Job description Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, pension, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Roles & Responsibilities read more Key Skills Change managementMS projectMatrixBillingCash flowSchedulingCost estimationManager Quality ControlManagementProject execution
Posted 2 hours ago
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Typically responds within 2 days
Job description At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Key Responsibilities Handle stretch assignments designed to increase business acumen. Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow. Conduct performance reviews, evaluates employee potential and recommends employee promotions, merit increases, or terminations. Anticipates workflow levels through effective planning and can adjust resources to ensure work is completed and unit goals are met. Establish/communicate job performance standards and work procedures. Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others. Serve as mentor leader to new leaders within respective business unit. Identify training needs, coordinates with Education/Training Division, and ensures completion of effective training. Interview applicants and recommend hire. Makes recommendations for process improvements and cost saving opportunities; executing key initiatives. Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Role: Service Delivery - Other Industry Type: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Service Delivery Education UG: Any Graduate PG: Any Postgraduate Key Skills global operationsBusiness servicesPerformance managementRelationship buildingCustomer experience managementSupport servicesTelematicsOperationsMonitoring
Posted 5 hours ago
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Typically responds within 2 days
Job description Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable) Role: Business Development Manager (BDM) Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingComplianceIRDAChannel salesService excellenceBudgetingManagementLicensingMonitoringRecruitment
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem. Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables. Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation. Works under limited supervision of Team Lead/ Project Manager. Roles & Responsibilities Responsible for design, coding, testing, bug fixing, documentation and technical support in the assigned area. Responsible for on time delivery while adhering to quality and productivity goals. Responsible for adhering to guidelines and checklists for all deliverable reviews, sending status report to team lead and following relevant organizational processes. Responsible for customer collaboration and interactions and support to customer queries. Expected to enhance technical capabilities by attending trainings, self-study and periodic technical assessments. Expected to participate in technical initiatives related to project and organization and deliver training as per plan and quality. Education and Experience Required Engineering graduate, MCA, etc Experience: 2-5 years Competencies Description Protocol Testing engineers is one who does the following activity on 2G/3G/LTE/5G technologies; Modem/UE Protocol Stack Testing Interoperability testing of the modem with various Network operators and dealing with NEM labs (Ericsson, Nokia, alcatel Lucent) Ability to understand network scenario (signaling & user plane call flow), develop test plans and test cases, and execute those test cases using an automation framework. Collects the required log and analysis/debug issues being found as part of regression. Should be proficient in all 3GPP Radio Access Technologies (RAT) with air interface, network signaling and Layer 2, Layer 3 protocols of UE & RAN side, also NAS layer from UE and core network. Automation using PERL/Python/TTCN scripting languages" Platforms- Internal and customer specific platforms Linux host Technology Standard- 3GPP specifications Thorough understanding of theNetwork vendortests Tools- "QXDM, QCAT, QPST, Prism, Anritsu, keysight Test instrument knowledge, Test scripting like RTD (for Anritsu) or equivalent Trace/logcollection tools, core dump analysis tools, flashing tools " Languages- Scripting languages like Shell scripts, TCL scripts,Python, Perl etc.. C, C++, TTCN Specialization- 2G, 3G, 4G, 5G, INTEROP TESTING, VSAT-SATCOM Role: Post Silicon Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: MCA in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Protocol Testing technical supportdocumentationbug fixingTCL scriptsShell scriptsPython
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem. Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables. Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation. Works under limited supervision of Team Lead/ Project Manager. Roles & Responsibilities Responsible for design, coding, testing, bug fixing, documentation and technical support in the assigned area. Responsible for on time delivery while adhering to quality and productivity goals. Responsible for adhering to guidelines and checklists for all deliverable reviews, sending status report to team lead and following relevant organizational processes. Responsible for customer collaboration and interactions and support to customer queries. Expected to enhance technical capabilities by attending trainings, self-study and periodic technical assessments. Expected to participate in technical initiatives related to project and organization and deliver training as per plan and quality. Education and Experience Required Engineering graduate, MCA, etc Experience: 2-5 years Competencies Description "Protocol Testing engineers is one who does the following activity on 2G/3G/LTE/5G technologies; Modem/UE Protocol Stack Testing Interoperability testing of the modem with various Network operators and dealing with NEM labs (Ericsson, Nokia, alcatel Lucent) Ability to understand network scenario (signaling & user plane call flow), develop test plans and test cases, and execute those test cases using an automation framework. Collects the required log and analysis/debug issues being found as part of regression. Should be proficient in all 3GPP Radio Access Technologies (RAT) with air interface, network signaling and Layer 2, Layer 3 protocols of UE & RAN side, also NAS layer from UE and core network. Automation using PERL/Python/TTCN scripting languages" Platforms- Internal and customer specific platforms Linux host Technology Standard- 3GPP specifications Thorough understanding of theNetwork vendortests Tools- "QXDM, QCAT, QPST, Prism, Anritsu, keysight Test instrument knowledge, Test scripting like RTD (for Anritsu) or equivalent Trace/logcollection tools, core dump analysis tools, flashing tools " Languages- Scripting languages like Shell scripts, TCL scripts,Python, Perl etc.. C, C++, TTCN Specialization- 2G, 3G, 4G, 5G, INTEROP TESTING, VSAT-SATCOM Role: Post Silicon Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: MCA in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills QXDM QCATAnritsuC++CQPSTPerlTCL scriptsTTCNPrismShell scriptsPython
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem. Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables. Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation. Works under limited supervision of Team Lead/ Project Manager. Roles & Responsibilities Responsible for design, coding, testing, bug fixing, documentation and technical support in the assigned area. Responsible for on time delivery while adhering to quality and productivity goals. Responsible for adhering to guidelines and checklists for all deliverable reviews, sending status report to team lead and following relevant organizational processes. Responsible for customer collaboration and interactions and support to customer queries. Expected to enhance technical capabilities by attending trainings, self-study and periodic technical assessments. Expected to participate in technical initiatives related to project and organization and deliver training as per plan and quality. Education and Experience Required Engineering graduate, MCA, etc Experience: 2-5 years Competencies Description "Protocol Testing engineers is one who does the following activity on 2G/3G/LTE/5G technologies; Modem/UE Protocol Stack Testing Interoperability testing of the modem with various Network operators and dealing with NEM labs (Ericsson, Nokia, alcatel Lucent) Ability to understand network scenario (signaling & user plane call flow), develop test plans and test cases, and execute those test cases using an automation framework. Collects the required log and analysis/debug issues being found as part of regression. Should be proficient in all 3GPP Radio Access Technologies (RAT) with air interface, network signaling and Layer 2, Layer 3 protocols of UE & RAN side, also NAS layer from UE and core network. Automation using PERL/Python/TTCN scripting languages" Platforms- Internal and customer specific platforms Linux host Technology Standard- 3GPP specifications Thorough understanding of theNetwork vendortests Tools- "QXDM, QCAT, QPST, Prism, Anritsu, keysight Test instrument knowledge, Test scripting like RTD (for Anritsu) or equivalent Trace/logcollection tools, core dump analysis tools, flashing tools " Languages- Scripting languages like Shell scripts, TCL scripts,Python, Perl etc.. C, C++, TTCN Specialization- 2G, 3G, 4G, 5G, INTEROP TESTING, VSAT-SATCOM Role: Post Silicon Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: MCA in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills UE Protocol Stack Testing C++Radio Access TechnologiesPerl CTCL scripts3GPPTTCNPython
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem. Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables. Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation. Works under limited supervision of Team Lead/ Project Manager. Roles & Responsibilities Responsible for design, coding, testing, bug fixing, documentation and technical support in the assigned area. Responsible for on time delivery while adhering to quality and productivity goals. Responsible for adhering to guidelines and checklists for all deliverable reviews, sending status report to team lead and following relevant organizational processes. Responsible for customer collaboration and interactions and support to customer queries. Expected to enhance technical capabilities by attending trainings, self-study and periodic technical assessments. Expected to participate in technical initiatives related to project and organization and deliver training as per plan and quality. Education and Experience Required Engineering graduate, MCA, etc Experience: 2-5 years Competencies Description KERNEL AND DRIVERS - LINUX Engineer is one who has done one or more of the following on Embedded Linux: design, development/customization, bug fixing/sustenance who is familiar with one or more of the following Linux Kernel configuration;board bring up;device tree; porting/adapting device drivers; For Android specialization, following will be additional : Android patches/configuration; Android architecture Platforms- Mandatory to have worked on one or more of the following: Embedded Linux; ARMEmbedded Linux; x86/Intel Atom Technology Standard- NA Tools- Mandatory to have worked on one or more of the following Lauterbach; Build system-Makefile; Gerrit; Git Languages- Mandatory to have worked on one or more of the following C Specialization- POWER MANAGEMENT, PERIPHERALS, MEDIA , DISPLAY , CONNECTIVITY , DATA PROTOCOL, SECURITY, PERFORMANCE, ANDROID, CARRIER GRADE PLATFORM Role: Post Silicon Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: MCA in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Embedded Linux codingtechnical supportGitLinux Kernel configurationdocumentationAndroid architecture
