Job description RESPONSIBILITIES Product/Service Information Provide advanced product/service information and respond to complex customer questions about the product/service. Customer Order Processing Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Customer Relationship Development / Prospecting Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Customer Relationship Management (CRM) Data Monitor team members use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate. Customer Needs Clarification Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customers level of interest and to identify and respond to areas requiring further information or explanation. Renewals Help drive customer renewals through exceptional service, supporting the sales teams as required. Operational Compliance Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others ideas and input. Skills Customer-Focused Approach Works without supervision and provides technical guidance when required to orient the sellers organization around delivering to the key needs of their customers. Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens

Job description Are you interested in joining the team responsible to build Amazon s Customer Service Applications and innovate behalf our customers? Come help us work on world class software for our customers! The Amazon Concessions Support team provides production engineering support and is also responsible for providing multifaceted services to the Concessions channels we support. This job requires you to hit the ground running, your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions: Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services Work on operations and maintenance driven coding projects, primarily in Java and Python. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more services or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls read more Key Skills UnixLinuxCodingEnterprise applicationsDebuggingWorkflowCustomer serviceTroubleshootingTechnical supportPython

Job description Unified Authorization is responsible for securing service-to-service communications across Amazons entire ecosystem ensuring secure customer and corporate interactions.. Whether its the retail website, Alexa, or Kindle, we ensure actors are authenticated and authorized to take the requested action. Every aspect of Amazons business interacts with our systems, including the next generation of retail services on AWS infrastructure. we operate at the crucial intersection of system resiliency, constant availability, and rapid deployment capabilities. We are looking for software engineers who thrive on complex problems and relish the challenge of operating a complex and mission critical system under intensive loads. Our systems responds to millions of requests per minute. We develop security software for high availability systems. We make it easy for our customers to follow security best practices. Do you think you are up to the challenge and want to learn more to stretch your skills and career? Successful candidates will contribute to improving quality, consistency, maintainability, performance, and security. You will have the opportunity to tackle some of the most complex problems in the industry at an unprecedented scale. 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent Experience building complex software systems that have been successfully delivered to customers Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design read more Key Skills Computer scienceObject oriented designC++Quality improvementCodingArchitectural designSoftware development life cycleInfrastructureTechnical LeadInternship

Job description Payroll Technology at Amazon is all about enabling our business to perform at scale as efficiently as possible with no defects. As Amazons workforce grows, both in size and geography, Amazons payroll operations become increasingly complex, and our customers are asked to do more with less. Process can only get them so far, and thats where we come in with technology solutions to integrate and automate systems, detect defects before payment, and provide insights. As a data engineer in payroll, you will have to onboard payroll vendors across various geographies by building versatile and scalable design solutions. Having strong written and verbal communication, and the ability to communicate with end users in non-technical terms, is vital to your long-term success. The ideal candidate will have experience working with large datasets, distributed computing technologies and service-oriented architecture. The candidate should relish working with large volumes of data, and enjoys the challenge of highly complex technical contexts. He/she should be an expert with data modeling, ETL design and business intelligence tools and has hand-on knowledge on columnar databases. He/she is a self-starter, comfortable with ambiguity, able to think big and enjoys working in a fast-paced team. Responsibilities: Design, build and own all the components of a high-volume data warehouse end to end. Build efficient data models using industry best practices and metadata for ad-hoc and pre-built reporting Provide wing-to-wing data engineering support for project lifecycle execution (design, execution and risk assessment) Interface with business customers, gathering requirements and delivering complete data & reporting solutions owning the design, development, and maintenance of ongoing metrics, reports, dashboards, etc. to drive key business decisions Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers Interface with other technology teams to extract, transform, and load (ETL) data from a wide variety of data sources Own the functional and nonfunctional scaling of software systems in your ownership area. Implement big data solutions for distributed computing. Willing to learn and develop strong skill set in AWS technologies As a DE on our team, you will be responsible for leading the data modelling, database design, and launch of some of the core data pipelines. You will have significant influence on our overall strategy by helping define the data model, drive the database design, and spearhead the best practices to delivery high quality products. A day in the life You are expected to do data modelling, database design, build data pipelines as per Amazon standards, design reviews, and supporting data privacy and security initiatives. You will attend regular stand-up meetings and provide your updates. You will keep an eye out for opportunities to improve the product or user experience and suggest those enhancements. You will participate in requirement grooming meetings to ensure the use cases we deliver are complete and functional. You will take your turn at on-call and own production operational maintenance. You will respond to customer issues and monitor databases for healthy state and performance. About the team Our mission is to build applications which can solve challenges Global Payroll Operations teams face on daily basis, automate the tasks they perform manually, provide them seamless experience by integrating with other dependent systems, and eventually reduce Pay Defects and improve pay accuracy 3+ years of data engineering experience 4+ years of SQL experience Experience with data modeling, warehousing and building ETL pipelines Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases) read more Key Skills PayrollmetadataSOAdata engineer iiDat

