Job description Location - Chennai Years of Experience - 5 to 10 Years Position Purpose As a Dynatrace Expert, you will be responsible for ensuring the optimal performance, availability, and reliability of our applications and infrastructure using Dynatrace's comprehensive monitoring solutions. You will work closely with cross-functional teams to identify performance issues, implement monitoring strategies, and provide insights to improve system efficiency. Key Responsibilities Monitoring and Performance Optimization: Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure. Analyze performance metrics and identify bottlenecks or inefficiencies in the system. Provide actionable insights and recommendations to improve system performance and user experience. Incident Management: Detect, diagnose, and resolve performance issues using Dynatrace tools. Collaborate with development, operations, and support teams to address and mitigate incidents. Conduct root cause analysis and implement preventive measures to avoid future issues. Configuration and Customization: Configure Dynatrace to meet the specific needs of our applications and infrastructure. Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs). Integrate Dynatrace with other tools and systems for a holistic monitoring approach. Training and Documentation: Provide training and support to team members on using Dynatrace effectively. Create and maintain documentation for monitoring strategies, processes, and best practices. Continuous Improvement: Stay updated with the latest Dynatrace features and best practices. Continuously improve monitoring strategies and tools to enhance system performance and reliability. Technical & Behavioral Competencies Qualification & Experience: Bachelors degree in computer science or equivalent. At least 5+ years of experience in IT landscape At least 3+ years of hands-on experience in Dynatrace At least 1+ years of experience with Kubernetes At least 1+ years of hands-on experience with Cloud Technologies (IBM/AWS/Azure/Google) Mandatory Proven experience as a Dynatrace Expert or in a similar role. Strong background in application performance management (APM) and infrastructure monitoring. Strong background in Linux / Unix/ Windows Administration Proficiency in Dynatrace tools and solutions. Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes). Familiarity with scripting languages (e.g., Python, Bash) and automation tools. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work effectively in a fast-paced, dynamic environment. Good to have Dynatrace Certified Associate or Professional certification is highly desirable. Experience with other monitoring tools (e.g., New Relic, AppDynamics) is beneficial. Additional certifications in related fields (e.g., ITIL, cloud platforms) are a plus. Knowledge of DevOps practices and agile methodologies. Familiarity with networking protocols and security best practices. Specific Qualifications (if required) Bachelors degree in computer science or computer engineering Role: DevOps - Other Industry Type: Banking Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills CloudDynatraceBashKubernetesPython Dynatrace SaasAzure CloudGCPMicrosoft AzureAWSAppdynamics
Posted 2 hours ago
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Typically responds within 2 days
Job description Role & responsibilities We are looking for a highly skilled Taxation Manager with expertise in both direct and indirect taxes to lead and manage our organizations tax operations Oversee and manage corporate direct tax compliance, including income tax returns, tax provisions (under U.S. GAAP or IFRS), and quarterly estimated tax payments. Review and analyze tax provisions for accuracy, ensuring adherence to all applicable tax laws and accounting principles. Coordinate tax audits and work closely with external auditors to resolve any tax-related issues. Ensure compliance with tax filing deadlines and mitigate the risk of tax penalties. Advise the leadership team on tax implications of business decisions, including acquisitions, divestitures, restructurings, and other corporate transactions. Oversee indirect tax compliance, including VAT, sales tax, GST, and other transactional taxes at the federal, state, and local levels. Ensure timely and accurate filing of indirect tax returns in compliance with applicable tax laws and regulations. Manage indirect tax audits and disputes with tax authorities. Monitor indirect tax changes in applicable jurisdictions and provide strategic advice on minimizing indirect tax costs. Develop and implement policies to ensure the proper handling of indirect tax on sales, purchases, and cross-border transactions. Collaborate with senior management to develop and implement tax planning strategies for both direct and indirect taxes. Analyze the tax implications of the companys activities, including new product offerings, business expansions, and international operations. Identify and implement tax-saving opportunities to optimize the overall tax burden, such as credits, incentives, or restructuring opportunities. Stay informed on legislative changes and advise on their potential impact on tax strategy and compliance. Oversee the preparation and review