Job description About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: OpenShift. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills accounts payablesapopenshiftaccountingend user accounts receivableerppurchaseinvoice processingdockerjavamaterial managementprocurementlinuxmicrosoft windowsjenkinssap ficosap mmaws

Job description Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose _x000D__x000D_ The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do _x000D__x000D__x000D_ Ensure timely response of all the tickets raised by the client end user _x000D_ Service requests solutioning by maintaining quality parameters _x000D_ Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep _x000D_ Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe _x000D_ Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction _x000D_ Provide an acceptance and immediate resolution to the high priority tickets/ service _x000D_ Installing and configuring software/ hardware requirements based on service requests _x000D_ 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations _x000D_ Provide application/ user access as per client requirements and requests to ensure timely solutioning _x000D_ Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer _x000D_ Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction _x000D_ Coordinate with on-site team for complex problem resolution and ensure timely client servicing _x000D_ Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner _x000D_ ? _x000D_ Deliver _x000D__x000D__x000D__x000D__x000D_No_x000D_Performance Parameter_x000D_Measure_x000D__x000D__x000D_1._x000D_ _x000D_100% adherence to SLA/ timelines _x000D_Multiple cases of red time _x000D_Zero customer escalation _x000D_Client appreciation emails _x000D__x000D__x000D__x000D__x000D_ ? _x000D_ ? _x000D_ Mandatory Skills: WebSphere Admin_x000D_. Experience1-3 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills webspheresapaccountingend userprocurement accounts payableerppurchasenetworkingapache tomcatsystem administrationjavams office outlookmaterial managementactive directorylinuxmicrosoft windowssap ficosap mm

Job description As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead efforts to design, integrate and implement monitoring systems for On-premise,. Implement monitoring systems cloud infrastructure, applications, performance monitoring, transaction monitoring and synthetic monitoring leveraging IAAS, PAAS * PAAS Resolve complex technical issues and drive innovation that improves system availability, resiliency, and performance. Build end-to-end monitoring (integrating monitoring tools with event management and ticketing tool (SNOW), JIRA etc). Detection and prevention tools for Company products and Platform and customer-facing environments Preferred technical and professional experience Define, drive, and implement an architecture strategy and standards for end-to-end monitoring. Partner with the rest of the technology teams including application development, enterprise architecture, testing services, network engineering, Good to have detection and prevention tools for Company products and Platform and customer-facing Role: Solution Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills paasiaasagilejiraagile framework c#pythonproject managemententerprise architecturemicrosoft azurebusiness analysisapplication developmentdockersqljavagitdevopswaterfalllinuxjenkinscloud infrastructurescrumawscloud computing

Job description Project Role :Application Designer Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills :SAP Governance Risk and Compliance (SAP GRC) Good to have skills :NAMinimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing business needs, and translating them into functional specifications. You will engage in discussions to ensure that the applications align with organizational goals and user expectations, while also participating in design reviews and providing feedback to enhance application functionality and user experience. Your role will be pivotal in ensuring that the applications developed are not only effective but also user-friendly and aligned with best practices in application design. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC).- Good To Have Skills: Experience with SAP security and compliance frameworks.- Strong understanding of application design principles and methodologies.- Familiarity with risk assessment and management processes.- Experience in stakeholder engagement and requirements gathering. Additional Information:- The candidate should have minimum 5 years of experience in SAP Governance Risk and Compliance (SAP GRC).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education Role: System Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills application designsapuxsap grcdesign principles c++hibernatemicroservicesspringjavagitdesign patternsoopsmultithreadingdata structuresmvcsap hanajirac#restpythonsoftware developmententity frameworkjavascriptsql server

Job description As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. Job Description: If you are passionate about the Coding, Automation, Internet of Things, 5G, virtual reality, Over the Top (OTT) content, and mobile everything , then you are in the right place. Join our team and make an impact in how the world connects. We are seeking an Enterprise Automation Developer who is passionate about coding and automating to join Enterprise Automation team. The role will be responsible for designing, developing, and implementing automation solutions to improve our business processes. This role requires a strong understanding of software development principles, as well as experience in automation tools and technologies. Your Responsibilities: Design, develop, and implement automation solutions to improve business processes. Understand and translate business needs into code to support integrations and automations. Work closely with business analysts and stakeholders to understand requirements and translate them into automation solutions. Maintain, troubleshoot, and improve existing automations. Develop and maintain technical documentation related to project design and implementation. Conduct testing to ensure that the systems work as expected. Train end-users on how to use the automated systems. Key Experience and Skills Required to Perform this Role: Bachelor s degree in Computer Science, Information Systems, or related field. Hands on experience in any of the following programming languages: Java, Python, C# Strong understanding of algorithms and data structures. Experience in software development, preferably in an automation role. Knowledge of any RPA (Robotic Process Automation) tool is a significant plus. Experience with DevOps, APIs, XML, JSON, REST APIs. Strong understanding of software development principles. Strong problem-solving skills and ability to troubleshoot operational issues. Ability to work in a team and communicate effectively. About Ciena Ciena is a networking systems, services, and software company with a passion to provide an experience that is as rewarding as the outcome. We attract the best and brightest-those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People. Requirements: 1. Bachelors degree in Computer Science, Information Systems, or related field. 2. 3. Knowledge of integration architecture as well as excellent design and programming skills. 4. Familiarity with Mulesoft and/or Oracle Integration Cloud is a plus. 5. Strong problem-solving skills and ability to troubleshoot operational issues. 6. Excellent communication skills with the ability to explain technical concepts to a non-technical audience. 7. Ability to work in a team and independently as required. This is a fantastic opportunity for someone looking to enhance their career in integration development. We offer a competitive salary and benefits package, Key Experience and Skills Required to Perform this Role: programming skills that relate to code development, maintenance, and implementation At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Role: Automation Developer Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Compu

