Job description As a Department Manager, you'll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you'll create an environment where everyone can thrive. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products. Take responsibility for your store and department s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. WHO you'll WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. you'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE Experience in retail management and operations. Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture. Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. And people who are Strong and confident leaders who inspire, coach, and develop their teams with integrity. Thriving in collaborative, dynamic environments, with a solution-focused mindset. Motivated to create great customers experiences while promoting and selling our products. A keen interest in fashion trends, commerciality, and competitor insights to drive sales. Effective communicators, creative, and curious. Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers. WHY you'll LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall we'llbeing and offer comprehensive benefits inclusive of health insurance, we'llness for self and family. you'll be able to express your personal style with our employee discount at H&M group. We offer 5 days of working in a week to have great work life balance. Role: Retail Sales Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Health insuranceSales AdvisorRetailManager TechnologyCustomer serviceCustomer experienceManagementRecruitment
Posted 2 hours ago
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Typically responds within 2 days
Job description Major Duties :1. Responsible for facilitating electronic movements of funds, wires transfers and cheque issues along with trade postings on behalf of the client within defined procedures2. Works and assists in audit document preparation pertaining to global accounts and identifies discrepancies vs. standard instructions3. Participation in groups that work on projects for the Cash Ops larger team4. Carries out complex activities with significant financial, client, and/or internal business impact5. Able to serve as a key subject matter expert and mentor to other more junior level employees6. More technically sound in area of expertise and has broader knowledge of other areas7. Delivers a work product that requires less revision8. Able to facilitate discussions and reach decisionsKnowledge :Excellent oral and written communication skills are requiredAnalytical and problem solving skills are required Attention to detail and accuracy is requiredKnowledge on financial instruments and basic terminology related to custody services is preferredExperience :A College or University degree and/or some relevant work experience is preferred. Related Industry qualification / or studying towards, is preferred Role: Business Analyst Industry Type: Banking Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills TradeBasicSenior AnalystAnalyticalFinancial InstrumentsMentorHRSubject Matter ExpertFinancial servicesAuditing
Posted 5 hours ago
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Typically responds within 2 days
Job description Job Title: Customer Service Senior Representative - Global Individual Health Operations Location: CHSI Bengaluru Office (100% Office-Based) Job Type : Full-time About Us: We are seeking a dedicated and empathetic Customer Service Representative to join our Global Individual Health operations team at Cigna. As a leading provider of private medical insurance worldwide, we are committed to delivering exceptional customer experiences to our expatriate clientele. Responsibilities: As a key member of our Customer Service Team, you will be the first point of contact for our global customers, providing unparalleled support via telephone, live chat, or email. Your responsibilities include: Ensuring first contact resolution and responding promptly to customer inquiries. Adhering to operating procedures and regulations in line with policy terms and conditions. Offering quality information regarding health benefits to customers. Monitoring turnaround times to ensure timely resolution of customer contacts. Building collaborative relationships with internal teams to optimize resources. Actively supporting team members and contributing to achieving operational goals. Performing ad-hoc tasks as required to meet business needs. Requirements: Experience: Minimum 4-6 years of experience in processing global healthcare insurance claims. Availability: Able to commit to 40 hours per week, with an 8-week induction training based in our CHSI Bengaluru Office. Shifts: Available to work shifts between Monday and Sunday, from 1.30 PM to 3.30 AM local time. Communication Skills: Excellent English language communication skills, both verbal and written. Interpersonal Skills: Strong interpersonal skills to interact effectively with customers and internal teams. Organizational Skills: Ability to organize, prioritize, and manage workload in a fast-paced environment. Problem-Solving: Quick identification of customer needs and exercising judgment in a professional manner. Attention to Detail: Excellent attention to detail with a high level of accuracy. Initiative: Ability to work under own initiative and proactive in recommending and implementing process improvements. Why Join Cigna : This role offers a unique opportunity to contribute to a global leader in healthcare insurance. If you are a people person with a passion for delivering exceptional customer service, and you thrive in a dynamic environment, we invite you to apply. Role: Customer Service Industry Type: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Customer Service RepresentativeInterpersonal skillsOperations ManagerSenior Customer Service Representativeinduction trainingHealthcareCustomer serviceMedical insuranceOperationsMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Roles and Responsibilities: This position will be for a Sr. Associate Role (Hunting) in IC Capacity, with a focus on partnerships accounts Pan-India and Pan- Industry : Primary: The Sr. Associate will be responsible for communicating with incoming leads, understanding the potential clients business use case/industry, and volume potential., and ensuring a smooth onboarding and sales process. Should be responsible to understand all client requirements over the phone/email and propose a suitable solution using razorpay payments products and services Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP, PL, etc.) Should have/build deep level understanding of payments/ fin tech markets demands and trends Should have the ability to negotiate with clients who are using competition and handle objections with ease Should have the ability to cross-sell and up-sell clients as and when required Own end to end closure of identified opportunities as such Achieve sales targets consistently and thrive to challenge the competition landscape in the industry Build, maintain and forecast a robust sales pipeline to achieve quarterly business goals Ensure maximum conversion rates through sales efforts Use sales tools effectively to drive maximum sales and reporting efficiency Understand and work towards teams/organizations objectives at all times Display agility, customer centricity and efficient cross-functional working to ensure a seamless partner experience Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely, proactive manner This is a sales based role with clear and strong bias for result orientation. Mandatory Qualifications: Must have 2 - 4 years of sales experience in SaaS or in a B2B setup. Experience with the fintech industry would be preferred. Experience of handling a partnerships role/affiliate program is preferred. Strong communication skills (written and verbal) and technical aptitude. Strong interpersonal skills and an ability to build rapport with customers. Must be a hands-on, self motivated and results-oriented person with strong problem-solving skills. Organized and reliable; able to work independently with direction, available as per need. Should have the ability to present and share insights to the senior management. Role: Customer Engagement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills LoansInterpersonal skillsB2BUsageSalesSenior managementSAASSales processBusiness bankingFinancial services
Posted 1 day ago
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Typically responds within 2 days
Job description Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise) read more Key Skills WirelessAdministrationWindows OSdesktop troubleshootingService deskMSPBusiness applicationsTroubleshootingMonitoringDisk management
Posted 1 day ago
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Typically responds within 2 days
Job description Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise) read more Key Skills WirelessWindows OSdesktop troubleshootingSenior AdministratorService deskCustomer supportMSPBusiness applicationsMonitoringDisk management
Posted 1 day ago
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Typically responds within 2 days
Job description Required Skills Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. This role will also cover areas including, but not restricted to, the following. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Client communications - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication read more Key Skills Process monitoringRoot cause analysisChange managementIT operations managementIT service deskITSMIT enabled servicesIncident managementIT managementOperations
Posted 1 day ago
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Typically responds within 2 days
Job description Principal Accountabilities: Collaborate effectively with the US and UK based Design and Verification teams. Assist in integrating design verification processes to achieve first-pass silicon success, performance goals, and schedule compliance. Perform any additional tasks as assigned by the manager. Key Performance Measures: Learn quickly and demonstrate a strong willingness to continuously acquire new skills. Meet deadlines with high-quality deliverables. Actively share skills and knowledge with team members. Collaborate effectively with team members. Maintain a high level of professionalism in all tasks and interactions. Demonstrate elements of Spirit of Renesas in all aspects of work Embrace and embody the companys organizational culture and values. Qualifications 7+ years of experience in mixed-signal IC design and/or verification. Proficient in Verilog, SystemVerilog, VerilogAMS, and UVM. Ability to independently solve complex technical and non-technical issues as they arise. Strong understanding of analog circuits, digital design processes, and top-level integration. Solid knowledge of PMIC and DC-DC converters. Excellent simulation debugging skills, with the ability to analyze waveforms and identify issues in schematics, models, or RTL. Proficient in Unix environment and shell scripting, with a working knowledge of Python. Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what s next in electronics and the world. Role: Design Verification Engineer Industry Type: Electronic Components / Semiconductors Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Hardware Education UG: Any Graduate PG: Any Postgraduate Key Skills UnixSemiconductorSimulationDigital designAnalogVerilogUVMPrincipalAutomotivePython
Posted 1 day ago
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Typically responds within 2 days
