Job description What you ll do: As a Product Owner within the ATLAS program , you will play a key role in defining, evolving, and operating business critical internal applications that form the delivery backbone of SAP Global Cloud Operations (GCO) . You will shape the product vision and roadmap for your assigned application by deeply understanding end to end business processes across the commercial and technical worlds of GCO and translating them into scalable, automated, and customer centric solutions. Working closely with global stakeholders, architects, developers, and fellow Product Owners, you will ensure seamless integration across the application landscape. Your focus will be on improving efficiency, standardization, automation, and transparency across Initial Deal setup, Customer Landscape Changes, and Service Requests , ultimately enabling SAP to scale the RISE with SAP offering successfully. You will act as the single point of ownership for your application throughout its lifecycle driving discovery, delivery, adoption, and operational excellence while contributing to the strategic goals of the ATLAS program and SAP GCO. Tasks and Responsibilities Conduct in depth discovery with business stakeholders, end users, and operational teams to understand pain points, process gaps, and automation potential across GCO commercial and technical processes. Own and continuously refine the product vision, backlog, and roadmap for your assigned application within the ATLAS landscape. Capture business requirements and translate them into clear, well structured user stories with acceptance criteria for agile development teams. Collaborate closely with IT architects, developers, testers, and other business stakeholders to ensure end to end process consistency, high data quality, and a unified user experience across applications. Align solution designs with E2E ECS processes , including Sales to Deliver, Commercial approvals, Landscape provisioning, Production operations, and Billing integration. Support and contribute to test strategies , release readiness, and quality assurance for newly delivered functionalities. Act as subject matter expert and primary point of contact for operational support teams, ensuring stable operations and continuous improvement. Communicate product updates, process changes, and roadmap progress effectively through enablement sessions, documentation, and stakeholder updates. Actively contribute to Simplify Standardize Automate initiatives , identifying opportunities to reduce manual effort, improve scalability, and support the growing RISE with SAP customer volume. What you bring: Academic degree in Informatics, Business Information Technology, Business Administration, or comparable professional experience. Proven experience as a Product Owner, or similar role, preferably in complex enterprise or cloud environments. Strong understanding of Global Cloud Operations, IT service delivery models, and integrated business IT processes. Experience working with IT architectures, system integrations, and E2E toolchains in large scale enterprise environments. Solid knowledge of agile software development methodologies, especially SCRUM, and hands on experience with requirements and backlog management. Ability to translate complex business processes into intuitive, scalable digital solutions. Strong communication, stakeholder management, and collaboration skills in a global, interdisciplinary setup. Open, analytical, and conceptual mindset with a strong focus on continuous improvement. Fluency in English (written and spoken). Meet the team The Technical World , managing configuration, provisioning, operations, and landscape changes The ATLAS program integrates these worlds to simplify customer experience, accelerate delivery, and enable scale a critical foundation for the rapid growth driven by RISE with SAP . As a Product Owner, you will take responsibility for one of these core applications and work as part of a collaborative network of Product Management Team shaping the future GCO delivery platform. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Technical Lead Industry Type: Building Material Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Product managementAutomationSAPManager Quality AssuranceBillingAgileScrumData qualityInformation technologyAnalytics
Posted 2 hours ago
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Typically responds within 2 days