Job description Payroll Processing: Calculate and distribute employee salaries,wages, bonuses, and deductions accurately and on time. Tax Filing and Compliance: Handle federal, state, and local payroll taxfilings and ensure compliance with all regulations. Direct Deposit : Set up and manage direct deposit foremployees, ensuring timely and secure payments. Time and Attendance Tracking: Integrate time-tracking systems to streamlinepayroll calculations based on hours worked. Payroll Reporting : Generate detailed payroll reports forclients, including summaries of earnings, deductions, and taxes. New Hire Reporting: Report new hires to the appropriate stateagencies as required by law. Year-End Tax Forms: Prepare and distribute W-2 and 1099 forms toemployees and contractors. Multi-State Payroll: Manage payroll for employees working inmultiple states, ensuring compliance with varying state laws. Payroll Audits and Reconcile: Conduct regular audits to ensure payrollaccuracy and compliance. Garnishment Processing : Handle wage garnishments and ensurecompliance with court orders. Benefits Administration: Manage employee benefits such as healthinsurance, retirement plans, and other perks. Job Requirements: Strong Technical, Interpersonal and Communication skills. US Payroll Knowledge. Advance knowledge Payroll Software Comfortable with US shifts. Role: HR Operations - Other Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills statutory complianceadministrationhrsdexcelwagesus payrollpayroll softwarebenefits administrationemployee engagementpayroll processingrecruitmentcomplianceadvanced exceltally erpesipayrollemployee benefitscommunication skills

Job description Baseline Assessments of Civil Structures within Irrigation Tanks. Preparation DPRs on Water body rejuvenation. Writing Proposals. Fund raising Strategies. Collaborating with Technical Institutions and Acedemic. Basic idea about water Pollution. Design and Drawings of Civil Structures Such as Sluice weir and Culverts. Presentations to govt officials. Documentations. Quality Assessments of other Social Infrastructures. Team Management and Team Player strategies. Baseline Assessments with Communities. Baseline Assessments of Drainage Systems. Qualification Required: Preferred B.E., B.Tech., Civil Engineers. Prior experience (2-3 years) in the same field would be an advantage. Language: English, Tamil Hindi is added advantage Role: Civil Engineer Industry Type: NGO / Social Services / Industry Associations Department: Construction & Site Engineering Employment Type: Full Time, Permanent Role Category: Construction Engineering Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills site executionbar bending scheduleengineeringwaterautocadculvertsbuilding constructionconstruction managementconstruction engineeringtamilirrigationrccsite supervisioncivil engineeringdrawingsite engineeringconstructiondrainage