Job description The Project Engineer (PE) will be part of an engineering stream providing engineering services to large and small projects. The PE provides support to the Project Manager (PM) and Engineering Manager (EM) and is responsible for supervising a team of working engineer and designers. The PE provides leadership and assists in the resolution of all technical issues related to the discipline. Experience 10+ years of experience in relevant design discipline Experience in engineering and package coordination Qualification Postgraduate or graduate in an engineering discipline Registration as a professional engineer with the governing authority (preferable) Key Responsibilities Assist the PM and EM with the delivery of project requirements as they relate to scope, quantities, cost and schedule Prepare Engineering Work Packages (EWPs) in consultation with the Engineering Manager Assist in the compilation and delivery of monthly engineering status reports Participate in and contribute to design reviews Represent the discipline in the project engineering coordination meetings Prepare and/or review project procedures, standard specifications and design criteria Review and evaluate technical work prepared by junior engineers, intermediate engineers, designers, technicians and technologists Ensure relevant technical experts are involved in the design process as required and facilitate the sharing of technical expertise across projects Perform conceptual and detailed engineering design Prepare engineering work (calculations, reports, specifications, evaluations, recommendations etc.) where required Provide and/or coordinate training for resources assigned to the project Work to ensure the implementation of safety in design Ensures measurement of progress on all contracts for reporting and progress claim purposes. Responsible to ensure timely availability of discipline data to other disciplines, and work with fellow PEs and EM on integration of the same and resolution of any issues and challenges Document value additions and best practices and ensure communication of the same to fellow project engineers of other projects and discipline leadership Support technology team/ Project team for development and automation works as required. Ensure compliance to all quality and document management processes within TCE and as agreed with customer. Manage performance data of reportees and provide periodic feedback. Provides resource loading forecast to TL. Keeps records of learning s during the project and provides inputs to PM during job closure report. Prepare technical specifications/ bid evaluation/ technical recommendation where required Interact with the discipline engineers of customer during entire life cycle of the project and beyond. Competencies Ensures Accountability Decision Quality Situational Adaptability Manages Complexity Role: Project Engineer Industry Type: Engineering & Construction Department: Construction & Site Engineering Employment Type: Full Time, Permanent Role Category: Construction Engineering Education UG: Any Graduate PG: Any Postgraduate Key Skills Engineering servicesMiningAutomationThermal engineeringConsultingthermalEngineering DesignMetallurgyDocument managementHydro
Posted 1 day ago
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Typically responds within 2 days
Job description Purpose & Scope of Position The Project Engineer (PE) will be part of an engineering stream providing engineering services to large and small projects. The PE provides support to the Project Manager (PM) and Engineering Manager (EM) and is responsible for supervising a team of working engineer and designers. The PE provides leadership and assists in the resolution of all technical issues related to the discipline. Experience 10+ years of experience in relevant design discipline Experience in engineering and package coordination Qualification Postgraduate or graduate in an engineering discipline Registration as a professional engineer with the governing authority (preferable) Key Responsibilities Assist the PM and EM with the delivery of project requirements as they relate to scope, quantities, cost and schedule Prepare Engineering Work Packages (EWPs) in consultation with the Engineering Manager Assist in the compilation and delivery of monthly engineering status reports Participate in and contribute to design reviews Represent the discipline in the project engineering coordination meetings Prepare and/or review project procedures, standard specifications and design criteria Review and evaluate technical work prepared by junior engineers, intermediate engineers, designers, technicians and technologists Ensure relevant technical experts are involved in the design process as required and facilitate the sharing of technical expertise across projects Perform conceptual and detailed engineering design Prepare engineering work (calculations, reports, specifications, evaluations, recommendations etc.) where required Provide and/or coordinate training for resources assigned to the project Work to ensure the implementation of safety in design Ensures measurement of progress on all contracts for reporting and progress claim purposes. Responsible to ensure timely availability of discipline data to other disciplines, and work with fellow PEs and EM on integration of the same and resolution of any issues and challenges Document value additions and best practices and ensure communication of the same to fellow project engineers of other projects and discipline leadership Support technology team/ Project team for development and automation works as required. Ensure compliance to all quality and document management processes within TCE and as agreed with customer. Manage performance data of reportees and provide periodic feedback. Provides resource loading forecast to TL. Keeps records of learning s during the project and provides inputs to PM during job closure report. Prepare technical specifications/ bid evaluation/ technical recommendation where required Interact with the discipline engineers of customer during entire life cycle of the project and beyond. Role: Design Manager Industry Type: Engineering & Construction Department: Research & Development Employment Type: Full Time, Permanent Role Category: Engineering & Manufacturing Education UG: Any Graduate PG: Any Postgraduate Key Skills Engineering servicesMiningAutomationThermal engineeringConsultingthermalEngineering DesignMetallurgyDocument managementHydro
Posted 1 day ago
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Typically responds within 2 days