Job description Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents, and service requests received email, ticketing system, or in person. Ticket Management Logging, categorizing, and escalating unresolved issues to higher support levels (L2/L3) teams in a timely and efficient manner, providing all relevant information gathered. Production Environment: Troubleshoot and resolve complex issues related to production applications, end-user services, collaborating with application development and infrastructure teams as needed. User Account Management: Perform basic user account management tasks such as password resets, unlocking accounts following established procedures. Hardware and Software Inventory: Assist with maintaining an accurate inventory of IT hardware and software, Office license type. Basic IT Maintenance: Perform basic IT maintenance tasks as directed, such as running updates or cleaning equipment. Basic Troubleshooting: Provide first-level technical support and troubleshoot common issues related to: Desktop and laptop hardware (e.g., booting issues, peripherals, basic maintenance) a) Hardware troubleshooting b) Call logging to OEM c) System health checkup Network connectivity (basic Wi-Fi and wired connection problems). Software applications (basic usage questions, common error messages). Office 365 a) Install and troubleshoot Office 365 issues b) Account setup, password reset, and general trouble shooting Printer management: a) Troubleshoot and manage service calls for printers & copiers locally and remotely Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Understanding of Plant based applications ( SAP, QR, Barcode, Scada etc..) Ensure all the Plant applications are running as per committed SLA’s without any outages. Diagnosing faults and investigating equipment / application breakdowns Advising on equipment upgrades or replacements based on its current condition and operational requirements Planning and scheduling planned and unplanned maintenance work Monitoring IT inventory equipment and placing orders when necessary Documenting all maintenance and repair work for record-keeping and future reference Experience with ticketing systems. Adherence to Policies: Follow all IT policies, procedures, and security protocols. Communication: Communicate effectively with end-users regarding the status of their requests and resolutions. Soft Skills: Excellent communication skills (verbal and written). Strong customer service orientation with a focus on empathy and patience. Good problem-solving and analytical skills. Ability to follow instructions and procedures. Ability to work independently and as part of a team. Attention to detail and accuracy. Adaptability and willingness to learn new technologies. Role: IT Support - Other Industry Type: Oil & Gas Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Support Education UG: B.Tech/B.E. in Computers, B.Sc in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills IT HelpdeskIt Technical SupportTroubleshootingSystem SupportTicket Management Plant AutomationIT SupportIT Service DeskHelp Desk OperationsTicketing ToolsTechnical HelpdeskService DeskTechnical Support
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Job description Job Summary NetApp® BlueXP™ is a robust platform delivering unified experience for storage and data services across on-premises and cloud environments. It enables operational simplicity through the power of AIOps, with the flexible consumption parameters and integrated protection required for today’s cloud-led world. As a Software Engineer in this group, you will be part of a team actively participating in product development and strategy execution. In addition, you will participate in activities that include testing and debugging of operating systems that run NetApp storage applications. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, supportability, technology advances, product quality, product cost and time-to-market. Software engineers focus on enhancements to existing products as well as new product development read more Key Skills analyticalweb accessibilityunit testingoperating systemscloud technologiesjavascriptcloudreact.jsframeworkcomputer sciencecomputer architecturedesign patternsdebuggingtroubleshootingdata structuressoftware engineeringtypescriptprogrammingarchitecture
Posted 5 hours ago
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Job description We are looking candidate for Technical Associate-Instrument based at Dahej (Gujrat). Position description: To ensure & optimize smooth operation of all instruments. Role & responsibilities Strategic: Carrying out in house & external calibration of instruments as per schedule for proper functioning. Operational: Carry out & maintain safety interlocks & controlling instruments in working Complete shutdown instrument maintenance within time limit. Carry out instrument preventive maintenance as per schedule. Check all received spares as per specification. Check log book & decide jobs on priority basis. Carry out shutdown, break down, & preventive maintenance as per schedule to reduce plant break down. Responsible for smooth operation of instruments. Taking plant round & check instrument & write observation in daily report book. Inspection & checking of gas detector system as per schedule. Responsible to indent & inspect material as per specification. Responsible to maintain daily log book. Responsible for monitoring of flammability & oxygen percentage in the work environment as per schedule. Authorized to check safety of the instrument, if not stop the job Authorized to change faulty instruments in consultation with Dy. Manager- Instrument. Implementation of operational controls as per requirement of the operation / activity Guide the operators in implementation of QESH & RC systems. Ensure to follow safety norms to achieve zero accidents Report any near miss /incident or any non-compliance To participate in Root Cause Analysis of Various safety and process safety incidents, Monitor and ensure implementation of CAPA ( Corrective Actions & Preventive Actions) To Support Various Process