Job description We are looking for a DevOps leader with deep experience in python build/ci/cd ecosystem for an exciting and cutting edge stealth startup in Silicon Valley. Responsibilities: Design and implement complex CI/CD pipelines in python and leveraging cutting-edge python packaging, dependency management, and CI/CD practices Optimize speed and reliability of builds Define test automation tools, architecture and integration with CI/CD platforms, and drive TA implementation in python Implement configuration management to set standards and best practices Manage and optimize cloud infrastructure resources: GCP or AWS or Azure Collaborate with development teams to understand application requirements and optimize deployment processes Work closely with operations teams to ensure smooth transition of applications into production. Develop and maintain documentation for system configurations, processes, and procedures Eligibility: 5-12 years of experience in DevOps, with minimum 2-5years of experience on python build echo system Python packaging, distribution,concurrent builds, dependencies, environments, test framework integrations, linting. Pip, poetry, uv, flint CI/CD: pylint, coverage.py, cprofile, python scripting, docker, k8s, IaC (Terraform, Ansible, Puppet, Helm) Platforms (Teamcity (preferred) or Jenkins or Github Actions or CircleCI, TravisCI) Test Automation: pytest, unittest, integration tests, plyright (preferred) Cloud platforms: AWS or Azure or GCP and platform specific CI/CD services and tools. Familiarity with logging and monitoring tools (e.g. Prometheus, Grafana). Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Devops AzureGke ClusterTeamcityCloud Formation AwsTravis CiAksGithub ActionsGitlab Ci / CdEksJenkinsTerraformDockerGCPPipCloudAnsibleHelm ChartsPoetryAWSCircleciPuppetPythonKubernetes

Job description Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents, and service requests received email, ticketing system, or in person. Ticket Management Logging, categorizing, and escalating unresolved issues to higher support levels (L2/L3) teams in a timely and efficient manner, providing all relevant information gathered. Production Environment: Troubleshoot and resolve complex issues related to production applications, end-user services, collaborating with application development and infrastructure teams as needed. User Account Management: Perform basic user account management tasks such as password resets, unlocking accounts following established procedures. Hardware and Software Inventory: Assist with maintaining an accurate inventory of IT hardware and software, Office license type. Basic IT Maintenance: Perform basic IT maintenance tasks as directed, such as running updates or cleaning equipment. Basic Troubleshooting: Provide first-level technical support and troubleshoot common issues related to: Desktop and laptop hardware (e.g., booting issues, peripherals, basic maintenance) a) Hardware troubleshooting b) Call logging to OEM c) System health checkup Network connectivity (basic Wi-Fi and wired connection problems). Software applications (basic usage questions, common error messages). Office 365 a) Install and troubleshoot Office 365 issues b) Account setup, password reset, and general trouble shooting Printer management: a) Troubleshoot and manage service calls for printers & copiers locally and remotely Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Understanding of Plant based applications ( SAP, QR, Barcode, Scada etc..) Ensure all the Plant applications are running as per committed SLA’s without any outages. Diagnosing faults and investigating equipment / application breakdowns Advising on equipment upgrades or replacements based on its current condition and operational requirements Planning and scheduling planned and unplanned maintenance work Monitoring IT inventory equipment and placing orders when necessary Documenting all maintenance and repair work for record-keeping and future reference Experience with ticketing systems. Adherence to Policies: Follow all IT policies, procedures, and security protocols. Communication: Communicate effectively with end-users regarding the status of their requests and resolutions. Soft Skills: Excellent communication skills (verbal and written). Strong customer service orientation with a focus on empathy and patience. Good problem-solving and analytical skills. Ability to follow instructions and procedures. Ability to work independently and as part of a team. Attention to detail and accuracy. Adaptability and willingness to learn new technologies. Role: IT Support - Other Industry Type: Oil & Gas Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Support Education UG: B.Tech/B.E. in Computers, B.Sc in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills IT HelpdeskIt Technical SupportTroubleshootingSystem SupportTicket Management Plant AutomationIT SupportIT Service DeskHelp Desk OperationsTicketing ToolsTechnical HelpdeskService DeskTechnical Support

Job description About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision Role: IT Network - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education PG: MCA in Any Specialization Key Skills switchingnetwork engineeringnocenterprisepresentation skillsverbal communicationinterpersonal skillsjuniperccnproot cause analysisf5viptelaenvironmentrouterfirewallfortinetwritingcloud infrastructureciscoccnaaruba wirelesscommunication skillsitil

