Job description Job Description We are seeking an experienced and motivated Customer Support to lead, scale, and optimize our support operations. The ideal candidate will bring strong leadership, process-driven thinking, and a passion for improving the customer journey in a regulated industry. This role involves managing a multi-channel support team (voice, email, WhatsApp, chat, social media), ensuring regulatory compliance, and delivering best-in-class service to our traders and investors. Roles & Responsibilities :- Team Leadership Lead, mentor, and manage a team of support executives, team leads, and quality assurance specialists. Drive team performance through coaching, training, and setting KPIs (First Response Time, Resolution Time, CSAT, etc.). Build a culture of accountability, empathy, and continuous improvement. Customer Experience Ensure high-quality and timely resolution of customer queries related to account opening, KYC, trading, UPI fund transfers, Demat issues, etc. Handle escalation management and implement root-cause analysis for recurring issues. Monitor support SLAs and align with business expectations. Process Optimization Coordinate with compliance, tech, product, and operations teams for issue resolution and system improvements. Quality Assurance & Training Develop and enforce quality benchmarks for customer interactions. Reporting & Analytics Track and report on support metrics and trends using tools like Freshdesk. Provide insights to product and tech teams to reduce support load and improve product usability. Requirements Key Requirements - Experience 2-3 years of experience in customer support or operations, with 1+ years in a team leadership role. Experience in the financial services or stock broking industry is mandatory. Skills Strong communication (English, Hindi), problem-solving, and leadership skills. Proficiency with customer support software like Freshdesk. Data-driven approach with experience using Excel. Educational Qualification Bachelors degree in Business, Finance, or related field. Certification in NISM (e.g., NISM Series VII or Series VIII) Role: Customer Service Industry Type: Financial Services (Broking) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication SkillsCustomer Queries Customer ServiceBrokingSolving QueriesCustomer HandlingCRM

Job description As the FPA Financial Analyst for Europe, the Middle East and Africa (EMEA) region, you will prepare, analyze and review financial statements using accounting principles across countries . Your role involves delivering insightful financial analysis and reporting to support strategic decision-making, partnering with business teams to streamline processes, and driving productivity through automation. In this position, you will also work closely with other departments within the Finance organization, particularly the accounting team, to ensure seamless collaboration, alignment of financial data, and compliance with corporate financial policies and procedures. This collaboration is vital for maintaining data integrity, optimizing reporting processes, and fostering a cohesive approach to financial management across the region. Responsibilities Financial Reporting and Analysis Prepare and analyze financial reports including balance sheets, profit and loss statements, and working capital summaries. Perform monthly closing procedures ensuring accurate and reliable financial data. Analyze financial statements for completeness, accuracy, and compliance with internal policies. Conduct variance analysis and reconciliation of key accounts, including sales and cost data by country and business segment. Provide inventory analytics and reporting to support business insights. Budgeting, Forecasting and Cost Tracking Support the development of annual budgets and quarterly forecasts, aligning cost trends with business needs. Track actual expenses against budgets, analyze cost variances, and recommend corrective actions. Monitor and report on key financial metrics including costs, sales, and cash flow to drive performance improvements. Financial Process Optimization Identify and implement initiatives to optimize financial processes and reporting accuracy. Ensure consistency and quality of data across systems and reports. Develop and maintain automated reporting tools and dashboards to enhance productivity and visibility. Leverage expertise in FPA modeling, reporting, and databases to improve efficiency and support decision-making. Support financial systems (eg, Oracle Cloud) and participate in enhancement initiatives. Contribute to continuous improvement efforts including process optimization aligned with company standards. Cross-functional Business Support Promote financial understanding and provide insights to non-finance stakeholders (Sales, Operations, HR, etc) to support business decisions. Collaborate with operational teams to align financial planning with organizational goals. Requirements masters or bachelors degree in economics, Business, Finance or related fields. 3 - 7 years of experience in financial controlling or external auditing, preferably within the EMEA region. Strong understanding of cultural nuances and business practices across EMEA countries. Strong knowledge of financial processes, accounting, and controlling standards Excellent analytical skills and attention to detail, with a passion for data accuracy Effective communication and presentation skills, with the ability to work effectively across time zones, particularly aligning with EMEA working hours. Self-driven, curious and solution-oriented Fluency in English (written and verbal), proficiency in one or more EMEA region languages (eg, Arabic, French, German, Spanish, etc) is a significant plus. Proficiency in SAP, Oracle, Power BI and advanced Excel/Microsoft tools Experience in project business controlling is a plus Strong organizational and time-management skills Role: Financial Analyst Industry Type: FMCG Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills SAPFinancial reportingFinancial analysisReconciliationFinancial planningCash flowBudgetingOracleForecastingVariance analysis