of direct and indirect tax filings, ensuring compliance with all filing deadlines and accurate reporting. Manage the preparation of tax-related documentation for audits, internal reports, and government submissions. Maintain thorough and organized records of tax filings, communications with tax authorities, and tax planning strategies. Lead and manage a team of tax professionals, providing coaching, mentorship, and support to ensure their development and success. Review and oversee the work of the team, ensuring accuracy, efficiency, and timely completion of tax-related tasks. Foster a collaborative and efficient working environment within the tax department Collaborate with legal, finance, and operations teams to ensure tax implications are considered in all business decisions. Work with other departments to implement tax-efficient structures and ensure tax compliance is integrated into day-to-day operations. Identify and implement improvements to tax processes to enhance efficiency, compliance, and risk management. Develop and monitor internal controls to ensure compliance with tax laws and minimize exposure to tax risks. Qualification: Chartered Accountant Role: Manager Taxation Industry Type: Accounting / Auditing Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education PG: CA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills TDSGst Gst ComplianceGst ReturnTDS CalculationGst FillingTDS Return
Posted 5 hours ago
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Typically responds within 2 days
Job description The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Apex is looking for a Assistant Tax Manager to join its Tax Team. The successful candidate will be responsible for: Responsibility for a portfolio of business tax clients, including: Ownership of the business tax and corporate tax compliance including preparation of all relevant business tax returns. Ensuring client deadlines are met Ensuring HMRC deadlines are met, including filing deadlines and payment deadlines Providing ad-hoc tax advice under the supervision of the Tax Directors Liaison with other team members on accounting, payroll, cosec etc. to ensure adequate two-way flow of information Managing client expectations as to service delivery etc. Maintaining good client contact First port of call assistance for Team Leaders/Business Unit personnel on tax related matters Provide assistance to other team members as required, particularly at busy times Involvement in research and implementation of ad-hoc client related projects Assisting the with the Billing Process Upward management re. workflows, absences and other factors that affect client service Business planning Assisting Tax Managers on client related budgets and targets People Development First line on the job training of non-tax personnel and more junior tax team members Skills Required: The successful candidate should have at least 3 years work experience in a similar role and be ideally qualified under CTA, ACA or ACCA. Business and tax risk aware Client service oriented Very good client management skills . Good people management skills especially to develop people by motivating and coaching Willingness to build relationships and to communicate at all levels and across disciplines Ability to influence positively at all levels Openness to involve senior management in resolution of issues Able to disseminate information, both technical and client related, to other team members to increase awareness What You Will Get In Return: A genuinely unique opportunity to be part of an expanding large global business; Competitive remuneration commensurate with skills and experience; Training and development opportunities. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Role: Treasury Operations Manager Industry Type: Accounting / Auditing Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills tax returnsclient managementaccountingtax managementtax compliance cvstdsgstauditingdirect taxbusiness planningindirect taxationworkflow analysisservice deliveryuk taxcoachingincome taxliaisonacquisitiontaxationfinance
Posted 1 day ago
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Typically responds within 2 days
Job description Job Description The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance operational efficiency.Key Responsibilities:1. Real-Time Monitoring:• Continuously monitor real-time performance against established service level targets and key performance indicators (KPIs).• Identify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuations.2. Schedule Adherence:• Track and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedules.• Notify supervisors and team leads of any adherence issues and work with them to implement corrective actions.3. Intraday Adjustments:• Propose and implement real-time adjustments to staffing, such as breaks, lunches, and shifts, to align with changing call volumes.• Assist in reassigning agents or reallocating resources to address emerging needs.4. Communication:• Maintain effective communication with team leads, supervisors, and the WFM team to ensure everyone is informed of real-time performance and adjustments.