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ASA
Asahi Technologies 4.3
Chennai(Saidapet +2) 3-8 Yrs 1-3 Lacs PA
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Job description Key Responsibilities: Administrative & Records Management Maintain and update detailed records across Excel and Google Sheets for: Staff attendance Jira task entries and updates Internet speed checks and issue logs Housekeeping attendance Petrol expenses Petty cash and milk/snack consumption AMC details Asset tracking Scan and file all petty cash vouchers and online purchase invoices monthly. Manage and maintain accurate petty cash records. Facility & Maintenance Oversight Conduct daily checks on air conditioning units, lighting, internet speed and other office infrastructure. Guide and oversee housekeeping staff; place housekeeping supply orders quarterly. Perform basic plumbing and electrical fixes (e.g., LED lights, faucets, taps). Refill inverter battery water every six months. Clean all desktop systems every six months. Procurement & Inventory Source and procure electrical and IT accessories from various shops in the neighborhood. Coordinate with vendors to obtain quotations for purchases or services. Track and manage Annual Maintenance Contracts (AMCs). Technical Support & IT Perform basic troubleshooting for desktops, laptops, and internet issues. Maintain accurate digital records of internet and IT issues with follow-ups. Event & Vendor Coordination Organize in-office celebrations (e.g., birthdays, festivals, special occasions and more). Visit auditor office for compliance tasks. Support onboarding and coordination for various vendors. Qualifications: Proven experience in office administration, facilities, or operations management. Proficiency in Excel, Google Sheets, and Jira. Basic technical knowledge of IT systems, electrical fixtures, and plumbing. Strong organizational skills and attention to detail. Ability to multitask, prioritize, and meet deadlines independently. Fluency in English and Tamil. Role: Office Admin Industry Type: IT Services & Consulting Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Petty Cash ManagementAdmin ActivitiesOffice CoordinationHousekeeping ManagementCafeteria Management Office AdministrationFacility AdministrationSecurity ManagementFacility Management
Posted 2 hours ago Typically responds within 2 days
PRO
Prochant 4.3
Chennai 8-10 Yrs Best in Industry
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Job description Prochant Hiring for Assistant manager admin - Chennai DLF porur We are seeking a reliable, organized, and proactive Administrative Assistant to support the smooth operation of our office. The ideal candidate will handle a variety of administrative and clerical tasks to ensure efficient day-to-day operations. This role requires attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. 8+ Years of experience in Admin and Facility Management should have corporate company experience. Leading class of Facilities and Admin services: Design and operate facilities to be client, employee, and business-ready, and to be best in the space we operate Reduce and eliminate employee concerns connected to facility outlook & functions, food, transportation, safety, parking, discipline, and hygiene eNPS of >70 promotors on facilities services automate all admin processes and all reports within. Monitor employee concerns through ticketing system and address / close the open tickets within the expected TAT Streamline transport benefit to eligible employees Should have wise knowledge in Annual budgeting and forecasting Provide safe and hygiene environment for employees Facility upkeep and improvement Technology integration wherever required Effectively manage facility team to ensure an on time deliverable system Utility and risk management procedures Competencies and cultural values: Highest alignment to our core values and ethos. Be an excellent role model to everyone in the company. Be an employee advocate, and build a team who is approachable and welcoming Efficiency: Ability to produce significant output expected with minimal wasted effort. Honesty/Integrity: Earn Trust and maintain confidentiality. Speak up openly and truthfully. Does what is right, not just what is politically expedient Organization & planning: Plan , schedule and budgets in efficient manner and focus of key indicators to attain the excepted outcomes. Aggressiveness: Moves quickly and take forceful stand without being overly abrasive Follow -through commitments: Lives up to to verbal and written agreements, regardless of personal cost. Intelligence: Learns quickly. Demonstrates ability to quickly and understand new information Analytical skills: Able to structure and process qualitative and quantitative data. Able to achieve the insights. Attentional to details: Does not let important details sip through the cracks Persistence: Demonstrates tenacity and willingness to go to distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company. Ability to hire A players: Sources, selects and sells A players to join the company. Flexibility/adaptability: Adjusts quickly to changing priorities and conditions. Strategic thinking /visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. Enthusiasm: Exhibits passion and excitement over work. Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) Shifts: Rotational No of openings : 1 Mode Of Interview : Zoom / Teams Interested candidate's kindly reach HR Name: Priyadharsini M Contact Number:7418002928 Gmail: pi0124357@prochant.com Role: Facility Manager Industry Type: BPM / BPO Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills AdministrationSecurity ManagementFacility Management HousekeepingVehicle ManagementCanteenCanteen ManagementTransport ManagementCafeteria Management
Posted 5 hours ago Typically responds within 2 days
PWC
PwC Service Delivery Center 4.3
Gurugram 0-1 Yrs Best in Industry
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Job description Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management. In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud. Responsible for the daytoday activities assigned transaction processing for a specific process or group of processes with the teams. Meeting the SLA s and assigned volume on daily basis Ensuring compliances/ adherence to internal policies as per Internal Controls Understand the overall ERP system and Shared services system interfaces and processes, suggesting improvements in the existing system and processes Ensure successful delivery of the services and confirm the qualityofservice delivery Discuss operational concerns (if any) with the team leader Maintaining a good level of relationship, education, and resolution of issues Mandatory skill sets Accounts receivable, accounts payable, excel, generation of invoices. Preferred skill sets Finance, accounts Years of experience required 01 year Education qualification B.Com, BBA, MBA, M.Com, PGDM Education Degrees/Field of Study required Bachelor of Commerce, Bachelor in Business Administration, Master of Business Administration Degrees/Field of Study preferred Required Skills Accounts Payable (AP) Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion, Intellectual Curiosity, Internal Controls, Key Performance Indicators (KPIs) {+ 4 more} Travel Requirements Government Clearance Required? Role: Financial Analyst Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills Data analysisFinancial analysisFinancial planningCash flowFinancial statement analysisBudgetingRisk managementData miningForecastingOperations
Posted 1 day ago Typically responds within 2 days
KPM
Executive - IT Audit Recruiter Active
KPMG India 4.3
Noida 0-2 Yrs Best in Industry
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Job description KPMG India is looking for Executive - IT Audit to join our dynamic team and embark on a rewarding career journey. your role focuses on assessing and evaluating the effectiveness of an organization's digital trust and IT governance practices. Your responsibilities revolve around ensuring that digital systems and processes are secure, compliant, and reliable. Here are some key areas of focus : IT Audit Planning : You participate in the development of the annual IT audit plan, considering risks, regulatory requirements, and industry best practices. You collaborate with stakeholders to identify key areas for evaluation, such as data privacy, cybersecurity, IT governance, and IT infrastructure. Audit Execution : You conduct IT audits and assessments to evaluate the effectiveness of controls, policies, and procedures in ensuring digital trust. This involves reviewing IT processes, systems, and technologies, assessing risks, and identifying control weaknesses, vulnerabilities, or non- compliance issues. IT Governance and Compliance : You evaluate IT governance practices to ensure alignment with industry standards, regulations, and frameworks such as COBIT (Control Objectives for Information and Related Technologies). You assess compliance with relevant laws, regulations (e. g. , GDPR, HIPAA), and internal policies, recommending improvements as necessary. Cybersecurity and Data Protection : You assess the organization's cybersecurity measures and controls, including network security, access controls, incident response, and data protection. You identify vulnerabilities, potential threats, and risks, and provide recommendations for enhancing security posture and mitigating risks. Data Privacy and Confidentiality : You review the organization's data privacy practices to ensure compliance with applicable data protection regulations (e. g. , GDPR, CCPA). You assess data handling procedures, consent mechanisms, data classification, and data breach response plans. You make recommendations to enhance data privacy and protect sensitive information. IT Infrastructure and Operations : You evaluate the reliability and efficiency of IT infrastructure, including networks, servers, databases, and