Job description Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? _x000D_ ? _x000D_ ? _x000D_ ? _x000D_ Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills windows troubleshootingcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarexenappnetscalernetworkingremote supportms office outlookactive directorymicrosoft windowsvdixenserverdhcpsystem engineering
Posted 2 hours ago
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Typically responds within 2 days
Job description A versatile professional skilled in C++ programming, hardware/software design, and customer support. Adept at guiding and mentoring others to own domain of expertise, analyzing technical requirements, and resolving complex issues. Possesses hands-on expertise in Linux OS, CI/CD, and system configuration, with a passion for continuous process improvement and high-quality standards. You have: Graduate or post-graduate in engineering discipline with 3+ years of experience in C++ and object-oriented programming. Experience in Linux OS, Docker, and deployment in virtual environments. Experience with CI/CD, Mercurial (Git), and build development. Experience in shell scripting and Python for system administration and automation. It would be nice if you also had: Knowledge of XML, XSLT, and data migration. Knowledge of networking protocols like Ethernet, L2/L3, TCP/UDP/TLS, and PON/DSL. Familiarity with Netconf/Yang for network configuration. Contribute to the development of integrated hardware/software systems by applying programming and technical troubleshooting skills. Solve customer issues by diagnosing complex problems across hardware and software, and recommending actionable solutions. Assist in the development and release of software and hardware updates, ensuring they meet customer requirements and technical standards. Mentor new team members, offering guidance on processes and tasks, which fosters knowledge sharing and a collaborative environment. Engage in the design, development, and testing of products to ensure the continuous evolution of systems. Enhance understanding of new technologies, such as multi-core systems, Docker, and XML-based data migration, to stay ahead in system development and operations. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills continuous integrationc++software designci/cdlinux udptcppythontechnical leadershipsystem configurationnetworkingdata migrationdockerethernetsystem administrationgitxmlnetconftroubleshootingshell scriptingxsltdsl
Posted 5 hours ago
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Typically responds within 2 days
Job description The role of a Support Engineer in Quality Mechanisms(QM) team involves maintenance and upkeep of the systems, tools and workflows that are owned by QM team. This role also involves developing value added features to automate repetitive manual process and deliver tools to increase productivity of the Team. We develop scripts to take care of scheduled activities and constantly update our automation framework to handle new use cases. This job requires you to resolve complex support issues. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. Key Job Functions Include these... Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily Java based projects Functionally decomposing complex problems into simple, straight-forward solutions. Conduct comprehensive monitoring of production systems to ensure optimal health and availability for customers. Execute system migrations and upgrades to maintain up-to-date software dependencies. A day in the life A day in the life of a support engineer working on Quality Mechanisms(QM) support activities involves maintenance of the Tools and resolving the trouble tickets and issues raised by customers and operations team. Apart from fixing a broad spectrum of technical issues, a Support Engineer in QM may also work on software migrations, consolidation and deprecation activities. Our Engineers also act as the custodians of operational efficiency and partner with the development teams for maintaining high standards. About the team Quality Mechanisms(QM) Support team perform the regular maintenance and upkeep of the systems, tools and workflows that are owned by QM team. We also automate repetitive manual process and deliver tools to increase productivity of the Team. Apart from fixing a broad spectrum of technical issues, we also work on software migrations, consolidation and deprecation activities. 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience with REST web services, XML, JSON Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby) read more Key Skills UnixCodingXMLDebuggingPerlJSONTroubleshootingRubyTechnical supportPython
Posted 1 day ago
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Typically responds within 2 days