safety and Responsible Care Initiatives Report non-conformities and implementation of corrective actions Responsible to complete any other assignment given by the senior Required Knowledge (of any equipment / Tools and techniques / Software) Field instruments, DCS, PLC, & SCADA single loop, duel loop control system Education & Experience Education Essential: Diploma in Instrumentation / Electronics & Communication Experience Essential:3-5 yrs Competencies / Skills Job Knowledge Innovation Observation. Communication skills Listening Motivation Team work. Promptness. Knowledge of erection & commissioning. if you are interested & your profile is suitable please share your updated resume on siddhi.pathak@laxmi.com/9125652023 Role: Instrumentation Engineer Industry Type: Petrochemical / Plastics / Rubber Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Diploma in Electronics/Telecommunication PG: PG Diploma in Electronics Key Skills Skills highlighted with ‘‘ are preferred keyskills DCSInstrumentation YokogawaField InstrumentsPLCField InstrumentationSCADA
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Job description Job Description The Director of Engineering will be primarily responsible for one or more product areas and leads a team of Tech leaders and problem solving engineers. The Director should be hands-on in building scalable products used by millions of users and bring extraordinary leadership in Engineering and Operational excellence. The Director should be obsessed about customer focus and curious about new possibilities and passionately explore them. The Director must be able to cope and thrive in an environment of intense pressure and pace of change. Agility is extremely important at Phenom and ability to multi-task is critical. Description: Director for Engineering is ultimately responsible for the quality, on time and budget delivery of product release objectives established in conjunction with product management. Diving deep into projects, issues when needed to get into details and demonstrate that no task is beneath them. Facilitate communication upward and across project teams including project status, justifications for variances and technical information (design and implementation objectives). Speed matters at Phenom and calculated risk taking is valued. Manage the trade-offs between time, budget and quality and communicate when that is happening and why. Hiring the best talent by self-initiative, innovative methods and not just relying on Phenom recruitment team. Embed sound industry-standard software engineering best practices within the broader engineering team that will be grappling with multiple priorities and pressures in every release. Should have prior expertise in owning and delivering non-functional roadmap for complex products in terms of performance engineering, scalability, security and supportability. Set high standards, lead the team in a dynamic environment and deliver project timelines while adapting to change. Earn the trust of not only the team but cross functional teams across the board. Ensure all processes and procedures, both internal to the team and interaction with other teams, are followed and work to improve whenever appropriate and necessary. Coordinate to provide technical guidance/assistance to the team when necessary. Appropriately escalate any issues/concerns that require immediate attention from other affected parties. Identify, define, and coordinate the training needs of the team Plan and execute a structured approach to enhancing the skill level and productivity levels of the team. Work Experience Qualifications: Software Engineering expert with 10+ years of experience including 5+ years managing teams developing large transactional applications. Expertise in developing J2EE platforms using SOA and micro-services. Working experience on SaaS products & platforms will be added advantage Strong Foundation of relational and nosql databases Strong knowledge of frameworks like Play, Spring, etc Strong technical skills covering web based development tools (Java/J2EE), scalable application development techniques to build large transactional systems, and consumer facing application development Has to be able to understand complex technical systems and have "good taste" in architecture. A sense for technical detail- know when to delegate and when to back off, but be able to make sure small things are just right Proven Experience on enterprise systems, modern UI/html development, big data, etc. is good. Good team building and management skills Proven experience delivering release objectives in a variety of methodologies including agile methodologies such as Scrum Recognized self-starter who enjoys a fast-paced environment and seeks the challenge of winning in a rapidly changing marketplace Strong written and oral communication and persuasion skills Strong business, project management and operational skills Outstanding quantitative/analytical skills and attention to detail Ability to communicate to all levels of the organization from senior management to engineers both internally and externally Education Education: BE / MS in Computer Science or equivalent Work Experience Ex
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Job description About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision Role: IT Network - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education PG: MCA in Any Specialization Key Skills switchingnetwork engineeringnocenterprisepresentation skillsverbal communicationinterpersonal skillsjuniperccnproot cause analysisf5viptelaenvironmentrouterfirewallfortinetwritingcloud infrastructureciscoccnaaruba wirelesscommunication skillsitil
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Job description About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. What We're Looking for (Minimum Qualifications) What Will Make You Stand Out (Preferred Qualifications) read more Key Skills algorithmskubernetesorchestrationanomaly detectionnetworkingtoolssqlcloudtensorflowdata scienceendsoftware engineeringmlarchitecturepythonsoftware testingairflowtime seriesmachine learningrml algorithmsproduction processesmetricsagilestatistics
