Job description Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience in Email or Chat Process Good typing skills. Speed - 30, Accuracy - 90%. Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 27000 CTC Work Location: Marathahalli, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth- 8072409038 Role: Email Support Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Email SupportCustomer ServiceLive ChatChat SupportEmail Process Non Voice ProcessSolving QueriesNon VoiceBpo Non VoiceChat ProcessEnglishCustomer SupportCustomer CareChatEmail WritingWeb Chat
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Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. Work Location: Bangalore/Pune The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst may support multiple projects simultaneously but mainly to real time Payments processing and Ach processing across countries The purpose of the role is to support delivery of Domestic Real time payments processing , being hand on and write user stories based on BRD from the business and to produce high quality analysis and Agile design artefacts, and provide/support solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. The IT Business Analyst on GCB5 is expected to work embedded within a wider DOME EU team, with engineering team, architects, testers , and products owners and GPS business throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. In this role, you will: Payments Industry & Agile experience are essential. Real time Payments and ACH scheme knowledge experience are essential Management of the Business analyst pool/team. Write Users stories and Contribute to Scrum activities (sprint planning, sprint ceremonies, retrospectives, stand-ups) Highly skilled on Jira / Confluence designer level (rather than user level). Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks Capturing, analysing and documenting of business process (including IT processes) and convert them into user stories. Designing of solutions or change interventions Managing the tracking and documenting progress and managing status reporting. Implementing solutions and provide support to the technical team. Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal. Produce Component level flows in the form of Swimlane to define the sequence of payment processing. Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined. Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported. Review Test Cases and test Results to ensure requirements are being met. Facilitating Production support and Handovers Requirements The main challenge is to be able to operate in a large, dynamic, pressurised environment where high-quality software solutions are needed rapidly to support an ever-evolving business. Navigating this eco-system in order to deliver change is not necessarily easy and requires initiative, self-motivation and drive. Getting clarity on business requirements is not easy for a number of reasons and so the candidate will need to have some tenacity and drive to get the job done properly in occasionally difficult circumstances. Additionally, with the project team distributed in a number of regions - Poland, UK, Asia-Pacific, India - excellent communication skills and the ability to cooperate well in a team are essential. Past working experience in a relevant role, i. e. IT Business Analyst or Business Consultant Payment s domain experience and clearing scheme experience Excellent written and spoken commu
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Job description Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills:Cvent or any other Meetings Technology Job Summary:We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information:- The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience:Minimum 2 year(s) of experience is required Educational Qualification:B.Tech/BE/Any Graduate Role: Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: B.Tech/B.E. in Production/Industrial, Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Business Operations event planningprocess trainingproject managementsoft skillsbehavioural trainingaccent trainingcustomer servicetrainingcustomer supportsoft skills trainingcontent developmentmicrosoft teamscommunication traininghtml
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Job description SAP S4 HANA Platforms – Retail Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Retail, Industry Consulting, Capability Network I Areas of Work:SAP Platforms | Level:Analyst/Consultant | Location:Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad, Pune, Chennai | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of the Retail Industry practice within the Capability Network you will help businesses adapt to new climates, new expectations, and new ways of working. You will work with leading retailers across the globe to help our clients transform their business capabilities to increase profits, engage customers and enhance operations Let's infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you'll help drive the following: Be a part of the Intelligent Functions team, one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on. Provide solutions for complex client problems across the SAP S4 HANA ERP landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SAP market and associated technologies. Work as a lead SAP Functional Solution Architect and support with solutions for end-to-end request for proposal requests. Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals. Create innovative solution designs that utilize our extensive service offerings. Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for SAP transformations. Be responsible for integration with different ERP Solutions including SAP and create proof of concepts as and when required. Bring your best skills forward to excel in the role: Problem-solving skills to identify, escalate, track and resolve issues in time Strong project management skills and ability to run projects on his own Effective presentation and public speaking skills Ability to work in a rapidly changing environment where continuous innovation is desired Ability to effectively team with others in a large, global organization Analytical skills to bring clarity to complex issues and gather data-driven insights Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Manage and work with key stakeholders onshore and onsite Read more about us. Recent Blogs Qualifications Your experience counts! MBA from Tier 1 and 2 business school 2-6 years of SAP S4 HANA MM/SD/PP/QM/eWM/IBP/IS-Retail experience working on SAP delivery engagements Prior experience of working on 1-2 large scale transformation and implementation delivery programs for global clients Must have worked as an end-to-end SAP Solution / Functional Architect for at least 4-5 Request for Proposal (RFP) requests Experience in retail verticals is highly desirable Proven success in client-facing roles for 1-2 engagements What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Abil
