Job description Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow ITSM or ITOM Good to have skills : NA Minimum 3+ year(s) of experience is required Educational Qualification : 15 years full time education Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that business operations run smoothly and efficiently. You will engage in proactive monitoring and maintenance of systems, contributing to the overall reliability and performance of the applications you support. Your role will also include documenting solutions and sharing knowledge with team members to foster a culture of continuous improvement. Roles & Responsibilities: Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Engage in regular communication with stakeholders to understand their needs and provide timely updates on issue resolution. Professional & Technical Skills: Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. Must To Have Skills: Proficiency in SServiceNow ITSM or ITOM. - Strong analytical and problem-solving skills to diagnose and resolve issues effectively. - Experience with incident management and service request fulfillment processes. - Familiarity with ITIL framework and its application in service management. - Ability to work collaboratively in a team environment and communicate effectively with diverse stakeholders. Additional Information:- The candidate should have minimum 3+ years of experience in ServiceNow IT Service Management. - A 15 years full time education is required. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ServicenowITSMServicenow DevelopmentItom Agentic AiGenerative AiITIL

Job description Role Overview We are looking for a highly analytical and detail-oriented Data Analyst to support our outbound contact center operations. This role will be instrumental in driving performance visibility, enabling data-driven decision-making, and improving overall operational efficiency through advanced analytics, reporting, and insights. The ideal candidate will have strong expertise in data analysis tools, experience in building dashboards, and the ability to translate complex data into actionable business insights. Key Responsibilities Performance Analytics & Reporting Develop and maintain daily, weekly, and monthly performance reports across key outbound metrics (connect rate, conversion rate, revenue per agent, productivity, etc.) Provide actionable insights to improve agent and campaign performance Dashboard Development Design and manage interactive dashboards using Power BI Build real-time visibility tools for leadership to track KPIs and trends Data Analysis & Insights Conduct deep-dive analysis to identify performance gaps, trends, and improvement opportunities Perform cohort analysis, funnel analysis, and segmentation to optimize campaigns Predictive & Advanced Analytics Apply statistical techniques such as regression modelling and predictive analytics to forecast performance and improve targeting strategies Support data-driven decision-making for business growth initiatives Data Management & Automation Extract, clean, and transform data from multiple sources (diallers, CRM, MIS systems) Automate reporting processes to improve efficiency and reduce manual effort Stakeholder Collaboration Partner with Operations, Training, and Leadership teams to understand business requirements and deliver relevant insights Support strategic initiatives with data-backed recommendations Key Skills & Qualifications Technical Skills Advanced proficiency in Microsoft Excel and Google Sheets (pivot tables, advanced formulas, macros, automation) Strong experience with Power BI (mandatory) Solid understanding of data analytics techniques: Regression modelling Cohort analysis Predictive analytics Trend and variance analysis Analytical Capability Strong problem-solving skills with the ability to interpret large datasets Ability to translate data into clear, actionable insights Tools & Systems Experience working with CRM systems, diallers, or contact centre platforms is preferred Familiarity with SQL or data querying tools is an added advantage Communication Skills Strong verbal and written communication skills Ability to present insights to senior stakeholders in a simple and impactful manner Experience Required 3 to 5 years of experience in Data Analytics, preferably in a contact centre / BPO / outbound sales environment Proven experience in building dashboards and delivering business insights Success Metrics (What Good Looks Like) Improved visibility of real-time performance across teams Faster and more accurate reporting cycles Identification of key drivers impacting revenue and productivity Measurable improvement in campaign performance through data insights Role: Operations - Other Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Temporary/Contractual Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ExcelPower BiDaxData Analytics