cloud environments. You assess IT operations, change management practices, disaster recovery plans, and business continuity strategies. You identify areas for improvement and recommend measures to enhance reliability and resilience. Technology Risk Management : You assess technology risks associated with emerging technologies, such as cloud computing, artificial intelligence, and IoT (Internet of Things). You evaluate controls and risk mitigation strategies specific to these technologies, ensuring that they align with industry standards and best practices. Role: IT Audit Industry Type: Financial Services Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills NetworkingFocusManager Technologyprofessional servicesinternational clientsIT ExecutiveIT audit
Posted 1 day ago Typically responds within 2 days
GEN
Genpact 4.3
Gurugram 0-2 Yrs Best in Industry
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Job description Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Process Developer – Voice + Claims Responsibilities: • Transaction processing and making reach out calls to Insured/provider/facility according to standard work & SOP • Prioritize transactions according to detailed guidelines to meet SLA • Plans and prioritizes tasks and work responsibilities to achieve objectives • Comprehending and responding to customer inquiries. Identify, research, and resolve problems. • Assist with/perform other team tasks as the need arises. • Ability to accurately interpret and compile information from a variety of sources and systems • Ensure that turnaround time and quality of the work meets Company service standards • Interact with Onshore /Offshore and customer in a supportive and professional manner via email and on calls • Handle own work in process and support team efforts to ensure that individual, team goals are met. • Maintain key records like working files, email for reference and audit purpose • Handle basic day to day requirements of excel Qualifications we seek in you! Minimum Qualifications: • Graduation in any stream except B.Tech and Technical Graduation & Law Essential skills: • Proven experience in international calling, good to have health/disability insurance. • Understanding of HIPAA (PHI/PII) • Excellent English Communication (Both written & verbal) • Proactive communication & High analytical skills with ability to foresee issues and suggest solutions, with impactful data • Displays energy and passion in approaching the job • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service • Ready to work on stretched working hours • Ability to independently get along with internal and external customers • Customer service focus! • Basic Computer knowledge along with typing speed of 40 words/minute • Insurance knowledge! • Experience towards direct calling to Insured/ providers/facility • Calling skills with TX >70 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. read more Key Skills voicebpointernational callinginternational bpoanalyticalcustomer serviceverbal communicationcustomer focustyping speedcustomer supportvoice processinternational voice processwritingcallingenglishinternational call centercommunication skills
Posted 1 day ago Typically responds within 2 days
AMA
Device Associate I, Appstore Recruiter Active
Amazon 4.3
Chennai 0-5 Yrs Best in Industry
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Job description Amazon is looking for a Device Associate I for the Amazon Appstore Selection Quality Services (ASQS) team. The Amazon Appstore is an online store operated by Amazon that allows users to browse, download, and purchase apps and games for various platforms, including Android devices, Amazon Fire tablets, and Fire TV devices. The Appstore Selection Quality Services (ASQS) team is an integral part of the Amazon Appstore. Our goal is to build the most relevant, high-quality selection of apps and games for Amazon Appstore customers across first-party devices like Fire TV and Fire tablets, as we'll as third-party Android devices. ASQS plays a crucial role in connecting content to customers while mitigating risks to the Amazon Appstore ecosystem. We accomplish this by certifying, blocking, and suppressing externally developed low-quality and unsafe apps/content, maintaining a secure and trustworthy app marketplace. The teams key responsibilities include, but not limited to, APPLICATION TESTING: Conduct comprehensive testing of submitted applications to ensure they comply with Amazons policies, guidelines, and quality standards before approval for publishing LIVE to the Appstore Catalog. POLICY ENFORCEMENT: Consistently apply and enforce Amazons app store policies, ensuring fair treatment of developers while protecting users from potentially harmful or substandard applications CUSTOMER FEEDBACK MANAGEMENT: Monitor and analyze user reviews and feedback, addressing concerns and taking appropriate action when necessary to maintain the integrity of the app store. DEVELOPER RELATIONS: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazons submission requirements and best practices. CAREER PATH: Device Associate I being the entry level role, Amazon Appstore provides opportunities to advance vertically to DA II and DA III roles, taking on increased responsibilities. Alternatively, employees can explore lateral movements into Business Analyst positions such as BA Support, BA I or BA II, transitioning into leadership roles such as Program Manager or Operations Manager, or specializing in Quality Assurance as QAT or QAE. The employees career path will be driven by their performance, interests, and the Appstores evolving requirements, which will be supported by continued training, mentorship, and cross-functional opportunities. 