Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description As an Agile Quality Assurance person, you will be doing the system study, prepare test cases and execute tests with automated test tools; criticize the developments and report bugs to the development team; audit browser and device apps for quality. Responsibilities: Develop and execute test plans, test cases, and test scripts for software applications using various testing techniques including automation, manual, regression, and performance testing. Collaborate with cross-functional teams including development, product management, and customer support to ensure that software products meet high-quality standards and customer needs. Develop and maintain test automation frameworks using tools such as Selenium, Jenkins, and other open-source automation tools. Design and maintain test environments, including setting up test data, configuring hardware and software, and maintaining the stability and security of the test environment. Report and track software defects using bug tracking tools and ensure that defects are resolved in a timely manner. Analyse and communicate test results and test progress to stakeholders including development teams, product management, and senior leadership. Continuously improve the testing process by implementing best practices, tools, and techniques to improve test coverage and efficiency. Participate in the Agile development process including Sprint planning, retrospectives, and daily stand-ups. Required Skills: bachelors degree in computer science, Software Engineering or related field. 3+ years of experience in software testing and quality assurance. Experience with automation testing tools such as Selenium, Jenkins, JMeter, and other open-source automation tools. Familiarity with software development methodologies, including Agile/Scrum and Waterfall. Strong understanding of software testing principles, methodologies, and techniques. Strong analytical skills with the ability to analyse and interpret complex data. Excellent communication and interpersonal skills with the ability to work collaboratively with cross-functional teams. Strong problem-solving skills and attention to detail. Experience with version control tools such as Git. Knowledge of scripting languages such as Python or Ruby is a plus. Role: Manual Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Product managementManager Quality AssurancePerformance testingCustomer supportSeleniumTest casesOpen sourceRubyPythonAuditing

Job description Must have skills required : Java, Spring, SQL, No-sql, Docker, Kubernetes, Design patterns Good to have skills : Postgres, MongoDB, Cassandra, RabbitMQ, Kafka The Opportunity We are seeking a Software Development Engineer 3 (SDE 3) at Observe AI. In this role, we are looking for a talented and driven Sr. Software Engineer to build a scalable, secure, and multi-tenant cloud platform for processing millions of call recordings every day. You will use state-of-the-art cloud computing technologies. You will work closely with the leaders and the engineers to come up with a roadmap and develop solutions. What youll be doing Work with the team to define the technical stack and own it Work with the product team to understand the product roadmap and define the technical roadmap Participate in the entire application lifecycle, focusing on coding and debugging Integrate user-facing elements developed by front-end developers with server-side logic Build reusable code and libraries for future use Optimize the application for maximum speed and scalability Implement security and data protection Design and implement data storage solutions Build and scale data pipeline Collaborate with Front-end developers to integrate user-facing elements with server-side logic What you bring to the role Bachelors Degree in Computer Science with 5-7 years of experience in building large-scale products Expertise in Java and Spring or other relevant frameworks Knowledge of container management tools (docker-swarm, Kubernetes) is a plus An ability to perform well in a fast-paced environment Good knowledge in at least one of the SQL or no-SQL databases: Postgres, MongoDB, Cassandra, Redis Good knowledge in queue (rabbitmq, Kafka, etc), cache(ehcache, Memcache) Strong knowledge of design patterns Role: Blockchain Quality Assurance Engineer Industry Type: Banking Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Java ehcacheno-SQL databasesCassandraKafkaRedisMongoDBPostgresMemcacherabbitmq

Job description This position is needed to manage the Flex TaskRouter Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities Own and deliver delightful routing experiences for Twilio Flex, TaskRouter Proxy customers Be a champion for your team, setting individuals up for success and putting others growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications *Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team bachelors or masters degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB etc Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Role: Software Development - Other Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationDebuggingFlexAgileHealthcareRelease managementDistribution systemOperationsMonitoring

