Job description Role: Claims Leader (BI/PD) Location: Chandigarh, Ambala India Reporting To: Claims Operations USA / Operations Unit India Role Overview Lead the establishment and operations of a strategic Claims Support Center in North India, driving 24/7 excellence in claims processing support for global BI (Bodily Injury) and PD (Property Damage) adjusters. This is a senior leadership role requiring a seasoned professional to build, mentor, and scale a high-performance team from the ground up while ensuring operational excellence, regulatory compliance, and superior stakeholder support. Key Responsibilities Strategic Leadership Establish and operationalize the Claims Support Center within 90 days Develop comprehensive operational procedures, quality standards, and performance metrics Design and implement 24/7 shift operations, including night shifts (6 PM 3 AM IST) Create scalable processes to support global adjuster teams across multiple time zones Claims Process & Workflow Management Design, document, and continuously improve end-to-end claims workflows (FNOL to closure) to enhance speed, quality, and cost efficiency Define and enforce standard operating procedures (SOPs) Monitor claims inventory and workload distribution; recommend actions to balance capacity and meet SLAs Identify bottlenecks or failure points in claims handling and implement practical process improvements Core Analytical & Problem-Solving Skills Analyze claim patterns, exceptions, and outliers to detect potential fraud, leakage, or process gaps Integrate data from claims platforms, CRM systems, document management tools, and billing systems for a holistic claim view Make timely decisions in ambiguous situations aligned with underwriting guidelines and risk appetite Quality, Compliance & Risk Management Ensure regulatory and internal compliance (documentation standards, privacy, fair claims handling, local regulations) Identify claim leakage (overpayments, missed recoveries, unnecessary expenses) and implement preventive controls Develop and review checklists and documentation standards for reserves, settlements, and investigations Adjuster Support & Coaching Serve as subject matter expert and first escalation point for complex coverage or process-related questions Coach and mentor team members on best practices, investigation standards, documentation quality, and negotiation strategies Conduct training sessions on new products, tools, regulatory updates, and process enhancements Communicate complex claims concepts clearly to both new joiners and experienced adjusters Operational Excellence & Team Management Build and manage end-to-end claims support activities including documentation, investigation support, and stakeholder communication Ensure adherence to regulatory requirements and company policies Provide real-time operational support to field adjusters Drive continuous improvement, automation initiatives, and workflow optimization Stakeholder Management Partner closely with BI/PD adjusters to understand evolving support requirements Coordinate with IT for system integration and optimization Collaborate cross-functionally with Underwriting, Legal, SIU/Fraud, Finance, and Operations Represent Claims in projects and workshops, ensuring adjuster and customer impacts are clearly articulated Influence adoption of new tools, processes, and behavioral changes without direct authority Report operational metrics, insights, and strategic initiatives to senior management Required Qualifications Experience & Education 10+ years of claims management experience with demonstrated leadership capability Bachelors or Master’s degree in Business, Finance, Insurance, or related field Hands-on experience in BI (Bodily Injury) and PD (Property Damage) claims is essential Technical Expertise Proficiency in claims management systems Advanced knowledge of insurance regulations and compliance frameworks Strong understanding of investigation procedures and documentation standards Experience in process automation and workflow optimization Leadership Competencies Proven track record of building and scaling high-performance teams from scratch Strong change management and organizational development skills Experience managing 24/7 operations and shift scheduling Core Skills Excellent communication, project management, and interpersonal skills Analytical mindset with strong problem-solving abilities Cultural sensitivity and experience managing diverse, multi-generational teams Preferred Qualifications Professional certifications (CPCU, AIC, ARM, or equivalent) Experience managing offshore/nearshore operations Knowledge of Lean Six Sigma or other process improvement methodologies Familiarity with emerging claims technologies (AI, automation, analytics tools) Role: Claims Manager Industry Type: IT Services & Consulting Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: General Insurance Education UG: B.Tech / B.E. in Any Specialization PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills FNOL to closure Claims ManagementPDBIAICARMClaims Processing
