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SAN
Sanofi 4.3
Hyderabad 4-9 Yrs Not disclosed
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Job description About the job Our Team: Within Digital Risk Compliance, we are looking for a Digital Risk Compliance Expert - Controls Assurance. We are the Digital Risk Compliance team. Our mission is to drive Digital Risk Compliance to protect patient safety and Sanofi growth. One of our key drivers is to demonstrate risk compliance health across critical digital solutions and/or third parties by providing proactive operating effectiveness insights of Digital controls through real-time monitoring and assurance. Where real-time monitoring is not yet available, we are conducting assessment testing campaigns to check effectiveness of controls mitigating Digital risks (i.e.: Product Quality Patient safety, Financial, Cyber risks ) What you ll be doing: The Digital Risk Compliance Expert- Controls Assurance will be responsible to drive the execution of assessment and testing campaigns: GxP Periodic Reviews Third Party Assessments. The DRC team is composed of around 60 team members. Your impact would go way beyond this team: our aim is, by ensuring Risk Compliance @the speed of the business, to support the Digital transformation with a OneSanofi objective to halve the time from discovery to therapy. This role provides an opportunity to work in an international environment, into a dynamic team, fully empowered to propose and implement innovative ideas. This role will also provide the Digital Risk Compliance Expert with hands-on experience on collaborating with diverse business teams and vendors. Main responsibilities: GxP Periodic Reviews Conduct activities related to the execution of GxP Periodic Reviews with a high level of expertise and critical thinking mindset Support the operational elements of the GxP Periodic Reviews process Identify compliance risks and areas of improvement Evaluate the adequacy of designed controls with a continuous improvement mindset Lead the improvement of the GxP Periodic Reviews process with a continuous improvement mindset, exploring synergies with other controls assurance functions ( Third Party Audit ), and enable transformation and automation Ensure proper and timely reporting of GxP Periodic Reviews plan progress via the maintenance of dedicated KPIs Escalate execution issues and alerts as needed Third Party Risk Assessments Support the execution of third party quality assessments and audits (typically remotely) Identify compliance risks and areas of improvement and evaluate the adequacy of designed controls, drawing conclusions and presenting findings to Third Party Audit team The position is based in the above mentioned location with the opportunity to collaborate with internal and external stakeholders located all around the globe. About you If you are passionate about Digital/IT and Quality, if you want to make a difference in how we work, you should come and join a dynamic team with great values! Based on prior experience of the selected applicant, upskilling opportunities will be provided. Education Experience Bachelor s degree in a scientific, engineering or Digital/IT discipline 4+ years of experience in Audit / Quality Assurance / inspection experience in regulated GxP computerized systems environments 4+ years of experience in Quality Management, Computerized Systems compliance (GxP, Sarbannes Oxley, Data Privacy, Cyber), or Information Technology contributing to regulated projects or system lifecycle activities 2+ years of experience working in the Life Sciences industry Soft skills: Stakeholder management Adaptability to a changing and highly dynamic work environment Strong critical-thinking and problem-solving skills Demonstrated leadership skills and ability to effectively influence and make decisions, in a global setting Excellent written and oral communication in English Strong interpersonal skills to effectively communicate and build effective relationships with a variety of stakeholders Pragmatic and results-driven Excellent organizational and communication skills Rigor and assertiveness with the ability to present in an impactful way High level of proactivity and autonom
Posted 2 hours ago Typically responds within 2 days
FRO
Frontline Analysts 4.3
Remote 10-11 Yrs Not disclosed