Job description The role of a Support Engineer in Quality Mechanisms(QM) team involves maintenance and upkeep of the systems, tools and workflows that are owned by QM team. This role also involves developing value added features to automate repetitive manual process and deliver tools to increase productivity of the Team. We develop scripts to take care of scheduled activities and constantly update our automation framework to handle new use cases. This job requires you to resolve complex support issues. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. Key Job Functions Include these... Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily Java based projects Functionally decomposing complex problems into simple, straight-forward solutions. Conduct comprehensive monitoring of production systems to ensure optimal health and availability for customers. Execute system migrations and upgrades to maintain up-to-date software dependencies. A day in the life A day in the life of a support engineer working on Quality Mechanisms(QM) support activities involves maintenance of the Tools and resolving the trouble tickets and issues raised by customers and operations team. Apart from fixing a broad spectrum of technical issues, a Support Engineer in QM also works on software migrations, consolidation and deprecation activities. Our Engineers also act as the custodians of operational efficiency and partner with the development teams for maintaining high standards. About the team Quality Mechanisms(QM) Support team perform the regular maintenance and upkeep of the systems, tools and workflows that are owned by QM team. We also automate repetitive manual process and deliver tools to increase productivity of the Team. Apart from fixing a broad spectrum of technical issues, we also work on software migrations, consolidation and deprecation activities. 2+ years of software development, or 2+ years of technical support experience Bachelors degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Experience with AWS, networks and operating systems Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Experience in Unix read more Key Skills Unixautomation frameworkObject oriented designC++CodingDebuggingTroubleshootingOperationsTechnical supportMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Diverse Lynx is looking for SCCM Admin to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution pointsManaging software updates, including planning and implementing software update groups and packages Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environmentCreating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Collaborating with other teams and departments, such as IT, operations, and security, to ensure SCCM aligns with business needs Ability to analyze and solve complex problems in a fast-paced environment Excellent communication and interpersonal skills, including the ability to collaborate effectively with cross-functional teams Experience with Ansible for automation and configuration management Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills osdapplication packagingadministrationdnspatch managementwsussccmscriptingsystem administrationtechnical supportoperationsactive directoryserver administrationmicrosoft windowstroubleshootingdhcpcommunication skills
Posted 1 day ago
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Typically responds within 2 days
Job description Perform SharePoint system administration tasks, including server provisioning, configuration management, patch management and infrastructure automation. Well versed with developing and maintaining PowerShell scripts required for administrative activities and various automation tasks (deployment, monitoring, backups). Lead the design and implementation of scalable, reliable, and secure DevOps practices. Collaborate daily with developer teams, QA, operations to build and operate environments across Lifecycles. Monitor optimize system performance, identify and resolve issues, and ensure system availability and reliability. Be a custodian of the implementation of deployment pipeline; ensure all teams are following best practices from dev/test environments through to production. Manage cloud infrastructure and ensure security compliance, and seamless integration. Troubleshoot and resolve infrastructure issues, application issues, working closely with development teams to address application-related problems. Automating manual deployments and repetitive task for all applications where possible Designing and developing a strategic solution architecture for DevOps tolling and integrating it into Azure DevOps Services. Owning application from start end while working with architect/ ba/ The role does not require any line management responsibility. Qualifications Bachelor of Engineering/ Bachelor of Technology 6+years' experience of SharePoint Administrator / DevOps experience Essential: SharePoint administration and cloud reliability engineering hands-on experience. Proficient in using Azure DevOps Services and infrastructure automation. Experience in Azure IAAS / PAAS or SAAS application from deploying and maintaining applications in Azure environments. Strong experience with experience on Azure technologies (Compute, network, storage and data combination or any one skill) : IAAS and PAAS > VM creations, networks(vnet, traffic manager, load balancer, application gateway ), App services configuration. Function app/ storage account/ cdn/ logic apps/ azure key vault/dns/ Azure Site Recovery/ VM Sizing/ API Management Should have strong working knowledge of Web technologies. Good experience with Windows platform, IIS Web applications hosting Good experience with any scripting language (PowerShell/Python/others Strong team player with experience in reliability engineering or IaaS/cloud architecture groups. Outstanding communication skills, both oral and written, including ability to articulate solutions to a senior as well as a detailed/technical audience. Demonstrated