Job description Overview of Job Function: The Product Support Engineer role analyzes and evaluates technical problems and/or functionality questions within the software based on the application, data source or integration with external applications. The role determines the best course of action to resolve the problem or inquiry. Minimum Requirements: 3+ years of customer contact center or customer service experience that supports implementation, and troubleshooting of software applications and related technology infrastructure, or equivalent Demonstrate a continuous passion for learning and growing technical skills Experience with operating systems, desktop domains (active directory) and Windows security Ability to interpret schemas and/or author queries and stored procedures Strong written and verbal communication skills Experience in documenting customer issues with ability to tailor the explanation of technical concepts to the audience Experience in effectively dealing with internal escalations from Verint Professional Services and customer Familiarity with Contact Center operations and technology software and tools Ability to work a flexible schedule in the interest of customer satisfaction; may be required to participate in on-call rotations consistent with Support s on-call practice Customers may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customer s requirements. Preferred Requirements: Bachelor s degree in a technology discipline or related field Familiarity with use of troubleshooting and diagnostic tools such as Wireshark, NetMon, PerfMon, WinDBG, etc. Familiarity with WEB Server Technology (i.e. IIS, WebLogic, Tomcat, Apache) Prior experience with the installation, support, usage or administration of Workforce Management related products or Verint software Understanding of networking and protocols (TCP/IP, SMTP, etc.) Knowledge of telecom systems (CTI, PBX, VOIP) including switches and protocols Familiarity with Information Security (i.e. SSL/PKI, Security hardening, Firewall) Demonstrated experience working with databases (SQL preferred) Ability to interpret schemas and/or author simple queries and stored procedures Ability to author technical articles to document found solution Principal Duties and Essential Responsibilities: Assist Verint Professional Services customer with assigned technical support issues that are reported via telephone, web and email. Provide accurate analysis, troubleshooting and testing of technical issues. Ensure the highest level of communication with the customer to meet Verint s contractual Service level Agreement (SLA) by providing regular updates with respect to progress of each incident, and quickly providing high quality, complete, and timely solutions in a professional manner while demonstrating the highest level of customer service. Facilitate resolutions with Verint s customer contacts and with other members of the Verint organization (sales, services, product house, etc.) as necessary during problem resolution. Technical guidance may be provided by a Senior Product Support Engineer and/or Technical Lead. Follow and maintain all standards for tracking and documenting issues throughout the lifecycle of a support case. Meet or exceed customer satisfaction objectives. Develop knowledge base articles as part of the case management workflow. Demonstrate a complete understanding of the features and functions of assigned products. Develop and maintain product knowledge relevant to product offerings, current support policies and methods of support delivery in order to quickly provide technically accurate and complete resolutions. Deliver internal training on their area of expertise to other members of the team, as necessary. Other duties and responsibilities as assigned. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills TelecomNetworkingWorkflowCustomer serviceWindowsTroubleshootingPrincipalTechnical supportProduct supportSQL
Posted 2 hours ago
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Typically responds within 2 days
Job description About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world s trade flow better, changing what s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111, 000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that s fit for the future. We re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer s door. About DP World Global Service Centre DP World s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change whats possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Role Purpose: Global Freight Forwarding Finance is responsible for managing global intercompany reconciliation activities across Freight Forwarding entities and regions. The role ensures accurate reconciliation, timely resolution of differences, effective intercompany netting and settlement, and compliance with group financial controls. The position serves as a key liaison between Group Finance Team, Regional Finance Teams, Global Shared Service (GSC) Team and Freight Forwarding Operations to support accurate financial reporting and efficient working capital management. Designation: Specialist - Forwarding Finance - Global Service Centre Base Location: Navi Mumbai Reporting to: Asst. Manager -Finance-Freight Forwarding Key Role Responsibilities: Global Intercompany Reconciliation Perform monthly reconciliation of intercompany balances and transactions across global Freight Forwarding entities using Oracle/other system reports for GSC supported entities. Perform intercompany reconciliations between GSC supported entities and other intercompany counterparts on a monthly and ad hoc basis. Investigate and resolve intercompany mismatches, unreconciled balances, and aged open items. Coordinate with GSC Finance teams, Regional Finance teams, and intercompany counterparties to ensure timely resolution of reconciling items. Ensure completion of intercompany reconciliations within