Job description Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering vmwarenetworkingsystem administrationtechnical supportms office outlookactive directorymicrosoft windowsdesktop supporttroubleshootingvdiawscitrixdhcpitil

Job description Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdiremote supportvpnsystem engineering citrix xendesktopcitrix xenappxendesktopxenappmicrosoft azurenetworkingnetscalersystem administrationms office outlookactive directorytroubleshootingvdicitrix

Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical SupportSystem Engineering citrix vdiVMwarewindows system administrationremote supportvpnDNStroubleshooting

Job description About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills citrix vdidesktopvpndesktop supporttroubleshooting citrix xendesktopcitrix xenappxendesktopvmwarexenappwindows troubleshootingnetscalernetworkingremote supportms office outlookactive directoryvdicitrixxenserversystem engineering

Job description AT&T is looking for Specialist System Engineering to join our dynamic team and embark on a rewarding career journey Design and manage complex engineering systems Support integration, testing, and maintenance Collaborate with cross-functional teams Ensure system reliability and compliance Role: Infrastructure Architect Industry Type: Telecom / ISP Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills software testingregression testingautomation testingvmwareredhat linuxmanual testingiseriessystem administrationfunctional testingjcljavaactive directoryseleniumlinux administrationmicrosoft windowslinuxthunderheadunix

Job description A versatile professional skilled in C++ programming, hardware/software design, and customer support. Adept at guiding and mentoring others to own domain of expertise, analyzing technical requirements, and resolving complex issues. Possesses hands-on expertise in Linux OS, CI/CD, and system configuration, with a passion for continuous process improvement and high-quality standards. You have: Graduate or post-graduate in engineering discipline with 3+ years of experience in C++ and object-oriented programming. Experience in Linux OS, Docker, and deployment in virtual environments. Experience with CI/CD, Mercurial (Git), and build development. Experience in shell scripting and Python for system administration and automation. It would be nice if you also had: Knowledge of XML, XSLT, and data migration. Knowledge of networking protocols like Ethernet, L2/L3, TCP/UDP/TLS, and PON/DSL. Familiarity with Netconf/Yang for network configuration. Contribute to the development of integrated hardware/software systems by applying programming and technical troubleshooting skills. Solve customer issues by diagnosing complex problems across hardware and software, and recommending actionable solutions. Assist in the development and release of software and hardware updates, ensuring they meet customer requirements and technical standards. Mentor new team members, offering guidance on processes and tasks, which fosters knowledge sharing and a collaborative environment. Engage in the design, development, and testing of products to ensure the continuous evolution of systems. Enhance understanding of new technologies, such as multi-core systems, Docker, and XML-based data migration, to stay ahead in system development and operations. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills continuous integrationc++software designci/cdlinux udptcppythontechnical leadershipsystem configurationnetworkingdata migrationdockerethernetsystem administrationgitxmlnetconftroubleshootingshell scriptingxsltdsl

Job description The role of a Support Engineer in Quality Mechanisms(QM) team involves maintenance and upkeep of the systems, tools and workflows that are owned by QM team. This role also involves developing value added features to automate repetitive manual process and deliver tools to increase productivity of the Team. We develop scripts to take care of scheduled activities and constantly update our automation framework to handle new use cases. This job requires you to resolve complex support issues. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. Key Job Functions Include these... Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily Java based projects Functionally decomposing complex problems into simple, straight-forward solutions. Conduct comprehensive monitoring of production systems to ensure optimal health and availability for customers. Execute system migrations and upgrades to maintain up-to-date software dependencies. A day in the life A day in the life of a support engineer working on Quality Mechanisms(QM) support activities involves maintenance of the Tools and resolving the trouble tickets and issues raised by customers and operations team. Apart from fixing a broad spectrum of technical issues, a Support Engineer in QM may also work on software migrations, consolidation and deprecation activities. Our Engineers also act as the custodians of operational efficiency and partner with the development teams for maintaining high standards. About the team Quality Mechanisms(QM) Support team perform the regular maintenance and upkeep of the systems, tools and workflows that are owned by QM team. We also automate repetitive manual process and deliver tools to increase productivity of the Team. Apart from fixing a broad spectrum of technical issues, we also work on software migrations, consolidation and deprecation activities. 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience with REST web services, XML, JSON Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby) read more Key Skills UnixCodingXMLDebuggingPerlJSONTroubleshootingRubyTechnical supportPython