Job description Overview: Urgent requirement for the position of Purchase Engineer for Hyderabad location. A Purchase Engineer in NIMMI Hardware, which deals in furniture fittings, architectural hardware, and related components, plays a crucial role in ensuring smooth procurement of raw materials, components, tools, and services required for operations. Role & responsibilities: 1. Procurement Planning Analyze material requirements from production and sales forecasts Plan purchases to ensure uninterrupted supply without overstocking Coordinate with production and inventory teams for demand forecasts 2. Vendor Management Identify and evaluate reliable vendors and suppliers for components Negotiate prices, terms, lead times, and delivery schedules Maintain good relationships with existing vendors and develop alternate sources for critical items 3. Technical Evaluation Evaluate the technical specifications of materials or parts to ensure they meet company and industry standards Work with the design/engineering team to ensure purchased components are compatible with product requirements Participate in quality audits or inspections of incoming goods 4. Cost Management Source the best quality components at the most competitive rates Identify cost-saving opportunities through alternate sourcing, bulk procurement, or renegotiations Track price trends for materials like steel, aluminum, plastic parts, etc 5. Purchase Order Management Prepare and issue purchase orders in coordination with planning and finance teams Track purchase order status and ensure timely delivery Follow up on delayed orders and coordinate with logistics for delivery scheduling 6. Inventory Coordination Maintain optimum inventory levels (avoiding both shortages and excess stock) Coordinate with warehouse and stores departments for GRNs (Goods Receipt Notes) and stock entry Conduct periodic reconciliation and stock audits 7. Compliance & Documentation Ensure all purchases comply with company policies, technical requirements, and legal regulations (GST, import norms, etc.) Maintain accurate records of purchase orders, invoices, quotations, and vendor contracts 8. Cross-Department Coordination Liaise with: Design & Development for prototype or new product components Quality Control for inspection and testing of incoming materials Finance for invoice clearing and budgeting 9. ERP and Systems Usage Use ERP software to manage purchase cycles, vendor data, and inventory Generate reports for purchase costs, lead times, and supplier performance Preferred candidate profile B.E./B.Tech in Mechanical/Production/Industrial Engineering Strong negotiation and communication skills Familiarity with technical drawings and specifications Working knowledge of ERP systems Experience in hardware or manufacturing industries is a strong advantage Role: Procurement / Purchase Engineer Industry Type: Furniture & Furnishing Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: B.Tech/B.E. in Production/Industrial, Mechanical Key Skills Skills highlighted with ‘‘ are preferred keyskills Vendor NegotiationInventory ManagementPurchase ManagementPlanning FunctionProcurement Management Technical EvaluationComplianceCost ManagementDocumentationVendor ManagementCoordination SkillsERP SystemTechnical Drawing

Job description We are looking for a DevOps leader with deep experience in python build/ci/cd ecosystem for an exciting and cutting edge stealth startup in Silicon Valley. Responsibilities: Design and implement complex CI/CD pipelines in python and leveraging cutting-edge python packaging, dependency management, and CI/CD practices Optimize speed and reliability of builds Define test automation tools, architecture and integration with CI/CD platforms, and drive TA implementation in python Implement configuration management to set standards and best practices Manage and optimize cloud infrastructure resources: GCP or AWS or Azure Collaborate with development teams to understand application requirements and optimize deployment processes Work closely with operations teams to ensure smooth transition of applications into production. Develop and maintain documentation for system configurations, processes, and procedures Eligibility: 5-12 years of experience in DevOps, with minimum 2-5years of experience on python build echo system Python packaging, distribution,concurrent builds, dependencies, environments, test framework integrations, linting. Pip, poetry, uv, flint CI/CD: pylint, coverage.py, cprofile, python scripting, docker, k8s, IaC (Terraform, Ansible, Puppet, Helm) Platforms (Teamcity (preferred) or Jenkins or Github Actions or CircleCI, TravisCI) Test Automation: pytest, unittest, integration tests, plyright (preferred) Cloud platforms: AWS or Azure or GCP and platform specific CI/CD services and tools. Familiarity with logging and monitoring tools (e.g. Prometheus, Grafana). Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Devops AzureGke ClusterTeamcityCloud Formation AwsTravis CiAksGithub ActionsGitlab Ci / CdEksJenkinsTerraformDockerGCPPipCloudAnsibleHelm ChartsPoetryAWSCircleciPuppetPythonKubernetes

