Job description Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills tool developmentcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarexenappdnshyper-vwindows troubleshootingnetscalerremote supportms office outlookactive directoryvdixenserverdhcpsystem engineering

Job description Roles : Cyber Security Engineer Details of the project: we are creating a new pool of resources in CyberLab. This pool will have Privacy & Security Representatives (PSR). There are PSR for each product in client side. The role of the PSR is like face of the product w.r.t. cybersecurity. They will create threat models, cybersecurity documentations, coordinate with development teams of the product to get the security issues fixed which are identified during VA / PT. We want to start this immediately with one PSR and keep scaling up based on feedback received from stakeholders. read more Key Skills Linuxcyber securityOperating systemsManager TechnologyHealthcareGap analysisWindowsSystem developmentMonitoringSystem administration

Job description Join our Analytics team to design, build, and deploy scalable software solutions. Youll work closely with cross-functional teams including data scientists, engineers, and project managers to deliver high-quality, efficient code and continuously improve our development practices. What Youll Do: You will be #LI-hybrid based in Hyderabad and reporting to Engineering Manager Develop and maintain cloud-based solutions (AWS/Azure) using Python (especially FastAPI) Collaborate in an agile environment across the full product lifecycle Review technical proposals, estimate efforts, and recommend solutions Refactor, debug, and support both new and existing codebases Provide technical guidance and mentorship within the team Technology : Python (FastAPI), CI/CD pipelines, AWS/Azure About Experian Experience and Skills 5+ years of experience in Python Maintaining or using pipelines for building & deployment Knowledge of containerized solutions, Kubernetes, Docker Authentication and authorization, e.g. OAuth2 Azure or AWS development Good understanding of application security principles Additional Information Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Global Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Benefits Experian care for employees work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Stock exchangeAgileHealthcareWellnessApplication securityData analyticsAWSAutomotiveFinancial servicesPython

Job description Responsibilities Indicative years of experience: 5+years Role Description: We are looking for a skilled Cloud FinOps Developer with expertise in Python and AWS to drive cloud cost optimization and financial goveranance The ideal candidate will focus on developing automation tools, analyzing cloud spend, and implementing FinOps best practices to maximize the value of cloud investments Reporting relationship: This role will report to Delivery Manager / Senior Delivery Manager Key Responsibilities: Develop and maintain technical designs based on requirements Design and implement solutions/automation scripts using Python for cost monitoring and optimization read more Key Skills Resource utilizationFinancial analysisBudgetingSubject Matter ExpertResource managementForecastingCost optimizationSDLCMonitoringPython

Job description Design, develop, and maintain robust, scalable, and efficient web applications using modern technologies and frameworks. Mentor junior developers, providing technical guidance and fostering a collaborative work environment. Collaborate with Architects for solution design and ensure that the design is translated to implementation. Develop and enhance front end user interfaces with a focus on performance, usability, and responsiveness. read more Key Skills Computer scienceFront endNoSQLCodingDatabase designEnterprise applicationsHTMLJSFContinuous improvementSQL

Job description We have an exciting opportunity to join our growing team as a full stack Software Developer where you will be developing innovative SaaS applications, delivered via the cloud, working on a combination of new projects, maintenance and support across the entire lifecycle from concept and system design through to live deployment You will be part of a growing team developing products for the insurance industry, working with insurance companies, suppliers, police forces and all supporting industries - both within the UK and Worldwide The ideal candidates will be able to hit the ground running with a variety of projects, working both alone and as part of the team We are currently driving cutting-edge technical change making use of the latest cloud technologies, serverless and micro services architecture to meet our client and business requirements Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills UsageArchitectureSoftware Engineer IISAASCloudTeam developmentSystem designDeploymentAWSSQL