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Job description About E-Ring, Inc. E-Ring, Inc. develops enterprise-grade, web-based software solutions for local governments, specializing in property tax administration, land management, and permitting workflows. Our flagship products include CAMA Edition, a mass appraisal system integrating GIS and document management, and Billings & Collections. Built on a cloud-first, API-driven architecture, our platforms ensure scalability, security, and seamless integration with municipal IT ecosystems. Job Title: Software Engineer II ( React & Node.js Developer) Location: Hyderabad, India Experience: 3/5+ years (IIT Graduate with 3+ Years Experience Or non-IIT Graduate with 5+ Years ) Education: B.Tech/M.Tech. Job Description We are looking for a skilled React & Node.js Developer with 3/5+ years of experience to join our Hyderabad team and contribute to our cutting-edge government solutions. The ideal candidate will be with strong problem-solving abilities and expertise in React, Node.js, AI modules, and cloud integrations. Key Responsibilities Design, Develop, Implement, and Test scalable software solutions using React.js and Node.js. Design, Develop, Implement, and Test backend services using Express.js and database integrations (SQL, NoSQL). Design, Develop, Implement, and Test AI-driven modules and integrate machine learning models into applications. Design, Develop, Implement, and Test cloud-based integrations using AWS, Azure, or Google Cloud. Design, Develop, Implement, and Test microservices, RESTful APIs, and serverless architectures. Design, Develop, Implement, and Test security best practices and performance optimizations for scalable web applications. Be a team player and collaborate with cross-functional teams to build innovative solutions for local governments. Required Skills & Qualifications B.Tech/M.Tech 3/5+ years of experience in React.js and Node.js development. IIT Graduate with 3+ Years Experience Or non-IIT Graduate with 5+ Years Expertise in Express.js, MongoDB, PostgreSQL, or MySQL. Experience with cloud services (AWS, Azure, or Google Cloud) and cloud-native development. Hands-on experience with AI module development and machine learning integration. Strong understanding of microservices, RESTful APIs, and serverless computing. Strong analytical and problem-solving skills. Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Computers, Electrical PG: M.Tech in Electronics/Telecommunication, Computers, Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Azure CloudNode.JsSQL ServerReact.Js
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Job description Job Title: GenAI Engineer Category: Software Development Required Experience: 3-4 years Location: Pune Job Description: As the Data Scientist, you will play a pivotal role in driving data-driven decision-making and advancing our organization's AI and analytical capabilities. You will lead a team of data scientists, collaborate with cross-functional teams, and contribute to the development and implementation of AI and advanced analytics solutions. This position requires a strong combination of technical expertise, leadership skills, and business acumen. Responsibilities: Team Leadership: Lead, mentor, and inspire a team of junior data scientists, fostering a collaborative and innovative work environment. Provide technical guidance, set priorities, and ensure the team's alignment with organizational goals. Conduct regular performance assessments and contribute to professional development plans. Strategy and Planning: Collaborate with stakeholders to understand business objectives and identify opportunities for leveraging data to achieve strategic goals. Develop and execute a data science roadmap, ensuring alignment with overall business and technology strategies. Stay abreast of industry trends, emerging technologies, and best practices in data science. Advanced Analytics: Design, develop, and implement advanced machine learning models and algorithms to extract insights and solve complex business problems. Drive the exploration and application of new data sources, tools, and techniques to enhance analytical capabilities. Collaborate with data engineers to ensure the scalability and efficiency of deployed models. Cross-functional Collaboration: Collaborate with cross-functional teams, including business analysts, software engineers, and domain experts, to integrate data science solutions into business processes. Communicate complex analytical findings to non-technical stakeholders in a clear and actionable manner. Data Governance and Quality: Establish and enforce data governance standards to ensure the accuracy, reliability, and security of data used for analysis. Work with data engineering teams to enhance data quality and integrity throughout the data lifecycle. Project Management: Oversee the end-to-end execution of data science projects, ensuring timelines, budgets, and deliverables are met. Provide regular project updates to stakeholders and manage expectations effectively. Technical Expertise: Provide technical guidance and execution for the latest GenAI technologies, including but not limited to LLM/SLM/VLM and Multi-modal AI Algorithms. Leverage Transformers for complex natural language processing-based tasks. Hands-on experience in RAG (Retrieval-Augmented Generation) pipelines using Pinecone or similar vector databases to enhance LLM performance. Experience building RESTful APIs and ML endpoints using FastAPI, integrating seamlessly with production systems. Apply LangChain and agentic frameworks to integrate LLMs with tools, memory, and reasoning chains. Proficiency in designing LLM-driven workflows, including prompt engineering, chain-of-thought reasoning, and OpenAI API call optimization to reduce latency and cost. Develop scalable event-driven architectures using AWS EventBridge, RDS, and other AWS services (e.g., S3, Glue, SageMaker). Develop and optimize embedding generation, storage, and retrieval processes using tools like OpenAI Embeddings, LangChain, and Pinecone. Lead the development of deep learning technologies like computer vision for image processing, OCR/IDP, object detection and tracking, segmentation, Image generation, Convolutional Neural Networks, Capsule Networks, etc. Development of core Machine Learning algorithms like time series analysis with Neural ODEs; Variational Autoencoders for Image Generation and anomaly detection; Provide oversight for core deep learning algorithms like Neural Architecture Search for optimization and Graph Neural Networks for molecular structures. Qualifications: Minimum 1+ years of experience leading a team of junior data scientists, with a