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Job description About Position: The developer will work across a broad set of Salesforce capabilitiesincluding Sales Cloud, automation, integrations, and analyticsto support ongoing business demand. This role is critical in enabling internal team capacity to focus on strategic initiatives by ensuring day-to-day development and enhancement work continues to move forward efficiently. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesCPQApttus CLMOtherTesting
Posted 5 hours ago
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Job description Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Life Insurance - Other Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate Key Skills Due diligenceProcess orientationdata securityAnalyticalWellnessCredit cardsCustomer complaintsMedical insuranceStakeholder managementAuditing
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Job description We are looking for a highly skilled and experienced Manager - Tax to join our team in DHL Global Forwarding India. The ideal candidate will have a strong background in tax management and excellent analytical skills. Roles and Responsibility Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. read more Key Skills tdslawtax returnsgstauditingaccountingdirect taxtax audittax managementindirect taxationtransfer pricingoperationscomplianceregulationsincome taxtaxationcorporate taxationtax compliancefinancecommunication skillstax planning
Posted 1 day ago
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Job description Role & responsibilities : . Fraud Investigation & Resolution Conduct in-depth, unbiased investigations into cyber frauds, unauthorized transactions, merchant anomalies, and customer disputes. Trace fund flows and freeze suspicious accounts in real-time to maximize monetary recovery and limit liabilities. Execute Root Cause Analysis (RCA) to identify system vulnerabilities and recommend enhancements to fraud rules/controls 2. Regulatory Compliance & Audit Ensure strict adherence to RBI guidelines, NPCI mandates, and FIU (Financial Intelligence Unit) requirements. Manage Law Enforcement Agency (LEA) notices, ensuring timely responses to FIRs and police complaints/court orders Maintain thorough case files, audit trails, and reporting dashboards for internal/external audits. 3. Transaction Monitoring & Control Develop and optimize preventive and detective controls for UPI, AEPS, IMPS, and wallet transactions. Monitor high-risk customer segments and merchant portfolios for red flags (e.g., mule accounts, suspicious velocity patterns). 4. Stakeholder Management Act as a liaison with internal teams (Legal, IT, Customer Support) and external partners (law enforcement, other banks, and fintech vendors). Publish daily/weekly MIS and fraud trend reports for senior management. Preferred candidate profile : Education: Bachelors degree in Business, Finance, Economics, or a related field. (Certifications like CFE, CAMS are highly preferred). Experience: 3 to 5 years in the banking or fintech sector, specifically in payment investigations, Assets, AML (Anti-Money Laundering), or transaction risk monitoring. Technical Skills: Proficiency in advanced data analytics, SQL, MS Excel, and AI-based fraud prevention/screening systems. Knowledge: Deep understanding of the Indian digital payments ecosystem (UPI, Wallets, AePS, PoS) and relevant regulatory frameworks. Travel: required to travel on need basis. Role: Risk Management & Compliance - Other Industry Type: Financial Services Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Fraud InvestigationRisk Management
Posted 1 day ago
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Typically responds within 2 days
Job description The Role Our Field Services Application Engineering team is where the AiDASH platform meets the real-world needs of enterprise customers. We take the core product and tailor it to each customer s workflows, systems, and data building extensions on top of core product APIs, integrations with customer and partner systems, and bespoke capabilities that large utilities (especially Investor-Owned Utilities) depend on. It is hands-on, customer-facing engineering with direct, measurable impact. As a software engineer III, you will bring deep full-stack expertise and a strong sense of ownership to high-impact, customer-facing work. With a roster of integrations on the near-term horizon, you will lead the design and delivery of complex solutions that bridge the gap between our core product and the specific demands of the market, mentor other engineers, and act as a technical authority within the team. You will work closely with customers and partners to translate ambiguous requirements into production-grade software. How You ll Make an Impact Lead complex customer solutions: Architect and deliver sophisticated integrations, migrations, and platform extensions