Job description Role Objective: A key objective of this role is to manage & support international business development initiatives and customer relationship management (CRM) for European markets. The role involves supporting sales growth with the regional sales head, managing distributor relations, and ensuring timely execution of commercial and operational processes to meet business targets across European markets. Desired Candidate Profile: Education: Bachelors degree in pharmacy or science; postgraduate qualification in business administration or international business is preferred. 5 to 7 years of total experience in the international pharmaceutical/medical device/healthcare business. Minimum of 3-4 years in international business development. Minimum 3-4 years of experience in CRM focused on international markets. Minimum 3-4 years of working knowledge of SAP/ERP systems. Domain Knowledge: Understanding of export documentation, pharmaceutical regulatory processes, international market dynamics, and CRM systems. Roles & Responsibilities: Establish and maintain communication with existing and potential customers to foster business growth. Provide prompt, high-quality service to international customers and other stakeholders. Draft distributor agreements and coordinate their execution. Facilitate the collection and submission of registration certificates to the regulatory department. Prepare and manage contracts and proforma invoices for received orders, ensuring timely customer sign-off. Monitor customer ledgers and provide outstanding dues reports to clients and regional sales managers quarterly. Share and align invoice plans with regional managers to ensure timely dispatch of shipments. Develop monthly collection plans to ensure timely receipt of payments and smooth order fulfillment. Process customer complaints through appropriate quality management systems. Coordinate goods return entries in SAP following confirmation from the internal department. Support logistics by facilitating nominated agent details for FOB shipments. Functional Skills Required: Proficiency in SAP for order processing, ledger management, and logistics coordination. Sound knowledge of international sales processes, export compliance, and distributor management. Strong business acumen with an ability to interpret sales data and CRM analytics. Competence in drafting and managing commercial contracts and invoices. CRM systems proficiency, especially in B2B pharmaceutical settings. Behavioral Skills Required: Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. High degree of accountability and attention to detail. Ability to work under pressure and meet tight deadlines. Team-oriented mindset with a proactive approach to customer service. Team Size to be Handled: The role involves managing a team of 2 members. Important Links: Website: https://biotechhealthcare.com/ LinkedIn: https://www.linkedin.com/company/biotechhealthcare/ Instagram: Biotech Vision Care Biotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc. Role: Business Development Manager (BDM) Industry Type: Medical Devices & Equipment Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: B.Pharma PG: MBA/PGDM in Marketing, Operations, M.Pharma Key Skills Skills highlighted with ‘‘ are preferred keyskills Order ManagementClient Relationship ManagementInternational BusinessInternational Business DevelopmentCRM Customer RelationshipBusiness Relationship Management
Posted 2 hours ago
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Typically responds within 2 days
Job description ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. We are seeking a highly motivated individual to drive the creation of this team. The Service of Manager will be responsible for hiring, training, and leading this new team to operational success. This includes ongoing day-to-day management of the team s activities, as well as participation in calls and meetings with ICE management in the US. A background in financial services (specifically mortgages and lending) is required along with operational experience. Responsibilities Hire, train, and manage a team providing technology-enabled services to US based mortgage companies. Oversee the activities of the team and optimize their performance daily. Act as escalation point for the Team Leader/Asst. Manager to overcome any obstacles to service delivery. Ensure that Data Security is maintained. Document standard operating procedures (SOPs) for the team and hold employees accountable for following SOPs. Track and document each employee s time spent on each mortgage folder. Work closely with the ICE Data Services team to identify and correct Learnset anomalies. Prepare operational status reports and dashboards for ICE upper management in the US. Demonstrate strong follow-through and consistently keep commitments to customers and employee. Oversees large team or area of the business; manage client communication; performs complex work and develops business plans, processes and policies. Focus is on client delivery, process management, business planning. Manage one or more business planning areas, such as capacity planning, client onboarding, cost estimating and responding to new demands. Manage one or more core functional areas such as quality, productivity and utilization management. Co-ordinate and or manage inter department projects. Manage social and communication related initiatives. Participate in managing client delivery. Knowledge