Job description Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :SAP HCM Payroll Good to have skills :SAP SuccessFactors Employee Central PayrollMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing SAP HCM Payroll solutions- Provide guidance on best practices for SAP HCM Payroll implementation Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of SAP SuccessFactors Employee Central Payroll- Experience in configuring and customizing SAP HCM Payroll modules- Knowledge of payroll processing and compliance regulations- Hands-on experience in troubleshooting and resolving payroll issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education Role: Technical Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sapemployee centralsuccessfactorssap hcmpayroll hr generalist activitiesesssmehrsdhr operationssap success factorsap hrorganizational managementrecruitmentpersonnel administrationpmgmtroubleshootingonboardingperformance management
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Job description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument c
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Job description Skill required: Procurement Operations - Procurement Support Designation: Procurement Practice Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for Proc. OpsProc. Ops Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Procurement Analyst Industry Type: IT Services & Consulting Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills procurement managementprocurement operationspurchase orderprocurementbuying vendor managementmaterial procurementstrategic sourcingglobal sourcingpurchasesourcingpurchase managementvendor developmentsupply chain management
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Job description Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications:Any Graduation Years of Experience:7 to 11 years About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to establish strong client relationshipProblem-solving skillsAbility to perform under pressureAbility to handle disputesCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Operations Support - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills chat processservice operationscustomer supportcustomer communicationdelivery operations logistics managementwarehouse operationswarehouse managementlogistics operationscustomer servicelogisticssupply chain managementinventory management
Posted 1 day ago
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Job description Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :SAP HCM Payroll Good to have skills :SAP SuccessFactors Employee Central PayrollMinimum 12 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the team in implementing SAP HCM Payroll solutions- Provide guidance on best practices for SAP HCM Payroll implementation- Analyze and optimize payroll processes for efficiency Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of SAP SuccessFactors Employee Central Payroll- Experience in configuring and customizing SAP HCM Payroll modules- Knowledge of payroll compliance and regulations- Hands-on experience in payroll data migration and integration- Ability to troubleshoot and resolve payroll system issues Additional Information:- The candidate should have a minimum of 12 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education Role: Technical Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sapemployee centralsuccessfactorssap hcmpayroll hr generalist activitiesesssmehrsdhr operationssap success factorsap hrorganizational managementlmsrecruitmentpersonnel administrationpmgmonboardingperformance managementrcmom
Posted 1 day ago
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Job description Skill required: Data Management - Tableau Designation: Data Eng, Mgmt & Governance Analyst Qualifications:BE/BTech Years of Experience:3 to 5 years About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIBusiness Intelligence tool which assists in creating visually-appealing reports, charts, graphs and dashboards using data. Such reports are interactive and can be shared among others. What are we looking for Tableau Structured Query Language (SQL) Strong analytical skills Written and verbal communication Commitment to quality Agility for quick learning Ability to work well in a team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualification BE,BTech Role: Data Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills data managementdata analysisdashboardssqltableau hlookupchartsconditional formattingmacrospythondata analyticssasdata validationpivot tablepower bibusiness analysisvlookupsql servervbaadvanced exceldata visualizationstatistics
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Job description The International Analytics team India is looking for experienced product analyst who will support product, engineering and leadership team with insights gained from analysing product and business data. They must have a proven ability to drive business results with their data-based insights. What you will do The International Analytics team India is looking for experienced product analyst who will support product, engineering and leadership team with insights gained from analysing product and business data. They must have a proven ability to drive business results with their data-based insights. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. The candidate will work across a family of areas (eg customer engagement, digital experience, merchandising, Supply chain, Financial services, Operations) to help set the vision for creating amazing products. Define metrics, drive roadmaps, and uncover opportunities to improve our products. Have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. Has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action. Work with your team to develop new analytic methods Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business Partner with product leaders, designers, and engineering managers to improve our products and prioritize projects for impact. Represent the product analytics team in key meetings and business reviews with our executive team and founders Provide data driven insights and deliver recommendations that address opportunities for product improvements Use statistical methods to generate and test hypotheses. This includes: Performing analytical deep-dives to identify problems, opportunities and actions required; Collecting, processing, and cleaning data from disparate sources using SQL, R, Python, or other scripting and statistical tools Managing the design, execution, and analysis of A/B tests; driving rigor and testing culture through product teams What you will Bring 5-10 years of experience of working in a high growth analytics team. Fluency in SQL, as we'll as an understanding of statistical analysis, and common pitfalls of data analysis. Basic understanding of query logic is a MUST. Bachelors degree in Statistics, Computer Science, Business Administration or related field. Relevant experience in Product analytics will be a PLUS. Excellent written and verbal communication skills for coordinating across teams. Strong problem solving skills with an emphasis on product development. Led or worked independently on major initiatives. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 2 years experience in data analysis, data science, statistics, or related field. Option 2: Masters degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field. Option 3: 4 years experience in data analysis, data science, statistics, or related field. Role: Data Analyst Industry Type: Retail Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Supply chainProduct AnalystData analysisProduct engineeringNetworkingMerchandisingInformation technologySQLPython
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Job description Drive data-derived insights across a wide range of retail divisions by developing advanced statistical models, machine learning algorithms and computational algorithms based on business initiatives Direct the gathering of data, assess data validity and synthesize data into large analytics datasets to support project goals Utilize big data analytics and advanced data science techniques to identify trends, patterns, and discrepancies in data. Determine additional data needed to support insights Build and train statistical models and machine learning algorithms for replication for future projects Deploy and maintain the data science solutions Communicate recommendations to business partners and influence future plans based on insights What You Will Bring Consult with business stakeholders regarding algorithm-based recommendations and be a thought-leader to develop these into business actions. Play a key role to solve complex problems, pivotal to Walmarts business and drive actionable insights Utilize product mindset to build, scale and deploy holistic data science products after successful prototyping Demonstrate incremental solution approach with agile and flexible ability to overcome practical problems Lead and collaborate with the team to assess customer needs and translate the business problem into an analytical problem Articulate and present recommendations to business partners and influence plans based on insights Partner and engage with associates in other regions for delivering the best services to customers around the globe Work with the customer-centric mindset to deliver high-quality business-driven analytic solutions. Mentor junior data scientists and handle multiple projects at the same time. Drive innovation in approach, method, practices, process, outcome, delivery, or any component of end-to-end problem solving Promote and support company policies, procedures, mission, values, and standards of ethics and integrity Qualifications Bachelors/Masters > 9 years OR Ph.D. in Comp Science/Statistics/Mathematics with > 5 years of relevant experience. Education qualifications should be Computer Science/Statistics/Mathematics or a related area. Ability to lead the data science projects end to end. Experience in leading data science initiatives in customer care and customer growth like Chatbot, Agent Auto Response, Search Engine Optimization, Marketing etc Experience in analyzing complex problems and translating them into analytical solutions. Experience in machine learning: Classification models, regression models, Data/Text Mining, Convex Optimization, Text Retrieval Algorithms Experience in statistical learning: Generalize linear model, Time Series, Dynamic/Causal Model, Statistical Learning Ability to utilize the data science solutions outcomes to drive the predictive and prescriptive analytics. Experience with big data analytics - identifying trends, patterns, and outliers in large volumes of data. Ability to scale and deploy the data science solutions Strong Experience with one or more of Python and R Experience in Working with GCP Experience in deep learning and worked in TensorFlow/Torch Experience with GPU/CUDA for computational efficiency Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 2 years experience in an analytics related field. Option 3: 6 years experience in an analytics or related field. Role: Data Scientist Industry Type: Retail Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Machine Learning Education UG: Any Graduate PG: Any Postgraduate Key Skills Supply chainText miningComputer scienceCareer developmentdata scienceNetworkingAnalyticalMachine learningInformation technologyBusiness operations
