Job description Back We are seeking an experienced Tech Lead with a focus on Customer Service Management (CSM) on the ServiceNow platform The ideal candidate will bring a combination of technical expertise, leadership abilities, and stakeholder management experience This role initially involves working independently, with the future opportunity to build and lead a team as the scope of work expands Key Responsibilities Ownership of ServiceNow ImplementationsLead and take ownership of CSM implementations on the ServiceNow platform, ensuring successful outcomes Stakeholder CollaborationWork closely with business stakeholders to understand requirements, propose technical solutions, and drive project success Hands-On LeadershipIn the initial stages, deliver solutions independently while leading by example Team BuildingAs the scope of work grows, recruit, build, and lead a team of skilled professionals to ensure successful project execution Technical GuidanceProvide mentorship and oversight to your team, offering guidance on best practices, ServiceNow configurations, and solutions implementation Quality AssuranceEnsure high-quality delivery of ServiceNow projects, adhering to organizational standards and best practices CommunicationFacilitate effective communication between technical teams, stakeholders, and leadership to ensure alignment on project goals, timelines, and resources Key Requirements Experience10+ years of overall professional experience, with significant expertise in ServiceNow, particularly in CSM modules Tech Lead ExperienceProven track record as a Tech Lead, capable of managing both teams and projects effectively Stakeholder ManagementStrong ability to engage and collaborate with business leaders, driving decision-making and ensuring alignment with technical solutions ServiceNow ExpertiseHands-on experience with configuring and implementing ServiceNow solutions, specifically in CSM modules Independent WorkAbility to work autonomously and take ownership of complex tasks in a dynamic and fast-paced environment Problem-SolvingExceptional problem-solving skills with a proactive, solution-oriented mindset Preferred Qualifications CertificationsCertifications in ServiceNow CSM are highly preferred Team Building ExperiencePrior experience in building and scaling technical teams is a plus ServiceNow Best PracticesStrong understanding of ServiceNow best practices, architecture, and design principles Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience10+ Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills servicenowstakeholder managementcustomer service managementcsmservicenow development service virtualizationrestautomation testingmanual testingsoap uisoa testingjavascriptweb services testingjavaseleniumitsmapi testingsoapitil

Job description Back Key Responsibilities Define product vision, roadmap, and growth opportunities Collaborate with stakeholders to understand their needs and translate them into product requirements Prioritize and manage the product backlog Work closely with development teams to ensure timely delivery of high-quality products Monitor and report on product performance and user feedback Facilitate communication between stakeholders and development teams Managing the Product Backlog User Story Creation Assist in Sprint Planning and other Agile ceremonies Ensuring Value Delivery Required Qualifications To Be Successful In This Role Proven experience as a Product Owner or similar role Strong understanding of Agile methodologies Excellent communication and leadership skills Ability to prioritize and manage multiple tasks effectively Analytical and problem-solving skills Experience with product management tools (e g , JIRA, Trello) Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience5-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Technical Product Manager Industry Type: IT Services & Consulting Department: Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Technology Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills trelloproduct managementagileagile methodologyjira product strategyproject managementuxbusiness analysiswireframingbusiness analyticsuser storiessalessprint planningproduct visionproduct developmentproduct performance