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Job description Job Title: Telecoms & Media Sector Analyst (2 Roles Mid & Senior) Location: India (Remote/Hybrid) We are hiring two deep-domain specialists for high-quality sector research in telecoms and media: Mid-Level Analyst: 4+ years of sector experience Senior Analyst: 10+ years of sector experience This is not for generalists. We need candidates with a genuine track record in telecom/media—people who can deliver strategic insights, trend analysis, and single-name coverage with depth and clarity. What You’ll Do: Write detailed sector reports and company-level research Analyse strategic, technical, and regulatory developments Work through Frontline Analysts for a leading US investment firm Publish under your own name to global end-clients Receive mentorship from a ranked City equity analyst Who Should Apply: Background in telecom/media strategy units, IR, or equity research Strong writing skills and structured thinking Familiarity with big data applications in telecom/media is a plus Understanding of international as well as Indian market dynamics MBA from a top-tier Indian or global business school If you're a sector insider ready to do world-class research and grow your name—apply now, stating which role you’re applying for. Role: Other Industry Type: Analytics / KPO / Research Department: Other Employment Type: Full Time, Permanent Role Category: Other Education PG: MBA/PGDM in Finance Key Skills Equity Analyst
Posted 5 hours ago Typically responds within 2 days
SAM
Technical Support Specialist Recruiter Active
Samsara Inc 4.3
Bengaluru 2-5 Yrs Not disclosed
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Job description Role & responsibilities Respond to inbound customer requests for assistance through live channels (phone and chat). Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion Self-Manage personal workload in an effective and efficient manner Utilize available knowledge, tools, and resources to resolve customer issues Clearly and concisely documenting communications with Customers Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Preferred candidate profile Bachelors degree or higher in a technical discipline such as computer science or engineering 1-3 years of experience in a technical product support role Technical know-how - youre comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system Interest and ability to work in a fast-growing environment with changing responsibilities. Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting Able to work flexible hours - nights and weekends a plus An ideal candidate also has: General knowledge about Electrical circuits, GPS and telematics. General knowledge of networking. Excellent troubleshooting skills. Excellent communication skills in both written and spoken. Perks and benefits Our target total compensation market position is in the top 25% of all software and hardware companies. Our employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, team based incentive schemes, health benefits, personal development, Samsara for Good fund, and much, much more. Take a look at our Total Rewards site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation. Flexible Work At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Troubleshooting SUPPORTL1Spanish
Posted 1 day ago Typically responds within 2 days
CEL
Senior HR Business Partner Recruiter Active
Celigo, Inc. 4.3
Hyderabad 12-17 Yrs Not disclosed
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Job description Job Title: Senior HRBP Location: Hyderabad Department: Human Resources Reports To: Head of HR, APAC Why Celigo Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is seeking a strategic and employee-centric Senior HR Business Partner who will work closely with leadership to drive key people programs, enhance employee experience, and contribute to the overall success of our teams. You ll partner with executives and business leaders to align HR strategies with business goals, while also driving initiatives around onboarding, performance reviews, and engagement. The right candidate will drive impactful programs that enhance engagement, fuel our connected and collaborative culture, and support hybrid and remote populations. By embodying our core values they will play a critical role in shaping a culture where employees feel valued and empowered to thrive.This position requires on-site presence couple times per week. Role Overview As a Senior HR Business Partner, you will act as a strategic advisor and thought partner to senior leaders across key functions. This role requires someone who thrives in a high-growth, fast-paced product environment and is equally adept at driving people strategy and delivering hands-on HR solutions. You will be instrumental in shaping the company s culture, building leadership capability, and ensuring the alignment of HR initiatives with business goals. You will work closely with cross-functional teams including Talent Acquisition, LD, Total Rewards, and Finance to build an agile, high-performing, and engaged workforce. If youre a proactive, solution-oriented HR professional who brings structure, clarity, and innovation to the table this role is for you. Key Responsibilities: Strategic HR Partnership Partner with business leaders to provide strategic guidance on organization design, workforce planning, and succession management aligned with business needs. Influence key decisions related to talent strategy, team structure, and performance enablement. Guide leadership through change management and transformation efforts during scale-up and growth phases. Employee Lifecycle Ownership Oversee