Job description Experience with strong Linux domain knowledge and troubleshooting skills, scripting, debug and build tools. Experience in RedHat Linux OS & LVM, RAID. Knowledge/Hands on in RedHat cluster Experience in performance tuning of OS, Application and Databases. Relevant experience on a high volume enterprise help desk or similar support role. Excellent hands on experience on different Linux distributions Hands on experience in Hardware (IBM/HP/HP Blade) servers Understanding of High Availability and Redundancies for different components. Understanding the DR/BCP for different environments. Exposure to DR Drills. Exposure to handling different MTA/PMTA/Anti-Spam Gateways. Exposure on fixing the identified vulnerabilities identified in VAPT. Primary Skill Linux Administrator Secondary Skill Scripting Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills lvmredhat linuxdistributionlinux administrationlinux linux system administrationsuseperformance tuningunix administrationnetworkingrhcehigh availabilitytroubleshootingdebuggingawsredhat clusterred hat certified engineercentos

Job description Detailed : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills box3parnetappontaphp3par vnxemc vnxbrocadezoninglinuxvmaxemc storagenetapp storage administrationcifssannashitachi storagevmwaresnapmirroribm storagestorage area networkiscsinetapp storagenfsemcfc

Job description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Network Data Administration switchingload balancingnetwork securitynetworkingnetwork administrationCCNAroot cause analysis

Job description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Network Data Administration switchingload balancingnetwork securitynetworkingnetwork administrationCCNAroot cause analysis

Job description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Network Data Administration switchingload balancingnetwork securitynetworkingnetwork administrationCCNAroot cause analysis

Job description As a Technical Care Specialist, you will be responsible for providing advanced technical support for broadband and IP network solutions, ensuring high customer satisfaction through effective issue resolution and proactive service. You will analyze, diagnose, and troubleshoot complex network problems, collaborate with R&D and cross-functional teams, and contribute to service improvement through root cause analysis, documentation, and knowledge sharing. You have: 3-5 years of experience in network operations, customer support, or telecommunications, with a relevant degree in Electronics, Computer Engineering, or IT. Strong understanding of GPON, XGS-PON, SDAN, FWA, and related broadband access technologies. Familiarity with IP networking protocols (IPv4/IPv6), and protocols like SIP, IGMP, SNMP, SNTP, DHCP, PPPoE, ERPS. Hands-on experience with troubleshooting, diagnostics, and RCA reporting in live customer environments. Proficient in working on UNIX/Linux systems and using support tools for network/system analysis. Strong analytical thinking, communication skills, and a customer-first mindset; comfortable working under pressure and in 24x7 support environments. It would be nice if you also have: Basic programming or scripting knowledge in Python, Java, JavaScript, and familiarity with SQL/MariaDB and web technologies. Experience with Nokia products like Lightspan, Altiplano (SDAN), ISAM 7302/7330/7360, 5520 AMS, and network management systems like 5529 APC, IDM, OAD, SDC, NA 5530. Work independently using best practices and industry knowledge to address business and technical challenges. Lead or contribute to small-scale technical projects with minimal risk and resource demand. Assist experts in advanced troubleshooting, including system-level tracing, debugging, and protocol analysis. Identify, reproduce, and document defects; collaborate closely with R&D teams to ensure timely resolution. Engage with customers on complex issues, providing workarounds and technical guidance as needed. Ensure compliance with SLA timelines for escalated cases and emergency processes when applicable. Contribute to root cause analysis (RCA) efforts and participate in the creation of technical reports. Create and review technical documents, guidelines, and knowledge base articles to support continuous learning and issue resolution. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills linux systemcustomer supportbroadbandgponunix amssnmptelecommunicationsqljavaipv4linuxpppoedebuggingsipdhcperpspythonisamroot cause analysissrtpipvjavascriptnetwork managementmariadbigmpnetwork operations

Job description Roles and Responsibilities: Over 5+ years of experience in the administration and maintenance of MSSQL, PostgresDB, and MySQL database engines. - Strong understanding of DBA administrative tasks and database engine architecture. - Ability to establish robust security measures for databases. - Experience with cloud-based database hosting, preferably on Google-Cloud. - Familiarity with in-memory databases such as Redis and Memcached. - Knowledge of implementing effective monitoring solutions for databases. - Experience in configuring alerts for critical database parameters. - Ability to analyze performance and provide optimization suggestions. - Strong knowledge of post-deployment configurations and best practices. - Experience with automated database installations using configuration management tools like Ansible. - Proficiency in configuring CI/CD pipelines to streamline DBA workflos, will be an advantage. - Knowledge of writing PowerShell scripts for MSSQL administrative tasks. - Experience in database migrations across heterogeneous database engine environments. - Basic knowledge of Linux navigation for MySQL and Postgres deployments. - Experience in disaster recovery solutions and deployments. - Familiarity with load balancing solutions, including replication configurations. - Experience with database backup solutions. - Continuous exploration of new features in the latest or standard database versions. - Maintenance of documentation, including inventory and installation procedures. - Willingness to work in shifts, including participating in the night shift as part of the rotation. - Strong communication skills for client interactions. Role: Cloud System Administration Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Information Technology, Computers, Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Postgresql Database AdministrationMs Sql Server AdministrationMySQL Database Administration SQL Server Administration

Job description The role of the Sr. DevOps Engineer is tomanage a dynamic DevOps environment backed by Azure Cloud infrastructure andservices, supporting a robust CI/CD ecosystem powered by Azure DevOps (ADO).You will be part of a large technical team responsible for maintaining andimproving CI/CD pipelines, release orchestration, and infrastructure automationacross multiple projects. Whatyou will do: Support CI/CD pipelines and manage release deployments, including production rollouts across multiple projects. read more Key Skills artifactorycontinuous integrationcdapp supportsonarqubescanningacunetixmicrosoft azureci/cdsvnengineeringbitbucketazure devopsdockerautomationgitpostmandevopsxmlrelease engineeringci cd pipelinecommunication skillspodmanjira

Job description Required Skills Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Identifying the backup residing(tape/media/disk) locations Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Technology | Respective Product Certification Delivery Skills : (1) Proactive monitoring and investigation of logs: Initiate Backup administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket (2) Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. read more Key Skills TicketingAdministratorNetworkingInvestigationManager TechnologyTroubleshootingMonitoringProcess complianceInventory

Job description Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist System Administrator-Observability What you will do Let s do this. Let s change the world. In this vital role you will be responsible for managing the organizations global observability service. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation. Lead a high-performing team managing monitoring and observability services. Develop and maintain the Dynatrace observability environment Contribute to infrastructure design and architecture planning Implement automation using PowerShell, Python, or Ansible Monitor systems and proactively address performance bottlenecks Collaborate with multi-functional teams on infrastructure needs Document system configurations and operational procedures. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Basic Qualifications: Master s degree and 4 to 6 years of IT related field experience OR Bachelor s degree and 6 to 8 years of IT related field experience OR Diploma and 10 to 12 years of IT related field experience Preferred Qualifications: Must-Have Skills: Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations Experience with TypeScript, React, Ansible and Python scripting Good understanding of networking, storage integration, and similar infrastructure services. Change management expertise Hands-on expertise in scripting and automation tools Knowledge of containers and K8 environment Good-to-Have Skills: Experience with cloud services (AWS, Azure, GCP) Experience with ITIL processes and frameworks Experience with CI/CD and DevOps practices Understanding of configuration management and automation tools (Ansible and Terraform) Professional Certifications: Associate or Specialist Certification from Dynatrace ITIL Foundation (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with loc