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Job description Greetings from Clover Infotech!!! Please review the job details and share the required details if you are interested in proceeding further. If you are not interested, request you to help me reach the right candidate Job Title: - PEGA Engineer Location: Dubai Job Type: Permanent Number of Open Positions: - 2 Job Description: - Experience 8-12 years of experience in Pega and Pega Certified Product Engineer Pega Lead Product Engineer playing upto Architect/ CSSA Certification is highly desirable Understanding of large and complex code bases, including design techniques Experience in defining Business Processes using Pega platform for financial sector System design and implementation, Experience in Integration Services of PRPC Rule-Connects/Services, developing activities, PRPC User Interface development and implementation of Declarative Processing features Technical Skills Experience in Pega KYC/CLM 8.X Experience is mandatory The candidates will act as a CLM/KYC SME for the bank from Pega Platform perspective Good understanding and experience in Client Server applications, Digital applications and Business Functions Should have knowledge on API and JSON to support integration Software development experience with Java/JavaScript and good understanding of micro services and Big Data architecture is a plus Functional Skills Experience in Banking, Financial and Fintech experience in an enterprise environment preferred Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Agile methodology Ensure quality of technical and application architecture and design of systems across the organization Effectively research and benchmark technology against other best in class technologies Soft Skills Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness by sharing deep knowledge and experience. Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management Education Degree, Postgraduate in Computer Science or related field (or equivalent industry experience) Please share the following details to proceed further. Currently Salary: - Expected Salary: - Notice Period: - Reason for looking for change: - Updated Resume: -Please attach. Job Application Disclaimer We appreciate your interest in this opportunity. Due to the large number of applications, only shortlisted candidates will be contacted for an interview. However, we will keep your resume on file for future opportunities that match your profile. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills KYCPega DevelopmentCLMAPILCA CSSAPega
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Job description You will be responsible for Winning Sales opportunities by working closely with the partner sales team - identify prospects, progress sales opportunities and help win them demonstrating the Check Point value-proposition Partner enablement Sales & presales Drive and Maintain Partner presales certifications to help them maintain their partnership levels and ensure active technical engagement in joint opportunities. Present the Check Point story at key forums, including partner led customer events & workshops Handholding and jointly conducting POCs and assessments along with partner technical / presales community for prospect customers Lead with value-driven conversations with potential and existing customers with ability identify business problems and provide winning solutions Become a trusted Cybersecurity advisor for your partner technical community, handling technical questions, presenting Check Point value with the solutions offered Demonstrate strong knowledge on Cybersecurity industry developments including tackling competitive threats in sales opportunities Help partners respond to RFIs & RFP’s, share best practices, manage Proof-of-Concepts that translate to best CX through the sales cycle Engage and enable key partners and customers on the latest security technologies Demonstrate sales acumen through clever positioning of Check Point’s products for optimum cross-sell and Upsell along with partners in their base accounts Deliver high impact customer engagements, solution design, winning proposals and uphold the leadership position of Check Point Participate and showcase Check Point’s solutions during cyber security events Qualifications What you bring to the table 6+ years of proven experience in technology organizations with over 4-6 years of direct system engineering and pre-sales experience Strong customer centricity with focus on delivering the best experience for customers Ability to roll-up the sleeve when required to address gating challenges Possess strong analytical and problem solving skills Excellent understanding of networking technologies combined with strong understanding of design and applications Ability to create an end-to-end security solution for a customer’s environment Excellent communication and presentation skills Relevant certifications highly preferred, e.g. CCNP / CISSP/ CCSA / CCSE An engineering degree in Computer, Electronics or similar disciplinesRole & responsibilities Preferred candidate profile Role: Pre Sales Engineer Industry Type: Emerging Technologies (Cybersecurity) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: B.Sc in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Cyber Security CcsaSales EngineeringNetwork SecurityPresalesCisspCcna SecurityCcseEnterprise SalesFirewall
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