ability to adapt to new technologies, learn quickly and pass on this knowledge onto other team members. Working knowledge of DevOps/Application Lifecycle Management tools, particularly Azure DevOps Services, automation and methodologies used to deploy solutions within a Cloud platform and on-premises. Preferred: Azure DevOps Engineer certified and/or Azure Solutions Architect certified. You have worked as part of an agile development team and have used Azure DevOps Services to manage deployment/operations from end-to-end. Proven track record of managing cloud environments from setup to deployment using automated processes. Experience in the automation of creating infrastructure using technologies such as ARM templates. You invest in your own develop by staying up to date on technology changes and have a broad awareness of wider technology trends. Understanding of security best practices and automating these standards as part of the release process Role: DevOps - Other Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Sc in Any Specialization PG: Any Postgraduate Key Skills pythonsharepoint administrationmicrosoft azuresharepointazure devopsazure infrastructureconfiguration managementautomationazure iaassaasdevopspowershell scriptingweb technologiespowershellpaasiaascommunication skills
Posted 1 day ago
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Typically responds within 2 days
Job description The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. read more Key Skills Service managementVMwareSANAutomationData analysisData center operationsDisaster recoveryManager TechnologyVirtualizationMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Are you looking to build a long-term career with a key player in forwarding and logistics? Join our international team at cargo-partner and become a part of ongoing success story. To support our growth in India, we are hiring highly motivated and smart individuals who believe in delivering quality service to fulfill customer needs. If you are excited about meeting operational challenges, let s talk! Are you looking for the challenging position? Contact us today and you could be the next cargo-partner ! Why join cargo-partner? Dynamic leadership with energetic team Competitive salary package Attractive incentive rewards Professional development Exciting opportunities for career growth Maximum health insurance coverage Job Description Prepare a list of top 20 major accounts and build business relationship with these Prospects & Existing Multinational customers, large clientele and corporate customers through regular client visits. Maintain, Retain and further develop existing key accounts. Generate qualified and validated Sales leads and follow up with cargo-partner and System Partner branches. Jointly work with the Product team, Sales Management in developing our core Trade lanes and Vertical markets within the multinational customer segment. Report Sales activities on a daily basis through CRM system and maintain Sales Visit Plan in My CRM system. Ensure that RFQs / Tenders are submitted with the assistance of our local and global tender team for successful conversion. Ensure quotations are sent out to customers within the agreed time frame as per company directives in co-ordination with sales support. Ensure proper follow up of these quotations with the customer for quick conversion. It is mandatory to have a proper SOP made out in conjunction with Sales support for all the businesses controlled by you and submitted to Operations. All outstanding payments to be settled in accordance with agreed credit terms. To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary Qualification Market knowledge of Freight Forwarding / Logistics industry. Strong Selling and Negotiation skills Should be a team person with excellent interpersonal skills. Should be Computer Savvy. Should have Relative strengths in Selling Import /Export Air and Sea Freight Cargo with proven track record of captive business and Own accounts Minimum of 3 - 5 years experience in related industry. Degree educated and preferably from Logistics, Marketing or International Trade Role: Business Development Manager (BDM) Industry Type: Courier / Logistics Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Health insuranceCargoInternational tradeDevelopment ManagerFreight forwardingOperationsFreightSales supportCRMLogistics
Posted 1 day ago
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Typically responds within 2 days
Job description About Anchanto Anchanto is a global enterprise SaaS company whose Cloud and AI products power end-to-end e-commerce and logistics operations for some of the world s largest brands, 3PLs, and marketplaces. Our platforms process millions of orders across 70+ countries every month and we re still growing. Role Overview We are looking for a QA Automation Lead with 5+ years of hands-on automation experience to lead the design and execution of test automation across core SaaS products. This is a technically strong, hands-on leadership role ideal for someone passionate about building automation frameworks, mentoring others, and ensuring consistent, high-quality releases. Key Responsibilities: Automation Strategy & Execution Lead automation planning, scripting, and execution across UI, API, database, and performance layers. Design and implement scalable test automation frameworks