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MAH
Deputy Customer Care Manager Recruiter Active
Mahindra 4.3
Kochi 9-16 Yrs Best in Industry
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Job description Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field. Rectify defects in vehicles / overhaul aggregates. Maintain and handle internet based warranty. Ensure implementation of service processes at channel partners. Development of secondary channel. Feed back on companys as well as competitors products. Training of service managers. Work out special service support for strategic customers with channel partners. Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target. Secondary network for spare parts sales. Guide channel partners for manpower/facilities/equipment optimisation. Ensure profitability of workshops of channel partners. MIS on service. Spare parts inventory management. Manging service gaurantee at the dealership. Monthly visit to ASC and monitor his performance along with ASC coordinator. Service camps on monthly basisc. Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning Role: Service Manager Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: Diploma in Mechanical, B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Relationship managementService managementTrainingSpare partsNetworkingMISFocusMechanicalInventory managementOverhauling
Posted 2 hours ago Typically responds within 2 days
MAR
Guest Relations Manager Recruiter Active
Marriott 4.3
Panaji 5-11 Yrs Best in Industry
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Job description Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Understanding employee positions well enough to perform duties in employees absence. Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process. Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Sends copy of MOD report to all departments on a daily basis. Ensures compliance with all policies, standards and procedures. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Maintains high visibility in public areas during peak times. Provides immediate assistance to guests as requested. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Records guest issues in the guest response tracking system. Reviews comment cards and guest satisfaction results with employees. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the exec
Posted 5 hours ago Typically responds within 2 days
MAR
Credit Manager Recruiter Active
Marriott 4.3
Mumbai 8-13 Yrs Best in Industry
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Job description Manages the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner. Follows up on any delinquent accounts. Researches and decides upon credit authorization for incoming customers. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Managing Work, Projects, and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Completes accounts receivable period end closing functions and procedures; credit and period end reporting. Upholds the policies and procedures outlined in the credit policy. Interacts with sales and catering staff for timely credit decisions on incoming customers. Demonstrating and Applying Accounting Knowledge to Credit Management Issues Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Stays knowledgeable of accounts receivable system. Leading Credit Management Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Staffs, manages and develops all billing and accounts receivable employees. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Ensures property billings are sent error free and in a timely manner. Monitors receivables for timely collections and follows up with appropriate collection correspondence. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains positive working relations with customers and department managers. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Accountant / Accounts Executive Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate PG: Any Postgraduate Key Skills SupervisorAccountingFinanceBillingRelationshipHardwareBudgetingCredit managementCateringAccounts receivable
Posted 1 day ago Typically responds within 2 days
MAR
Assistant Purchase Manager Recruiter Active
Marriott 4.3
Pune 5-12 Yrs Best in Industry
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Job description Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Assists in formulating an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Work, Projects, Policies, and Standards for Purchasing Across Departments Assists with generating and providing accurate and timely results in the form of reports, presentations, etc Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (eg, Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Assists in enforcing first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc Completes administrative tasks on a timely basis (eg, C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Assists in receiving and inspecting all deliveries. Maintains an accurate controllable log and beverage perpetual. Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Demonstrates knowledge and proficiency of A. S. I. standards. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant informat
Posted 1 day ago Typically responds within 2 days
JPM
Account Specialist IV Recruiter Active
JPMorgan Chase Bank 4.3
Mumbai 1-10 Yrs Best in Industry
