Job description Hi, Greetings from ReSource Pro!!! Interested candidates can also share your CV to the below email. Hina_Taj@resourcepro.in Job Description - Client Specialist, SDU, India I. Basic Information Job Title: Client Specialist Report to: AM - Service Delivery Department: Service Delivery Unit Location: Bangalore, India II. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. III. Principal Responsibilities Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3.Develops and implements procedures to meet quality, quantity, and timeliness standards. 4.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5.Coaches less-experienced staff in learning procedures and insurance knowledge. 6.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Minimum Qualifications Experience: 5+ years at least and 1.5+ years as a Team Lead or SME Education Background: Bachelor Degree (Major) Skills: Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage. Role: Team Leader Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Insurance Domain Escalation ManagementQuality AuditTeam HandlingTransition ManagementBfsiUS MortgageUS HealthcareBpo Non Voice401KTraining OperationsSOPPerformance ManagementSLA ManagementInternational BPO
Posted 2 hours ago
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Job description A Facility Director of Operations is a strategic leader responsible for overseeing the operational efficiency and performance of a specific geographical region or zone within an organization. Their primary objective is to align zonal operations with the overall business strategy, ensuring optimal resource utilization, cost-effectiveness, and achievement of key performance indicators (KPIs). Strategic Planning and Execution: Developing and implementing operational strategies for the zone in alignment with the overall hospital's mission and goals. Conducting market analysis to identify growth opportunities and competitive advantages. Setting performance benchmarks and KPIs for the zone and monitoring progress. Profit Centre Management Profit Margin: Profit margin for each profit centre. Revenue Growth: Revenue growth for each profit centre. Cost Control: Cost control measures implemented for each profit centre. Doctor Recruitment and Engagement Doctor Recruitment: Number of new doctors recruited. Doctor Retention: Doctor retention rate. Doctor Satisfaction: Doctor satisfaction scores. Doctor Productivity: Doctor productivity metrics (e.g., patient volume, revenue generated). Business Development: Identifying and developing new business opportunities within the zone. Building relationships with key stakeholders, including doctors, payers, and community leaders. Developing a strong network of doctors (Internal and externally) leading to growth of the business of existing clinical speciality and addition of the new clinical speciality for a sustainable business growth. Representing the hospital in the local community. Operational Excellence: Design, develop and implement the standard operating process keeping view of the industry benchmarks and establish Key Performance Indicators for the regular performance monitoring for all aspects of the business. Overseeing the day-to-day operations of multiple hospitals within the zone/ defined business geographies. Ensuring optimal utilization of resources, including manpower, equipment, and infrastructure. Implementing process improvements and streamlining operations to enhance efficiency and productivity. Managing the facility's infrastructure, maintenance, and upkeep. Responsible to drive tech-lead initiatives to improve patient experience and cost optimization and resource utilization. Doctor recruitment, engagement and retention. Financial Management: Developing and managing the zonal budget. Monitoring revenue and expenditure to ensure financial viability. Identifying cost-saving opportunities and implementing them effectively. Analyzing financial performance and providing regular reports to the management. Quality Assurance and Patient Safety: Implementing and maintaining quality standards and patient safety protocols. Conducting regular audits and inspections to ensure compliance. Analyzing patient feedback and implementing corrective actions. Regulatory Compliance: Ensuring adherence to all applicable laws, regulations, and accreditations. Managing relationships with regulatory bodies. Conducting regular compliance audits and risk assessments. Hospital and Healthcare Statutory compliance and liasoning with all relevant authorities. Human Resources Management: Overseeing recruitment, training, and development of staff across the zone. Building and leading high-performing teams. Ensuring employee engagement and satisfaction. Handling employee relations and resolving conflicts. Role: Business Head Industry Type: Medical Services / Hospital Department: Strategic & Top Management Employment Type: Full Time, Permanent Role Category: Top Management Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Patient ExperienceProfit Centre OperationsProfit Centre ManagementHospital ManagementHealthcare Management unit headSales And MarketingHospital AdministrationPatient Relationsfacility directorRevenue ExpansionBusiness DevelopmentHospital Operations
Posted 5 hours ago
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Typically responds within 2 days