agreed timelines. Monitor intercompany ageing and drive corrective actions to minimize outstanding balances. Netting Settlement Management Prepare and execute global intercompany netting and settlement processes for Freight Forwarding entities supported by GSC using Oracle or other prevailing systems. Validate balances included in netting cycles and coordinate with participating entities and GSC Freight Forwarding Finance teams. Track settlement status and ensure timely closure of outstanding intercompany positions. Prepare reports and dashboards related to netting participation and settlement performance. Stakeholder Management Partner with Global Freight Forwarding Finance, Regional Controllers, Global Shared Service Centre, and Operations teams. Facilitate regular governance discussions to review reconciliation status and aged balances. Provide timely updates and escalate critical issues impacting financial close or settlements. Build strong working relationships with GSC teams and global stakeholders to drive issue resolution and ensure process compliance. Controls, Compliance Reporting Ensure compliance with company accounting policies, internal controls, and financial governance requirements. Maintain complete reconciliation documentation with audit ready supporting evidence. Support internal and external audits by providing required data, explanations, and supporting schedules. Prepare reconciliation metrics, KPIs, and management summaries to support governance and decision making. Process Maturity Continuous Improvement Support Process Maturity Model (PMM) initiatives as directed by the Team Lead or Manager. Execute assigned process improvement actions and support implementation of standard operating procedures (SOPs). Identify process gaps, recurring reconciliation issues, and bottlenecks, and recommend practical improvements. Participate in continuous improvement and system enhancement initiatives related to intercompany accounting, reconciliation, netting, and reporting. Contributes to automation, standardization, and simplification of reconciliation and settlement activities to reduce manual effort and cycle time. Assist in maintaining and updating process documentation, work instructions, SOPs, and knowledge repositories. Support data collection and preparation of metrics required for governance reviews and process maturity assessments. Share process knowledge and best practices to promote consistency and standardization across regions. Proactively escalate unresolved discrepancies, risks, or inefficiencies to the Team Lead/Manager. Participate in cross functional and system training to strengthen understanding of end to end intercompany processes and business impact. Skills Competencies: Strong attention to detail and accuracy in financial data management. Strong understanding of Intercompany Accounting, Balance Sheet Reconciliations, and Financial Close processes Experience with ERP systems such as Oracle Fusion, SAP or similar financial systems. Ability to work well in a team environment while also being able to handle individual tasks effectively. Proficiency with MS Office, particularly Excel for data analysis and reporting Ability to analyse large datasets and identify root causes of reconciliation differences. Effective communication and problem-solving skills to manage customer inquiries and resolve issues professionally. Good verbal and written communication skills. Ability to work in a fast-paced, dynamic environment with multiple priorities. Ability to maintain confidentiality and handle sensitive information. Education, Qualifications Experience Bachelor s degree in accounting, Finance, or related field. 3-5 years of experience in Inter Company Reconciliation for Global operation or a related field. Knowledge of accounting principles. Familiarity with accounting software and systems (e. g. Oracle). Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Finance & Accounting - Other Industry Type: Courier / Logistics Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Finance ManagerERPData analysisSAPOracleMS OfficeFreight forwardingBalance SheetAuditingLogistics
Posted 5 hours ago
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Typically responds within 2 days
Job description Role & responsibilities We are seeking an experienced IT Administrator to manage and maintain our computer systems, networks, and infrastructure. The successful candidate will ensure the smooth operation of our IT systems, provide technical support to employees, and implement new technologies to improve efficiency. 1. System Administration: Manage and maintain computer systems, servers, and networks. 2. Technical Support: Provide technical support to employees, resolving hardware and software issues. 3. Network Administration: Configure and manage network devices, ensuring optimal performance and security. 4. Security: Implement and maintain security measures to protect against cyber threats. 5. Data Backup and Recovery: Develop and implement data backup and recovery procedures. 6. IT Projects: Assist in planning and implementing new IT projects and technologies. 7. Troubleshooting: Troubleshoot hardware and software issues, resolving problems efficiently. 8. Documentation: Maintain accurate documentation of IT systems, processes, and procedures. PREFERED RESIDING WESTERNLINE CANDIDATE hr@arikaholidays.com MS.SARIKA - 9920180304 Role: IT Operations Management Industry Type: Travel & Tourism Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills System Administration Technical SupportNetwork AdministrationNetwork TroubleshootingTroubleshootingData Backup
Posted 1 day ago
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Typically responds within 2 days
Job description NA Role: Customer Service Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: B.Tech / B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Cargo Operations Customer SupportTechnical SupportPLSQL
