including SMB and NFS protocols. Security and Compliance: Implement and maintain security protocols for both servers and workstations. Administer BitLocker encryption on client devices and servers. Monitor security policies, conduct regular audits, and assist in vulnerability management. Manage Windows Defender or other endpoint protection software across the organization. Ensure compliance with company security policies and industry standards (GDPR, HIPAA, etc.). Automation and Scripting: Utilize PowerShell and other scripting languages to automate repetitive administrative tasks (user provisioning, system health checks, etc.). Develop and maintain scripts for server and workstation management. Documentation and Reporting: Create and maintain technical documentation for system configurations, network topologies, and procedures. Provide regular reports on system health, performance, backups, and security status. Document incidents, troubleshooting steps, and resolutions to ensure knowledge sharing. User Support: Provide support for end-user issues related to server or client systems. Assist users with login issues, software installation, and network connectivity problems. Train and assist users with best practices related to system security and troubleshooting. Skills & Qualifications: Required: Proven experience as a System Administrator, IT Administrator, or similar role. Hands-on experience with Windows Server 2019/2021 (installation, configuration, management, troubleshooting). Strong understanding of Active Directory, DNS, DHCP, and Group Policy. Experience with Windows 10/11 client management and troubleshooting. Proficiency in PowerShell scripting for automation. Experience with Hyper-V virtualization and management. Strong understanding of networking protocols (TCP/IP, DHCP, DNS, VPN). Familiarity with Windows Update Services (WSUS) and System Center Configuration Manager (SCCM). Experience with backup solutions and disaster recovery planning. Knowledge of security practices such as BitLocker, Windows Defender, and patch management. Solid problem-solving and troubleshooting skills. Strong communication skills and ability to work effectively with end-users and IT teams. Nice to Have:

Job description A Day in the Life Responsibilities may include the following and other duties may be assigned. System Requirements Specifications Creation, Analysis, Documentation and Review Investigate and resolve product / system issues, making improvements to address the issues. Product / System testing capabilities to evaluate product performance over varying use cases and use conditions Support leaders of system level to ensure proper and complete coverage along with confirming that the behavior of the system meets the requirements as well as user needs and intended uses read more Key Skills System testingMedical devicesAerospaceProject managementQuality systemsHealthcareTest casesTalent managementbiomedicalHazard analysis

Job description Do Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering citrix xendesktopcitrix xenappxendesktopxenappmicrosoft azurenetworkingnetscalersystem administrationms office outlookactive directorytroubleshootingvdicitrix

Job description About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering citrix xendesktopcitrix xenappxendesktopxenappmicrosoft azurenetworkingnetscalersystem administrationms office outlookactive directorytroubleshootingvdicitrix

Job description Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering citrix xendesktopcitrix xenappxendesktopxenappmicrosoft azurenetworkingnetscalersystem administrationms office outlookactive directorytroubleshootingvdicitrix

Job description About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering citrix xendesktopcitrix xenappxendesktopxenappmicrosoft azurenetworkingnetscalersystem administrationms office outlookactive directorytroubleshootingvdicitrix