Job description Info about the team The Supply Chain Operations team covers all regions and business areas across Brevan Howard, making this a diverse role that continually gives a different feel to every day. The wider Procurement, TPRM and ERP team has people based in London, New York, Jersey and Singapore. We are looking for a detail-oriented and analytically minded Supply Chain Operations Analyst to join the Supply Chain Operations team in Bengaluru. This is a broad, cross-functional role sitting at the intersection of Procurement Operations, Third-Party Risk Management (TPRM), Procure-to-Pay (P2P), Procurement, and ERP & Technical Systems. You will act as a key operational backbone, ensuring supplier relationships are sound, purchasing processes run smoothly, risks are proactively managed, and the systems underpinning the supply chain function are optimised and well-supported. The ideal candidate brings hands-on experience across at least two of the five core pillars, with a particular interest in how technology and data can drive procurement efficiency. You will collaborate closely with Finance, Legal, Compliance, IT, and business unit owners to deliver against shared supply chain objectives. MAIN DUTIES/RESPONSIBILITIES OF THE ROLE: Essential Responsibilities: Third-Party Risk Management (TPRM) Manage the day-to-day TPRM queue chasing outstanding vendor submissions, following up on incomplete questionnaires and keeping intake records current and accurate. Maintain vendor profiles in the TPRM tool updating contact details, contract information, tier classifications and scheduled review dates to ensure the platform reflects the current vendor population. Coordinate the distribution of TPRM questionnaires to vendors and track completion, escalating outstanding or stalled items to the Head of TPRM in line with agreed thresholds. Prepare standard TPRM MI packs — pulling completion rates, outstanding review counts and overdue items from the TPRM tool and formatting for review and sign-off by the Head of TPRM. Support continuous vendor monitoring — reviewing automated alerts, updating vendor risk profiles in the TPRM tool when flags are raised and escalating material changes in a vendor's risk posture to the Head of TPRM for review and decision. Maintain the action log arising from risk assessments — tracking remediation items, chasing updates from vendors or internal stakeholders and flagging overdue actions for escalation. Provide administrative support for internal and external audits relating to third-party oversight — retrieving records, collating evidence and preparing documentation as directed. Procurement Operations Own and optimise day-to-day procurement operational processes, including catalogue management, approval workflows, and policy compliance monitoring. Identify, document, and drive process improvement initiatives across the procurement function, leveraging automation and system enhancements where possible. Produce regular reporting and dashboards on procurement KPIs, SLAs, spend analytics, and supplier performance. Act as a subject-matter expert on procurement systems (e.g. Workday, Zip), supporting user adoption and training. Collaborate with IT and Finance on system upgrades, integrations, and change management activities. Procurement Support Procurement managers throughout the sourcing lifecycle, including RFx preparation, supplier evaluation, and contract execution. Assist in maintaining procurement pipelines and activity trackers, ensuring visibility of upcoming renewals, sourcing events, and spend commitments. Assist with the upkeep of Procurement-led AI systems such as Lightyear and Tropic. Conduct supplier market analysis and benchmarking to support negotiation strategies and category planning. Support savings tracking against procurement targets, including from tail spend categories. Procure-to-Pay (P2P) Serve as a first point of escalation for P2P queries from internal stakeholders, resolving purchase order issues, invoice discrepancies, and payment queries in a timely manner. Monitor open PO reports and aged invoices, taking proactive action to clear backlogs and prevent payment delays. Support the implementation and continuous improvement of P2P policy and procedures, ensuring compliance across the business. Train and support end-users on P2P processes, system navigation, and procurement policy requirements. Where invoices have been raised before a PO exists, raise the PO if requested by the Procurement Manager.. ERP & Technical Systems Act as a systems super-user and subject-matter expert for the procurement and finance technology stack — Zip, Workday, Concur, and Adaptive — supporting configuration, testing, and ongoing optimisation. Manage and maintain master data within ERP systems, including supplier records, item catalogues, cost centres, and approval hierarchies. Liaise with stakeholders to log, track, and resolve system issues, enhancements, and change requests, ensuring procurement operations are not disrupted. Lead or support ERP upgrades, system migrations, and new module implementations, acting as the functional workstream representative in project teams. Develop and maintain system documentation including process guides, SOPs, and user training materials for procurement-related system workflows. Identify automation and integration opportunities and work with the integrations team to scope and deliver them. Reporting & Cross-Functional Process Oversight Produce and maintain cross-functional operational reporting across the end-to-end supply chain lifecycle, spanning Procurement, TPRM, P2P, ERP workflows, and supplier operations. Develop management information (MI), dashboards, and operational metrics that provide visibility into process performance, bottlenecks, delays, SLA adherence, and operational risk across teams. Analyse operational