Posted 1 day ago
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Typically responds within 2 days
Job description Step into a role of an Analyst where you will manage and oversee key finance operations, ensuring compliance and smooth processing of transactions. You may be assessed on key critical skills relevant for success in role such as: Processing of inward /outward including Cross border transactions that are managed by Barclays corporate Operations. This includes all the payment scheme such as IMPS/NEFT/RTGS/NACH. Executive is responsible for the accurate error free and timely processing of day today payment transactions. To process transactions as per specified service level agreements adhering to internal and regulatory guidelines. Desirable skills sets: To perform operational duties in TAT prescribed by the bank with due diligence. Understanding of MS Excel and MS Word. Meticulous, fast learner and able to work with minimum supervision. Able to work independently in a fast-paced working environment. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the banks digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Insurance Analyst Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate Key Skills Due diligenceService levelOperational excellenceSenior AnalystService excellenceRTGSCustomer serviceRisk managementOperationsBusiness operations
Posted 1 day ago
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Typically responds within 2 days
Job description Ad Monetization Analyst Location: Bangalore, Karnataka, India (Hybrid) Experience: 1 - 3 Years Job Type: Full-time About the Company: GreedyGame founded in 2013 by Arpit Jain [CEO] is a leading ad-tech company thats been driving app growth and monetization We ve built a sustainable and profitable business for over 7 years without chasing vanity metrics and successfully completed our 0 1 journey, we re now scaling rapidly (1 10 phase). As a Google Publishing Partner, we serve 100M+ daily ad impressions and support 5,000+ apps and games worldwide delivering up to 75% revenue uplift Trusted by brands like Amazon, Dream11, MPL, Sharechat, Treebo, Mobikwik, and 1000+ publishers across 20+ countries. The Products You d Help Build: Pubscale - Our Flagship Product Enables effective monetization, user acquisition, uplift revenue and analyzes business growth all in a single place. Immersive Ads Native, non-intrusive ad formats with features like smart caching, priority loading, and adaptive refresh deliver better UX and higher monetization without annoying popups Offerwall - A reward-based engagement layer that monetizes non-paying users through personalized, high-conversion tasks driving eCPMs up to $1000 in Tier 1 geos and up to 3X more revenue in emerging markets AdX GROW Monetization via Google Ad Manager + premium demand partners and an AI-driven UA engine (GROW) with free credits and optimization support Responsibilities Own performance tracking of Immersive Ads across apps (e.g., eCPM, fill rate, impressions, CTR) Analyze large datasets to identify revenue leakage, underperforming segments, and optimization opportunities Execute and monitor ad operations including campaign setup, pacing, and troubleshooting delivery issues Collaborate with the product team to improve ad formats, placements, and user experience Create and maintain daily/weekly reports using Excel/Google Sheets for performance tracking Work with demand partners and internal stakeholders to ensure optimal ad delivery and monetization Provide actionable insights to improve revenue, retention, and user engagement Requirements 6 months 1 years of experience in Data / Operations / Product Analyst role Strong proficiency in Excel / Google Sheets (must-have) High comfort with numbers and large datasets Good understanding of ad monetization metrics (eCPM, CTR, fill rate, impressions) Strong communication skills for cross-team and partner interactions Ability to translate data into business insights and actions Bonus Points Exposure to Ad-tech / Mobile Ads / Gaming ecosystem Familiarity with Immersive Ads / Native Ads / Offerwalls Basic knowledge of SQL or BI tools (optional) What Makes You a Great Fit You re a strategic thinker who balances technical decisions with long-term maintainability. You adapt quickly to changing requirements and enjoy working in fast-paced, evolving environments. You re a clear communicator able to break down complex ideas for both technical and non-technical stakeholders. You care deeply about user experience, product quality, and business impact Why GreedyGame Opportunity to work on products used by millions see: Pubscale Ownership from Day 1 shape architecture, strategy, and key decisions Learning stipend for books, courses, and conferences (we love curious minds!) internal blogs Flexible hybrid work setup split time between our Bangalore HQ and remote work Comprehensive benefits health insurance, PTO, parental leave, and more A high-growth, inclusive, and engineering-led culture that supports experimentation and impact Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Business Analyst Industry Type: Advertising & Marketing Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Product qualityProduct AnalystHealth insurancePublishingExcelArchitectureAd operationsTroubleshootingGamingSQL
Posted 1 day ago
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Typically responds within 2 days