Job description Key Responsibilities Customer Feedback Management: Proactively make outbound calls to existing customers to gather feedback on the services provided. Document feedback from customer and identifying areas for improvement and report feedback to relevant departments. Inbound Call Management: Respond promptly to incoming calls, address customer inquiries and resolve grievances efficiently. Maintain a high level of professionalism and courtesy during interactions with customers. Documentation and Record Keeping: Accurately document all inbound inquiries and client grievances and maintain comprehensive database. Ensure proper filing and organization of customer-related documentation for easy retrieval and analysis. Payment Follow-ups: Conduct systematic follow-ups on pending payments, utilize system-generated messages to streamline the payment process. Collaborate with the finance department to ensure timely resolution of payment-related issues. Client Insights Gathering: Design and conduct client surveys to gather insights into preferences, needs, and overall satisfaction. Analyse the surveyed data to identify trends and patterns, provide actionable recommendations for enhancing customer experience. Annual Client Renewals: Manage the annual client renewal process, ensuring timely communication with clients about contract renewals. Work closely with the sales and account management teams to secure client renewals and address any concerns. Lead Assignment: Understand the requirements of leads generated and inquiries received. Effectively assign leads to the sales team based on client needs and preferences, ensuring a seamless transition from inquiry to the sales process. Qualifications: Bachelor's and Master's degrees in sales, marketing, BBA, B. Com, MBA or any other relevant academic background. Experience: Should have a work experience of at least 0.5 to 1 year of relevant work experience. Skills: Should be proficient at using Microsoft Office and Customer Relationship Management Software Experience: Proven work experience as a Customer Service Representative, sales or communications. Language: Should be fluent in English (written and oral communication), Gujarati (Oral) and has strong analytical, and comprehensive skills. Skills: Ability to multitask, prioritize, and manage time effectively. Skills: Should have interpersonal skills, active listener, and a team player. Salary Expectations: The annual salary range is 3.36-4.20 per annum. The exact salary is subject to the candidate's experience, motivation and calibre. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Customer Retention - Non Voice Industry Type: Power Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate, B.B.A. / B.M.S. in Management, B.Com in Commerce PG: MBA/PGDM in Any Specialization, Any Postgraduate Key Skills Customer Service RepresentativeOutboundCustomer Relation ExecutiveInterpersonal skillsSalesAnalyticalAccount managementSales processManagementCRM
Posted 5 hours ago
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Typically responds within 2 days
Description Key Responsibilities Support the sales department in generating leads for prospective clients and manage client database. Research and map potential clients and manage client database. Conduct site survey to identify and assess the needs of the customers. Assist the Sales Head to prepare sales pitch, sales proposals, and draft agreements based on the needs of the clients. Support the Sales Department in achieving its targets and objectives. Occasionally, support the team with administrative tasks as and when needed. Key Deliverables Submit an internship report at the end of the Internship tenure, clearly reflecting on the learnings. Attend at least 5 client meetings, make 30 cold calls to prospective clients. Document current sales strategies and contribute the development of Sales SOP. Required Qualifications Should be currently enrolled in a college/ university at bachelor s or master s degree in management, Business, Entrepreneurship, Engineering, Liberal Studies etc. Should have the passion to learn and grow and should be self-motivated to exhibit the roles and responsibilities of the Job. Prior experience in Sales or Marketing is an asset but not necessary. Should be well verse with Microsoft Word, Microsoft Excel, and PowerPoint Presentation. Should be fluent in English (written and oral communication), Gujarati (Oral) and has strong analytical, and comprehensive skills. Should be reliable, adaptive, accountable and have the ability to work in teams. Duration The internship is for 3 months and extendable up to 6 months. Based on the performance and enthusiasm, selected interns will then be encouraged to apply for employment at Duro Green or will be able to continue to work on part-time basis along with studies. Any expenses occurred as part of work will be reimbursed. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Direct Sales Executive Industry Type: Power Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Sales HeadWaste managementCold callingAdministrationSales strategyExcelSalesInternAnalyticalInternship
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary: We are seeking a proactive and detail-oriented Project Coordinator to assist in planning, executing, and finalizing projects according to deadlines and within budget. You will work closely with the project manager and team members to ensure smooth coordination, timely deliverables, and effective communication across all stakeholders. Key Responsibilities: Assist in the development of project plans, timelines, and schedules. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Monitor project progress and handle any issues that arise. Maintain project documentation, reports, and minutes of meetings. Track tasks, deliverables, and deadlines to ensure timely completion. Organize and attend stakeholder meetings; prepare and distribute minutes. Ensure all projects adhere to frameworks and documentation standards. Support project budgeting and cost tracking efforts. Communicate with team members and stakeholders to clarify project requirements and updates. Maintain project-related databases and software tools (e.g., Asana, Trello, MS Project). Qualifications: Bachelor s degree in Business Administration, Project Management, or a related field. Proven work experience as a Project Coordinator or similar role. Knowledge of project management tools and software. Strong organizational and multitasking skills. Excellent written and verbal communication. Ability to work effectively under pressure and meet tight deadlines. Certification in project management (e.g., PMP, CAPM) is a plus. Preferred Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with tools like Jira, Trello, Monday.com, or Asana. Basic understanding of budgeting and financial tracking. Ability to adapt to shifting priorities and work independently. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Business Development Executive (BDE) Industry Type: Engineering & Construction Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: B.B.A. / B.M.S. in Management, Any Graduate PG: Any Postgraduate Key Skills Business administrationProject CoordinatorPMPPDFTelecalling ExecutiveCAPMProject managementLead Generation ExecutiveMS OfficeJIRA
Posted 1 day ago
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Typically responds within 2 days
Job description As a Sales Engineer, you will be responsible for providing technical support to customers, communicating with clients, and managing the sales process. This is a hybrid role, with the primary location in Chennai, but the flexibility for some remote work. Sales Skills Excellent Communication Skills Analytical Skills Product Knowledge Presentation Skills Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Direct Sales Executive Industry Type: Industrial Equipment / Machinery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Selection processAnalytical skillsTrainingSalesFocusDatabaseWellnessSales processTechnical supportElectricals
Posted 1 day ago
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Typically responds within 2 days
Job description Key Responsibilities Strategize and generate leads for the sales head to obtain new clients. Researching, mapping and analyzing potential clients and manage client database. Liaison with municipal corporation officers, private sector and other relevant and potential clients from where the lead can be generated. Conduct site survey to identify and assess the needs of the customers. Deliver sales pitch and presentation to convert leads to successful sales. Negotiate contracts with potential clients to close the sales. Prepare proposals and draft agreements based on the needs of the clients. Ensure that the firm s sales target is achieved. Regularly input the MIS and DSR sheet in the software and provide updates to the reporting manager. Efficiently handover the closed deals to project and operations manager, the accounts department and the customer care executive. Identify new revenue streams for business, potential prospects and sales options. Required Qualifications Should have a graduation or post-graduation degree in BBA, B. Com, Engineering, MBA, Sales and Marketing or any other relevant academic qualifications. Should have relevant experience of at least 0.5-2 years as a sales or business development executive and a total experience of 2-5 years in the service provider industry. Should posses the ability to effectively liaise with decision-makers at all levels of the organization. Should have effective people skills, take proactive approach and has a consultative sale approach. Should be well versed with Microsoft Office Should be fluent in English (written and oral communication), Gujarati (Oral) and has strong analytical, and comprehensive skills. Should have the ability to multi-task and understand priorities of the organization. Should be reliable, adaptive, accountable and have the ability to work in teams. Salary Expectations The annual Salary range from 3.36- 4.20 (per annum). The exact salary is subject to candidate s experience, motivation and calibre. For exceptional candidates, we are willing to negotiate the salary and there will be no bar. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Direct Sales Executive Industry Type: Power Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: B.Com in Commerce, Any Graduate, B.B.A. / B.M.S. in Management PG: MBA/PGDM in Any Specialization Key Skills Sales HeadLead generationCustomer Care ExecutiveMISAnalyticalDatabaseBusiness Development ExecutiveSales ExecutiveResearchMS Office