workflows across interconnected functions to identify inefficiencies, duplication of effort, process silos, and breakdowns in handoffs between teams. Highlight trends, recurring issues, and process constraints to management, providing clear recommendations for remediation and continuous improvement. Track remediation actions arising from operational reviews, reporting on progress, ownership, and outstanding issues to relevant stakeholders. Use data analysis and system insights to proactively identify opportunities for automation, optimisation, and improved operational efficiency across the wider supply chain function. PERSON SPECIFICATION WORK EXPERIENCE/BACKGROUND: Essential 2–4 years of experience in a procurement, supply chain, or operations environment. Demonstrable experience across at least two of the five core pillars: Procurement Operations, TPRM, P2P, Procurement, and ERP & Technical Systems. Desire to work across a wider breadth of supply chain roles. Hands-on proficiency in at least one ERP or procurement platform (e.g. Workday, Zip, SAP S/4HANA, Oracle Fusion, Coupa, Ariba, or Microsoft Dynamics 365). Solid understanding of ERP master data concepts: vendor master, purchase info records, material master, and chart of accounts. Strong analytical skills with the ability to interpret spend data, risk indicators, and operational metrics. Excellent stakeholder management and communication skills — able to work cross-functionally with Finance, Legal, Compliance, and business teams. High attention to detail, especially when managing risk documentation, contracts, or financial data. Proven ability to manage multiple priorities and deliver to deadlines in a fast-paced environment Strong working knowledge of modern AI-enabled productivity and operational tools, with the ability to leverage AI to improve reporting, process efficiency, data analysis, workflow management, and operational decision-making. Desirable Experience with TPRM platforms (e.g. Zip, Black Kite, ProcessUnity, or equivalent). Familiarity with regulatory frameworks relevant to third-party risk (e.g. FCA outsourcing guidelines, ISO 27001). Experience with data visualisation tools such as Power BI or Tableau. Familiarity with ERP integration patterns (EDI, API, middleware platforms such as MuleSoft or Dell Boomi). Exposure to RPA tools (e.g. UiPath, Power Automate) for procurement process automation. Understanding of system testing methodologies (UAT, regression testing) and project delivery frameworks (Agile, Waterfall). Exposure to ESG and sustainable procurement principles. Degree in Business, Supply Chain, Finance, or a related discipline (or equivalent experience). Role: Procurement & Supply Chain - Other Industry Type: Investment Banking / Venture Capital / Private Equity Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Supply Chain - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills TprmProcurementProcure 2 PayProcurement OperationsErp Systems reporting and cross functional process oversight

Job description Key Responsibilities: Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship. Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. Based on the customer profile, up-sell and cross sell. If financial assistance required, coordinate with concerned authority. Deposit details payment terms to be clarified to the patient. Counsel on dos and don'ts. Follow up with customers who have not come back for booking. Follow up calls for: upcoming EDD; delivery package; bed booking. Organize Events end to end : Maternity Photo shoot; baby shower. Follow up to ensure attendance for complimentary classes. Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations. Track CRM leads. Maintains productivity data as per schedule per doctor EDD tracker; monthly delivery tracker; Accurately update patient conversions sources referral channels, Marketing Initiatives Capture Data of all perspectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus. Be alert and identify source markets and corporate references. To be constantly updated on competition activity rates, products , discounts. Participate in all activities scheduled by Corporate meetings, performance reviews, trainings, assessments. Consultant Management: Keep Consultants informed regarding their confirmed referral appointments. Keep the doctors (treating and referral) informed about the ongoing status of the patient. Engage with visiting consultants, build rapport and assurance to ensure MH is the hospital of choice. Responsible for Outstanding Service Experience Delivery: Ensures personal grooming as per standard; maintain discipline and decorum. Contributes to implementation of the Service Vision Manage the feedback system : maintain scores for Google review; NPS Customer satisfaction. Role: Customer Success - Other Industry Type: Medical Services / Hospital Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SatisfactionService Line Executive NpsMedicalCounselDoctorHospitalMarketingCrm