Job description Flam is looking for Senior Manager - Government Sales to join our dynamic team and embark on a rewarding career journey. As a Senior Sales Manager, your primary responsibility is to lead and oversee the sales team within an organization. You will be responsible for developing and executing sales strategies, achieving sales targets, and building and maintaining strong relationships with clients. This role requires a combination of strategic thinking, leadership skills, and a deep understanding of the sales process. Key Responsibilities : Sales Strategy Development : Develop and implement effective sales strategies to drive revenue growth and meet company objectives. Analyze market trends, competitor activities, and customer needs to identify new opportunities and adjust sales strategies accordingly. Team Leadership : Lead, motivate, and mentor a team of sales professionals. Set clear sales targets, provide ongoing coaching and training, and monitor individual and team performance. Foster a high-performance culture within the sales team. Sales Target Achievement : Take ownership of sales targets and ensure their successful achievement. Monitor sales activities, track progress against targets, and implement corrective measures when necessary. Provide accurate sales forecasts and reports to senior management. Customer Relationship Management : Build and maintain strong relationships with key customers and clients. Understand their needs, address their concerns, and provide timely and effective solutions. Identify opportunities for upselling, cross-selling, and expanding customer relationships. Sales Process Optimization : Continuously review and improve the sales process to enhance efficiency and effectiveness. Identify bottlenecks, streamline workflows, and implement best practices. Collaborate with other departments, such as marketing and operations, to align sales efforts with overall business objectives. Market Research and Analysis : Stay informed about industry trends, market conditions, and competitor activities. Conduct market research and analysis to identify new target markets, customer segments, and product opportunities. Use this information to inform sales strategies and drive business growth. Sales Presentations and Negotiations : Prepare and deliver compelling sales presentations to potential clients. Lead negotiations and contract discussions to secure new business and maintain existing customer relationships. Ensure that contracts and agreements meet the company's requirements and align with legal and financial guidelines. Sales Performance Tracking : Implement systems and tools to track sales performance metrics, including revenue, conversion rates, customer acquisition costs, and customer lifetime value. Regularly analyze sales data, identify trends, and make data-driven recommendations for improvement. Qualifications and Skills : Bachelor's degree in business, marketing, or a related field (Master's degree preferred). Proven track record of success in sales management, with a minimum of [X] years of experience in a similar role. Strong leadership and team management skills, with the ability to inspire and motivate a sales team. Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders at all levels. Solid understanding of sales principles, techniques, and best practices. Role: Zonal Sales Manager (B2C) Industry Type: Internet Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Sales

Job description Mission As the FPA Financial Analyst for Europe, the Middle East and Africa (EMEA) region, you will prepare, analyze and review financial statements using accounting principles across countries . Your role involves delivering insightful financial analysis and reporting to support strategic decision-making, partnering with business teams to streamline processes, and driving productivity through automation. In this position, you will also work closely with other departments within the Finance organization, particularly the accounting team, to ensure seamless collaboration, alignment of financial data, and compliance with corporate financial policies and procedures. This collaboration is vital for maintaining data integrity, optimizing reporting processes, and fostering a cohesive approach to financial management across the region. Responsibilities Financial Reporting and Analysis Prepare and analyze financial reports including balance sheets, profit and loss statements, and working capital summaries. Perform monthly closing procedures ensuring accurate and reliable financial data. Analyze financial statements for completeness, accuracy, and compliance with internal policies. Conduct variance analysis and reconciliation of key accounts, including sales and cost data by country and business segment. Provide inventory analytics and reporting to support business insights. Budgeting, Forecasting and Cost Tracking Support the development of annual budgets and quarterly forecasts, aligning cost trends with business needs. Track actual expenses against