built on core product APIs that address unique enterprise workflows, owning the work from technical scoping through production deployment. Bridge product and market: Close the gap between the core platform and the bespoke requirements of large customers, especially Investor-Owned Utilities, balancing reusable, product-aligned design against customer-specific needs. Partner with customers directly: Engage customers and external partners on upcoming integrations scoping requirements, presenting trade-offs, and building trust as the technical face of AiDASH. Drive full-stack excellence: Work authoritatively across the stack backend (Python, Java) and frontend (React with TypeScript) making sound architectural decisions that balance speed, scalability, and maintainability. Build AI-native: Use AI tooling from AI-assisted coding such as Cursor and Claude to agentic workflows and services like AWS Bedrock to ship faster and raise quality, and help establish how the team works with these tools. Own technical architecture: Lead schema design, data modelling, and query optimisation across SQL and NoSQL databases for complex, high-volume customer environments. Set the engineering bar: Champion best practices in code quality, testing, documentation, and system design; conduct thorough code reviews and mentor junior engineers. Communicate with clarity: Present technical decisions and trade-offs clearly to both engineering and non-technical stakeholders at all levels, working in an Agile/Scrum environment with JIRA. What We re Looking For 6+ years of professional experience delivering full-stack web applications in production. Deep expertise in Python or Java for backend development, and React with TypeScript on the frontend. Strong command of SQL and NoSQL databases including schema design, query optimisation, and data pipeline architecture. Proven ability to architect and deliver scalable, maintainable, well-tested systems end to end. Experience building API-based extensions and integrating with third-party or partner systems. Fluency with AI-assisted development AI coding assistants (e.g., Cursor, Claude) and/or agentic workflows and services such as AWS Bedrock and good judgement about where they add value. Experience in B2B SaaS or enterprise software, ideally with customer-facing or professional services exposure; comfort working directly with customers and partners. Comfortable in an Agile/Scrum environment using JIRA. A degree in computer science or a related field, or equivalent practical experience. Nice to Have Experience working with utilities, energy, or other regulated enterprise customers (Investor-Owned Utilities a strong plus). Background in a professional services, solutions, or field engineering team within a product company. Exposure to geospatial, satellite, or large-scale data products. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Blockchain Quality Assurance Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceSANBackendCodingSchemaSystem designJIRAMonitoringSQLPython
Posted 1 day ago
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Job description As an SAP Supply Planner, you will play a crucial role in optimizing our supply chain processes. Your primary focus will be on utilizing SAP IBP Supply Planning to create feasible supply plans, support SOP processes, and ensure optimal product availability while managing inventory targets. This role requires excellent stakeholder management and communication skills, as you will collaborate closely with business stakeholders, demand planners, procurement, manufacturing, and logistics teams. Bachelors degree in Supply Chain Management, Business Administration, or a related field. Minimum 3 years of experience in supply chain planning, with expertise in SAP IBP Supply Planning. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience working with cross-functional teams. Proficiency in SAP ERP and SAP IBP Supply Planning modules. Knowledge of supply chain optimization techniques and inventory management. Ability to work independently and manage multiple projects. Strong organizational and time management skills. Willingness to stay updated with industry developments and best practices. Translate demand into feasible supply plans using SAP IBP Supply Planning. Support SOP processes and ensure alignment with business goals. Collaborate with cross-functional teams to optimize supply chain planning. Monitor and analyze inventory levels to maintain target inventory. Identify and implement process improvements to enhance supply chain efficiency. Ensure accurate and timely data input and reporting. Provide insights and recommendations to business stakeholders. Stay updated with industry trends and best practices in supply chain management. Document and maintain supply planning processes and procedures. Support the implementation and configuration of SAP IBP Supply Planning. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Functional Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementSupply chain managementSAP ERPSAPAnalyticalSupply chain planningSupply planningStakeholder managementInventoryLogistics