Job description Job Description: At Norstella, our financial operations are built to support scale, precision, and innovation. The Treasury function plays a critical role in maintaining that foundation by ensuring robust cash management, disciplined liquidity oversight, and reliable financial data. We are seeking an experienced Treasury Analyst to join our teamsomeone who not only excels in cash management and financial analysis with accuracy and timeliness, but who is also passionate about process improvement and data-driven decision-making. This role is ideal for a finance professional who brings hands-on experience with treasury management systems, has a strong understanding of cash forecasting and FX risk, and is eager to take ownership of initiatives that modernize and optimize the treasury function. Responsibilities: Support daily cash management operations, including monitoring global bank accounts, processing intercompany settlements, and reconciling cash positions to ensure funding requirements are met Prepare and maintain short- and long-term cash forecasting models, gathering and validating inputs from Accounting and FP&A and flagging variances for review Perform forecast variance analysis, investigate root causes of discrepancies, and assist the Treasury Manager with ongoing model enhancements Prepare and distribute daily, weekly, and monthly treasury reporting packages covering cash positions, liquidity metrics, debt utilization, and investment balances Execute and record investment transactions (money markets, repos, time deposits) and derivatives (FX forwards/swaps, interest rate swaps), ensuring timely and accurate system entries Support FX exposure monitoring and data gathering for hedging and risk management activities, including preparation of FX exposure reports and hedge documentation Maintain and update treasury processes, procedures, and desktop guides, identifying opportunities to improve efficiency, strengthen controls, and reduce manual effort Assist with bank account administration, including maintenance of bank account records, signature authorities, and user access for banking portals and treasury systems Support Power BI and Alteryx reporting development and maintenance, contributing to the build-out of treasury datasets and dashboards Contribute to strategic treasury initiatives such as bank RFPs, system implementations, insurance renewals, and intercompany financing, providing analytical support and project coordination Support month-end and quarter-end close activities, including preparation of journal entries, account reconciliations, and supporting schedules related to treasury activity Provide ad-hoc analytical support across treasury, finance, and accounting functions as directed by the Treasury Manager Qualifications: Bachelor’s degree in Finance, Accounting, Economics, or a related field, with 2–5 years of hands-on treasury, banking, or related finance experience; progress toward CTP or CPA designation is a plus Proficiency in Excel for financial modeling and data analysis, including advanced functions; exposure to Power BI, Alteryx, or similar analytics and automation tools is a plus Demonstrated experience supporting or driving process improvements and automation initiatives to improve accuracy, efficiency, and internal controls Experience with treasury management systems (e.g., Kyriba, Quantum, GTreasury) and/or banking portals preferred; experience with ERP systems such as NetSuite is a plus Solid understanding of treasury concepts including cash forecasting, liquidity management, FX risk, and financial instruments such as money market investments and derivatives Experience with multi-currency operations, intercompany settlements, and investment transaction processing Highly organized, detail-oriented professional with strong written and verbal communication skills and the ability to prioritize workload, meet deadlines, and collaborate effectively with Accounting, FP&A, and external banking partners in a fast-changing environment A proactive, continuous-improvement mindset with an eagerness to learn and contribute to the development of treasury best practices. Role: Finance & Accounting - Other Industry Type: Pharmaceutical & Life Sciences Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Treasury Treasury ManagementAccountingCash ForecastingTreasury OperationsCash ManagementCash Flow

Job description About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. About the team Procurement is part of Stripe Finance and owns the full supplier lifecycle and buying journey. The team sources and evaluates new vendors, renews and negotiates contracts with existing suppliers, and leads third party risk management and compliance activities to ensure suppliers meet Stripe s standards. Procurement also drafts, reviews, and approves supplier contract structures and terms, aligned with Stripe s risk appetite and legal requirements. Were looking for a Procurement Business Partner to serve as the primary operational guide for requesters navigating Stripes end-to-end buying journey from supplier onboarding and risk evaluation to agreement negotiation, purchase order creation, and invoice payment. What you ll do In this role, youll partner closely with Procurement teams and business partners across Stripe to enable a fast, consistent, and user-friendly buying experience. Youll ensure requests are complete, accurate, and operationally sound by focusing on front-end data quality, purchase order preparation, and cross-functional coordination. Your focus will be on data quality, documentation integrity, proactive follow-up, clear communication, and support ensuring requests move through the procurement workflow efficiently and error-free. In this role, you will: Review