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Job description The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level:Associate Director | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:16 to 20 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing, Sales, and Services These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Spearhead the design and enhancement of customer service experiences on Salesforce, ensuring they align with client objectives. Serve as a trusted advisor to clients, providing expert guidance on Salesforce strategy, architecture, and implementation. Lead the creation of compelling business cases and value propositions for Salesforce solutions, aligning with client goals and driving ROI. Lead pre-sales activities including client presentations, solution demonstrations, and responding to RFPs, to secure new business opportunities. Leverage deep industry knowledge to provide tailored Salesforce solutions that address specific challenges and opportunities within the clients sector. Lead the analysis and design/redesign of Customer Service processes to address bottlenecks and pain points effectively. Serve as the governance point of contact in the project, overseeing and managing stakeholder expectations, addressing and resolving issues and risks, and ensuring project success through effective governance and oversight Lead initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Mentor and guide the team, ensuring high-quality deliverables and successful project outcomes. Bring your best skills forward to excel at the role: Proven track record in consulting roles, with strong skills in client management, strategic planning and solution delivery. Extensive experience in one or more industries, with the ability to translate industry needs into Salesforce solutions. Proven ability to develop strong business cases and value propositions for Salesforce solutions Strong background in pre-sales, including the ability to craft and present compelling value propositions. Demonstrate expertise in managing stakeholder expectations and actively resolving issues and risks, serving as the governance point of contact to ensure project success. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Read about us Blogs Qualifications Read about us Blogs Your experience counts! Minimum 5 years of experience working on Salesforce CRM platform (Nice to have exposure to SAP CRM/ Microsoft Dynamics 365) Except
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Job description About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Global Network: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, every business is a digital business. Digital is changing the way organizations engage with their employees, business partners, customers, and communities how they manufacture and deliver products and services, and how they run their organizations. This is our unique differentiator. We seek people who recognize and understand the impact that digital, and technology have on every industry and every sector, and share our passion to shape unique strategies that allow our clients to succeed in this environment. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Approximately 10,000 consultants are part of this rapidly expanding network, providing specialized and strategic industry and functional consulting expertise from key locations around the world. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit . Practice Overview: Skill/Operating Group Technology Consulting Level Manager Location Gurgaon/Mumbai/Bangalore/Pune/Kolkata Travel Percentage Expected Travel could be anywhere between 0-100% Principal Duties And Responsibilities: Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertise"strategic, industry, functional, technical"in a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Providing thought leadership in Cloud Architecture and Data Modernization, with a strong focus on industry-specific trends and best practices. To lead large scale Cloud Assessment, Migration and Application Modernization Projects Design an Application Modernization Strategy for Enterprises to meet Business Goals Build strategy and roadmap for Migration to Cloud Design the Application Modernization Architecture on cloud solutions such as AWS, Azure, GCP, Ali Cloud Deep understanding of Microservices and EDA To lead Large Scale Big Data Modernization Strategy and Architecture Engagements. Design Holistic Data Strategy to help enterprises to meet their Business goals. Architect large scale data lake, DW, and Delta Lake on cloud solutions using AWS, Azure, GCP, Ali Cloud, Snowflake, Hadoop, or Cloudera Design Data Mesh Strategy and Architecture Build strategy and roadmap for data migration to cloud Establish Data Governance Strategy & Operating Model Implementing programs/interventions that prepare the organization for implementation of new business processes Provide thought leadership to the downstream teams for
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Job description About The Role : About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song - all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Join our team in Strategy consulting to find endless opportunities and solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice:Technology Strategy & Advisory, S&C Global Network Area of Work: SAP FICO Level: Consultant (L9) Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata Years of Exp: Minimum 6 years of hands-on work experience in SAP FICO implementation projects. Explore an Exciting Career at Accenture:Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Job Summary: Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertise"strategic, industry, functional, technical"in a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Experience in design and business blueprint and greenfield implementation of SAP S/4 HANA core functionalities across FICO, specifically expertise in controlling area as a part of the enterprise-wide design and blueprint of SAP along with good knowledge of Central Finance. Good to have cross functional experience with Procurement, SD, PP etc. Domain expertise across one/more of Retail, Consumer Goods, Manufacturing, Hi-Tech, Life Sciences, Pharma, Telecom. Understanding the domain trends and technology offerings across these industry sectors. Experience in creation of business case, functional prototypes in demonstrating the value and impact of an SAP S/4 deployment, business value assessment for an implementation (either greenfield or brownfield) of SAP S/4 HANA. Real life experience in using components from SAP Activate methodology as part of program implementation. Good Analytical and Assessment skills in driving the