1. Test applications on FireOS and similar devices for compatibility and performance 2. Implement manual testing procedures for devices and applications. 3. Execute test cases for apps, services, and devices, covering simple and complex features 4. Document and report bugs, failures, and quality issues using appropriate systems 5. Monitor issue resolution, adhering to defined SLAs and escalation procedures 6. Follow standard operating procedures and test methods as defined by the team 7. Collaborate with peers and managers, seeking guidance when necessary 8. Meet daily productivity and quality targets, aligning with customer-centric philosophy read more Key Skills Test case executionInterpersonal skillsManager Quality AssurancePublishingManual testingStandard operating proceduresIssue resolutionInformation technologyAndroid
Posted 1 day ago Typically responds within 2 days
AMA
Device Associate I, Appstore Recruiter Active
Amazon 4.3
Chennai 0-5 Yrs Best in Industry
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Job description Amazon is looking for a Device Associate I for the Amazon Appstore Selection Quality Services (ASQS) team. The Amazon Appstore is an online store operated by Amazon that allows users to browse, download, and purchase apps and games for various platforms, including Android devices, Amazon Fire tablets, and Fire TV devices. The Appstore Selection Quality Services (ASQS) team is an integral part of the Amazon Appstore. Our goal is to build the most relevant, high-quality selection of apps and games for Amazon Appstore customers across first-party devices like Fire TV and Fire tablets, as well as third-party Android devices. ASQS plays a crucial role in connecting content to customers while mitigating risks to the Amazon Appstore ecosystem. We accomplish this by certifying, blocking, and suppressing externally developed low-quality and unsafe apps/content, maintaining a secure and trustworthy app marketplace. The teams key responsibilities include, but not limited to, APPLICATION TESTING: Conduct comprehensive testing of submitted applications to ensure they comply with Amazons policies, guidelines, and quality standards before approval for publishing LIVE to the Appstore Catalog. POLICY ENFORCEMENT: Consistently apply and enforce Amazons app store policies, ensuring fair treatment of developers while protecting users from potentially harmful or substandard applications CUSTOMER FEEDBACK MANAGEMENT: Monitor and analyze user reviews and feedback, addressing concerns and taking appropriate action when necessary to maintain the integrity of the app store. DEVELOPER RELATIONS: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazons submission requirements and best practices. CAREER PATH: Device Associate I being the entry level role, Amazon Appstore provides opportunities to advance vertically to DA II and DA III roles, taking on increased responsibilities. Alternatively, employees can explore lateral movements into Business Analyst positions such as BA Support, BA I or BA II, transitioning into leadership roles such as Program Manager or Operations Manager, or specializing in Quality Assurance as QAT or QAE. The employees career path will be driven by their performance, interests, and the Appstores evolving requirements, which will be supported by continued training, mentorship, and cross-functional opportunities. 1. Test applications on FireOS and similar devices for compatibility and performance 2. Implement manual testing procedures for devices and applications. 3. Execute test cases for apps, services, and devices, covering simple and complex features 4. Document and report bugs, failures, and quality issues using appropriate systems 5. Monitor issue resolution, adhering to defined SLAs and escalation procedures 6. Follow standard operating procedures and test methods as defined by the team 7. Collaborate with peers and managers, seeking guidance when necessary 8. Meet daily productivity and quality targets, aligning with customer-centric philosophy EDUCATIONAL BACKGROUND: Graduate in any field of study TECHNICAL SKILLS: Basic understanding of software manual testing concepts INTERPERSONAL SKILLS: Effective communication skills, both written and verbal, along with ability to work collaboratively in a team environment EDUCATIONAL BACKGROUND: Bachelors degree in Computer Science, Information Technology, or a related technical field, with relevant certifications in software testing or quality assurance WORK EXPERIENCE: Little or no prior work experience required, with willingness to learn and apply new skills read more Key Skills Computer scienceTest case executionInterpersonal skillsManager Quality AssurancePublishingManual testingStandard operating proceduresIssue resolutionInformation technologyAndroid
