Job description Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Qualification Any Graduation Role: Analytics Consultant Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ms accessbusiness reportingvlookupvbamis macrosdata analysisdata analyticsmis reportingpower bibusiness analysisbusiness analyticsdashboardsbusiness intelligencesqlreporting analysistableauadvanced exceldata visualization
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Job description Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Analyst Qualifications:BCom Years of Experience:3 to 5 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Agility for quick learningAbility to work well in a teamAbility to perform under pressureAdaptable and flexibleCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom Role: Financial Analyst Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: B.Com in Commerce PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills accounts reconciliationjournal entriesforecastinggeneral ledgerrecord to report hlookupmacrosservice operationsdata analysismis reportingms accesspivot tablevlookupdashboardssqlreporting analysistableauvbaadvanced excelmis
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Job description Grade Designation Role Requirement CL 11 Risk & Compliance Analyst Analyst Should have good excel skills Education :bachelors in commerce, Law, or a related field. Experience :2 - 3 Years overall experience S Candidate should have good excel skills. Adaptable and flexible Maintain and update compliance calendar, trackers, periodical reports, and repositories. Knowledge of labour Laws Strong understanding of compliance rules and procedures. Excellent analytical, organizational, and communication skills. Ability to work collaboratively with various teams and departments. Conduct risk assessments and analyze data to identify potential compliance issues. Develop and implement strategies to mitigate risks. Coordinate with internal and external stakeholders to improve processes and remediate vulnerabilities. Conduct regular audits to ensure compliance with internal and external regulations. Prepare and present reports on compliance and risk management activities. Assist in the development and maintenance of the Compliance Management System. Qualification Education :bachelors in commerce, Law, or a related field. Experience :2 - 3 Years overall experience Role: Risk Management & Compliance - Other Industry Type: IT Services & Consulting Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills risk managementamlcompliance managementcompliance analysiskyc financial analysisrisk assessmentdue diligenceanti money launderinginvestment bankingbusiness analysisauditingbanking operationsinternal auditdue diligence reviewfinance
Posted 1 day ago
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Job description Project Role :Security Delivery Lead Project Role Description :Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills :Security Governance Good to have skills :NAMinimum 15 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead and mentor junior team members.- Develop and implement security governance frameworks.- Ensure compliance with security policies and regulations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Delivery Governance.- Good To Have Skills: Experience with Identity Access Management (IAM), Security Information and Event Management (SIEM), Managed Cloud Security Services.- Strong understanding of security governance principles.- Experience in implementing security controls and measures.- Knowledge of risk management and compliance frameworks. Additional Information:- The candidate should have a minimum of 15 years of experience in Security Delivery Governance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: Security Architect / Consultant Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills event managementsiemidentity access managementiamsecurity information and event management risk managementproject managementcyber securityarcsightsocdelivery leadershipinformation securitysmeqradarsplunksecurity operations center
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Ability to perform under pressureDetail orientationAgility for quick learningAbility to work well in a teamCommitment to quality2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation Role: Community Health & Safety - Other Industry Type: IT Services & Consulting Department: Environment Health & Safety Employment Type: Full Time, Permanent Role Category: Community Health & Safety Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills customer supportb2cb2bmoderationonline advertising market researchsalescontent managementproof readingeditingindustrial safetysecondary researchcontent analysiscontent reviewcontent writingqualitative researchhse
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Job description for Risk & Compliance Analyst Position Title:Risk & Compliance Analyst CL -11 Location:Bengaluru Employment Type:Full Time Must have skills :Risk & Compliance Good to have skills :Compliance About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutionsthat power Accenture's people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. Job Summary: The Risk & Compliance Manageris responsible for identifying, assessing, and mitigating potential organizational risks. They develop and implement risk management plans and ensure the organization complies with relevant laws, regulations, and internal policies. Roles & Responsibilities: Candidate should have good excel skills. Adaptable and flexible Maintain and update compliance calendar, trackers, periodical reports, and repositories. Knowledge of labour Laws Strong understanding of compliance rules and procedures. Excellent analytical, organizational, and communication skills. Ability to work collaboratively with various teams and departments. Conduct risk assessments and analyze data to identify potential compliance issues. Develop and implement strategies to mitigate risks. Coordinate with internal and external stakeholders to improve processes and remediate vulnerabilities. Conduct regular audits to ensure compliance with internal and external regulations. Prepare and present reports on compliance and risk management activities. Assist in the development and maintenance of the Compliance Management System. Job Qualification: Additional Information: - The ideal candidate will possess a strong educational background in Law or a related field, along with good knowledge and experience in relevant country compliance. This position is based at our Bengaluru office. About Our Company | Accenture Qualification Experience:Minimum 3 - 4 year(s) of experience is required Educational Qualification:LLB Role: Risk Management & Compliance - Other Industry Type: IT Services & Consulting Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: LLB in Law PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills risk complianceamlcompliance managementcompliance analysiskyc risk managementrisk assessmentdue diligenceanti money launderinginternal controlinvestment bankingbusiness analysisauditinginternal auditdue diligence review
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: Finance & Accounting - Risk Management Designation: Business Advisory Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesAnticipate, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. Follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. What are we looking for Ability to work well in a teamAdaptable and flexibleWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: System Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills risk managementproject managementbusiness advisorycorporate planningcorporate strategy management consultingbusiness strategybusiness analysisbusiness developmentbusiness planningstrategic planningstrategy consultingbusiness consulting
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications:Any Graduation Years of Experience:1 to 3 years Language - Ability:English(International) - Expert About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAbility to work well in a teamAdaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills service operationshuman resource managementworkforce managementcustomer supportwfm international bpochat processservice managementtraining managementcustomer servicecustomer carevoice processhandling escalationsperformance management
Posted 1 day ago
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Job description Project Role :Technology Platform Engineer Project Role Description :Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills :Critical Incident Management Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Technology Platform Engineer, you will be responsible for creating production and non-production cloud environments using the proper software tools. Your role involves deploying the automation pipeline and automating environment creation and configuration, ensuring seamless operations for projects or products. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Implement automation pipeline for environment creation.- Ensure proper configuration of cloud environments.- Collaborate with cross-functional teams for project success.- Troubleshoot and resolve critical incidents efficiently.- Continuous improvement of cloud environment performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Critical Incident Management.- Strong understanding of incident response procedures.- Experience in managing critical incidents effectively.- Knowledge of ITIL framework for incident management.- Hands-on experience with incident management tools.- Good To Have Skills: Experience with IT Service Management tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Critical Incident Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: System Security Engineer Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills itil frameworkcritical incident managementincident responseincident managementtroubleshooting major incident managementservice managementsiemproblem managementchange managementitil certifiedbmc remedyservicenowitsmitil
Posted 1 day ago
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Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :Retail Store Operations Good to have skills :NAMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, performing maintenance and enhancements, and contributing to the overall development process. You will be responsible for delivering high-quality code while adhering to best practices and standards in software development, ensuring that the applications meet the needs of the clients effectively and efficiently. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Retail Store Operations.- Strong understanding of software development methodologies and best practices.- Experience with application design and architecture.- Proficient in coding languages relevant to retail operations.- Ability to troubleshoot and resolve software issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Retail Store Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills software developmentapplication designretail store operationsjavascriptsoftware development methodologies c#cssc++pythoncdbmsjquerysql serversqlspringjavaasp.netoops.nethtmlmysqlsoftware engineeringdata structuresagile
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