discovery workshop, performing the AS-IS assessment and Fit-Gap Analysis, and providing suggestion of TO-BE design in terms of Cost, tools, people, and Organizations (i.e., change management). Cross process area experience in Product costing, FSCM, FICA, PSCD and FSCD GL New GL with Segment Reporting Cost center accounting, Cost element accounting & Internal orders Exposure to Controlling Profitability Analysis Well versed with FICA, PSCD, FSCD and Reposting of COGS split topics Researching, Analyzing and determining the appropriate solution for business requirements. Discussion on hand the functionality, features, benefits and impact of Management Accounting CO and Product costing PC with clients, business and technical counter parts and project management. Describing organizational objects, configuration, master data, transactional data and periodic activities involving CO PC Providing system blueprints, configuration documentation and functional specifications for utilizing objects and developing enhanced RICEFW solutions in CO PC. Serving as a CO functional consultant in an SAP application impleme
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Job description About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Responsible for the installation, configuration, and management of EMC VMAX/PowerMax storage arrays ,SVC and ESS Storage Subsystems. read more Key Skills Patch managementSANPerformance tuningChange managementManaged servicesDisaster recoveryProblem managementEMCVirtualizationCapacity planning
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Job description Job Title: Principal Programmer - Data Science Systems Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: E - Individual Contributor position. Introduction to role: Are you ready to make a difference in the world of data science? As a Principal Programmer in Data Science Systems, youll be at the forefront of developing ground breaking applications and methodologies within the Quantitative Sciences organization. Your strong technical, organizational, and project management skills will guide internal and external collaborators in implementing software tools and technologies that redefine clinical study development and execution. Collaborate with leaders in Programming, Biostatistics, Epidemiology, and Medical Writing to identify technology needs and streamline practices. Dive into the world of data science technologies to improve clinical analyses and operations. Accountabilities: Develop, maintain, implement, and manage applications using data science software within the QS organization. Coordinate project direction for internal and external projects in tool development and deployment. Lead life cycles of data science services including versioning, training, and documentation. Review and supervise change requests for data science applications. Find opportunities for new data science technologies to improve QS operations. Research alternative solutions to current problems with recommendations for efficient solutions. Implement standard methodologies in software development to improve quality and efficiency. Develop Standard Operating Procedures for regulatory deliverables using data science technologies. Serve as a liaison with Alexion IT for tool development using data science technologies. Represent QS Statistical Programming in cross-functional projects for innovative solutions. Act as a subject matter authority on data science technologies during audits. Provide training to DOQS and contracted staff for applications developed with data science technologies. Lead department data science environment for clinical study data analysis. Coordinate aspects of applications developed with data science technologies including licenses and user accounts. Serve as a statistical lead programmer contributing to project programming efforts. Develop and validate programming specifications for analysis datasets using Alexion standards. Independently develop programs generating analysis datasets based on specifications. Develop programming specifications for protocol-specific safety and efficacy tables. Independently develop programs generating safety and efficacy tables using Alexion specifications. Represent Alexion at conferences to present data science technology trends. Crucial Skills/Experience: BS/MS/MA in Statistics, Biostatistics, Computer Science, Data Science, Mathematics or related area. Advanced degree or equivalent experience with strong analytical skills is preferred. 6+ years data science or statistical programming experience in the pharmaceutical, biotech or CRO Industry. Some proven experience and solid understanding of data science technologies such as R, Python, C++, C#, Java or AI/machine learning. 2+ years project management experience in the biotech or pharmaceutical industry is required. Work experience and validated skills in the use of R or SAS within a Statistical Programming environment to develop and validate analysis datasets, tables, listings, and figures/graphs is required. Confirmed abilities to lead and handle cross-functional projects from concept to completion. Proficiency in the roles and responsibilities of all related subject areas within the QS department, with a focus on Biostatistics, Clinical Data Management, Epidemiology, and Medical Writing. Strong verbal and written communication skills with ability to clearly and effectively present information. Strong knowledge and understanding of software development with familiarity of a general programming language (i.e. C++, Java, Python, etc.), version control (Git
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Job description Inside Sales Manager | Simplilearn | Bangalore (HSR Layout) About Simplilearn: Simplilearn is the worlds #1 online digital skills bootcamp, helping professionals worldwide upskill with programs designed alongside top universities and industry leaders. Role Overview: Were hiring for Inside Sales Managers to drive new customer acquisition and manage client relationships for our B2C vertical. What Youll Do: Handle inbound leads and convert them into sales. Achieve monthly revenue targets. Build strong relationships with prospective and existing customers. Identify cross-sell and upsell opportunities. Gather customer feedback and share insights for product improvement. Manage sales operations and reporting. Requirements: 6 months3 years of Inside Sales/B2C sales experience. Strong communication and negotiation skills. Edtech experience preferred. Location: Bangalore, HSR Layout (Work from Office) How to Apply: Interested candidates can apply by sending their updated soundarya.r@simplilearn.net or on 6366967196 Role: Business Development Executive (BDE) Industry Type: Education / Training Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesEdtech Sales Inside Sales
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