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Job description Join us and be part of a collaborative environment where your contributions are recognized and your professional growth is supported. If you are ready to take on new challenges and make a meaningful impact, we invite you to apply and become a vital member of our team. Job Summary As an Operations Analyst in Collateral Operations, you will be responsible for Portfolio Reconciliation, Regulatory adherence for all regulations, cross LOBs metrics and projects. Additionally, you will be building the culture of continuous improvement supporting business across Back Office, Middle offices as well as Global teams. You will be interacting with multiple Operations & Technology teams within the organization to provide business support. Job Responsibilities Manage portfolio reconciliation and collateral dispute Handle MTM Breaks Including data quality, strategic projects, etc. Continuous focus on deep dive and fixing on upstream issues to keep the breaks to minimum. Resolve breaks with Middle Offices, Credit risk, VCG, etc. Play a key role in regulatory compliance CFTC, EMIR, NCMR, etc. Perform UAT testing. Implement Strategic automation projects. Required qualifications, capabilities and skills Graduate or Post-Graduate with 2 years experience in operations. Familiarity with Capital Markets & OTC Derivatives i. e. Investment Banking, including OTC product, process and system knowledge. Ability to drive results through a "hands-on" approach. Excellent verbal and written communication skills, and adapt at communicating with all levels of the business and technical parts of the organization. Skilled in MS office applications including Outlook, PowerPoint, Excel, Word and Access. Can operate effectively in a dynamic environment with tight deadlines, and can prioritize ones own and team s work to achieve goals . Flexibility to work global hours. Preferred qualifications, capabilities and skills Knowledge on CFTC, EMIR, NCMR regulations preferable. Experience on OTC Confirmations, Collateral Management and Reconciliation platforms will be an advantage. Role: Investment Banking Analyst Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Investment Banking, Private Equity & VC Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationCollateral managementReconciliationBack officeUATData qualityInvestment bankingMS OfficeContinuous improvementOTC
Posted 1 day ago Typically responds within 2 days
TEL
MIS - WFM || BPO Recruiter Active
Teleperformance (TP) 4.3
Mumbai 2-7 Yrs 4-5.5 Lacs PA
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Job description Job Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems, generating reports, and providing insights based on workforce data. The WFM MIS Executive works closely with the Workforce Management team and other departments to ensure accurate and actionable information is available for planning and operational purposes. Key Responsibilities: 1. MIS Management: Maintain and manage the Workforce Management Information Systems, ensuring data integrity and system functionality. Implement and oversee updates, configurations, and enhancements to the MIS systems as needed. Expertise in PowerBI 2. Data Analysis and Reporting: Collect, analyze, and interpret workforce data to generate reports on key performance indicators (KPIs), staffing levels, and operational metrics. Develop and deliver regular and ad-hoc reports to support strategic and operational decision-making. 3. Data Quality and Accuracy: Ensure the accuracy and consistency of data across all reporting and analytics activities. Conduct regular audits and validation of data to maintain high standards of data quality. 4. Collaboration and Communication: Work closely with the WFM team to understand their data needs and provide relevant insights and support. Communicate findings and recommendations clearly to stakeholders and senior management. 5. Documentation and Training: Develop and maintain documentation related to MIS processes, reporting procedures, and system configurations. Provide training and support to users on the effective use of MIS systems and reporting tools. Role: Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills BPOMISIEXWFM
Posted 1 day ago Typically responds within 2 days
TEL
MIS - WFM || BPO Recruiter Active
Teleperformance (TP) 4.3
Jaipur 2-7 Yrs Best in Industry
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Job description Job Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems, generating reports, and providing insights based on workforce data. The WFM MIS Executive works closely with the Workforce Management team and other departments to ensure accurate and actionable information is available for planning and operational purposes. Key Responsibilities: 1. MIS Management: Maintain and manage the Workforce Management Information Systems, ensuring data integrity and system functionality. Implement and oversee updates, configurations, and enhancements to the MIS systems as needed. Expertise in PowerBI 2. Data Analysis and Reporting: Collect, analyze, and interpret workforce data to generate reports on key performance indicators (KPIs), staffing levels, and operational metrics. Develop and deliver regular and ad-hoc reports to support strategic and operational decision-making. 3. Data Quality and Accuracy: Ensure the accuracy and consistency of data across all reporting and analytics activities. Conduct regular audits and validation of data to maintain high standards of data quality. 4. Collaboration and Communication: Work closely with the WFM team to understand their data needs and provide relevant insights and support. Communicate findings and recommendations clearly to stakeholders and senior management. 5. Documentation and Training: Develop and maintain documentation related to MIS processes, reporting procedures, and system configurations. Provide training and support to users on the effective use of MIS systems and reporting tools. Role: Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills BPOMISAdvanced ExcelWFM