Job description Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents, and service requests received email, ticketing system, or in person. Ticket Management Logging, categorizing, and escalating unresolved issues to higher support levels (L2/L3) teams in a timely and efficient manner, providing all relevant information gathered. Production Environment: Troubleshoot and resolve complex issues related to production applications, end-user services, collaborating with application development and infrastructure teams as needed. User Account Management: Perform basic user account management tasks such as password resets, unlocking accounts following established procedures. Hardware and Software Inventory: Assist with maintaining an accurate inventory of IT hardware and software, Office license type. Basic IT Maintenance: Perform basic IT maintenance tasks as directed, such as running updates or cleaning equipment. Basic Troubleshooting: Provide first-level technical support and troubleshoot common issues related to: Desktop and laptop hardware (e.g., booting issues, peripherals, basic maintenance) a) Hardware troubleshooting b) Call logging to OEM c) System health checkup Network connectivity (basic Wi-Fi and wired connection problems). Software applications (basic usage questions, common error messages). Office 365 a) Install and troubleshoot Office 365 issues b) Account setup, password reset, and general trouble shooting Printer management: a) Troubleshoot and manage service calls for printers & copiers locally and remotely Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Understanding of Plant based applications ( SAP, QR, Barcode, Scada etc..) Ensure all the Plant applications are running as per committed SLA’s without any outages. Diagnosing faults and investigating equipment / application breakdowns Advising on equipment upgrades or replacements based on its current condition and operational requirements Planning and scheduling planned and unplanned maintenance work Monitoring IT inventory equipment and placing orders when necessary Documenting all maintenance and repair work for record-keeping and future reference Experience with ticketing systems. Adherence to Policies: Follow all IT policies, procedures, and security protocols. Communication: Communicate effectively with end-users regarding the status of their requests and resolutions. Soft Skills: Excellent communication skills (verbal and written). Strong customer service orientation with a focus on empathy and patience. Good problem-solving and analytical skills. Ability to follow instructions and procedures. Ability to work independently and as part of a team. Attention to detail and accuracy. Adaptability and willingness to learn new technologies. Role: IT Support - Other Industry Type: Oil & Gas Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Support Education UG: B.Tech/B.E. in Computers, B.Sc in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills IT HelpdeskIt Technical SupportTroubleshootingSystem SupportTicket Management Plant AutomationIT SupportIT Service DeskHelp Desk OperationsTicketing ToolsTechnical HelpdeskService DeskTechnical Support

Job description About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision Role: IT Network - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education PG: MCA in Any Specialization Key Skills switchingnetwork engineeringnocenterprisepresentation skillsverbal communicationinterpersonal skillsjuniperccnproot cause analysisf5viptelaenvironmentrouterfirewallfortinetwritingcloud infrastructureciscoccnaaruba wirelesscommunication skillsitil

Job description Overview: Urgent requirement for the position of Purchase Engineer for Hyderabad location. A Purchase Engineer in NIMMI Hardware, which deals in furniture fittings, architectural hardware, and related components, plays a crucial role in ensuring smooth procurement of raw materials, components, tools, and services required for operations. Role & responsibilities: 1. Procurement Planning Analyze material requirements from production and sales forecasts Plan purchases to ensure uninterrupted supply without overstocking Coordinate with production and inventory teams for demand forecasts 2. Vendor Management Identify and evaluate reliable vendors and suppliers for components Negotiate prices, terms, lead times, and delivery schedules Maintain good relationships with existing vendors and develop alternate sources for critical items 3. Technical Evaluation Evaluate the technical specifications of materials or parts to ensure they meet company and industry standards Work with the design/engineering team to ensure purchased components are compatible with product requirements Participate in quality audits or inspections of incoming goods 4. Cost Management Source the best quality components at the most competitive rates Identify cost-saving opportunities through alternate sourcing, bulk procurement, or renegotiations Track price trends for materials like steel, aluminum, plastic parts, etc 5. Purchase Order Management Prepare and issue purchase orders in coordination with planning and finance teams Track purchase order status and ensure timely delivery Follow up on delayed orders and coordinate with logistics for delivery scheduling 6. Inventory Coordination Maintain optimum inventory levels (avoiding both shortages and excess stock) Coordinate with warehouse and stores departments for GRNs (Goods Receipt Notes) and stock entry Conduct periodic reconciliation and stock audits 7. Compliance & Documentation Ensure all purchases comply with company policies, technical requirements, and legal regulations (GST, import norms, etc.) Maintain accurate records of purchase orders, invoices, quotations, and vendor contracts 8. Cross-Department Coordination Liaise with: Design & Development for prototype or new product components Quality Control for inspection and testing of incoming materials Finance for invoice clearing and budgeting 9. ERP and Systems Usage Use ERP software to manage purchase cycles, vendor data, and inventory Generate reports for purchase costs, lead times, and supplier performance Preferred candidate profile B.E./B.Tech in Mechanical/Production/Industrial Engineering Strong negotiation and communication skills Familiarity with technical drawings and specifications Working knowledge of ERP systems Experience in hardware or manufacturing industries is a strong advantage Role: Procurement / Purchase Engineer Industry Type: Furniture & Furnishing Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: B.Tech/B.E. in Production/Industrial, Mechanical Key Skills Skills highlighted with ‘‘ are preferred keyskills Vendor NegotiationInventory ManagementPurchase ManagementPlanning FunctionProcurement Management Technical EvaluationComplianceCost ManagementDocumentationVendor ManagementCoordination SkillsERP SystemTechnical Drawing