the entire employee lifecycle from onboarding to offboarding ensuring a consistent, high-quality employee experience. Drive performance management processes, including calibration, feedback, promotions, and developmental planning. Partner with Business teams to build LD programs for manager capability and learning interventions that drive business outcomes. Culture, Engagement Experience Champion a connected and inclusive work culture across hybrid and remote teams. Use data (HR Metrics, engagement surveys, retention trends, exit feedback) to continuously improve people programs and employee morale. Design and implement initiatives focused on recognition, career development, employee listening, and belonging. People Operations Compliance Collaborate with HR operations and Total Rewards teams to support policies, compensation planning, and compliance. Ensure seamless integration between HR programs and business operations. Manage sensitive employee relations issues with discretion and fairness. Program Management Enablement Lead or co-lead large-scale programs (e.g., DEI, onboarding redesign, leadership bootcamps, talent mobility). Work with vendors and partners to deliver effective people-centric solutions. Track and report success metrics for all major programs and initiatives. Skills Qualifications: 12+ years of progressive HR experience, ideally in product-based, global organizations. Proven success in building business-aligned HR strategies with tangible impact. Strong stakeholder management skills with the ability to influence at all levels. High comfort with ambiguity and s
Posted 1 day ago Typically responds within 2 days
EPS
Global Mobility-Team Lead Recruiter Active
Epsilon Data Management 4.3
Gurugram 6-8 Yrs Not disclosed
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Job description Company description Resources is the backbone of Publicis Groupe, the world s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview This senior role blends strategic leadership with hands-on execution. The ideal candidate will have 6-8 years of Global Mobility experience, including 2-3 years team supervisory experience. Approximately 40% of the role focuses on team management and stakeholder engagement, while 60% is dedicated to overseeing daily operational tasks. Responsibilities Team Leadership Monitor Objectives: Track team performance against defined goals, monitor task completion and workflow efficiency, identify roadblocks, and provide timely feedback Collaborate: Foster a culture of teamwork and professional growth. Liaison: Serve as the point of contact for regional teams for the tasks transitioned, ensuring smooth communication and handovers. Operational Execution and oversight Oversight, review and execution of expatriate tax related mobility operational matters, including: Taxation and Payroll: The preparation, review and coordination of annual tax authorization processes. Compensation data collection and timely distribution of the required data. Tracking and collection of tax equalization balances, refunds and other cash settlements. Data entry and tracking of compensation and benefits elements to support and facilitate payroll reporting. Tracking and reporting on the status and progress of tax compliance seasons. Immigration Visa Processing: Review the preparation of business visa support documents (e.g., invitation, Support letters and port-of-entry letters), Validate business visa activities, Business visa application preparation as needed. Oversee compliance with global entry procedures and other compliance regulations for remote workers, in accordance with established SOPs and risk framework. Qualifications Experience Leadership Experience: 6-10 years in Global Mobility in high volume SLA driven Organisation, with 2-3 years team supervisory experience. Team Management: Proven ability to manage diverse teams in a fast-paced environment. Delegate tasks effectively, give constructive feedback, and foster growth and development within the team. Promote a positive team spirit and support the achievement of team goals. Role: Team Leader Industry Type: Advertising & Marketing Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementPayrollPublic relationsTeam managementData collectionHealthcareWorkflowTaxationRisk managementData entry
Posted 1 day ago Typically responds within 2 days
AST
Asteroidx 4.3
Bengaluru 0-4 Yrs 6.5-9.5 Lacs PA