Posted 1 day ago Typically responds within 2 days
TEL
Customer Support Executive Recruiter Active
Teleperformance (TP) 4.3
Chennai 0-1 Yrs 2.5-3 Lacs PA
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Job description Company: Teleperformance Location: Ambit IT Park, Ambattur, Chennai Job Type: Full-Time Experience: Minimum 6 months in Customer Support (Outbound Calls) Notice Period: Immediate Joiners Only Education: Graduation Mandatory Languages Required: Excellent Communication in English + (Hindi OR Kannada) Job Description: Teleperformance is hiring experienced Customer Support Executives with strong outbound calling experience. This role is ideal for individuals with a passion for delivering excellent customer service and looking to grow their career in a global BPO environment. Key Responsibilities: Make outbound calls to existing or potential customers to resolve queries or provide support. Communicate effectively in English + (Hindi OR Kannada) to ensure customer satisfaction. Understand customer needs and deliver appropriate solutions. Record and update customer information accurately in internal systems. Meet performance targets such as call quality, resolution time, and customer satisfaction. Maintain professionalism and empathy in all customer interactions. Required Candidate Profile: Minimum 6 months of experience in outbound customer support (BPO preferred). Graduation is mandatory (any stream). Must have excellent communication skills in English and Hindi. Good interpersonal skills and customer-oriented mindset. Basic computer proficiency and typing skills. Immediate joiners only. Work Details: Shift: Rotational (Day shift) Working Days: 6 days a week with 1 rotational week off Work Mode: Work from Office ********Salary- 3 LPA******** Interested candidates can call HR Anish Fathima - 9025306491 / Puja 9394469218 Role: Customer Onboarding - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Outbound ProcessOutbound Calling Bpo VoiceCustomer Supprt
Posted 1 day ago Typically responds within 2 days
XOO
Xoom 4.3
Chennai 5-8 Yrs Best in Industry
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Job description Job Summary What you need to know about the role Our team supports the Global PayPal Corporate Infrastructure systems environment. PayPal has offices around the world and our team reflects this global support need. We are seeking a Systems Engineer to join the team. You will play a key part in designing, supporting and optimizing our infrastructure with a strong focus in Azure Public Cloud. Effectively administering and supporting Windows, Linux, Virtualization, Azure Clustering and Azure Cloud Operations, among other technologies, will be a significant part of your role. Meet our team We are a team of experienced Systems Engineers, dispersed globally across North America, Ireland, India and Shanghai. The team provides both local time zone and 24x7 on-call support with a shared pager rotation. Each team member has one or more special technical skill sets, and we regularly engage in cross-team training to reduce knowledge silos to promote professional growth and career development. Job Description Your way to impact Maintain a consistent mindset around efficiency and automation. If we must perform a task more than once, we automatically start thinking about how we can automate all or some of the process. There is a strong culture of collaboration across the team. We consistently help each other out and have each other s backs. You are expected to participate in this collaboration and help strengthen this bond. Time management is critical. You will need to effectively divide your day between project outcomes and RTB (Run-The-Business) tasks. Serve as an SME for your area(s) of expertise. Find regular opportunities to train others to be a role backup, promoting a comfortable work life balance for all. Consistency in execution, follow-up, and issue closure. Your day to day Each day is invariably different as a variety of tasks and challenges come up on a regular basis. You will collaborate closely with our internal business partners to solve RTB tasks and other support teams when encountering new, unforeseen issues. Work with Solutions Engineering and Application Owners to apply accepted deployment standards to properly onboard, architect and deploy applications to operate in a reliable fashion. What do you need to bring A self-motivated team player who thrives in a fast-paced, goal-driven environment 5+ years experience in Enterprise infrastructure support Extensive knowledge of VMware and Nutanix virtualization technologies. Proficiency in networking, security, storage, and DNS at an enterprise scale. Scripting and automation skills with Ansible, Terraform, Bash, PowerShell, Perl, or PHP. Experience with CI/CD pipelines and infrastructure automation Excellent verbal and written communication skills, with the ability to document processes clearly. Role: Non Tech Support - Non Voice Industry Type: Internet Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills VMwareCareer developmentAutomationLinuxDNSPHPWellnessPerlWindowsVirtualization