Job description Role Overview We are seeking a skilled professional to lead CMDB Data Quality Control, CMDB Design Optimization, and CMDB Governance Standards initiatives. This role will ensure the integrity, scalability, and compliance of our Configuration Management Database (CMDB) within ServiceNow, driving operational excellence and ITSM maturity. Key Responsibilities CMDB Data Quality Control Establish and enforce data quality rules, validation processes, and reconciliation mechanisms. CMDB Design Optimization Architect and optimize CMDB structures for scalability, performance, and alignment with ITIL/ITSM best practices. CMDB Governance Standards Define governance frameworks, standards, and policies to ensure CMDB consistency across the enterprise. ServiceNow CMDB Ownership Manage CMDB modules within ServiceNow, ensuring integration with ITSM processes (Incident, Problem, Change, Asset). Stakeholder Collaboration Partner with IT operations, security, and compliance teams to align CMDB with organizational goals. Continuous Improvement Monitor CMDB health, identify gaps, and implement corrective actions to enhance resilience and usability. Required Skills Experience Proven expertise in CMDB management, governance, and optimization. Hands on experience with ServiceNow CMDB design, customization, and integration. Strong knowledge of ITIL/ITSM frameworks and configuration management principles. Ability to enforce data quality controls and lead governance initiatives. Excellent communication and stakeholder management skills. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: System Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills Operational excellenceConfiguration managementReconciliationITSMData qualityManager Quality ControlIT operationsStakeholder managementContinuous improvementITIL
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities 9-hour shifts. Shift times will vary in accordance with business needs. Shifts (India time): 01:00 PM to 10:00 PM/ 2:00 PM 11:00 PM (IST) (Hybrid) The team members should be willing to work in a rotating shift. Working on USI holidays and oncall during weekends when there is a business requirement. Role description The privilege access management (PAM) consultant will be responsible for working with the PAM Manager/Assistant Manager to maintain Deloitte UK’s PAM solutions in accordance with the firm’s IAM policies and standards Specific Responsibilities Perform daily system health check to identify and remediate any issues reported Manage privileged accounts in the PAM Tool as per PAM policies i.e. onboarding and offboarding users and accounts, managing password objects and their compliance Experience on password upload utility for bulk onboarding of privileged accounts Perform ticket management, manage ServiceNow queue, act as first point-of-contact for the client (service leads and/or end users), and conduct issue resolution sessions Comply to the defined SLAs/OLAs for the ServiceNow tickets. Create and update documents like SOPs, runbooks, playbooks, end user guides, etc Support application patching for components and OS patching for vault following change management process Support out-of-office hours for critical and high priority issues, and any change management of PAM service. Facilitating meetings, taking minutes and circulating promptly and tracking actions. Co-ordinating with vendor for the open cases and product related issues Qualifications Required: Degree in IT / computer science or information security Experience in IT security Operation role or similar Minimum 2 years of experience supporting privileged access management solutions (CyberArk/ Thycotic) Basic industry certifications desirable e.g. Security+, COMP TIA etc Good to have at least one PAM tool specific certification (e.g. CyberArk, Thycotic, BeyondTrust, etc. Develop automation and/or scripting to augment PAM solutions as required Highly self-directed, with keen attention to details Strong communication, project and time management skills Ability to effectively prioritise tasks in a high-pressure environment Flexible and adaptable in regard to learning and understanding new technologies Preferred Experience of using PowerShell would be an advantage. LDAP query, SQL scripting will be an added advantage Experience working on CyberArk or any other identity security platform. Assist in the development of detailed design documentation and deployment and operational support. Identify specific issues with migration or other directory technologies and have a basic understanding of how they interface Ability to communicate technical information to less experienced or non-specialist people, both verbally and in writing Preferred Certifications (not a pre-requisite for the role): Defender (CyberArk) Sentry ITIL Foundation, ITIL Service Operations Azure fundamentals and Administration Cloud Security fundamentals CISMP, COMPTIA S+ Role: IT Infrastructure Services - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Infrastructure Services Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills CyberarkPam Thycotic
Posted 1 day ago
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Typically responds within 2 days
Job description Job Description Loan IQ Implementation Specialist Experience Required: 5+ Years Job Summary We are looking for an experienced Loan IQ Implementation Specialist with strong expertise in implementing, configuring, and supporting the Loan IQ platform for banking and financial services clients. The candidate will be responsible for end-to-end implementation activities, requirement gathering, system configuration, testing, integration support, and production deployment. Key Responsibilities Participate in Loan IQ implementation and upgrade projects. Gather business requirements from stakeholders and translate them into functional specifications. Configure and customize Loan IQ modules based on business needs. Work closely with business users, technical teams, and vendors during implementation. Perform gap analysis and recommend process improvements. Support data migration, integration, and system testing activities. Prepare functional documents, BRDs, FRDs, and test cases. Coordinate UAT activities and production deployment support. Troubleshoot Loan IQ production issues and provide resolutions. Ensure compliance with banking and financial industry standards. Required Skills Strong experience in Loan IQ implementation/support projects. Knowledge of syndicated loans, commercial lending, and banking operations. Hands-on experience with Loan IQ modules and workflows. Experience in requirement gathering and stakeholder management. Good understanding of SQL and data analysis. Experience in UAT, SIT, and production support. Strong communication and client-facing skills. Preferred Skills Experience in API or middleware integrations. Knowledge of Agile/Scrum methodology. Banking domain certification is an added advantage. Exposure to cloud-based banking platforms. Notice Period: Immediate to 30 Days Preferred Role: Finance - Other Industry Type: FinTech / Payments Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills LoaniqLoan Iq Sdk ConfigurationimplementationTesting