using tools like Testim, Selenium, Cypress, etc. Drive automation-first practices and integrate test suites with CI/CD pipelines for early defect detection. Technical Leadership Guide QA engineers in writing clean, reusable, and robust automation code. Conduct code and script reviews; troubleshoot failures and improve test stability and coverage. Collaborate with developers and DevOps for continuous integration and test orchestration. Collaboration & Delivery Work closely with Product, Engineering, and Release teams to ensure test coverage and quality gates throughout SDLC. Represent QA in agile ceremonies and play an active role in release readiness decisions. Own quality metrics like pass rate, defect leakage, and automation ROI. Mentoring & Knowledge Sharing Coach junior automation engineers and promote best practices in test design, coverage, and maintainability. Conduct knowledge-sharing sessions, maintain test documentation, and support cross-product learning. Required Skills & Experience 5+ years of experience in test automation for web, API, and backend services. Strong programming/scripting skills in Java, JavaScript , or Python. Hands-on experience with tools like T estim, Selenium, Cypress, Postman, REST Assured . Experience in database testing (SQL/NoSQL) and performance testing tools (e.g., JMeter, k6). Familiar with CI/CD tools like Jenkins, GitHub Actions, GitLab CI and Git-based workflows. Good understanding of Agile/Scrum methodologies and STLC processes. Proficient with test and defect management tools (Jira, Xray/Zephyr, Confluence). Strong communication and problem-solving skills; comfortable working with global teams. Nice-to-Have Experience in SaaS, e-commerce, or logistics product domains. Exposure to self-healing automation or AI-powered test optimization tools. Familiarity with cloud platforms (AWS, GCP) and containerization (Docker, Kubernetes). Why Join Us Be the driver of automation across high-scale, mission-critical SaaS platforms. Work in a cross-functional, global environment with opportunities to influence product quality at scale. Enjoy flexible work options, learning opportunities, and a culture that rewards ownership and excellence. Role: Automation Test Engineer Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationTesting toolsTechnical leadershipJavascriptPerformance testingSeleniumJIRASDLCSQLPython
Posted 1 day ago
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Typically responds within 2 days
Job description Job Location : Pune. The Cloud Support Operations Engineers are responsible for the maintenance, upgrades and automation which support the security and stability of MicroStrategy Cloud Environments. This person uses his/her knowledge to ensure that team members have all the tooling necessary for their activities, and also owns the relationship with software development teams to improve our platform. To succeed in this role this person must be passionate about our technology, thrive in challenging situations, have an eye for continuous improvement, and have a strong desire to help others. Responsibilities Take ownership of cross-team issues and Cloud service issues including pro-actively communicating across teams to coordinate activities Create automation and experiment with the latest technologies for next-generation product backends in AWS and Azure Identify and drive opportunities for improving the MicroStrategy Cloud Environment service and infrastructure maintenance/management Effectively engage, communicate, and partner with our software development teams to improve the platform. Provide direct support for customer upgrades, strategic customer escalations, and feature validation. Resolve customer escalations and develop preventative methods Design and run automated tests. Continuously improve software development, building, testing, and deployment processes Design for quality, robustness, and performance, with common principles, patterns, and best practices Collaborate, support and communicate effectively with team members in the same or different time zones Qualifications Bachelors degree in Computer Science, Computer Engineering, Software Engineering or a related discipline Experience with Python, Ansible, Jenkins, container technology (Docker/Kubernetes) and PowerShell Experience with RedHat, Amazon Linux, and Windows systems Minimum of 3 years of IT customer service experience / strong customer focus Minimum of 2 years of hands-on experience working with cloud technologies on AWS/Azure Minimum of 1 year of MicroStrategy Platform troubleshooting knowledge, usage, or administration knowledge Able to support MicroStrategy customers during their working hours between 12:00pm and 9:00pm IST. Strong analytical and troubleshooting skills and experience Strong time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure Proven ability to mentor/teach others on technical matters Excellent oral and written English communication skills Willing to work from Pune office Additional Information The recruitment process includes online assessments as a first step. We send them via e-mail, please check also your SPAM folder. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceMicrostrategyAutomationLinuxAnalyticalCustomer serviceWindowsTroubleshootingContinuous improvementPython
Posted 1 day ago
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Typically responds within 2 days