Job description Back Who Are We At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru As a Full Stack Software Developer, you will contribute to the design, development, and maintenance of our software applications Your expertise in Java, J2EE, Spring Boot, and DevOps practices will drive our product innovation and quality Key Responsibilities Collaborate with cross-functional teams to design, develop, and document new features and enhancements Support existing features and troubleshoot issues Participate in Agile Scrum planning, estimation, and sprint execution Create, validate, and execute unit and integration tests Work closely with QA to identify test cases and resolve issues Ensure code quality using tools like SonarLint, Sonar Scan, and CheckMarx Develop and maintain code in Java, J2EE, and Spring Boot Knowledge of OpenShift, IBM WebSphere, OSM WebLogic, OpenJDK, Python, and Shell scripting Familiarity with PL/SQL for database interactions Embrace DevOps practices and take end-to-end accountability for developed features Demonstrate a quick learning ability and an innovative mindset Self-starter with excellent communication skills Experience working in a SAFe Agile environment Proficiency in JIRA and Confluence for self-tracking and updates Technology Skills Java, J2EE, Spring Boot DevOps practices (CI/CD) NodeJS/React/Javascript Code quality tools (SonarLint, Sonar Scan, CheckMarx) OpenShift, IBM WebSphere, OSM WebLogic, OpenJDK, Python, Shell scripting PL/SQL, Go Lang Required Qualifications To Be Successful In This Role Bachelors degree in computer science engineering, or related field 5-8 years of experience as a Full Stack Software Developer Strong problem-solving skills and ability to work under pressure Familiarity with SAFe Agile principles Excellent communication and collaboration skills Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills confluencejavaj2eejiraspring boot webspherecontinuous integrationdata validationgolangopenshiftosmci/cdsonartelecommunicationsqlplsqldockerreact.jsdevopsshell scriptingpythonweblogicjavascriptestimationnode.jsagileaws

Job description Back Key Responsibilities Collaborate with stakeholders to understand their data needs and develop a MongoDB strategy that aligns with the organization's overall data goals This includes determining the best use cases for MongoDB, considering scalability, performance, and security requirements Define and implement data governance policies and procedures specifically for MongoDB data, ensuring data quality, consistency, and compliance with relevant regulations This may involve setting standards for data modelling, schema design, and access control Design and document the MongoDB architecture, including data models, data flows, sharding strategies, replication setups, and indexing plans This ensures a robust and scalable MongoDB infrastructure that meets the organization's needs Evaluate and recommend appropriate MongoDB tools and technologies, including drivers, libraries, monitoring tools, and cloud-based services, to optimize MongoDB performance and management Create and maintain data models for MongoDB, leveraging its document-oriented nature to represent data effectively This involves understanding data relationships, designing efficient schemas, and optimizing data structures for specific use cases Deploy, configure, and manage MongoDB instances, including sharding, replication, and backup/recovery mechanisms This ensures high availability, scalability, and data resilience Analyze MongoDB performance, identify bottlenecks, and implement solutions to improve query performance, data access speed, and overall efficiency This may involve optimizing queries, creating appropriate indexes, and adjusting sharding strategies Implement security measures for MongoDB, including access control, authentication, data encryption, and auditing, to protect sensitive data and comply with relevant regulations This ensures data integrity and protects against unauthorized access Integrate MongoDB with cloud platforms like AWS, Azure, or GCP, leveraging cloud-based services for storage, compute, and management This enables scalability, cost optimization, and enhanced manageability Monitor MongoDB instances, track performance metrics, and address any issues or anomalies This involves using monitoring tools, analyzing logs, and proactively identifying and resolving potential problems Design and manage data pipelines that integrate MongoDB with other data sources and systems This ensures data flows smoothly and efficiently between MongoDB and other applications Plan and manage MongoDB capacity, ensuring sufficient resources are available to meet current and future data growth This involves forecasting data storage requirements and scaling MongoDB instances accordingly Collaborate effectively with stakeholders, including developers, data analysts, operations teams, and business users, to communicate MongoDB architecture plans, address concerns, and ensure alignment Stay updated with the latest MongoDB features, best practices, and industry trends to continuously improve the organization's MongoDB architecture and processes Participate in Agile Scrum planning, estimation, and sprint execution Required Qualifications To Be Successful In This Role Deep understanding of MongoDB architecture (document-oriented data model, sharding, replication, indexing, etc ) Proficient in creating effective schema structures, understanding data relationships, and optimizing queries for specific use cases Strong skills in analyzing performance bottlenecks, identifying areas for improvement, and implementing appropriate solutions Strong technical foundation in data warehousing, data modelling, data integration, and data governance principles Familiarity with security best practices, access control mechanisms, data encryption, and backup/recovery strategies Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience8-12 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunit

Job description Back Who Are We At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru As a Network Architect, you will play a vital role in designing, implementing, and maintaining our organization's network infrastructure Your expertise in server management, network administration, and IT architecture will contribute to the success of our technology-driven initiatives Key Responsibilities Manage and maintain server room and co-location data center environment Administer network infrastructure, including firewalls, switches, and routers Implement and maintain Active Directory Group Policy, DNS, and other Windows-based infrastructure Lead IT architecture activities and implementations Technology Skills Server ManagementMicrosoft and Linux Servers in VM environment using SAN system Network AdministrationFortinet, Cisco firewall, Avaya, and Cisco switches and routers Cloud ComputingAzure Hybrid Cloud architecture Operating SystemsWindows, Linux Networking ProtocolsTCP/IP, DNS, DHCP SecurityFirewalls, access control, threat management VirtualizationVMWare CertificationsMicrosoft (MCSA), CCNP, CCIE, CISSP, Azure Required Qualifications To Be Successful In This Role Bachelor's degree in Computer Science or Information Science 5+ years of relevant technical experience in the IT field Certifications in 2 or more of the following vendors/productsMicrosoft (MCSA), VMWare, CCNP, CCIE, CISSP, Azure Experience in Azure Hybrid Cloud architecture is a plus Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience10-12 Years LocationBangalore Work Timings2:30 PM 10:30 PM What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Network Architect Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills it architectureserver managementdnsnetwork administrationdhcp switchingsannetwork infrastructurevmwaremicrosoft azureccnpcissplinux networkingcciehybrid cloud architecturedata centeractive directorydevopslinuxscrumcisco firewall

Job description Back Job Responsibility Configuration and CustomizationConfigure and customize ServiceNow applications to meet business requirements, including creating and maintaining forms, workflows, notifications and reports IntegrationIntegrate ServiceNow modules with other systems and third-party applications to enable seamless data flow and process automation Collaborate with cross-functional teams to implement requirements QualityDesign and implement efficient and testable customizations and integrations with high quality TestingConduct through testing to ensure robustness and reliability SupportProvide ongoing support and maintenance for ServiceNow applications, including troubleshooting issues and implementing updates and enhancements Required Skills Deep understanding of ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the TSM/ITSM module, including creating custom Portals, Pages and Widgets Experience with API integrations, both local and 3rd party Excellent problem-solving and communication skills Ability to work well in a team environment What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills api integrationworkflow analysisservicenowitsmplatform architecture kubernetesproject managementoracleenterprise architecturemicrosoft azuredata warehousingjavascriptdockerinfrastructure architecturejavagcphtmlagilehadoopaws

Job description Back At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru ETL Data Stage Specialist Join our dynamic team as an ETL Data Stage Specialist In this role, you'll design, develop, and maintain robust ETL processes to ensure seamless data integration and transformation Your expertise will drive data quality, performance optimization, and innovation within our data infrastructure Be a key player in delivering accurate, timely, and valuable insights to support informed business decisions 5+ years experience as a ETL Developer using ETL tools 5+ years experience working with relational database 3 + exposure to any BI tools ( Power BI, microsurgery ) 3+ years experience working with high volume data ingestion Exposure to fourth generation programing language such as python Capable of working as an individual contributor and as part of an agile team member Motivated individual to drive ETL best practices Required Skills ETL Tools IBM DataStage an asset 4+ Yrs Good knowledge of relational database 4+ Yrs Knowldedge of public cloud 2+ Yrs Knowledge of BI tools 3+ Yrs Knowldege of 4gl programing languages 1+ Yrs Education Background Computer Science or Engineering Degree/Diploma or Equivalent Experience Working Timing 8:30 AM 17:00 PM EST What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Data Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills public cloudrelational databasesbi toolsetl toolibm datastage hivepythondatastagebipower bidbmsdata engineeringsqldata qualitydata sciencecomputer sciencesparkdevopsdata ingestionhadoopetlbig datadata integrationetl process