Posted 1 day ago
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Typically responds within 2 days
Job description Position: Financial Controller Location: Valapad, Kerala Department: Finance & Accounts Reporting To: Chief Financial Officer Role Purpose The Financial Controller will lead the controllership and financial governance function, ensuring robust financial reporting, regulatory compliance, accounting integrity, internal controls, and financial discipline across the organisation. The role is critical to supporting business growth at scale, strengthening audit preparedness, ensuring RBI and statutory compliance, and enabling informed strategic decision-making by senior leadership and the Board. Key Responsibilities 1. Financial Accounting, Reporting & Closures Oversee the preparation and timely closure of monthly, quarterly, and annual financial statements in accordance with Ind AS, Companies Act, and RBI guidelines applicable to NBFCs. Ensure accurate books of accounts, consistency in accounting policies, and high standards of documentation and audit trails. Review and validate MIS, management reports, variance analyses, and dashboards for senior leadership and the Board. Ensure seamless coordination between branch/region finance, HO finance, and shared services for accurate consolidation. 2. Budgeting, Forecasting & Financial Planning Lead the annual budgeting, rolling forecast, and long-range financial planning processes in alignment with business strategy. Monitor budget adherence, analyse deviations, and recommend corrective and preventive financial controls. Provide actionable insights on cost optimisation, profitability, ROA/ROE, and product-wise performance to business heads. 3. Regulatory Compliance & Governance Ensure full compliance with RBI regulations, Companies Act, Ind AS, Income Tax, GST, and other statutory requirements. Drive regulatory returns, disclosures, and certifications, ensuring accuracy and timeliness. Act as key SPOC for statutory audits, internal audits, RBI inspections, and special audits, ensuring closure of observations and action-tracking. Strengthen financial governance, SOPs, delegation of authority, and compliance frameworks across the organisation. 4. Internal Controls, Risk & Process Excellence Design, implement, and continuously strengthen internal financial controls (IFC) and risk mitigation frameworks. Identify control gaps, process inefficiencies, and operational risks; drive automation, system controls, and maker-checker discipline. Partner with Internal Audit, Risk, Compliance, and IT to ensure end-to-end financial control integrity. 5. Treasury Coordination & Cash Flow Oversight Monitor liquidity position, working capital, and cash flows, ensuring fund availability aligned with business needs. Coordinate with Treasury on borrowings, ALM alignment, lender covenants, and fund utilisation tracking. Oversee bank reconciliations, escrow monitoring, and cash forecasting with strict controls. 6. Leadership, Capability Building & Transformation Lead, mentor, and build a high-performing controllership and finance operations team across locations. Drive process standardisation, system upgrades, finance automation, and digital transformation initiatives. Establish a culture of ownership, accuracy, compliance, and continuous improvement within the finance function. 7. Stakeholder & Management Engagement Act as a trusted finance partner to the CFO, senior leadership, auditors, banks, lenders, consultants, and regulators. Provide strategic financial inputs for new initiatives, products, expansions, and regulatory changes impacting the NBFC business. Support Board, Audit Committee, and Management Committee requirements with high-quality financial analysis and documentation. Qualifications & Experience Chartered Accountant / Cost & Management Accountant from a recognised professional institute (mandatory). 12 18 years of progressive finance experience, with significant experience in NBFC /BFSI / Financial Services Organisations. Strong exposure to RBI regulations, audits, regulatory reporting, and large-scale finance operations. Experience handling multi-location operations, high transaction volumes, and regulatory scrutiny preferred. Additional certifications in Risk Management, IFRS, or Treasury will be an advantage. Key Competencies Strong financial controllership and accounting expertise Deep understanding of NBFC regulatory and compliance landscape High integrity, attention to detail, and audit mindset Strategic thinking with strong execution discipline Leadership, stakeholder management, and communication skills Technology-driven, process-oriented, and improvement-focused approach Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Financial Controller Industry Type: Management Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: CA in CA Key Skills Manager Internal AuditFinancial reportingIncome taxFinancial analysisMISFinancial planningProcess excellenceBudgetingIFRSRisk management
Posted 1 day ago
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Typically responds within 2 days