new requests (post contracting) to validate data, confirm scope, and ensure inputs align with procurement requirements. Confirm all required documentation (quotes, SOWs, proposals) is complete and correctly attached. Prepare purchase orders by entering correct line-level detail, ensuring alignment between the PO and the supporting agreement. Maintain good PO hygiene by identifying and closing out old, completed, or unused Purchase Orders. Ensure adequate funds remain on existing POs to cover current and future obligations. Partner with Accounts Payable (AP) to address and resolve discrepancies, issues, or queries related to POs, invoices, or payment status from both internal teams and external suppliers. Partner with Suppliers on an as needed basis to obtain documentation, mitigate issues, and ensure a seamless experience Enter and maintain renewal details, ensure accurate renewal paths, and schedule renewal alerts. Analyze trends in request quality and cycle time; recommend process improvements Identify systemic blockers and propose solutions to enhance workflow efficiency Educate requesters on procurement best practices to improve upstream data quality Partner with cross-functional teams to design and test workflow enhancements Drive PO approval progress by following up proactively with approvers and removing blockers. Provide clear status updates and responsive support to DRIs throughout the request lifecycle. Identify data quality issues or workflow blockers and escalate to appropriate procurement teams. Partner cross-functionally with Strategic Sourcing, Supplier Deal Management, TPRM, and Finance to streamline the end-to-end buying experience. Contribute to continuous improvement efforts that enhance request quality, cycle time, and operational reliability. Who you are We re looking for a detail-oriented operator who enjoys helping teams navigate complex processes with clarity and confidence. You care deeply about accuracy, are comfortable managing multiple workflows, and thrive in environments where you can reduce friction for internal users. You communicate well, stay organized, and approach problems with curiosity and ownership. Minimum Qualifications 3+ years of experience in procurement, purchasing operations, AP, vendor management, finance operations, or a related field. Strong communication skills, including the ability to explain requirements clearly and guide users through ambiguous processes. High attention to detail, with the ability to identify inaccuracies in pricing, scopes of work, accounting codes, contract terms, or supplier data. Compliance mindset with the ability to follow controls, maintain accurate audit trails, and operate within a regulated environment Experience reviewing quotes, SOWs, or purchasing documentation. Ability to work independently, prioritize across multiple requests, and escalate issues appropriately. Strong critical thinking skills and operational judgment. Demonstrated experience partnering with cross-functional stakeholders. Proficiency with enterprise tech stacks (eg: Slack, Google Workspace, Jira etc.) Preferred Qualifications Experience with procurement systems such as Zip, Oracle, Coupa, Ariba, or similar. Familiarity with sourcing, supplier onboarding, contracting, PO creation, or AP processes. Exposure to third-party risk, privacy, security, or compliance review processes. Experience working with internal controls, SOX considerations, or regulated workflows. Understanding of global procurement practices. Comfortable operating in a high-volume environment with shifting priorities. A builder mindset with interest in improving processes, documentation, and user experience. Skills & competencies Operational rigor Critical thinking and decision-making Ability to operate independently and solve problems Written communication Accuracy and meticulousness User-first mindset Ability to influence without authority Resilience and adaptability Subject-matter expertise in procurement processes In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Team Controllership Job type Full time Role: Procurement & Supply Chain - Other Industry Type: FinTech / Payments Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Supply Chain - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementStrategic sourcingWorkflowData qualityOracleRisk managementContinuous improvementOperationsAribaAuditing

Job description Immediate Joiners Preferred Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager Location - PAN India CTC- upto 5.4 LPA read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Store Operationssales Team HandlingRevenueInventoryCustomer Handling