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title AI Workflow & Automation Engineer Job Description Your team We are the central Operations technology team powering IG s global customer servicing ecosystem. From voice and digital channels to email and AI capabilities, we design, build, and configure solutions that support every client-facing function across IG. Our work enables seamless servicing experiences for clients across 18 countries. Your role in the Team s Success You will sit alongside our existing AI Workflow & Automation Engineer, with a specific focus on contact centre journey optimisation and experimentation. We have made strong progress on AI deflection and continue to build on it and in parallel, the team s focus is expanding to improving the quality of every AI-assisted client interaction: reducing friction, increasing resolution, and building smarter journeys across all channels and platforms. Your ability to bring proven, outcome-driven AI delivery to this challenge will have direct and measurable impact on client experience and operational efficiency at scale. What you ll do AI Workflow Design & Build Design, build, test, and deploy AI-powered workflows and automation across contact centre platforms translating complex business processes and client journey logic into structured, scalable configurations. Own the end-to-end build lifecycle for assigned journeys: from requirements through design, configuration, testing, deployment, and post-live iteration. Partner with the Customer Platforms Architect and existing AI engineer to ensure workflows are architecturally sound, integration-ready, and aligned to platform governance standards. Journey Friction Reduction Identify friction in current AI client journeys where clients drop off, escalate unnecessarily, receive low-quality responses, or encounter avoidable effort and design targeted, evidence-based improvements. Map end-to-end client journeys to surface pain points addressable through better AI design, improved flow logic, smarter escalation handling, or content quality improvements. Apply proven methods from previous environments: structured problem diagnosis, clear hypotheses, and measurable outcomes not just platform reconfiguration. Experimentation & Optimisation Run structured experiments across AI journeys A/B tests, journey variants, hold-out comparisons using a hypothesis-driven approach to validate improvements before full rollout. Use conversation data, containment rates, escalation patterns, resolution rates, and CSAT signals to prioritise work and measure the impact of changes. Build a shared body of knowledge within the team: what works, what does not, and where the next opportunities are contributing to a culture of evidence-based AI improvement. AI Content & Prompt Quality Develop and refine AI prompts, responses, and agent-assist content ensuring accuracy, appropriate tone, and alignment to IGs client communication standards across all channels. Work with product, operations, SMEs, and compliance to validate AI content against policy and regulatory requirements. Maintain documentation, version control, and testing discipline across all AI content and workflow configurations. Performance & Continuous Improvement Monitor AI performance metrics across assigned journeys containment, resolution rate, CSAT, escalation rate, effort indicators and use data to drive iterative improvement. Contribute to IGs AI reporting cadence by surfacing actionable insights from performance data. Stay current on AI tooling developments relevant to contact centre environments and proactively identify new capabilities that could improve client or agent experiences. What you ll need for this role Impact-Driven AI Delivery A track record of delivering measurable business outcomes through AI in contact centre environments able to articulate what was built, what changed, and what the result was. Workflow Build Expertise Hands-on experience designing and building end-to-end AI-powered workflows; comfortable moving from requirement to deployed, tested configuration independently. Journey Thinking Approaches AI design from the clients perspective; identifies friction, designs for effort reduction, and evaluates success in terms of experience quality and business impact. Experimentation Mindset Designs structured tests, interprets results rigorously, and applies learnings iteratively treats AI delivery as a continuous improvement process, not a one-time build. AI Content Craft Writes clear, accurate, context-appropriate prompts and AI responses that perform consistently across a wide range of real client scenarios. Analytical Thinking Uses conversation and performance data to identify improvement opportunities and measure impact decisions are evidence-based, not intuition-led. Risk & Accuracy Discipline Ensures AI outputs are accurate, compliant, and appropriate; flags risks proactively and maintains rigorous pre-deployment testing standards. Cross-Team Collaboration Works effectively alongside platform specialists, data engineers, and operations stakeholders; shares knowledge and coordinates to avoid duplication and deliver coherent experiences. Key Qualification Requirement Essential 5+ years in contact centre AI, digital servicing automation, conversational design, or a closely related role. Proven, demonstrable track record of delivering business impact through AI in a contact centre or customer service environment specific outcomes required, not just tool familiarity. Hands-on experience building AI-powered workflows and automations in at least one enterprise contact centre platform (e.g. Genesys, Intercom, Salesforce, Amazon Connect, Dialogflow, or equivalent). Experience identifying and reducing friction in AI client journeys through workflow redesign, prompt improvement, escalation logic changes, or content quality improvements. Experience running structured AI experiments or A/B tests to validate and measure journey improvements in a live environment. Strong analytical skills comfortable using conversation trends, containment data, escalation patterns, and CSAT signals to drive decisions. Strong written communication skills with emphasis on clarity, accuracy, and tone in AI content. Desirable Experience with Genesys AI tooling AI Studio, AI Guide, Agent Assist or equivalent native AI capabilities within a CCaaS platform. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Software Development - Other Industry Type: Financial Services Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationVersion controlIVRFocusWorkflowContinuous improvementCSATOperationsFinancial servicesSalesforce
Posted 1 day ago
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Typically responds within 2 days
Job description We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you ll do As a Senior Client Delivery Manager, you will be taking ownership of driving delivery excellence for the large customer account, bringing a strong execution mindset, collaborative approach, and deep expertise in technology & cloud. With a positive, go-getter attitude, the focus remains on simplifying complexity, enabling teams, and continuously improving outcomes, while exploring new innovative areas like AI to enhance delivery value. As Client Delivery Manager you will be responsible for the following tasks: Own and grow the client engagement for SAP CE&A CDM EMEA and act as the voice of the client within SAP. Accountable for entire SAP CDM engagement, lead the engagement with supporting GCO functions and roles to deliver as per contract scope and in line with customer expectations. Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics). Act as an (de-)escalation point for delivery-related topics (Incidents, Service Requests and other customer requirements). Ensure seamless alignment across multiple CE&A and GCO and other SAP internal and external stakeholders. Oversee client onboarding activities, upgrade/migration projects, and other service delivery initiatives. Support commercial change request management in the client lifecycle, perform contract compliance and risk management (project and business risks). Support the positioning of additional ECS offerings and support contract renewal in alignment with SAP sales and presales teams. Share knowledge across CDM community. What you bring Fluency in English is mandatory 10+ years of experience in customer-facing roles, including strong exposure to cloud environments and transformation programs. Strong understanding of SAP Basis operations, cloud technologies, and hyperscalers such as Amazon Web Services, Microsoft Azure, or Google Cloud. Experience managing strategic enterprise customers and large-scale transformation engagements. Have strong understand of customer contract & ability to manage commercial governance effectively while keeping operational and contractual processes clean, structured, and well aligned. A proactive, ownership-driven mindset with the ability to manage critical situations calmly and effectively. Strong communication and collaboration skills with the ability to work across global teams and diverse stakeholders. Positive & inclusive attitude, adaptability, and passion for continuous learning, innovation, and customer success. Bachelor s degree in a relevant field; Project Management knowledge or certification is an added advantage. Ability to build trusted customer relationships and drive long-term strategic engagement. Experience leading governance discussions, escalations, Hypercare, and operational reviews Ability to drive customer transformation initiatives with confidence, ownership, and accountability. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Sr. Consultant Industry Type: Building Material Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Business servicesOperations ManagerSAPProject managementCloudSAP BasisRisk managementOperationsInformation technologyAnalytics
Posted 1 day ago
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Typically responds within 2 days
Job description What youll build Are you a cloud expert capable of designing and managing hybrid and multi-cloud environments We are looking for a visionary professional who can translate customer requirements into Sovereign Cloud strategies with technical accuracy, strategic governance, and the ability to coordinate effectively across teams. Role Expectation and Tasks Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders. Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.) Conduct customer assessment workshops to define the cloud roadmap from As-is to To-Be based on the deployment model Enable the customer to understand Sovereign cloud principles, operational aspects, and managed services Plan the migration roadmap together with partners, system integrators and SAP Professional Services or partners Advise on non-functional capabilities like Business Continuity, Security, Compliance Own technical discussions with the customer and liaise internally Provide ongoing deal support by being part of VAT and a trusted advisor Handover to delivery for deployment / provisioning. What you bring Bachelors / master s in computer science, Information Technology from an accredited university Effective customer communication and presentation High proficiency in SAP product portfolio, Industry solutions and offerings Must have a good understanding of SAP solution releases, dependencies Solid understanding of cloud and platform stacks like virtualization, Compute, network, storage, data center considerations. Good understanding of the hyperscaler like AWS, Azure, GCP and SCI capabilities SAP HANA, S/4 HANA, SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are a plus High-level knowledge about SAP BTP and Integration Knowledge of Cybersecurity, FIPS, Data Privacy Laws preferred Experience with SAP certified hardware vendors preferred Self-sufficient and work under critical timelines, continuous learner Fluency in English both written and spoken, additional language is an asset. 10+ years of customer-facing and SAP consulting experience 8+ years of enterprise architecture, solution design or SAP implementation experience Prior experience in pre-sales preferred Certification / experience with the hyperscaler AWS, Azure, GCP Service delivery, ITSM, SAP system operations and management Experience working with regulated industries and public sector. Where you belong Sovereign Cloud solutions help organizations comply with data privacy, residency, and sovereignty laws by keeping information systems within national borders. SAP Sovereign Cloud Services is a specialized unit within the Customer Services & Delivery (CS&D), specializing in end-to-end sovereign cloud solutions designed for regulated industries and government entities. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Cloud Consultant Industry Type: Building Material Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceSAPManaged servicesVATPresalesBusiness continuityOperationsInformation technologyVirtualizationAnalytics
Posted 1 day ago
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Typically responds within 2 days
Job description What you ll do As an IT Architect in our dynamic team, you will play a pivotal role in shaping the future of the Enterprise Service Management platform at SAP. You will collaborate closely with business leaders, product managers, and technical experts to design, implement, and optimize solutions for many lines of business (HR, Finance & Administration, Learning, Sales, etc). In your daily work, you will define and implement robust solutions for the Enterprise Service Management platform at SAP, aligning with business objectives and industry best practices. drive technical decision-making, provide architectural guidance, and conduct technical reviews. work seamlessly within an agile environment, collaborating with cross-functional teams to deliver high-quality solutions efficiently. identify and resolve complex technical challenges, leveraging your deep understanding of technology and problem-solving skills. stay abreast of emerging technologies and industry trends, driving innovation and continuous improvement within the team. What you bring At least 10 years of experiences with minimum 5 years of proven experience in designing and implementing complex enterprise solutions, preferably in the ITSM/ESM domain. Strong educational qualifications (Bachelor or Master in IT, Software engineering, Business Informatics or related fields). Professional experience in full-stack development, including knowledge of SAP Cloud Application Programming Model (CAP). Proficiency in developing web applications using SAPUI5/Fiori and other UI technologies such as Angular, React integrating with multiple backend(s) via API(s) and other promise-based frameworks. Working knowledge and deep understanding on Database technologies like SQL/No-SQL/In-memory/Index Database(s) with both on prem and cloud containers exposure. Strong foundation in Java programming and experience in leveraging Spring Boot framework. Excellent technical skills in SAP CDS/CQN, OData/REST/SOAP based services, HANA, XSUAA/OAuth2/JWT. Practical experience with SAP BTP (deployment, monitoring, entitlements). Proficiency in CI/CPI/APIM/IFlows Integration with OnPrem and Cloud systems. Conceptual and working knowledge preferred on containerisation and deployment technologies like Docker, Kubernetes, Cluster(s) orchestration, management and basic concept of Serverless deployment(s). Exposure to basic AI terminology, data modelling and consumption of AI services stacks. Previous experience with SAP ESM, CRM, or Service Cloud solutions is a plus. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Technical Architect Industry Type: Building Material Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Service managementBackendSAPApplication programmingAgileInformation technologyAnalyticsMonitoringSQLCRM
Posted 1 day ago
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Typically responds within 2 days