budgets, analyze cost variances, and recommend corrective actions. Monitor and report on key financial metrics including costs, sales, and cash flow to drive performance improvements. Financial Process Optimization Identify and implement initiatives to optimize financial processes and reporting accuracy. Ensure consistency and quality of data across systems and reports. Develop and maintain automated reporting tools and dashboards to enhance productivity and visibility. Leverage expertise in FPA modeling, reporting, and databases to improve efficiency and support decision-making. Support financial systems (e.g., Oracle Cloud) and participate in enhancement initiatives. Contribute to continuous improvement efforts including process optimization aligned with company standards. Cross-functional Business Support Promote financial understanding and provide insights to non-finance stakeholders (Sales, Operations, HR, etc.) to support business decisions. Collaborate with operational teams to align financial planning with organizational goals. Requirements Master s or bachelor s degree in economics, Business, Finance or related fields. 3 - 7 years of experience in financial controlling or external auditing, preferably within the EMEA region. Strong understanding of cultural nuances and business practices across EMEA countries. Strong knowledge of financial processes, accounting, and controlling standards Excellent analytical skills and attention to detail, with a passion for data accuracy Effective communication and presentation skills, with the ability to work effectively across time zones, particularly aligning with EMEA working hours. Self-driven, curious and solution-oriented Fluency in English (written and verbal), proficiency in one or more EMEA region languages (e.g., Arabic, French, German, Spanish, etc.) is a significant plus. Proficiency in SAP, Oracle, Power BI and advanced Excel/Microsoft tools Experience in project business controlling is a plus Strong organizational and time-management skills Role: Financial Analyst Industry Type: Iron & Steel Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills SAPFinancial reportingFinancial analysisReconciliationFinancial planningCash flowBudgetingOracleForecastingVariance analysis

Job description Client Servicing Director Tempest Advertising | Bengaluru - Tempest Advertising Client Servicing Director Tempest Advertising is looking for a Client Servicing Director to join our dynamic Bengaluru team. This is a senior leadership role for a strategic thinker and relationship builder who can drive campaign success while maintaining exceptional client satisfaction. You will be the face of the agency for key clients leading relationships, managing integrated campaigns, and mentoring a high-performing account team. Your mission? To champion client goals, elevate service delivery, and fuel business growth through seamless collaboration with creative, digital, and strategy teams. Key Responsibilities: Act as the primary contact and strategic partner for top clients, fostering long-lasting relationships. Translate client goals into actionable strategies and campaign plans across digital, ATL, and BTL channels. Lead the end-to-end campaign lifecycle from briefing and timelines to delivery and performance tracking. Ensure seamless coordination between creative, digital, media, and operations teams. Present campaign proposals, reports, and insights with clarity and impact. Identify new opportunities for growth within existing accounts upselling, cross-selling, and innovation. Oversee client escalations and resolve issues with professionalism and agility. Lead and mentor a team of client servicing executives/account managers. Monitor project budgets, profitability, and timelines, ensuring delivery excellence. Stay ahead of trends, industry insights, and competitor activity to provide proactive solutions. Who You Are: A seasoned client services/account management professional with 6+ years of experience in advertising, digital, or branding agencies. A strong communicator with excellent interpersonal, leadership, and problem-solving skills. Adept at juggling multiple projects and client accounts with finesse. Strategic and solution-driven, with a deep understanding of brand building and integrated marketing. Client-obsessed, quality-driven, and results-focused. Qualifications: Bachelor s degree in Marketing, Mass Communication, Business, or a related field (MBA is a plus). Proven expertise in handling high-value accounts and large-scale campaigns. Experience in leading and mentoring teams. Preferred Skills: Strong grasp of digital marketing and performance media. Financial acumen for budget management and reporting. A passion for storytelling, branding, and creative innovation. Role: Client Servicing Industry Type: Advertising & Marketing Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Advertising & Creative Education UG: Any Graduate PG: MBA/PGDM in Marketing Key Skills Digital mediaClient Servicing DirectorManager Client ServicingIntegrated marketingAtlClient engagementAccount managementDigital marketingAdvertisingBrand building