Job description Role & responsibilities 1. Production Operations & Planning a. Production Management: Oversee production planning, scheduling, and implementation to ensure smooth operations. b. Material & Document Readiness: Ensure timely arrangement of required RM, PM, BPR, and other documents in line with GMP guidelines. c. Operational Efficiency: Drive day-to-day production activities with focus on productivity, adherence to schedules, and GMP compliance. 2. Compliance, Documentation & Audit Preparedness a. GMP Documentation: Handle key GMP documents and support audit requirements. b. Quality Systems: Manage change controls, deviations, CAPA, root cause analysis, and OOS-related activities. c. Regulatory Readiness: Ensure readiness for internal and external audits through proper documentation and compliance practices. 3. Resource & Material Management a. Procurement Coordination: Coordinate procurement of required materials to ensure uninterrupted operations. b. SRP Data Preparation: Oversee and prepare SRP (Standard Resource Planning) data for production requirements. 4. Training, Coordination & Continuous Improvement a. Shop Floor Training: Conduct and oversee plant-level training to ensure adherence to SOPs and GMP standards. b. Cross-Functional Coordination: Collaborate with other departments to ensure efficient workflow and alignment of production goals. c. Team Management: Promote teamwork, communication, and efficient work practices within the production team. Preferred candidate profile B.tech Chemical or M.Sc Chemistrty Role: Production & Manufacturing - Other Industry Type: Pharmaceutical & Life Sciences Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Production & Manufacturing - Other Education UG: B.Tech / B.E. in Chemical PG: MS/M.Sc(Science) in Chemistry Key Skills Skills highlighted with ‘‘ are preferred keyskills ProductionCGMPAPI Srp

Job description Job Title: Client Acquisition Specialist Department: Sales & Business Development Location: Guwahati, Assam (with travel across Assam & Northeast India) Employment Type: Full-time Job Summary 1. The Client Acquisition Specialist (Growth Consultant) is responsible for driving new subscription-based revenue for Futurists by identifying, qualifying, and acquiring high-potential clients aligned with the agencys tiered service model 2. This role requires a consultative sales approach combined with a strong understanding of digital marketing outcomes. The incumbent will manage the complete sales lifecyclefrom lead generation and qualification to conversion and onboarding supportensuring a seamless transition to the delivery team. Key Responsibilities 1. Territory & Account Planning Develop and execute a quarterly territory plan covering Guwahati and key Northeast markets Identify high-potential industries such as hospitality, retail, automobile, lifestyle, and premium brands Build and maintain a pipeline of qualified prospects 2. Outbound Prospecting Conduct structured outreach through cold calls, emails, LinkedIn, and WhatsApp Achieve the target of prospects per week Engage prospects using a consultative approach focused on solving business challenges 3. Inbound Lead Qualification Respond to inbound leads within in a minimal period. Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) Prioritize and convert high-intent leads into sales opportunities 4. Solution Selling & Client Consultation Conduct discovery calls to understand client objectives, challenges, and current marketing gaps Recommend appropriate subscription plans (Presence, Growth, Scale) based on client needs Clearly communicate the value and ROI of digital marketing services 5. Proposal Development & Negotiation Prepare customized proposals and presentations tailored to client requirements Lead commercial discussions and negotiate effectively to close deals 6. CRM Management & Reporting Maintain accurate and up-to-date records of all sales activities in CRM systems Provide weekly sales forecasts and performance updates to reporting managers 7. Client Onboarding & Handover Facilitate smooth transition post-sale by coordinating with Pod Leads and Operations Participate in client onboarding/kick-off meetings where required Ensure completion of onboarding documentation (NDA, SOW, invoicing) at the earliest. 8. Market Intelligence Gather insights on competitor offerings, pricing, and client expectations Share actionable feedback with internal teams to refine service offerings 9. Travel & Client Engagement Conduct in-person meetings, presentations, and relationship-building activities Travel across assigned territories as required Qualifications & Experience Experience: Minimum 3 years of B2B sales experience, preferably in digital marketing agencies, SaaS, or subscription-based services Education: Bachelor’s degree in Business, Marketing, Commerce, or related field Track Record: Proven ability to meet or exceed sales targets. Industry Exposure: Experience selling retainer-based or outcome-driven digital marketing services is an advantage Key Skills & Competencies Strong consultative selling and active listening skills Excellent verbal and written communication skills (English & Hindi/Assamese preferred) Proficiency in CRM tools. Knowledge of SEO, PPC, social media marketing, and content strategies Strong negotiation and closing abilities Ability to manage territory independently and work in a target-driven environment Compensation & Benefits Gross Salary: 30,000 - 35,000 per month ( Negotiable ) Variable Incentives: Performance-based incentives linked to revenue generation and MRR growth Opportunity to grow in a high-performance, fast-scaling digital marketing environment Working Conditions Work Model: Hybrid (Field + Office) Travel is required across entire North East India Role: Enterprise & B2B Sales - Other Industry Type: Advertising & Marketing (Digital Marketing) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: B.Com in Commerce, Marketing, B.B.A. / B.M.S. in Management Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesSAASAdvertising SolutionsBusiness DevelopmentB2B Sales Enterprise ApplicationsTele / Inside Sales