Job description As an EHS Officer/Engineer the person shall assist the workers / staff regarding safety operations and further in the implementation of Environment, Health and Safety measures within the Project He is also responsible for complying with legal and other requirements to ensure an incident free work at Project Key Responsibilities: Facilitate establishing EHS requirements at workplace within the site Inspect the quality of PPEs and safety gadgets. Prepare site emergency response plan and conduct periodic mock drill at site. Identify the training needs, schedule the training and impart training to staff, visitors, sub-contractors and workmen. Daily EHS inspection / Peptalk to be done. Conduct inspection on a weekly or daily basis. Evaluate the compliance of legal requirements as per the country specific requirements Preparation of EHS risk assessment and facilitate safe operating procedures. Update the factory specific SOPs to meet the factory EHS requirements. Conduct periodical inspection, identify the safety issues, analyze the incident trends and initiate necessary corrective and preventive action at the factory. Review and appraise the EHS performance and facilitate improvement. Work in coordination with the workers. Facilitate the implementation of Project work permit system. Preparation of factory EHS statistics and reporting it to Project Manager on a weekly or monthly basis. Timely reporting of EHS deviations to Project Manager for continual improvement. Organize campaigns, competitions and other special emphasis programs to promote EHS culture. Inspection of fire-fighting equipment and conduct fire drill at Project Reporting of incident should be as per the communication protocol set by HQ. Maintaining track of safety audits and inspections. Being accountable for fixing safety hazards. Identify training needs and conduct training for workmen / staff. Timely reporting of EHS deviation to Project Manager. Technical Expertise: Profound knowledge in basic electronics, electrical, civil and mechanical concepts. Knowledge on ISO 14001:2015 and ISO 45001:2018 standards. Auditing skills. Trained in Hazard Identification Risk Assessment (HIRA) and Aspect Impact Assessment. Technical knowledge of lifting tools and tackles, Plant and Machinery. Ability to provide effective training. Ability to execute safety measures in case of any discrepancies. Key performance indicators Zero fatality. Achieving Awards. Software Skills Required: MS OFFICE Role: Environment Health and Safety - Other Industry Type: Engineering & Construction Department: Environment Health & Safety Employment Type: Full Time, Permanent Role Category: Environment Health and Safety - Other Education UG: Diploma in Electrical, B.Tech/B.E. in Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Safety EHSSolarInspectionRenewable EnergyNebosh

Job description AI Fullstack Engineer Experience: 4 - 9 Years Exp Salary : Competitive Preferred Notice Period: Within 30 Days Opportunity Type: Remote Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Python, Angular, AWS HurixDigital (One of Uplers' Clients) is Looking for: AI Fullstack Engineer who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Job Description Key Responsibilities Develop and deploy end-to-end AI-powered applications leveraging full-stack development best practices. Architect and integrate AI/ML models and pipelines using tools like LangChain, Hugging Face, OpenAI, and Anthropic Claude APIs. Design and implement microservices, RESTful APIs, and backend systems with scalability and maintainability in mind. Leverage cloud platforms (AWS, Azure, GCP) for hosting, automation, and scaling services. Integrate CI/CD pipelines to ensure smooth and frequent deployment cycles. Collaborate with cross-functional teams to translate business requirements into technical solutions. Apply techniques such as content chunking, vector search, embedding models, and retrievers to build advanced AI retrieval systems. Ensure robust architecture that can withstand variable load conditions, focusing on fault tolerance and high availability. Maintain documentation and adhere to best practices in software development and AI model integration. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 5+ years of hands-on experience in AI engineering and full-stack development. Strong proficiency with AI/ML tools including LangChain, Hugging Face, OpenAI, and Claude APIs. Deep understanding of vector databases, retrievers, and modern NLP workflows. Proficient in one or more full-stack frameworks (e.g., Node.js, Django, React, Angular). Experience with cloud platforms (AWS, Azure, GCP) and infrastructure automation tools (e.g., Terraform, CloudFormation). Solid experience with CI/CD pipelines, GitOps, and container orchestration (e.g., Docker, Kubernetes). Proven ability to architect resilient systems and optimize performance under fluctuating workloads. Preferred Skills Knowledge of prompt engineering and LLM fine-tuning techniques. Familiarity with DevSecOps practices and AI compliance requirements. Exposure to multimodal models and real-time inference systems. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Role: Full Stack Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills AWS AngularPython

Job description Role & responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions• Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field Role: Desktop Engineer Industry Type: NGO / Social Services / Industry Associations Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Sc in Computers, Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Desktop SupportTechnical SupportWindows Support Linux

Job description Role: Senior Salesforce Developer Relevant (Salesforce) Experience: 4+ Years Location: Noida (Work from Office) Shift Timing: AUS Shift (8:00 am 5:00 pm) IST We are looking for a dynamic and results-driven Senior Salesforce Developer to drive the design, development, and implementation of Salesforce solutions. The ideal candidate will have deep expertise in Salesforce configuration, Apex development, Lightning Web Components (LWC), and system integrations. This is a hands-on leadership role, requiring the ability to manage a team, engage stakeholders, and ensure high-quality technical delivery in an Agile environment. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Salesforce Lead should have strong expertise in Salesforce configurationLightningLwc and integrations. Experience with Agile methodologiesand Salesforce certificationsTriggersDevOps toolsApex