Job description As the FPA Financial Analyst for America region, you will prepare, analyze and review financial statements using accounting principles across countries . Your role involves delivering insightful financial analysis and reporting to support strategic decision-making, partnering with business teams to streamline processes, and driving productivity through automation. In this position, you will also work closely with other departments within the Finance organization, particularly the accounting team, to ensure seamless collaboration, alignment of financial data, and compliance with corporate financial policies and procedures. This collaboration is vital for maintaining data integrity, optimizing reporting processes, and fostering a cohesive approach to financial management across the region. Responsibilities Financial Reporting and Analysis Prepare and analyze financial reports including balance sheets, profit and loss statements, and working capital summaries. Perform monthly closing procedures ensuring accurate and reliable financial data. Analyze financial statements for completeness, accuracy, and compliance with internal policies. Conduct variance analysis and reconciliation of key accounts, including sales and cost data by country and business segment. Provide inventory analytics and reporting to support business insights. Budgeting, Forecasting and Cost Tracking Support the development of annual budgets and quarterly forecasts, aligning cost trends with business needs. Track actual expenses against budgets, analyze cost variances, and recommend corrective actions. Monitor and report on key financial metrics including costs, sales, and cash flow to drive performance improvements. Financial Process Optimization Identify and implement initiatives to optimize financial processes and reporting accuracy. Ensure consistency and quality of data across systems and reports. Develop and maintain automated reporting tools and dashboards to enhance productivity and visibility. Leverage expertise in FPA modeling, reporting, and databases to improve efficiency and support decision-making. Support financial systems (e.g., Oracle Cloud) and participate in enhancement initiatives. Supporting the HarbisonWalker Business System (HBS) including 5S by identifying and implementing opportunities for continuous process improvement as metrics warrant. Cross-functional Business Support Promote financial understanding and provide insights to non-finance stakeholders (Sales, Operations, HR, etc.) to support business decisions. Collaborate with operational teams to align financial planning with organizational goals. Requirements Master s or bachelor s degree in economics, Business, Finance or related fields. 3 - 7 years of experience in financial controlling or external auditing, preferably within the America region. Strong understanding of cultural nuances and business practices across America countries (Canada, United States, Mexico, Brazil ) Strong knowledge of financial processes, accounting, and controlling standards Excellent analytical skills and attention to detail, with a passion for data accuracy Effective communication and presentation skills, with the ability to work effectively across time zones, particularly aligning with America working hours. Self-driven, curious and solution-oriented Fluency in English (written and verbal), proficiency in one or more America region languages (e.g., Spanish, Portuguese, French, etc.) is a significant plus. Proficiency in SAP, Oracle, Power BI and advanced Excel/Microsoft tools Experience in project business controlling is a plus Strong organizational and time-management skills Role: Financial Analyst Industry Type: Iron & Steel Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills FrenchSAPFinancial analysisProcess improvementReconciliationSpanishBudgetingmicrosoftForecastingAnalytics

Job description Role Overview: We are seeking an experienced and dynamic Business Analyst to join our team. The ideal candidate will have over 8+ years of experience in combining strong business acumen with technical skills to help improve front-office operations and better align them with overall business goals. Experience: 8+ Years Location: Mumbai Key Responsibilities: Interact with front-office teams to gather requirements, manage expectations, and ensure alignment with business goals. Perform As-Is To-Be analysis for Current and Future state of systems. Identify inefficiencies in front-office workflows and propose solutions to improve business operations. Work with IT teams to design and implement front-office systems and processes that align with business requirements. Analyse data to track performance, identify trends, and make data-driven recommendations for improvements. Facilitate user acceptance testing (UAT) and ensure successful implementation of new systems or processes. Support the adoption of new processes or technologies and provide necessary training to front-office teams. Enhance client-facing processes to improve client satisfaction and operational efficiency. Required Skills: Knowledge of the capital markets, trade lifecycle, and financial modelling is a must. Understanding of financial products, market regulations, and trading platforms. Bachelors / Masters degree in Finance, Economics, Business, IT, or related fields. Exposure to working with Front-office Trading and/or Institutional Security Lending systems. Comprehensive Knowledge of Complete Trade Lifecycle. Knowledge of creating BRD and FSD & Familiarity with Jira Data analysis, risk management, and financial modelling proficiency. Role: Business Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills TelecomManager Quality AssuranceBusiness AnalystConsultingManager TechnologyHealthcareHTMLBusiness intelligenceFinancial modellingBusiness operations