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Job description Job description Title: Sales Development Representative Experience: Freshers to 3 years Work mode: 5 days a week in office (Mon to Fri) Shift: 6:30pm to 3:30am IST (Evening shifts) Salary - 6.5 L to 9.5 L About Us: We are a rapidly growing Amazon performance marketing agency dedicated to driving growth for our clients through data-driven and innovative solutions. Recently named as one of the Top 15 Advertising Startups Making Waves in Toronto, AsteroidX is a fast-growing start-up that helps Amazon sellers make more money. Think of us as a digital marketing agency built specifically for Amazon Ads. Were a certified Amazon Partner and manage over $20 million in Amazon Ad spend every year. Learn more at AsteroidX.com. As part of our commitment to expanding our team, Were looking for resilient, motivated, and experienced Sales Development Representatives (SDRs) to join our remote team. Included: training program, Amazon Advertising certification, mentorship, benefits, and modern, metric-driven career advancement. Responsibilities: - Conduct outbound cold calls to potential customers - Articulating the value proposition and helping customers understand how our solutions can solve their business problems - Prospecting, generating, qualifying, processing and following up on leads and appointment setting for our external sales team - Collaboratively work with the sales, marketing team and leadership to develop lead generation strategies to generate lead opportunities with prospective customers - Meeting and exceeding key KPIs, including those for outbound calls, meetings booked and conversion Requirements: - You should have at least 0 to 2 years of client facing experience working with US and/or North American customers - You are OK working from 6:30pm to 3:30am IST (night shift) - Fluent in English - Resilient with a strong desire to succeed; 100% cold calling means rejection is part of the job, and you need to bounce back - Call, nurture, and schedule appointments with cold leads; keep pipeline organized - You are coachable, open to feedback and mentorship What we offer: - A competitive compensation package with performance incentives. - Robust benefits including health coverage and paid time off. - Pathways for professional growth in a company that is scaling rapidly. Role: Business Development Executive (BDE) Industry Type: Advertising & Marketing (Digital Marketing) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Cold CallingUS SalesInside Sales International SalesBusiness DevelopmentUS Market
Posted 1 day ago Typically responds within 2 days
TRU
Senior Editor, Streaming Recruiter Active
Trusted Media Brands 4.3
Gurugram 3-9 Yrs Not disclosed
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Job description Trusted Media Brands is a leading global media company that reaches hundreds of millions of consumers via our dynamic portfolio of media properties We offer best-in-class insights and data-driven marketing solutions that reach engaged communities across food, home, lifestyle and wellness content; and now following our August 2021 acquisition of Jukin Media, a leading digital entertainment company, we also engage audiences across the pets, humor, and active lifestyle verticals In all we reach nearly 100 million people globally, and we deliver more than two billion minutes of monthly video viewership across streaming TV and social media See whats new at FailArmy, Taste of Home, The Pet Collective, Family Handyman, People Are Awesome, Readers Digest, The Healthy and Birds and Blooms, Location: Our office is in Gurgaon, India This role will be a hybrid in-office / remote position, with the expectation of at least two (2) days per week in the office, About the role: Reporting to the Post-Production Supervisor, the Senior Editor is a creative video expert with excellent technical skills, a strong creative flair, and a deep understanding of shortand long-form video content production As a Senior Editor, you will oversee the entire editorial process, ensuring that content is accurate, engaging, and aligns with all brand standards You will be comfortable both giving and receiving creative feedback and addressing notes in a timely manner Organized with the ability to multitask effectively, you are eager to be part of a growing, award-winning video team, About you: The Senior Editor is a dedicated editor for the Streaming Post-Production team supporting the creation and execution of all Streaming TV series programming, including Original and Clip based series, The Senior Editor will also be called upon to cut special presentations and sizzles according to specifications outlined by the team which will align with all brand standards Editors are expected to learn the brands voice, edit quickly with precision, and will be responsible for final delivery of all assets to publishing, Your day-to-day: Owning episodic television projects from start to finish, Raise the bar creatively while delivering best-in-class content for our extensive audience, Respond in a timely manner to notes from the Creative Producers and Executives Maintaining TMB voice and standards across all editorial projects Quality check deliverables at various specifications for multiple platforms Understanding the requirements for pilots/concepts of new content properties, including developing the workflows and processes so they can be delegated as needed, Aid in Mentorship of Junior Editors to elevate the quality of their work while maintaining company and brand standards, Requirements: Minimum of 8+ Years in