Job description Back Key Responsibilities Good understanding of data engineering concepts Working experience on Java language Working experience on Apache Beam framework(Using Java language) Working experience on : Azure (ADF) or Google Cloud Platform(GCP) but preferred is GCP GCP Dataflow(using Java language) GCP BigQuery GCP Workflows GCP Cloud Run(using Java language) GCP Cloud Storage GCP Cloud Functions Infrastructure as Code(IaC) Terraform Required Qualifications To Be Successful In This Role Working experience on GitLab and GitLab CICD Working experience on Maven build tool Working experience on Docker Containers Working experience on Oracle Database Good understanding of Shell Scripting Good understanding of Redis Good Communication Skills Good Understanding of Agile methodologies Additional Information Job Type Full Time Work ProfileHybrid (Work from Office) Years of Experience6-10 Years LocationBangalore Benefits What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills mavenmicrosoft azuredockerjavagcp beamdocker containeroracleci/cdjava developmenthibernatedata engineeringprofessional developmentredisjavascriptspringapacheoracle adforacle databasegitlabshell scriptingbigqueryagile

Job description Back Key Responsibilities Test plan & data creation, test plan execution and test result reporting Process mapping considered an asset Test Automation expertise an asset SQL, UNIX knowledge and data mining/analysis an asset Required Qualifications To Be Successful In This Role Degree in Information Technology or equivalent or relevant telecommunication experience (3+ years) Previous telecom experience an asset Strong communication skills, collaborate with team/virtual teams/ self-starter/work autonomously Data base structure knowledge- query, loading MDNs/Inventory JIRA and Confluence knowledge an asset Understanding of Billing applications (billers, chargers and invoice generators) An understanding of Amdocs NM1 product an asset (SingleView/NM1) Familiarity with concepts of usage/provisioning/billing or interfacing application/infra background/number management Cloud system (and tooling) integration experience an asset Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience7-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Blockchain Quality Assurance Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills confluencetelecommunicationsqlunixjira business loandata miningsme salessmewcretail assetssalesworking capitalterm loanbusiness bankingquality engineeringmortgagerelationship managementlaphome loansmortgage loansassetfinance

Job description Back Job Responsibilities Develop ServiceNow applications to meet business requirement Extend out of the box Knowledge Management to bridge gaps and develop requested functionality Create necessary components templates, widgets, pages and portals to meet the requested features, including responsive UI and UX Create Scripted APIs to facilitate integration with other platforms Develop supporting applications for Customer Service Management and Knowledge Management Configure export sets and feeds to send data for reporting and analytics Work closely with partners, QA and other stakeholders to mitigate risk and maintain momentum Ability to debug and troubleshoot code issues using ServiceNow tools and logs Requirements Deep understanding of the ServiceNow platform architecture, capabilities and best practices Experience configuring and extending the KM and CSM modules Use most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, Workflow, Flow Designer, Script Actions and DevOps Change Velocity Experience in creating custom Portals, Pages, Widgets for the portals, including complex widget integrations, search provider configurations, and custom AngularJS templates Expertise in KM and CSM modules, current implementations, scripts and configurations parameters; Experience in extending the modules to meet specific business needs Experience in API integrations with third party systems for AI, reporting and analytics Experience with responsive design, accessibility standards, web components and JavaScript frameworks beyond the platforms use of AngularJS Additional Information Job Type Full Time Work ProfileHybrid Years of Experience4-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills kmjavascriptservicenowplatform architecturecsm api integrationinboundui policyvelocityajaxprofessional developmentactionscriptuidevopscustomer service managementglideapiangularjsjavascript frameworksclient scriptsui/ux