Posted 1 day ago Typically responds within 2 days
EY
EY 4.3
Mumbai (All Areas) 8-13 Yrs Best in Industry
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Job description Hi, We are hiring one of our logistics client - Senior Oracle Fusion Financials Functional Consultant Please find below the requirements- Location - Ghansoli - Navi Mumbai Exp - 8+ years of experience with Oracle Procurement modules, including 3+ full-cycle Oracle Fusion Cloud Procurement implementations. Education - Bachelors or Masters degree in Finance, Accounting, or related fields. Act as the functional lead for Oracle Fusion Financials across multiple business units in the logistics domain. Implement and optimize Fusion Financials modules including GL, AP, AR, FA, CM, Tax, and Expenses, tailored to logistics and supply chain operations. Develop end-to-end solution designs, including integrations with upstream and downstream systems like WMS, TMS, and legacy accounting platforms. Create and maintain project documentation such as Functional Design Documents (FDDs), configuration workbooks, and test cases. Expertise in Cloud Reporting tools (OTBI, FRS, Smart View) and workflow configurations. Familiarity with integration design, middleware tools (e.g., OIC), and financial data flows across logistics systems. Experience with global deployments and multi-entity, multi-currency environments. Oracle Cloud Financials Certification(s)- Good to have. Prefer experience with Agile project delivery methodology. Should have completed atleast 2 implementation profile (large Oracle fusion implementations). Profiles from project support background or PMO profiles will not work. Role: Finance - Other Industry Type: Courier / Logistics (Logistics Tech) Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Oracle Fusion Financials financialsImplementation Cycle
Posted 1 day ago Typically responds within 2 days
THY
Erp Functional Consultant Recruiter Active
Thyrocare 4.3
Mumbai, Navi Mumbai, Mumbai (All Areas) 6-10 Yrs Best in Industry
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Job description Key Responsibilities: ERP & Finance Tool Implementation Lead the full-cycle implementation and customization of ERP systems such as SAP, Oracle, and Microsoft Dynamics 365 (D365). Ensure seamless integration of ERP with existing systems and third-party applications (e.g., banks, WMS, payment platforms). Manage vendor coordination, user requirements gathering, testing, go-live, and post-implementation support. Bank Integrations & Payment Workflows Design and execute bank integrations to enable secure, automated payment processes. Ensure real-time reconciliation, secure transactions, and audit-compliant workflows with finance and treasury teams. Reporting & Insights Build robust reporting frameworks for finance teams to derive business insights. Develop automated dashboards and reports using ERP tools or external BI platforms to improve decision-making and compliance visibility. ITGC Compliance & Data Governance Implement IT General Controls (ITGC), audit trails, and user access controls for all finance-related systems and APIs. Ensure data integrity, security, and regulatory compliance across finance tools and integrated systems. Create standardized policies for change management, user provisioning, and log reviews. Cross-System Integration Coordinate integration across all WMS (Warehouse Management Systems) and ERP modules to ensure consistency in financial data flows, inventory tracking, and order-to-cash processes. Collaborate with IT, Finance, and Operations for process mapping and implementation. Role: ERP Architect Industry Type: Internet (E-Commerce) Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ERP ImplementationFinance Microsoft Dynamics NAVGeneral LedgerAccounts ReceivableERP FunctionalAccounts Payable
Posted 1 day ago Typically responds within 2 days
HIG
Java Architect Recruiter Active
Highradius 4.3
Hyderabad 8-12 Yrs Best in Industry
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Job description Job Summary We are seeking a Java Architect to spearhead the design, architecture, and implementation of high-performance, scalable enterprise software solutions. You will play a pivotal role in building sophisticated applications that redefine financial operations, guide technical teams, and influence architectural direction within the organization. Key Responsibilities read more Key Skills Skills highlighted with ‘‘ are preferred keyskills HLDJavaSystem DesignJava ArchitectArchitectural Design HibernateLLDDesign PatternsSpring Bootsoftware design patternsMicroservicesJava ArchitectureMicroservices Architecturesystem architectureMySQLReact.jsREST APIs
Posted 1 day ago Typically responds within 2 days
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