Job description Sapiens is on the lookout for a Account Manager (Customer Support) to become a key player in our Bangalore team. If you're a seasoned Account Manager pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens Digital (Delivery) division, for more information about it, click here: Experience and passion for modern web development technologies and techniques React 16 / Angular (4,5,6), Automated Unit Testing, HTML, CSS Modules / Styled Components, etc. Advantage. Knowledge in modern architectural methods and patterns such as Cloud Computing and Containers (Kubernetes, Docker) - Advantage Public cloud experience (Amazon, Azure, Google) - AdvantageWe are looking for a highly motivated and experienced IT Account Manager with a strong background in the insurance domain to join our team. The ideal candidate will be responsible for managing client relationships, ensuring customer success, and driving the adoption of our IT solutions. Job Description Develop and maintain strong relationships with existing BAU clients. Understand client needs and provide tailored IT solutions to enhance their business operations. Collaborate with cross-functional teams to ensure successful implementation and support of IT services. Monitor client satisfaction and address any issues promptly to ensure a positive customer experience. Conduct regular check-ins and business reviews with clients to assess their needs and identify opportunities for growth. Stay updated on Sapiens digital product update/ upgrades, industry trends and best practices to provide valuable insights to clients. Prepare and present reports on account status and performance. Strategic thinking forecast, plan and scale the team in an efficient manner to meet future demands Expand - Identify opportunities for improving the customer experience, provide additional value and provide feedback to relevant teams and departments. Plan and execute Continuous Digital Upgrade strategy Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Lead the engagement with a proactive and continuous improvement approach. Voice of the customer - Represents the customer and creates the customer centric view within the global organization Serving as an escalation point to support teams & the customer Possessing excellent product knowledge to enhance customer support. Handling customer complaints /concerns professionally to maintain good customer relationships Education: BE/MS/MCA or higher degree in Computer Science or an equivalent field. Experience: 12+ years of overall experience IT experince in relevant technologies with a strong track record of delivering complex projects throughout the lifecycle. 5+ years of experience in Support & customer Relationship management roles or similar. Proven experience as an Account Manager or similar role in the IT industry, preferably within the insurance domain. Strong understanding of IT solutions and their application in the insurance sector. Excellent communication and interpersonal skills. Ability to manage multiple accounts and projects simultaneously. Customer-focused mindset with a passion for driving customer success. Technical Skills : Soft Skills : Familiar with ITIL processes and their definition, tools and implementation (Service Now) Improving the customer experience also extends further than dealing with complaints. They can also enhance the customer experience by informing clients of new and existing company products/ services that the customer may benefit from. Ability to recognise the patterns in customer behaviour and develop new strategies for business growth. Ability in dealing with complaints. But it should be viewed as an opportunity to surprise and delight a customer when they are coming from a place of

Job description As the FPA Financial Analyst for America region, you will prepare, analyze and review financial statements using accounting principles across countries . Your role involves delivering insightful financial analysis and reporting to support strategic decision-making, partnering with business teams to streamline processes, and driving productivity through automation. In this position, you will also work closely with other departments within the Finance organization, particularly the accounting team, to ensure seamless collaboration, alignment of financial data, and compliance with corporate financial policies and procedures. This collaboration is vital for maintaining data integrity, optimizing reporting processes, and fostering a cohesive approach to financial management across the region. Responsibilities Financial Reporting and Analysis Prepare and analyze financial reports including balance sheets, profit and loss statements, and working capital summaries. Perform monthly closing procedures ensuring accurate and reliable financial data. Analyze financial statements for completeness, accuracy, and compliance with internal policies. Conduct variance analysis and reconciliation of key accounts, including sales and cost data by country and business segment. Provide inventory analytics and reporting to support business insights. Budgeting, Forecasting and Cost Tracking Support the development of annual budgets and quarterly forecasts, aligning cost trends with business needs. Track actual expenses against budgets, analyze cost variances, and recommend corrective actions. Monitor and report on key financial metrics including costs, sales, and cash flow to drive performance improvements. Financial Process Optimization Identify and implement initiatives to optimize financial processes and reporting accuracy. Ensure consistency and quality of data across systems and reports. Develop and maintain automated reporting tools and dashboards to enhance productivity and visibility. Leverage expertise in FPA modeling, reporting, and databases to improve efficiency and support decision-making. Support financial systems (eg, Oracle Cloud) and participate in enhancement initiatives. Supporting the HarbisonWalker Business System (HBS) including 5S by identifying and implementing opportunities for continuous process improvement as metrics warrant. Cross-functional Business Support Promote financial understanding and provide insights to non-finance stakeholders (Sales, Operations, HR, etc) to support business decisions. Collaborate with operational teams to align financial planning with organizational goals. Requirements masters or bachelors degree in economics, Business, Finance or related fields. 