Job description Job Title: Sr. Business Analyst AD3i Software Solutions Pvt Ltd (Verisk-India) , development team is looking for a smart, proactive, and results-oriented Senior Business Analyst to build elegant solutions for the insurance industrys complex business domain and make our industry-leading products even better. You will have the opportunity to make an impact and contribute to a complex application suite of products, mission-critical to insurance companies. Our teams are lean, empowered, and collaborative. Youll work alongside intelligent colleagues whove checked their egos at the door. Weve built a strong culture, and were looking for engineers who can help us maintain it. Objectives of this role Stakeholder Engagement: Foster strong relationships with stakeholders to understand their needs and align business objectives with technology solutions. Requirements Gathering: Lead the requirements gathering process to identify business needs and document functional and non-functional requirements accurately. Data Analysis and Reporting: Utilize data analysis tools to generate insights that inform business decisions and track project performance metrics. Process Improvement: Identify opportunities for process optimization and recommend solutions to enhance operational efficiency and effectiveness. Documentation Standards: Establish and maintain documentation standards to ensure clarity and consistency in project deliverables Change Management: Assist in change management initiatives to ensure smooth transitions for stakeholders and users when implementing new systems or processes. Responsibilities Requirements Elicitation: Engage with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of their needs. Data Analysis: Analyse data trends and metrics to provide insights that inform business strategies and decision-making. Process Mapping: Create and analyse process maps to identify inefficiencies and areas for improvement, recommending solutions to optimize workflows. Project Leadership: Lead cross-functional teams in project initiatives, ensuring alignment between business objectives and technical implementation. Documentation: Develop and maintain comprehensive documentation, including business requirements documents, use cases, process flows, and user manuals. Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, facilitating clear communication and understanding of project goals. Testing and Validation: Oversee the testing process to ensure that solutions meet business requirements, including user acceptance testing (UAT) and validation of deliverables. Change Management: Support change management efforts by preparing stakeholders for new systems and processes, providing training, and addressing any concerns. Strategic Planning: Contribute to strategic planning sessions, providing insights and recommendations based on data analysis and market trends. Risk Management: Identify potential risks associated with projects and propose mitigation strategies to ensure successful outcomes. Qualifications Educational Background: Bachelor s Degree: Typically, in Business Administration, Finance, Information Technology, or a related field. Master s Degree (Optional): An MBA or relevant master s degree can be advantageous. Professional Experience: Usually, 3+ years in business analysis in Life Insurance implementations, with demonstrated experience in leading projects. Industry Knowledge: Familiarity with the specific industry (e.g., finance, healthcare, technology) relevant to the role. Technical Skills: Data Analysis Tools: Proficiency in tools such as Excel, SQL, or data visualization software (optional) (e.g., Tableau, Power BI). Requirements Management Tools: Experience with tools like JIRA, Confluence, or similar platforms for tracking requirements and project management. Process Mapping: Knowledge of process modeling techniques and tools (e.g., BPMN, Visio). Certifications (Optional but Beneficial) Soft Skills: Communication Skills:

Job description Job Description We seek a highly skilled Principal Software Engineer with 3+ years of experience to join our dynamic development team. Strong knowledge of C# and .Net technologies. Experience with microservices architecture. Communication protocols: HTTP, RESTful APIs Exposure and experience with AWS. Knowledge of software design patterns and principles. Experience with CI/CD systems such as Azure DevOps. Experience with Mongo DB, and Postgres database. Experience with distributed systems methods and practices Experience with automated testing and software verification (unit, integration) Excellent problem-solving skills and attention to detail. Strong communication skills and the ability to work in a fast-paced environment. Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Communication protocolsSoftware designAutomation testingdevopsDatabaseHTTPDistribution systemAWSPrincipalmicroservices

Job description Objectives of this role Provide guidance to junior and mid-level engineers, helping them develop their technical skills, career growth, and problem-solving abilities Identify skill gaps within the team and provide or recommend training resources to ensure engineers are up to date with the latest technologies and industry trends Promote a collaborative and open team culture, ensuring smooth communication and cooperation between team members, and with other departments like product management and design Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth Develop new features and infrastructure in support of rapidly emerging business and project requirements Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities Responsibilities Serve as the primary point of contact for technical discussions with senior management, other engineering teams, and business units. Translate complex technical topics into clear, understandable language for non-technical stakeholders Encourage and implement process improvements to increase team productivity, code quality, and project delivery efficiency. Advocate for Agile or other development methodologies as necessary Anticipate potential technical risks and bottlenecks, and develop mitigation strategies to minimize impact on project timelines and quality Advocate for and implement test automation, CI/CD pipelines, and other tools to improve the speed and quality of releases Participate in all aspects of agile software development, including design, implementation, and deployment Design and provide guidance on building end-to-end systems optimized for speed and scale Work primarily in technologies like .NET, Angular/REACT, Java Script, SQL Server, Postgres, etc. Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs Evaluate team performance, providing constructive feedback and recognition to maintain high levels of motivation and productivity Required skills and qualifications At least 5-7 years of Industry experience in working and building large-scale software applications Experience in building web applications Experience in designing and integrating RESTful APIs Knowledge of Angular/REACT and Java Script Excellent debugging and optimization skills Experience in unit/integration testing Preferred skills and qualifications Bachelor s degree (or equivalent) in computer science, information technology, or engineering Interest in learning new tools, languages, workflows, and philosophies Professional certifications Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Product managementComputer scienceWeb technologiesFront endDebuggingIntegration testingAgileProject deliveryInformation technologySQL

Job description Company Description: Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation s top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company s eHealth Connect solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description: Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities: Develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies. Working with the team to perform coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation. Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access: Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information ( PHI ), electronic Protected Health Information ( ePHI ), and/or Personally Identifiable Information ( PII ) (collectively known as a PHI Secure Area ), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge and Skill Requirements : 4-year degree in computer science, computer engineeri