Posted 1 day ago Typically responds within 2 days
AST
Aster DM HealthCare Global Centre 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 3-6 Yrs Best in Industry
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Job description Aster DM HealthCare Global Centre is looking for Senior Associate.Revenue Cycle Management.Aster Global Centre - India to join our dynamic team and embark on a rewarding career journey As a Senior Associate in Revenue Cycle Management, you will be responsible for ensuring the efficient and effective functioning of the revenue cycle processes within a healthcare organization You will oversee various aspects of revenue cycle operations, including patient registration, charge capture, coding, billing, claims processing, denial management, and accounts receivable follow-up Your primary goal will be to optimize revenue generation, maximize collections, and minimize denials to ensure the financial health of the organization Responsibilities:Revenue Cycle Oversight:Manage and supervise the revenue cycle operations, ensuring compliance with regulatory requirements and industry best practices Develop and implement strategies to optimize revenue generation and enhance cash flow Monitor key performance indicators (KPIs) and financial metrics to identify trends, areas for improvement, and potential revenue leakage Collaborate with cross-functional teams, such as clinical departments, finance, coding, and compliance, to streamline revenue cycle processes Billing and Claims Management:Oversee the timely and accurate submission of claims to third-party payers, including Medicare, Medicaid, commercial insurance companies, and self-pay patients Monitor claim status and work closely with the billing team to resolve any coding or billing discrepancies Analyze denial patterns, identify root causes, and implement corrective measures to minimize denials and maximize collections Stay updated with changes in healthcare regulations, payer policies, and coding guidelines to ensure compliance and accurate billing Accounts Receivable Management:Review and analyze accounts receivable aging reports to identify delinquent accounts and take appropriate actions for timely payment Implement strategies for effective accounts receivable follow-up, including phone calls, appeals, and negotiations with payers and patients Collaborate with the finance team to reconcile payments, identify posting errors, and resolve outstanding balances Provide guidance and support to the team in resolving complex billing and reimbursement issues Process Improvement:Continuously assess revenue cycle processes, identify inefficiencies, and recommend process improvements to enhance operational efficiency and revenue integrity Implement automation and technology solutions to streamline workflows and reduce manual intervention Conduct regular audits and reviews to ensure compliance with coding guidelines, billing regulations, and internal policies Develop and deliver training programs to educate staff on revenue cycle best practices, coding updates, and compliance requirements Qualifications:Bachelors degree in Healthcare Administration, Business Administration, or a related field (master's degree preferred) Experience in revenue cycle management or healthcare finance Strong knowledge of healthcare reimbursement systems, billing regulations, and coding guidelines (eg, CPT, ICD-0, HCPCS) Proficiency in using revenue cycle management software and electronic health record (EHR) systems Familiarity with third-party payer requirements, including Medicare, Medicaid, and commercial insurance Excellent analytical and problem-solving skills with the ability to interpret financial data and identify trends Strong leadership and team management abilities Effective communication and interpersonal skills to collaborate with various stakeholders Certified Professional Biller (CPB) or Certified Revenue Cycle Specialist (CRCS) certification is a plus Note: The above job description is a general outline and may vary depending on the organization and its specific requirements Role: Practice Manager / Head Industry Type: Medical Services / Hospital Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Developm
Posted 1 day ago Typically responds within 2 days
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