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Job description The software Development Manager (SDM) will help build new features on a scalable, robust web platform, conduct code reviews and improve code quality by being hands-on and suggesting best practices and SOPs with AEM, Node JS and Solid JS tech stack 1. 1. Core Development Processes Work with a large frame of developers and architects at Partner end, drive them towards a common goal of delivering a high-quality website with right technologies in place Be able to set up right frameworks for logging, caching, exception handling and ensure that code carries all the flavors of the Core Architecture defined earlier in the lifecycle of project Set up best practices and right standards for coding, deployment and testing the code for all tracks including React, Node, Nginx, Akamai and more Create a framework for highly efficient code writing with right branching strategy, peer-reviews, code merge, and code testing Enforce engineering hygiene both in process as we'll as code quality. 2. Innovation Executing POCs to validate technology roadmaps, feasibilities possibilities with scalable solutions which are also versatile, inter-operable, can co-exist in the overall ecosystem and cost effective Leverage and sponsor innovation work, both through internal incubators and BFL s external start-up network to create, evaluate, and introduce novel technical capabilities into the platform 3. Development Team Management Technical Mentorship: Provide guidance and mentorship to the development team, fostering a culture of continuous learning and skill enhancement within the group. Performance Optimization: Set clear, measurable goals for team members, regularly assess performance, and offer constructive feedback to ensure consistent growth and alignment with project objectives. Resource Planning: Efficiently allocate development resources based on project needs and individual strengths, ensuring optimal productivity and timely delivery of tasks. Talent Acquisition Retention: Lead the recruitment of top development talent, while creating an environment that motivates and retains high-performing developers. Team Collaboration: Encourage strong communication and collaboration within the development team, promoting a cohesive and supportive working environment that drives project success. 4. Compliance Security Data Privacy Security: Ensure that all development practices comply with relevant data privacy regulations and security standards. Compliance with Standards: Maintain compliance with industry standards, legal requirements, and best practices in software development. Incident Management: Establish and maintain processes for responding to security incidents and ensuring minimal impact on operations. 5.Technical Strategy Vision Development and Optmization Roadmap: Define and maintain a technology roadmap that aligns with the company s strategic goals and future growth. Architecture Design: Work with architects and senior developers to ensure that the software architecture supports scalability, performance, and maintainability.| Technical Debt Management: Continuously assess and address technical debt, balancing the need for speed with long-term system health. Tooling Infrastructure: Ensure the development team has access to the right tools, technologies, and infrastructure to be productive and efficient. Key Decisions / Dimensions Following decisions are taken by the role: Implementation of Architectural Recommendations: Execute recommendations for integrating NODE JS and REACT JS within existing architecture to optimize solutions for high traffic with minimal infrastructure. Technology Evaluation: Participate in evaluating products and technologies to ensure they meet business use cases and requirements. Training Participation: Engage in and contribute to internal and external training programs to support career development for new hires and junior developers. Deployment Hygiene: Follow and update development build checklists for every deployment to ensure hygiene and stability on production servers. Content Management: Impleme
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Job description Marriott is looking for Assistant Reservations Manager to join our dynamic team and embark on a rewarding career journey Oversee the reservation department and manage a team of reservation agents Monitor and manage room inventory to maximize occupancy and revenue Ensure accurate and efficient processing of reservations, including online bookings, phone reservations, and group bookings Respond to customer inquiries and resolve any issues or concerns related to reservations Collaborate with the sales team to develop pricing strategies, promotions, and packages to attract customers and drive bookings Maintain knowledge of hotel facilities, services, and room types to provide accurate information to customers during the reservation process Utilize property management systems (PMS) and reservation software to manage bookings, track availability, and generate reports Analyze reservation data and reports to identify trends, patterns, and opportunities for improvement Train and mentor reservation agents, providing guidance on reservation policies, procedures, and customer service Collaborate with other departments, such as front desk, housekeeping, and revenue management, to ensure seamless operations and guest satisfaction Role: Reservation Manager Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Tourism Services Education UG: Any Graduate PG: Any Postgraduate Key Skills Assistant Reservations Manager
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