Job description The role of a Support Engineer in Quality Mechanisms(QM) team involves maintenance and upkeep of the systems, tools and workflows that are owned by QM team. This role also involves developing value added features to automate repetitive manual process and deliver tools to increase productivity of the Team. We develop scripts to take care of scheduled activities and constantly update our automation framework to handle new use cases. This job requires you to resolve complex support issues. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. Key Job Functions Include these... Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily Java based projects Functionally decomposing complex problems into simple, straight-forward solutions. Conduct comprehensive monitoring of production systems to ensure optimal health and availability for customers. Execute system migrations and upgrades to maintain up-to-date software dependencies. A day in the life A day in the life of a support engineer working on Quality Mechanisms(QM) support activities involves maintenance of the Tools and resolving the trouble tickets and issues raised by customers and operations team. Apart from fixing a broad spectrum of technical issues, a Support Engineer in QM also works on software migrations, consolidation and deprecation activities. Our Engineers also act as the custodians of operational efficiency and partner with the development teams for maintaining high standards. About the team Quality Mechanisms(QM) Support team perform the regular maintenance and upkeep of the systems, tools and workflows that are owned by QM team. We also automate repetitive manual process and deliver tools to increase productivity of the Team. Apart from fixing a broad spectrum of technical issues, we also work on software migrations, consolidation and deprecation activities. 2+ years of software development, or 2+ years of technical support experience Bachelors degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Experience with AWS, networks and operating systems Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Experience in Unix read more Key Skills Unixautomation frameworkObject oriented designC++CodingDebuggingTroubleshootingOperationsTechnical supportMonitoring

Job description Key Responsibilities : Installation and Configuration: Setting up database instances according to defined standards and documentation. Monitoring and Maintenance: Monitoring database performance, storage space, and logs for any issues. Basic Troubleshooting: Identifying and resolving common database problems, such as connection errors or simple query issues. Backup and Recovery: Performing routine database backups and participating in recovery procedures. Performance Tuning: Assisting with basic performance tuning tasks, such as index management. Documentation: Documenting configurations, procedures, and troubleshooting steps. Security: Implementing and maintaining basic database security measures. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Performance tuningBasicAdministrationMS SQLdatabase securityqueryManagementTroubleshootingMonitoring

Job description Note - Job Profile - AWS CLOUD SUPPORT ENGINEER Job location: Kalkaji, New Delhi. Apply only if you are open to WFO and Delhi location. Second technical round will be face-to-face (F2F). Apply only if you are comfortable with it. Salary: Up to 20% hike on your current salary, based on the interview. DO NOT APPLY IF YOU HAVE EXPRINCEE IN DEVOPS . Role & responsibilities Be responsible for the planning, implementation, and growth of the AWS cloud infrastructure. Build, release, and manage the configuration of all production systems. Developing workflows, scripts, and integrating systems with APIs. Manage a continuous integration and deployment methodology for server-based technologies. Work alongside architecture and engineering teams to design and implement any scalable software services. Ensure necessary system security by using best in class cloud security solutions. Stay current with new technology options and vendor products, evaluating which ones would be a good fit for the company. Implement continuous integration/continuous delivery (CI/CD) pipelines when necessary. Recommend process and architecture improvements. Troubleshoot the system and solve problems across all platform and application domains. Oversee pre-production acceptance testing to ensure the high quality of a companys services and products. Play a key role in migrating and transforming legacy solutions to the cloud. Must have knowledge of Virtual Machines infrastructure. Required Skills: Experience designing and building web application environments on AWS, including services such as EC2, S3, ELB, RDS, etc. Experience with DevOps tools such as Jenkins, Maven, GitHub, Ansible, Artifactory, Sonar Qube in a cloud environment. Experience with Linux and Windows Server system administration. Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat. Ability to create and utilize AWS Cloud Formation templates to automate creation of AWS images. Proficient in developing scripts and scripting languages. A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead. Skill and ability to train others on technical and procedural topics Perks and benefits - Flixibale wokring hours Complimentary Breakfast Health and Wellness Benefits Paid Leaves Role: Cloud System Administration Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: B.Tech/B.E. in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Aws Cloud Troubleshooting SkillsScript LanguageLinux ServerGithubAws InfrastructureDevops ToolsCi/Cdapiimple