Job description We are looking for a DevOps leader with deep experience in python build/ci/cd ecosystem for an exciting and cutting edge stealth startup in Silicon Valley. Responsibilities: Design and implement complex CI/CD pipelines in python and leveraging cutting-edge python packaging, dependency management, and CI/CD practices Optimize speed and reliability of builds Define test automation tools, architecture and integration with CI/CD platforms, and drive TA implementation in python Implement configuration management to set standards and best practices Manage and optimize cloud infrastructure resources: GCP or AWS or Azure Collaborate with development teams to understand application requirements and optimize deployment processes Work closely with operations teams to ensure smooth transition of applications into production. Develop and maintain documentation for system configurations, processes, and procedures Eligibility: 5-12 years of experience in DevOps, with minimum 2-5years of experience on python build echo system Python packaging, distribution,concurrent builds, dependencies, environments, test framework integrations, linting. Pip, poetry, uv, flint CI/CD: pylint, coverage.py, cprofile, python scripting, docker, k8s, IaC (Terraform, Ansible, Puppet, Helm) Platforms (Teamcity (preferred) or Jenkins or Github Actions or CircleCI, TravisCI) Test Automation: pytest, unittest, integration tests, plyright (preferred) Cloud platforms: AWS or Azure or GCP and platform specific CI/CD services and tools. Familiarity with logging and monitoring tools (e.g. Prometheus, Grafana). Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Devops AzureGke ClusterTeamcityCloud Formation AwsTravis CiAksGithub ActionsGitlab Ci / CdEksJenkinsTerraformDockerGCPPipCloudAnsibleHelm ChartsPoetryAWSCircleciPuppetPythonKubernetes

Job description Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents, and service requests received email, ticketing system, or in person. Ticket Management Logging, categorizing, and escalating unresolved issues to higher support levels (L2/L3) teams in a timely and efficient manner, providing all relevant information gathered. Production Environment: Troubleshoot and resolve complex issues related to production applications, end-user services, collaborating with application development and infrastructure teams as needed. User Account Management: Perform basic user account management tasks such as password resets, unlocking accounts following established procedures. Hardware and Software Inventory: Assist with maintaining an accurate inventory of IT hardware and software, Office license type. Basic IT Maintenance: Perform basic IT maintenance tasks as directed, such as running updates or cleaning equipment. Basic Troubleshooting: Provide first-level technical support and troubleshoot common issues related to: Desktop and laptop hardware (e.g., booting issues, peripherals, basic maintenance) a) Hardware troubleshooting b) Call logging to OEM c) System health checkup Network connectivity (basic Wi-Fi and wired connection problems). Software applications (basic usage questions, common error messages). Office 365 a) Install and troubleshoot Office 365 issues b) Account setup, password reset, and general trouble shooting Printer management: a) Troubleshoot and manage service calls for printers & copiers locally and remotely Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Understanding of Plant based applications ( SAP, QR, Barcode, Scada etc..) Ensure all the Plant applications are running as per committed SLA’s without any outages. Diagnosing faults and investigating equipment / application breakdowns Advising on equipment upgrades or replacements based on its current condition and operational requirements Planning and scheduling planned and unplanned maintenance work Monitoring IT inventory equipment and placing orders when necessary Documenting all maintenance and repair work for record-keeping and future reference Experience with ticketing systems. Adherence to Policies: Follow all IT policies, procedures, and security protocols. Communication: Communicate effectively with end-users regarding the status of their requests and resolutions. Soft Skills: Excellent communication skills (verbal and written). Strong customer service orientation with a focus on empathy and patience. Good problem-solving and analytical skills. Ability to follow instructions and procedures. Ability to work independently and as part of a team. Attention to detail and accuracy. Adaptability and willingness to learn new technologies. Role: IT Support - Other Industry Type: Oil & Gas Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Support Education UG: B.Tech/B.E. in Computers, B.Sc in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills IT HelpdeskIt Technical SupportTroubleshootingSystem SupportTicket Management Plant AutomationIT SupportIT Service DeskHelp Desk OperationsTicketing ToolsTechnical HelpdeskService DeskTechnical Support