Job description Position: Key Account Executive - Modern Trade Company: Astral Adhesives Locations: Ahmedabad, Bangalore and Hyderabad Experience Required: 2-5 years in modern trade/key account management Industry Preference: Adhesives, FMCG, Paints, or related consumer product segments About the Role: Astral Adhesives is seeking a driven and commercially savvy Key Account Executive to manage modern trade operations in Ahmedabad, Bangalore or Hyderabad. The role involves developing and maintaining relationships with large format retail chains, managing promotions, visibility, sales targets, and inventory planning for adhesive product lines. Key Responsibilities: Modern Trade Sales & Growth: Manage relationships with key accounts, including national and regional modern trade chains. Drive sales, expand product placements, and implement promotional campaigns across modern trade outlets. Achieve monthly and quarterly sales targets for assigned regions. Retail Execution & Merchandising: Ensure visibility, planogram adherence, and stock availability at all modern trade counters. Coordinate with in-store promoters and field teams to maximize sales impact. Inventory & Order Management: Monitor secondary sales, forecast demand, and ensure timely replenishment. Collaborate with supply chain, logistics, and distributors to ensure smooth deliveries and inventory control. Promotions & Data Reporting: Execute promotional activities in alignment with marketing teams. Track sales performance, analyze sell-out data, and report key metrics to senior management. Key Skills & Attributes: Experience in modern trade, large retail chains, or organized B2C sales Strong negotiation and relationship management skills Analytical skills for sales tracking, forecasting, and market analysis Good understanding of adhesives, FMCG, or consumer durable products Proficiency in MS Excel, reporting tools, and retail execution software Qualifications: Graduation in any discipline (MBA/PGDM preferred) 2-5 years of relevant experience in Modern Trade sales or Key Account Management Apply Now: Send your resume to ramesh.chaudhary@astralltd.com or reach out via WhatsApp at 8353912032 Role: Merchandising & Planning - Other Industry Type: Chemicals (Paints) Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Brand ActivationModern Trade Sales
Posted 1 day ago
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Typically responds within 2 days
Job description The Technical Sales Specialist will be responsible for addressing and resolving technical product and application queries from customers and the sales team and coordination with the R&D team for new product development, and conduct market surveys Role: Customer Service Industry Type: Chemicals (Paints) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education PG: MS/M.Sc(Science) in Chemical Engineering & Materials Science, Chemistry Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical SupportTechnical Services New Product DevelopmentFeild ServiceComplaint HandlingQuery ResolutionCompetitive Analysis
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: Specialist, Audience Operations - Level P2 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 3-5 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic. Role: Analyst Relations Industry Type: Software Product Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Key Skills Technical AdvisorManager TechnologyMarketing operationsAdobedata enrichmentAnalyticsSQLCRMSalesforcemarketing automation
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: Specialist, Audience Operations - Level P2 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 3-5 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic. About Trimble : Trimble is a leading provider of advanced positioning solutions that maximize productivity and enhance profitability for our customers. We are an exciting, entrepreneurial company, with a history of exceptional growth coupled with a disciplined and strategic focus on being the best. While GPS is at our core, we have grown beyond this technology to embrace other sophisticated positioning technologies and, in doing so, we are changing the way the world works. Those who successfully lead others to meet our objectives are vital to our organization. Leadership at Trimble is much more than simply exercising assigned authority; we expect our leaders to embrace a mission-focused leadership style, demonstrating the strength of character, intellect and the ability to convert ideas to reality. www.trimble.com Role: Analyst Relations Industry Type: Analytics / KPO / Research Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Key Skills Technical AdvisorManager TechnologyMarketing operationsAdobedata enrichmentAnalyticsSQLCRMSalesforcemarketing automation
Posted 1 day ago
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Typically responds within 2 days
Job description Department - PC-K Job Location - Kharkhoda Plant Job Title - Quality New model Incharge Job Role - Quality New model Incharge Reporting To - DPM Level in the organization - SE /AM/ DM Experience:- With B.Tech (3 ~ 5 years), With Diploma (8-11 years) Job Responsibility 1.Study and analyse critical quality defects reported in-house and external field issues. 2. Quality KPIs (Direct pass, Customer audit, field quality) monitoring and monthly reports discussion with concerned stakeholders. 3. Annual and monthly targets finalization for quality and new model KPIs. 4. Discussion for all stakeholders and top management for closure of all the quality issues. 5. To finalize Vehicle trials day wise schedule monitoring for all models. 6. Prepare propuction concerns and closure of open issues for new model gate approval meetings. 7. Involve at early stage in New Model to ensure resolution of chronic issues for built-in Quality in close coordination with Project Teams. 8. Leading Daily, Weekly and Monthly meetings for defect data monitoring, analysis and direction to other teams for focus areas improvement 9.Take up Time bound New Initiatives to resolve chronic and critical issues in assembly process or product level by leading teams, utilizing advanced Problems solving tools for break through results. 