Job description Role & responsibilities End Point Security Operations: Ensure all end point solutions, systems, and processes comply with company security policies and industry standards. Oversee monitoring activities for proactive response. Identity and Access Management (IAM): Oversee global IAM policies. Ensure proper access controls are in place and maintained across all systems and platforms. Threat and Vulnerability Management: Support global team in Threat and Vulnerability Management of end point solutions. Third-Party App Management: Coordinate global Third-Party Risk Management (TPRM) to mitigate risks associated with vendors and third-party service providers. Desktop Support Ownership: Oversee all aspects of desktop support, ensuring timely and effective resolution of issues. Manage the desktop support team, providing guidance, training, and performance evaluations. Intune Configuration: Manage and configure Microsoft Intune for device management, ensuring compliance with company policies. Software Deployment: Handle software deployment and system updates. Ensure security patches and updates are deployed to all systems in a timely and controlled manner. Printers and Peripherals Management: Oversee the installation, configuration, and maintenance of printers and peripheral devices. Ensure all devices are properly connected and functioning. Troubleshoot and resolve issues related to printers, print servers, and peripherals in a timely manner. ServiceNow Platform Management i. Lead the end-to-end administration, configuration, and enhancement of the ServiceNow platform. ii. Manage implementation of ServiceNow modules such as: ITSM (Incident, Problem, Change, Request, Knowledge) CMDB & Asset Management Service Catalog & Workflow Design iii. Ensure platform stability, upgrades, patches, and performance optimization. Documentation: Maintain accurate documentation of IT processes, configurations, and support activities. Security & Compliance: i. Work with InfoSec to enforce security baselines aligned with Zero Trust principles. ii Ensure compliance with regulatory requirements and internal IT policies. iii. Manage device encryption, conditional access, and identity-based security controls. Team & Vendor Management i. Lead and mentor a team of endpoint engineers and analysts. ii. Manage vendor relationships, contracts, and SLAs with OEMs and software providers. iii. Collaborate with cross-functional teams (Security, Cloud, Networking, Service Desk, HR, Procurement). Innovation & Automation i. Drive automation initiatives using PowerShell, Python, Intune scripting. ii. Evaluate new endpoint technologies, tools, and practices. Reporting & Governance i. Track KPIs related to device performance, compliance, patching, and incidents. ii. Prepare periodic reports for leadership. iii. Establish governance for endpoint standards and best practices. Desktop & Laptop Troubleshooting (Windows environment) Firewall & Network Device Configuration (BasicIntermediate) Email Server Administration (Exchange / Microsoft 365 Admin) Performance Monitoring & Optimization Knowledge and Skill requirement's A minimum of 8 years of experience in a senior end point management role, preferably in an offshore or global environment. Bachelor of Technology (B. Tech) or related field. • Scoping of endpoints including OS, DCs, Security Solutions, PKI, etc. Understanding processes and ticketing options for resolution management. Deployment of Intune solutions including Security Policies, Baselines, Enrollment Packages, deployments, and Autopilot Ensure appropriate policies and controls are working for a variety of endpoints including domain joined PCs, Entra Joined PCs, Macs, and other devices. Other options for SCCM where Intune is not in place XDR tuning including vulnerability assessments, SOC Integrations, Exclusions, and Firewall settings Responses to incidents including isolation of devices, traffic monitoring, RCA, and otherwise Manage the desktop support team. Foster a collaborative and efficient team environment to enhance support services. Proficiency in Microsoft Intune and other device management tools. Experience with modern endpoint solutions such as Microsoft Defender, Cortex XDR, SentinelOne, or similar. Basic Networking Concepts (TCP/IP, DNS, DHCP, LAN/WAN) Active Directory Management (user creation, password reset, group policies basic level) Email Client Support (Outlook configuration, mailbox issues) Hardware Diagnostics (RAM, HDD/SSD, peripherals) Printer & Peripheral Configuration Operating System Installation & Configuration Antivirus & Endpoint Security Management Remote Support Tools Usage (UltraViewer) Basic Server Monitoring & Escalation Handling Ticketing Tools Handling (Keka, ServiceNow) Windows Server Administration (2012/2016/2019/2022) Linux Server Administration (User management, services, permissions) Active Directory & Group Policy Management DNS, DHCP & File Server Management Virtualization Technologies (VMware, Hyper-V) Server Installation, Configuration & Hardening Patch Management & Security Updates Role: IT & Information Security - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.Tech / B.E. in Information Technology Key Skills Skills highlighted with ‘‘ are preferred keyskills ServicenowIntuneEndpoint SecurityStakeholder Management Desktop SupportIAM