and Experience Bachelor s degree or academic equivalent 6+ or more years of experience in the mortgage lending or financial services market 2+ years of experience managing a small- or mid-sized BPO/kpo team. Strong written and verbal communication skills Strong problem solving and decision-making skills. Excellent time management and organizational skills Ability to work efficiently and independently. Ability to work under pressure and time constraints, handling multiple tasks simultaneously. Initiative and strong sense of ownership Proven ability to create and maintain strong customer relationships. Must be comfortable communicating with both technical and non-technical audiences. Preferred Broad understanding of cloud technologies Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows Ability to document standard procedures and effectively train and motivate employees. Expert level knowledge. Role: Banking Operations - Other Industry Type: IT Services & Consulting Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills BPOLoansExceldata securityStandard operating proceduresBusiness planningOperationsFinancial servicesProcess managementCapacity planning
Posted 5 hours ago
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Typically responds within 2 days
Job description Roles and Responsibilities Manage day-to-day office administration tasks, including housekeeping, facility management, stationery, travel arrangements, guest house management, and office equipment maintenance. Provide administrative support to the team by handling correspondence, emails, phone calls, and other communication channels. Ensure smooth operation of the office premises by coordinating with vendors for repairs and maintenance services. Maintain accurate records of inventory levels of office supplies and consumables. Perform miscellaneous duties as required to ensure efficient office operations. Desired Candidate Profile 1-3 years of experience in administration or a related field (housekeeping/facility management). Strong knowledge of Microsoft Office applications (Word, Excel) is essential. Ability to work independently with minimal supervision; strong organizational skills are necessary. Role: Office Admin Industry Type: Miscellaneous Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Office Administration HousekeepingTravel ArrangementsStationaryOffice EquipmentGuest House ManagementOffice CoordinationFacility Management
Posted 1 day ago
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Typically responds within 2 days
Job description Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services. Job Summary The National Title Assistant Group (NTAG) is comprised of elite team members of GOST Specialized Services. They provide high quality support to an NCS Office by assisting with title related processes and specific office language, while adhering to standard operating procedures and company policies. Essential Functions Able to decipher complex requests Attention to detail Multitask and prioritize a large volume of work Identifies needs of office and proactively suggest process improvements and efficiencies Works together with office contacts to ensure accuracy. Outstanding communication skills including written and verbal Job Complexities Accurate product must be delivered in a time-sensitive manner. Exercises judgment within company regulations, policy, and practices to determine appropriate action. Follows office/group processes and procedures. Achieves set objectives of office and group Errors may cause delay to our partner Interactions will be widespread throughout the division, clients, and business partners Supervision Received or Extended No responsibility for the supervision of others Works under guidance and supervision of local, team, and office management Actively contributes to the results of an office and works towards achieving group goals and objectives. Knowledge and Skills/Technology Used Strong customer service Attention to detail Critical thinking Problem solving skills Excellent verbal and written communication Ability to organize and prioritize submitter requests Knowledge and experience with FAST/ClarityFirst applications Knowledge and experience with Microsoft Office and Teams Typical Education High School diploma or equivalent College or University studies is a plus Banking and/or accounting experience is a plus Prior experience in the Title and/or Escrow industry preferred but not required Typical Range of Experience One(+) year of title related experience. Extensive training will be provided by group management Educational Qualification and Experience: Bachelor s degree or equivalent combination of education Professional work experience of 1+ in Title Domain Role: Assistant Manager Industry Type: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingStandard operating proceduresBack officeManager TechnologyCustomer serviceOffice managementTechnology solutionsMS OfficeSupervisionGroup management
Posted 1 day ago
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Typically responds within 2 days
Job description Responsibilities: * Coordinate travel arrangements & manage calendar * Prepare reports & presentations * Manage correspondence & communications * Schedule meetings & take minutes * Conduct research & data collection Provident fund Role: Assistant Manager Industry Type: Facility Management Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills taking minutesscheduling meetings and appointmentsincluding emails EnglishHindiincluding researchdata collectionletters