10. Co-coordinating for the management reviews with stake holders for KPI improvement 11. Ensuring the compliance of documentation and activities in line with QMS (ISO 9001:2015) requirements 12. Hands on experience in problem solving through using basic, intermediate and advanced problem solving tools (4M, Why-Why) Skills - 1. Ability to analyse quality measurement reports and suggest countermeasures. 2. Detailed understanding of QC Tools and able to report the issues in effective manner. 4. Basic understanding of Vehicle Plant operations 5. New Model Trial - Quality Improvement activities 6. Good Communication presentation skills, Networking Skills, Creativity, Learnability, self-motivated and team player. 7. Ability to co-ordinate with Cross functional team and resolve the quality related issues 8. Hand on Experience of MS Excel and power point. Role: Quality Auditor / Inspector Industry Type: Automobile Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills Plant operationsBasicQuality improvementExcelNetworkingISO 9001ManagementPowerpointMonitoringQC tools
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: Specialist, Audience Operations - Level P3 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 5-7 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic. Role: Analyst Relations Industry Type: Software Product Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Key Skills Technical AdvisorManager TechnologyMarketing operationsAdobedata enrichmentAnalyticsSQLCRMSalesforcemarketing automation
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: Specialist, Audience Operations - Level P3 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 5-7 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic. About Trimble : Trimble is a leading provider of advanced positioning solutions that maximize productivity and enhance profitability for our customers. We are an exciting, entrepreneurial company, with a history of exceptional growth coupled with a disciplined and strategic focus on being the best. While GPS is at our core, we have grown beyond this technology to embrace other sophisticated positioning technologies and, in doing so, we are changing the way the world works. Those who successfully lead others to meet our objectives are vital to our organization. Leadership at Trimble is much more than simply exercising assigned authority; we expect our leaders to embrace a mission-focused leadership style, demonstrating the strength of character, intellect and the ability to convert ideas to reality. www.trimble.com Role: Analyst Relations Industry Type: Analytics / KPO / Research Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Key Skills Technical AdvisorManager TechnologyMarketing operationsAdobedata enrichmentAnalyticsSQLCRMSalesforcemarketing automation
Posted 1 day ago
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Typically responds within 2 days
Job description UMEDICA is a vertically integrated company engaged in the manufacturing and export of a wide range of finished formulations i.e., Tablets, Capsules, Suspensions, Dry Syrups and SVP, at UMEDICA's manufacturing facility, located in Vapi (Gujarat). Facility is accredited by global regulatory agencies like EU, PICs, Local FDA and Inspected by USFDA. UMEDICA was founded in 1983 and has business operations in more than 85 countries including EU, UK, USA, Canada, Australia, Middle East, Central & South American countries, Africa, Asia & CIS countries. We at UMEDICA strive to achieve more through a culture of innovation & continuous improvement. As part of our further expansion and growth plans, we are looking to hire Assistant Manager / Manager Regulatory Affairs Complex Products an aggressive / dynamic Regulatory Affairs Professional. This position is based at our R&D center at Turbhe Navi Mumbai and will report to the Head Regulatory Affairs. The remuneration package will be commensurate with the incumbents professional experience and will be in line with market standards. Essential skills and experience: The incumbent must have min. 10+ years’ experience in the pharmaceutical industry with a minimum of 10-12 years’ experience handling Regulatory compliance across the US, European and UK market specializing in 505(b)(2) NDAs, Hybrid Applications, IND submissions, and complex drug approvals. . Specifically, the incumbent will be responsible for: Preparation and Submission of Pre-IND meetings Request and Packages and IND/NDA submissions ensuring compliance with FDA & EMA. Define nonclinical and clinical study requirements for 505(b)(2), including bridging studies. CTD dossier preparation (Modules 1-5) and CMC document review. Address comparability studies, bioequivalence challenges, and formulation complexities. Manage post-approval variations, renewals, and compliance updates. Engage in EMA scientific advice meetings and FDA Pre-IND consultations. Required Skill: Expertise in 505(b)(2), IND/NDA/Hybrid Applications, and CMC compliance for US/EU. Strong knowledge of EMA/FDA guidelines, clinical trial regulations, and GMP standards. Experience with eCTD submissions, CMC documentation, and regulatory risk mitigation. Familiarity with eCTD software’s for regulatory submissions. Experience on the labeling updates required for complex product for 505b2. Experience on Pediatric Study Plan Submission and Approval, Post approval Study Requirements Experience on PDUFA Fees Requirements and Waiver Applications Preferred Education requirements: Bachelor’s/master’s in pharmacy, or Regulatory Affairs. Candidate having Certifications in Regulatory Compliance or Drug Development Clinical Studies preferred. Role: Research & Development - Other Industry Type: Pharmaceutical & Life Sciences Department: Research & Development Employment Type: Full Time, Permanent Role Category: Research & Development - Other Education UG: B.Pharma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Regulatory Affairs
Posted 1 day ago
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Typically responds within 2 days