Posted 1 day ago
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Typically responds within 2 days
Job description As a Specialist in SAP-QA Automation, you will play a crucial role in ensuring the quality and functionality of our SAP systems. Your expertise will be utilized to design, develop, and execute automated test scripts for SAP applications, focusing on end-to-end testing and defect resolution. You will collaborate closely with our development and business teams to understand requirements and deliver high-quality solutions. Bachelors degree in Computer Science, Engineering, or a related field. 2+ years of experience in software testing, with a focus on SAP applications. Proven expertise in SAP functional and technical support, including understanding of SAP modules and processes. Proficiency in SAP-specific testing tools and frameworks. Strong knowledge of automation testing methodologies and tools, preferably with experience in SAP automation. Excellent problem-solving and analytical skills, with a detail-oriented approach. Experience with Jira and ServiceNow for issue tracking and agile sprint management. Ability to work collaboratively in a cross-functional team environment. Good communication skills, both written and verbal, to effectively convey test results and recommendations. Willingness to learn and adapt to new technologies and industry trends. Design and develop automated test scripts for SAP applications, covering functional and non-functional requirements. Execute comprehensive test cases and document results, ensuring strict adherence to business and functional needs. Perform cross-functional defect resolution, working closely with development and business teams to identify and fix issues. Conduct System Integration Testing (SIT) to ensure seamless integration of SAP modules and external systems. Utilize Jira and ServiceNow for effective issue tracking, incident management, and agile sprint workflows. Collaborate with stakeholders to gather and analyze requirements, providing insights for test case design. Stay updated with the latest SAP technologies and best practices in QA automation, ensuring our processes remain efficient and effective. Mentor and guide junior team members, sharing your expertise in SAP-QA automation. Ensure compliance with industry standards and regulations, maintaining the highest level of quality. Continuously improve our QA processes and tools, driving innovation and efficiency. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceSAPTest scriptsTesting toolsSystem integration testingAgileIncident managementTest casesJIRATechnical support
Posted 1 day ago
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Job description Description: Sr Software engineer Python/Reactjs/AI Java (5+ Years Experience) Key Responsibilities: Full stack Python with very good understanding and experience in DB design, Front end Strong and backend good to have. Good to have AWS, cloud DB experience. Lead frontend development for AI products: Design and build modern, interactive web interfaces for AIdriven applications. Create dashboards and visualisations that make AI insights intuitive and accessible. Iterate quickly to prototype new capabilities and demonstrate product potential. Fullstack architecture and integration: Own the endtoend architecture from frontend to backend interaction. Build modular components and ensure smooth integration with services and APIs. Use scalable patterns including microfrontends wherever helpful. Design intuitive UX and visualizations: Apply strong UI/UX thinking to simplify complex AI outputs. Build visual elements such as charts, trends, or agent reasoning views that improve clarity and usability. Ensure quality, performance, and security: Implement testing across unit, integration, and endtoend layers. Maintain code quality through reviews and enforce security and performance best practices. Collaborate and uphold best practices: Support team members, review code, and encourage use of strong design patterns. Work closely with designers, product managers, and AI researchers to deliver wellrounded solutions Required Skills Experience: Minimum 7+ years of handson experience in Python and react development. Education and experience: Bachelors degree in computer science or related field. 