Posted 1 day ago
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Typically responds within 2 days
Job description We are expanding our team for a pilot process in the dynamic Food Tech Industry and are looking for passionate professionals to join us in Bangalore! Open Positions: Assistant Manager Operations Team Lead – Operations Process Trainer Requirements: Prior experience in the food tech domain is mandatory Strong leadership and communication skills Ability to thrive in a fast-paced, pilot process environment Location: Bangalore Immediate Joiners Preferred Please call me @7899326333 Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Domestic Voice ProcessDomestic BPOEmail ProcessChat Process
Posted 1 day ago
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Typically responds within 2 days
Job description The BMS Engineer is responsible for implementing and maintaining Building Management Systems that control and monitor various building functions such as HVAC, lighting, security, and energy management. This role requires a blend of technical expertise, problem-solving skills, and the ability to work with diverse stakeholders. Required Qualifications and skills: Diploma/Bachelors degree in Electrical / Mechanical Engineering or related field 5+ years of experience in BMS Operations, Design implementation, and maintenance Proficiency in BMS software platforms (e.g. Schneider Electric, Siemens, Johnson Controls) Strong understanding of HVAC systems and building operations Knowledge of networking protocols (e.g. BACnet, Modbus, LonWorks) Familiarity with energy management principles and sustainability practices Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Ability to work independently and as part of a team Preferred Qualifications: Professional engineering license (P.E.) or relevant industry certifications Experience with integration of IoT devices and cloud-based systems Knowledge of building codes and energy efficiency standards Project management experience Programming skills (e.g., Python, C++, Java) Roles and Responsibilities of BMS Engineer 1. Troubleshoot and resolve issues with BMS 2. Optimize building performance and energy efficiency through BMS tuning 3. Check LL BMS critical parameters communicate with LL in case parameters go beyond operating threshold 4. Develop and maintain system documentation and operational procedures. Monitor BMS OEM PPM schedule ensure diligent execution. Monitor SLAs inform WTSMs in the event of breach. 5. Ensure real time monitoring of Hot / Cold Prism Tickets resolve on priority. 6. Preparation of Daily / Weekly Monthly reports comprising of Uptime / Consumption with break up / Temperature trends / Alarms equipment MTBF 7. Ensure adherence to Incident escalation process training to Ground staff. 8. Coordination with BMS OEM for ongoing operational issues (Graphics modification/ sensor calibration / controller configuration / Hardware replacement) 9. Supporting annual power down by gracefully shutting down the system bringing up post completion of the activity. 10. Ensure healthiness of FLS (Panels / Smoke Detectors) conduct periodic check for drift levels. 11. Provide technical support and training to facility management team 12. Collaborate with other engineering disciplines, WPX Team and project stakeholders and make changes to building environment if so needed. Location: On-site -Hyderabad, TS Scheduled Weekly Hours: 48 Role: Field Service Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills GraphicsC++HVACProject managementInvestment managementFacility managementOperationsTechnical supportcommercial real estatePython
Posted 1 day ago
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Typically responds within 2 days
Job description Responsibilities: * Drive business expansion through franchisee acquisitions & management. * Lead franchise development, from recruitment to onboarding. * Manage existing franchises for optimal performance. Annual bonus Health insurance Provident fund Role: Assistant Manager Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Franchisee DevelopmentBusiness ExpansionFranchisee ManagementFranchisee Acquisition Franchise
Posted 1 day ago
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Typically responds within 2 days
Job description 1. Performing basic admin duties including File management, ordering office supplies, overseeing facility management. Role: Back Office Industry Type: Accounting / Auditing Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Back Office OperationsFacility AdministrationAdministration WorkOffice Coordination
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a dynamic and self-motivated Sales Executive to join our pest control team. The ideal candidate should have experience in B2B or B2C sales, excellent communication skills, and a customer-first mindset. Perks and benefits Fixed salary + performance-based incentives Role: Field Sales Executive Industry Type: Facility Management Services Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Pest ControlField Sales ManagementArea Sales ManagementBusiness DevelopmentSales And Business Development Sales And MarketingSales OperationsField MarketingB2B SalesSales PromotionSales Executive ActivitiesSales And ServiceLead GenerationService Sales
Posted 1 day ago
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Typically responds within 2 days