Posted 1 day ago
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Typically responds within 2 days
Job description As a General Project Management Manager, you will support the creation of a global view of R&D collaborations. You will ensure proactive scientific scouting, follow-up of opportunities, and developing key databases of External R&D collaboration opportunities. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Responsible for the reception and pre-screening of potential R&D opportunities proposing the best opportunities to R&D experts for review and decision Support the creation of R&D opportunities in database and ensure timely evaluation by experts Liaise with stakeholders and experts to facilitate review and consolidate scientific feed-backs leading to recommendation Create monthly preparation and presentation of R&D Opportunities evaluation reports to help with review and endorsements Support contact with Universities and Biotech organizations to proactively identify R&D opportunities and provide feedback on R&D Opportunities evaluations Organize and participate in ideation sessions to collect R&D needs and dreams supporting definition of a needs collection process (short, mid and long-term vision) Contribute to the preparation and update of a Strategic Document summarizing needs in the light of the R&D strategy Support R&D scientific meetings and congresses sponsoring the R&D Opportunities initiative by contacting external stakeholders and leveraging association memberships Basic Qualifications: Bachelor s degree in science related field 7 or more years managing R&D projects within the pharmaceutical industry Experience with database management and required compliance Experience supporting scientific programs and product development strategies Preferred Qualifications: PhD in science related field Effective time management and collaboration skills Ability to clearly identify priorities and manage multiple tasks Why GSK Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and we'll-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness Role: Head - Program Management Industry Type: Pharmaceutical & Life Sciences Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Technology / IT Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementNetworkingProject managementAgileManager TechnologyOncologyHRBudgetingRecruitment
Posted 1 day ago
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Typically responds within 2 days
Job description Smiths Detection is looking for Analyst to join our dynamic team and embark on a rewarding career journey. Financial Analyst : A financial analyst evaluates financial data, assesses investment opportunities, analyzes market trends, and provides recommendations to individuals or organizations regarding investment decisions, portfolio management, and financial planning. Business Analyst : Business analysts work to understand an organization's business processes, identify areas for improvement, gather and analyze data, and make recommendations to enhance efficiency, productivity, and overall business performance. Data Analyst : Data analysts collect, process, and analyze large datasets to identify trends, patterns, and insights that can inform business decisions. They often use tools like Excel, SQL, and data visualization software. Market Analyst : Market analysts research market trends, consumer behavior, and competitive landscape in a specific industry to provide insights that guide marketing and sales strategies. Research Analyst : Research analysts study various subjects, such as market trends, scientific data, social issues, or public policy, to produce reports and findings that contribute to informed decision- making. Policy Analyst : Policy analysts assess and evaluate public policies, proposals, and programs to provide recommendations to government agencies, nonprofit organizations, or other entities. Security Analyst : Security analysts focus on cybersecurity, monitoring networks and systems for potential threats, analyzing security breaches, and implementing measures to protect against cyberattacks. read more Key Skills ProcurementSupply chainAutomationData managementAviationProcess improvementBillingHTMLForecastingSix sigma
Posted 1 day ago
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Typically responds within 2 days
Job description Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise) Role: Hardware and Networks - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Hardware and Networks - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills WirelessAdministrationWindows OSdesktop troubleshootingService deskMSPBusiness applicationsTroubleshootingMonitoringDisk management
Posted 1 day ago
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Typically responds within 2 days