Post-Production as an Editor, with at least 2 years as a senior-level editor in a production environment (digital, production, broadcast, post), Knowledge and understanding of standard production/post-tech tools and workflow, Proficiency in Premiere Pro, Frame io, After Effects and other video production tools, Deep knowledge of and experience creating high-performing content for broadcast/streaming and social platforms, Open to the ability to adapt to and test AI (Artificial Intelligence) tools and trends, Mastery of the English language and a familiarity of English used in U S digital media Strong communication and organizational skills, Solid leadership skills with the ability to communicate strategy and objectives clearly, A disposition for high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels, Must be available to work swing shifts as needed, About this team: Part of TMBs Creative organization, the talented producers, videographers, editors, photographers and set stylists who are part of TMBs Video & Production teams produce hundreds of hours of programming for TMBs brands each year Working on web, social and streaming powerhouse brands, such as FailArmy, The Pet Collective, Taste
Posted 1 day ago Typically responds within 2 days
LAN
MERN Full Stack Developer Recruiter Active
Lantern Capital 4.3
Remote 1-2 Yrs Not disclosed
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Job description At Lantern Capital, our mission is clear: Everyone Wins! We believe this starts with creating a fulfilling environment for our team. We re currently looking for an experienced Full Stack Developer to join our remote team in India. In this role, you ll contribute to the development of a new web portal application, a key external product built on the MERN stack. As our ideal candidate, you enjoy writing code, clarifying requirements, and contributing to technical design discussions. You have a passion for efficiency and effectiveness in a remote team environment. Responsibilities: - Lead the design, development, and testing of new features and functionality for our MERN stack-based web portal application, leveraging MongoDB, Express, React, and Node.js. - Collaborate with designers and stakeholders to ensure that the application meets all user needs and requirements. - Develop and optimize APIs and handle third-party API integrations. - Write, review, and maintain high-quality, well-documented, and scalable code. - Implement and execute unit, UI, acceptance, performance, and security tests to ensure code quality, reliability, and system stability. - Diagnose and resolve technical issues to improve system reliability and performance. Required Skills Experience: - 1-2 years of professional experience, ideally in a fintech or similar environment. - Bachelor s degree in Computer Science or a related field. - Proficiency in JavaScript, React, Node.js, Express, and MongoDB. - Strong understanding of RESTful APIs and experience integrating third-party APIs. - Knowledge of RBAC (Role-Based Access Control) and best practices for web security. - Experience working with Azure Blob storage, Docker containers, and other Azure cloud services. - Proven ability to write clean, maintainable, and scalable code. - Hands-on experience with testing methodologies and tools for unit, UI, acceptance, performance, and security testing. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills, with a commitment to team success. About Lantern Capital Lantern Capital is an equipment financing and business lending brokerage based in Mississauga, Ontario, serving clients across Canada. We focus on helping our clients access the capital they need for growth and success. As advisors and consultants, we build lifelong partnerships with our clients by delivering expertise and trust. At Lantern Capital, we create an environment where everyone wins. We invest in our team, so they can, in turn, deliver the best outcomes for our partners, clients, and community. We appreciate all qualified applications. Only selected candidates will be contacted for interviews. Role: Full Stack Developer Industry Type: Financial Services Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceAccess controlWeb technologiesCloud ServicesTechnical designFocusSecurity testingJavascriptDesign developmentMongoDB
Posted 1 day ago Typically responds within 2 days
SAM
Samsara Technologies 4.3
Hybrid - Bengaluru 7-11 Yrs Not disclosed