• Proactively inform the management team of any challenges or opportunities for improvement.5. Reporting:• Generate and distribute real-time reports on service level performance, adherence, and other relevant metrics.• Analyze data to identify trends and areas for improvement.6. Tools and Technology:• Familiarize yourself with WFM software and tools to make real-time adjustments efficiently.• Work with IT to ensure that software and tools are up-to-date and aligned with business needs.• Proficiency in Excel reportingQualifications:• Bachelor's degree in a relevant field (e.g., Business, Operations Management, or similar) is preferred.• Prior experience as a Real-Time Analyst in a contact center or customer service environment is a strong asset.• Proficiency in using WFM software and real-time monitoring tools.• Strong analytical and problem-solving skills.• Excellent communication and interpersonal skills.• Ability to handle high-pressure situations and make quick, informed decisions.• Detail-oriented with a commitment to data accuracy. Role: Assistant Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills FTE calculationSchedulingWFM Power BiCapacity PlanningCPHAHTForecasting
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary Working in Canada Finalisation and review for dedicated clients. Working on Individual, Corporate and Trust Tax Returns as per the client requirements. Roles And Responsibility The ideal candidate should have proven experience in Canada Operations. They should also be capable of monitoring performance and providing regular feedback to drive results and maintain high standards. Responsible to complete given task by client manager in timely manner with zero errors. Promptly communicate with client manager for any queries in the job. Inform client manager well in advance for new work at least one day advance before finishing work in hand. Effective utilisation of time. Updating timesheet on daily basis. Communicating with client manager through e-mail or call to resolve queries in the work. Communicate with IT team directly if have any issue in computer Candidate having experience in Finalisation of Accounts and tax for at least 4 to 6 years or more based on level of hire. Canada experience will be added advantage. Knowledge of Financial Statement Preparation and Review of financial statements for various engagements (Notice to Reader / Review Engagement) for different organization types (Corporations, Trust, Partnerships, Non-profit organizations, Proprietorship) Preparation of Individual tax returns (T1), Corporate tax returns (T2) and Trust tax returns (T3). Preparation of complex workpapers and various schedules. Software knowledge : CaseWare, Tax Prep, Tax Cycle, QuickBooks, Xero Confident with fluent communication oral and written to liase with global clients. Eye for detail, proactive and ability to work under pressure Role: Accounting & Taxation - Other Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: B.Com in Any Specialization PG: M.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Book KeepingCchYear End Closing IRISFinalisationXeroQuick BookscasewareTax Calculation
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Overall responsibility for delivering Financial, Cost and Compliance controls at the plant as well as working with the plant team to achieve all KPI's of the plant. Accounts & Costing: Responsible for Correctness of plant financials -Costing/FI Responsible for month end closing activity and reporting and variance analysis vs budgets and LY Ensure Proper Internal Control system is implemented & followed at the Plant. Controlling plant overheads: To track plant performances on a regular basis and drive attention to key performance indicators, driving cost reduction and waste elimination initiatives at the plant Ensure Proper Internal Control system is implemented & followed at the Plant. Responsible for custody and control of Fixed Assets including Fixed Assets inward accounting, tax credits etc. Maintain costing systems and support new product costing Provide financial analysis and insights to help support inventory is at the right levels and manage write-offs process to help the site hit their targets. Inventory Reconciliation, Valuation analysis, preparation and analysis of Inventory ageing report and early warning system for potential inventory ageing Monitoring the slow moving and non-moving inventory (RM/PM/SFG/FG) at plant and vendor locations Conducting quarterly stock taking and preparing quarterly variance report of inventories at all stages Managing the Statutory audit, internal finance audit, IFC audit, GST and other external audits Key Competencies: Extensive background in the manufacturing industry, with a solid understanding of plant operations and financial processes Costing experience is a must with SAP CO module exposure. Strong working Knowledge of ERP- SAP Good Knowledge of MS Office, Excel & PPTs Self-Starter and Initiator Good analytical skills Reporting To: Finance Controller Education: ICWA inter or CA inter with 6-10 Years of working experience. Role: Cost Accountant Industry Type: FMCG Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education PG: ICWA (CMA) in Any Specialization, CA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Costing Product CostingInventory ValuationVariance Analysis