7 to 10+ years in software engineering with significant frontend experience. Frontend development: Expert in JavaScript and TypeScript. Extensive experience with React or similar frameworks. Skilled in translating UI/UX designs into highquality web interfaces. UI/UX and visualization: Experience building interactive UIs and data visualizations. Ability to work from design tools such as Figma or Adobe XD and ensure attention to detail. Backend and API integration: Strong ability to integrate with RESTful APIs, manage asynchronous calls, handle data formats, caching, errors, and retries. Software quality and DevOps: Experience writing automated tests using Jest, Mocha, or similar tools. Familiarity with CI/CD pipelines and code quality practices. Security and performance: Understanding of common web vulnerabilities (XSS, CSRF, clickjacking) and performance best practices. Able to apply mitigations through proper coding and configuration Experience working in AWS or other cloud platforms is highly desirable. Solid understanding of relational and/or NoSQL databases. Proven track record of delivering enterprisegrade solutions. Preferred Candidate Profile: Professionals with experience in Captive Centers / Global Capability Centers (GCCs) in a fulltime role. Strong problemsolving skills and ability to work independently in a fastpaced environment. , Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Blockchain Quality Assurance Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceBackendFront endPrototypeNoSQLCodingJavascriptsoftware qualityAdobePython
Posted 1 day ago
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Job description Senior Full Stack Engineer Summary As a Senior Full-stack Engineer, you will build production-grade systems that go well beyond conversational assistants. This role sits at the intersection of software engineering, data engineering, and Agentic engineering, building stateful, goal-driven AI systems that can reason, plan, coordinate, and execute complex tasks with appropriate controls. You will collaborate closely with colleagues across Product, Design, Infrastructure, and other Application engineers. You will help enforce sound engineering practices, and ensure our AI-driven applications remain robust, maintainable, and performant. You must demonstrate a strong understanding of cloud architecture principles. Primary Responsibilities: Build High-Quality SPA: Design, develop, test, and maintain Single Page Applications ranging from experiments to flagship products. Build High-Quality Backend Systems: Design, develop, test, and maintain backend services and APIs that power AI applications, ensuring they are reliable, secure, and performant. Design and build multi-agent workflows: Build stateful agentic applications using agent orchestration frameworks capable of coordinating multiple autonomous components. State, memory, and long-running execution: Engineer control flows for non-deterministic systems, including message passing, persistent memory, recoverability, and interruptible execution for long-running tasks. Standardized tool interfaces: Establish universal interfaces between agents, enterprise data sources, and operational tools to ensure modularity, reusability, and consistent governance. Model integration and runtime optimization: Build routing and fallback strategies across multiple model endpoints; optimize context management, latency, and inference cost while maintaining reliability. Production deployment: Package and deploy workloads via containerization and cluster orchestration, using cloud-native services for scaling, isolation, and secure runtime operations. Education/Experience: Experience: 5+ years in software engineering, data engineering, and/or machine learning engineering, with demonstrated ownership of production systems. Using Python, React/Angular, TypeScript, FastAPI, LangGraph , AI SDK, AWS, Langfuse Full-stack development: Advanced proficiency in Python and React/Angular for building modular, testable, maintainable production services. Generative AI in production: Proven experience building and deploying LLM-based applications and/or agentic systems in real-world environments. Storage and retrieval expertise: Proven experience designing AI-ready storage layers across vector databases, relational and NoSQL databases, and modern lakehouse/warehouse architectures. Cloud and infrastructure depth: Strong capability deploying and scaling services on major cloud platforms using containerization, cluster orchestration, CI/CD, and secure runtime practices. LLM systems understanding: Strong grasp of retrieval-augmented generation, embeddings, context strategies, prompt/system design, and failure modes in deployed systems. Hybrid engineering skillset: Ability to blend ML intuition (model behavior, uncertainty, evaluation) with software excellence (APIs, async systems, reliability engineering). Education: Bachelor s degree in Computer Science, Engineering, Mathematics, or related technical field (or equivalent experience). Technology Stack: Backend: Python, FastAPI Frontend: React or Angular, TypeScript AI/LLM: AWS Bedrock, LangGraph, RAG pipelines, embeddings Observability: Langfuse or similar LLM observability tools Infra: Docker, Kubernetes/ECS, CI/CD Data: Vector DBs (Pinecone, OpenSearch, Weaviate, etc.), SQL/NoSQL Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: LLM in Law Key Skills Computer scienceBackendorchestrationNoSQLCloudInfrastructureProduct designAWSSQLPython
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