Job description Experience: 10+ years Job Responsibilities: Collaboratively design and implement generative AI solutions using agile methodologies to meet customer-specific needs and operational requirements. Leverage frameworks such as NVIDIA NeMo, OpenAI APIs, and Avatar/Digital Person AI, ensuring optimal compatibility, performance, and customization. Design, deploy, and optimize AI workloads across hybrid and multi-cloud environments, ensuring data integrity, cost-efficiency, and performance optimization. Enhance solution architectures with scalability, reliability, and compliance in mind to align with evolving business needs and industry standards. Develop and deploy templates, governance models, and reusable assets to accelerate the development and deployment of AI solutions. Drive automation of managed offerings across hybrid infrastructures to ensure efficiency and operational excellence. Promote security, compliance, and ethical AI practices to align solutions with legal and societal standards. Additional Information Qualifications: Experience with NVIDIA NeMo, OpenAI, and NLP technologies. Proficient in TensorFlow, PyTorch, or equivalent frameworks. Expertise in containers, Kubernetes, serverless computing, and DevOps practices. Deep understanding of AWS, Azure, and Google Cloud Platform (GCP) for hybrid setups. Strong proficiency in Python and familiarity with related libraries such as Keras and scikit-learn. Hands-on experience in deploying LLMs, CNNs, RNNs, GANs, and reinforcement learning architectures. Knowledge of tokenization, embeddings, and transformer-based models. Exceptional communication skills including the ability to articulate complex solutions to technical and non-technical audiences. BS/MS in Computer Science, Software Engineering, or equivalent. AI/ML Certifications: TensorFlow Developer Certificate, NVIDIA Certified AI Developer, or equivalent. Familiarity with non-NVIDIA AI platforms such as Red Hat, AMD, or Intel AI is a plus. Role: Solution Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills containerkubernetespythonnatural language processingscikit-learnredhat linuxmicrosoft azurenemoartificial intelligencetensorflowserverless architecturegcpdevopspytorchkerasai platformagileawscommunication skillsarchitectureml

Job description Role & responsibilities • Work closely with customer engineering teams to design scalable, fault-tolerant systems using Temporal. • Lead architecture discussions, whiteboarding sessions, and technical deep-dives with customers. • Identify key use cases and guide teams through proofs of concept, prototypes, and production rollouts. • Educate stakeholders on the benefits, trade-offs, and best practices of building on Temporal. • Help customers compare Temporal with alternative technologies and make informed decisions. • Partner with Account Executives to develop strategic technical engagement plans. • Build strong relationships with technical stakeholders and decision-makers in customer orgs. • Provide feedback to our product and engineering teams based on customer needs and use cases. Preferred candidate profile Were looking for a Principal Technical Lead with 6+ years of experience in backend or distributed systems engineering to take a hands-on leadership role in supporting our growth in the India region. Based in Hyderabad, youll work directly with engineering teams at leading companies, helping them design, build, and scale applications using Temporal. \ In this role, youll be a key technical voice, enabling customers to adopt Temporals platform effectively while guiding their architecture decisions, resolving technical challenges, and helping them get the most value out of our technology. If you're passionate about distributed systems, love engaging with engineering teams, and want to help shape how modern applications are built this is your opportunity. What You'll Bring • Must be based in Hyderabad and legally eligible to work in India without sponsorship. • 6+ years of experience in software engineering with a focus on backend, cloud, or distributed systems. • Excellent communication skills capable of breaking down complex concepts in clear, technical language. • Proficiency in at least one of the languages supported by Temporal: Java, Go, TypeScript, Python, C#, or PHP. • Good understanding of distributed systems fundamentals (consistency, availability, reliability, etc.). • Experience designing and building applications in a production cloud environment (AWS, Azure, or GCP). • Familiarity with CI/CD, monitoring, performance tuning, and operational best practices. • Strong collaboration skills with the ability to partner cross-functionally and influence technical direction Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills JavaJ2eeDistributed SystemsTemporal WorkflowPython