3 - 7 years of experience in financial controlling or external auditing, preferably within the America region. Strong understanding of cultural nuances and business practices across America countries (Canada, United States, Mexico, Brazil ) Strong knowledge of financial processes, accounting, and controlling standards Excellent analytical skills and attention to detail, with a passion for data accuracy Effective communication and presentation skills, with the ability to work effectively across time zones, particularly aligning with America working hours. Self-driven, curious and solution-oriented Fluency in English (written and verbal), proficiency in one or more America region languages (eg, Spanish, Portuguese, French, etc) is a significant plus. Proficiency in SAP, Oracle, Power BI and advanced Excel/Microsoft tools Experience in project business controlling is a plus Strong organizational and time-management skills Role: Financial Analyst Industry Type: FMCG Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills FrenchSAPFinancial analysisProcess improvementReconciliationSpanishBudgetingmicrosoftForecastingAnalytics

Job description About this role: Wells Fargo is seeking a Finance Analyst In this role, you will: Participate in functions related to financial research and reporting Forecast analysis of key metrics, as well as other financial consulting related to business performance, operating and strategic reviews Identify opportunities for process improvements within the scope of responsibilities Research moderate to complex financial data in support of management decision-making for a business Create and communicate various activities such as product pricing, product, and portfolio performance Exercise independent judgment to guide key metrics forecasting, closing data and validation Present recommendations for resolving all aspects of delivering key forecasting projections as well as financial reporting to support monthly and quarterly forecasting Develop expertise on reporting that meets brand standards and internal control standards Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Degree in Accounting or Engineering with Data Science or higher in business administration, Project management certification Strong experience in projects involving data sourcing, data integration, performing related data study, Gap analysis of Data elements between the key reports and Data available in the Application to aid adoption of new System for achieving the larger objective of FTO to eliminate Data redundancy, standardize data and establish single source for Finance Use cases as medium term priority and Non-Finance Use cases as the long term priority by performing the above activities in financial services industry or equivalent demonstrated through the following work experience, training, and education. Knowledge and understanding of Data warehouse, database querying using SQL or similar querying methods. Experience in Project management related to Data sourcing, establishing Data integrity controls and Data analysis to enhance quality. Experience in Microsoft Office skills, writing Structured Query Language (MS_SQL) and basic knowledge in Python and Power Bi Experience in working as part of highly agile transformation/change management teams. Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, presentation and interpersonal communication skills. Knowledge and understanding of financial services industry, with emphasis on Capital Market products Strong organizational, multi-tasking, and prioritizing skills as projects involve interaction with Senior leadership groups Experience in scenarios where Problem solving and Critical thinking are demonstrated Ability to come up with solutions where minimal information is available through connecting the dots and collaborating with Upstream, Data domains, Technology & Downstream users Ability to train and guide team members and manage transformation initiatives to optimize operational effectiveness and efficiencies. Job Expectations: Work in agile teams using scrum methodologies for product development that facilitates activities and Projects related to Applications support in Finance Data Operations. Collaborate and consult with peers, colleagues, product owners, stakeholders, and leadership to serve Downstream User communitys Data needs by achieving product vision. Use Analytical skills and Project Management techniques to support data integration, minimum curation to facilitate production of reports that enables Regulatory Report submission and analysis, insights gathering to support decision making by Management. Use data analysis techniques by interacting with SQL platforms to aid data sourcing from multiple Data domains. Spearhead efforts in identification of Risk and implementation of controls, documentation of our consolidated reporting and control architecture, establishing an effective and