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Job description About the role: The Senior Security Engineer - Enterprise Security is responsible for building, operating, and maintaining Samsaras core security infrastructure.You will collaborate with a global team of engineers to build a world-class security engineering program utilizing modern principles across corporate and product infrastructure. You take security seriously and strive to build low-friction solutions developed in close partnership with others. You are passionate about building automated alerting and response capabilities and helping to drive insights around potentially malicious activity within production environments. You will use your familiarity with a diverse set of technologies and practices to build a leading program in our industry. This would be a remote job - Bangalore based. This role requires working 2 PM-11 PM IST. Relocation assistance will not be provided. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Contribute to the development, deployment, and management of Samsara’s enterprise security program, including endpoint detection and response, vulnerability management, device trust, identity lifecycle management, and secure web gateways. Be responsible for one or more key security systems, working directly with stakeholders and vendors to ensure seamless integration and operation. Write documentation and runbooks around key enterprise security needs. Occasionally collaborate with Security Operations to provide subject matter expertise around security investigations and incident management. Assist with other automated security tooling, such as just-in-time access management, least privilege access, and other security engineering priorities. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Deep subject matter expertise within enterprise security, including extensive experience managing endpoint security, identity lifecycle, or device trust efforts. Strong grasp of networking and routing technologies. Significant (6+ years) experience working in enterprise security in the technology sector. Proficiency in a scripting language such as Python or Go. Previous experience planning and implementing DLP technologies and zero trust networking solutions. Willingness to collaborate and mentor security operations analysts, including via documentation writing, code pairing, and other activities. An ideal candidate also has: Experience building out security programs using modern SaaS platforms such as Zscaler, Crowdstrike, Wiz, Splunk, and other tools. Experience driving efforts around least privilege, just-in-time access management, and identity lifecycle management. Role: Security Engineer / Analyst Industry Type: Emerging Technologies (IoT) Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization, BCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills
Posted 1 day ago Typically responds within 2 days
INF
Support Engineer Recruiter Active
Infinite 4.3
Hyderabad 3-5 Yrs Not disclosed
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Job description Help Desk Support - Night shift Job Summary:We are looking for experienced Level 2 Service Desk Engineers with a healthcare background to provide technical support for clinical and business applications, infrastructure, and end-user devices in a healthcare environment. The ideal candidates should have strong troubleshooting skills, experience with healthcare IT systems (EHR, EMR), and expertise in Windows environments, networking, and remote support tools.Key Responsibilities:Level 2 Responsibilities:Provide advanced technical support for desktops, laptops, printers, and mobile devices.Troubleshoot Windows OS (10/11), Office 365, Active Directory (AD), and Exchange.Support EHR/EMR applications (e.g., Epic, Cerner, Meditech) and healthcare software.Assist with VPN, Citrix, and remote desktop troubleshooting.Manage user accounts, password resets, and access requests in AD and hospital systems.Install, configure, and maintain hospital workstations and peripherals.Document issues, solutions, and workflows in ITSM tools (ServiceNow, Remedy, etc.).Escalate complex issues to Level 3 engineers as needed.Level 3 Responsibilities:Diagnose and resolve complex infrastructure, networking, and application issues.Manage and maintain Active Directory, Group Policies, and Domain Services.Administer and troubleshoot VMware, Hyper-V, and Windows Server environments.Support and maintain healthcare IT applications, integrations, and middleware.Troubleshoot networking issues (DNS, DHCP, VLANs, firewalls, VPNs, Wi-Fi).Perform server maintenance, patching, and security updates.Work with electronic health records (EHR/EMR) teams to resolve application issues.Develop automation scripts using PowerShell or equivalent tools.Participate in incident response, disaster recovery, and cybersecurity initiatives.Required Skills Experience:Level 2 Requirements: 3-5 years of experience in IT support, helpdesk, or service desk roles. Strong knowledge of Windows OS, Active Directory, Office 365, and remote tools. Experience supporting EHR/EMR applications (Epic, Cerner, Meditech, etc.). Familiarity with ticketing systems (ServiceNow, Remedy, JIRA, etc.). Experience with Citrix, VPN, and cloud-based healthcare solutions. Strong troubleshooting skills and ability to handle escalations. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills VMwareAutomationNetworkingVPNActive directoryDNSMiddlewareTechnical supportDHCPRemedy
Posted 1 day ago Typically responds within 2 days
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