Job description Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills :SAP Governance Risk and Compliance (SAP GRC) Good to have skills :NAMinimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are functioning optimally to support organizational goals. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC).- Strong understanding of application development methodologies.- Experience with integration of SAP GRC with other enterprise applications.- Familiarity with compliance frameworks and risk management processes.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP Governance Risk and Compliance (SAP GRC).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sapenterprise applicationsdevelopment methodologiesapplication developmentsap grc c#csspythonproject managementcjspado.netdbmshibernatejquerysql servermicroservicesplsqlspringjavaasp.netweb technologiesmicrosoft windowshtml

Job description As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SQL authoring, query, and cost optimisation primarily on Big Query. Python as an object-oriented scripting language. Data pipeline, data streaming and workflow management toolsDataflow, Pub Sub, Hadoop, spark-streaming Version control systemGIT & Preferable knowledge of Infrastructure as CodeTerraform. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience performing root cause analysis on internal and external data and processes to answer specific business questions Preferred technical and professional experience Experience building and optimising data pipelines, architectures and data sets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. Working knowledge of message queuing, stream processing, and highly scalable data stores. Experience supporting and working with cross-functional teams in a dynamic environment. We are looking for a candidate with experience in a Data Engineer role, who are also familiar with Google Cloud Platform Role: Data Platform Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sparkgcpbigqueryhadooppython hivekubernetesmetadatasqldockeransiblejavagitdevopslinuxjenkinsshell scriptingmysqlcloud computingpubsubsoftware testingvmwaremicrosoft azurecloud platformhybrid cloudkafkacost optimizationaws

Job description Project Role :Business and Integration Architect Project Role Description :Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills :SAP EWM Good to have skills :NAMinimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Business and Integration Architect, you will be responsible for designing the integration strategy endpoints and data flow to align technology with business strategy and goals. Your typical day will involve collaborating with various teams to understand their needs, analyzing project requirements, and ensuring that the integration processes are seamless and efficient. You will engage in discussions to refine strategies, oversee the implementation of solutions, and monitor the overall project lifecycle to ensure that all aspects from coding to deployment are executed effectively. Your role will also require you to stay updated with the latest technologies and methodologies to enhance integration practices and drive business success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP EWM.- Strong understanding of integration strategies and data flow management.- Experience with project lifecycle management, including requirements analysis and deployment.- Ability to analyze complex business requirements and translate them into technical solutions.- Familiarity with various integration tools and technologies. Additional Information:- The candidate should have minimum 5 years of experience in SAP EWM.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills integration architecturesap ewmproject life cyclerequirement analysisdata flow project managementpythonssasteam managementbusiness strategyprogram managementbusiness developmentsql serverbusiness integrationjavagcpmysqlbigquery

Job description Project Role :Business and Integration Architect Project Role Description :Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills :Worksoft Certify Good to have skills :NAMinimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Business and Integration Architect, you will be responsible for designing the integration strategy endpoints and data flow to align technology with business strategy and goals. Your typical day will involve collaborating with various teams to ensure that the integration processes are seamless and effective, while also analyzing requirements and overseeing the entire project life-cycle to guarantee successful integration outcomes. You will engage in discussions with stakeholders to understand their needs and translate them into actionable integration strategies, ensuring that all aspects of the project are aligned with the overall business objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to integration strategies and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Worksoft Certify.- Strong understanding of integration frameworks and methodologies.- Experience with data mapping and transformation techniques.- Familiarity with API design and management.- Knowledge of project management principles and practices. Additional Information:- The candidate should have minimum 5 years of experience in Worksoft Certify.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills business strategyworksoft certifyintegration architecturebusiness integrationapi c++iriscweb servicestafjerp implementationmicrosoft azureinfobasicjquerytemenos t24strategic planningspringtemenosjavat24linuxjbasebig datasoap

Job description As a BigData Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In this role, your responsibilities may include: As a Big Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in data engineering activities like creating pipelines/workflows for Source to Target and implementing solutions that tackle the clients needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Big Data Developer, Hadoop, Hive, Spark, PySpark, Strong SQL. Ability to incorporate a variety of statistical and machine learning techniques. Basic understanding of Cloud (AWS,Azure, etc). Ability to use programming languages like Java, Python, Scala, etc., to build pipelines to extract and transform data from a repository to a data consumer Ability to use Extract, Transform, and Load (ETL) tools and/or data integration, or federation tools to prepare and transform data as needed. Ability to use leading edge tools such as Linux, SQL, Python, Spark, Hadoop and Java Preferred technical and professional experience Basic understanding or experience with predictive/prescriptive modeling skills You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Role: Data Platform Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills scalasqlsparkhadooppython hivedata managementpysparkdata warehousingapache pigplsqljavaunix shell scriptinglinuxbig dataetlhbasedata analysisoraclemicrosoft azuremachine learningdata engineeringawsdata integrationinformatica