Posted 1 day ago
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Typically responds within 2 days
Job description The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Specification: Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions. Ensure suitably experienced staff are in place in each location. Implement a Global Payments Policy that is aligned with the Groups Anti-Fraud Policy as well as SOC and ISAE requirements. Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies. Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group. Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams. Establish Service Level Agreements (SLA) and ensure alignment with client SLAs and deliverables. Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented. Source and manage the adoption of a global payment hub solution. Establish KPIs and provide regular reporting to Stakeholders on transaction volumes, SLAs etc Enable a culture of continuous improvement with a passion for addressing control weaknesses. Skills Required: At least 15 years of relevant professional experience, either in the financial services fund industry or banking. Bachelor / masters degree in accounting, finance, or economics. Management experience, overseeing a large multi-jurisdictional team. Excellent organizational, communication and interpersonal skills and a truly client servicing mindset. Proven experience in managing multiple stakeholders and delivering on commitments. Experience with Payment/Banking technology solutions and platforms. Excellent communication skills and a truly client servicing mind set with client facing experience. Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment. Good interpersonal skills, and sense of teamwork. Committed to self-improvement and staff development. Role: Treasury Operations Manager Industry Type: Accounting / Auditing Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills international ticketingaccountingticketinggalileoamadeus strategic sourcingtourismholiday packagesiatavendor developmentprocurementsupply chain managementinternational business developmentdomestic salesreservationdomestic ticketing
Posted 1 day ago
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Typically responds within 2 days
Job description Hot Refining Dy Manager Manager Sr. Manager: Head of Department - Hot Refining About CMR CMR Group is India's largest producer of Aluminium and zinc die-castingalloys. With 13 state-of-the-art manufacturing plants across the country, CMRhas become the preferred supplier for many of Indias largest automotiveindustry leaders. Since its inception in 2006, CMR has consistently outpacedcompetition by focusing on delivering superior value to its stakeholders. Thisvalue is driven by a strong commitment to technical advancements, qualityenhancement, sustainability, and people-centric practices. We believe in an philosophy, ensuring that our people are at the core of oursuccess. Our dedication to fostering an enriching work environment is reflectedin our recognition as the andas one of the by read more Key Skills six sigmaoperations managementquality controlproductionverbal communicationprocess improvementhotrefiningoperationsleancontinuous improvementmanagementwritten communicationcompliancemanufacturingproduction planningcommunication skills
Posted 1 day ago
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Typically responds within 2 days
Job description Roles and Responsibilities Identify areas of shrinkage and implement measures to control attrition rates. Develop sales strategies to achieve targets and grow revenue. Manage a team of sales professionals, ensuring effective performance management and development. Conduct regular sales reviews, analyze data, and provide insights for improvement. Collaborate with cross-functional teams to drive business growth through innovative solutions. Desired Candidate Profile 2-4 years of experience in BPO industry or similar field as 'Sales Assistant Manager'. Proven track record of achieving sales targets and developing successful sales funnels. Strong understanding of sales strategy development, planning, forecasting, review, and analysis. Excellent communication skills with ability to motivate teams towards target achievement. Role: Assistant Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Attrition ControlSales Strategy DevelopmentSales FunnelShrinkage Control Target AchievementSales ReviewSales ForecastingTeam MotivationSales Planning
Posted 1 day ago
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Typically responds within 2 days
Job description Key Responsibilities: Distributor/Dealer Onboarding & Order Management: Manage end-to-end onboarding of new distributors and dealers including code creation. Coordinate order placement, monitoring, and invoicing aligned with credit policies. Ensure complete and verified KYC documentation. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Credit Control Debtors ManagementOrder ManagementCredit ManagementSales Order ProcessingCredit Control OperationsCommercial FinanceCredit EvaluationReceivable Management
Posted 1 day ago
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Typically responds within 2 days