Job description You will play a crucial role in analysing data, generating reports, and providing insights to support strategic decision-making processes. Role & responsibilities Develop and maintain databases to store and retrieve data for various business operations. Generate regular reports and dashboards to track key performance indicators (KPIs) and provide management insights. Analyze data trends and patterns to identify areas for improvement and optimization .Develop and automate data-driven solutions to streamline business processes Generate and distribute management reports in an accurate and timely manner. Prepare an Audit report.Role & responsibilities Requirements: Any bachelor's degree. Effective communication and interpersonal skills. Ability to motivate and inspire staff. Excellent problem-solving and management skills. Role: Customer Success - Other Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills MS Office Google SheetsSpreadsheets

Job description This is a profile which would be onsite at customer site. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes On-Premise, Hybrid Cloud, Platforms and Databases , and Security services that TAMs may manage in full or in part. read more Key Skills Performance tuningDiagnosticsRDBMSDisaster recoveryOracle DBAOracle RACOracleRisk managementRMANProduct support

Job description Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, SLP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. - 2+ years of employee and performance management experience - Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 1+ years of performance metrics, process improvement or lean techniques experience read more Key Skills OutboundPeople developmentPerformance managementStaffingProcess improvementBusiness planningSix sigma initiativesCustomer experienceOperationsEmployee relations

Job description Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :5G Wireless Networks & Technologies Good to have skills :Software Defined Network and OperationsMinimum 5 year(s) of experience is required Educational Qualification :15 years full time educationJob Title RAN Software EngineerLocation Bengaluru/Delhi NCRCareer Level 9Job Overview:We are looking for an experienced and highly skilled Subject Matter Expert in RAN Software Planning and Design Solutioning to spearhead our RAN Software Projects. As the Lead, you will be responsible for the planning, design, and optimization of RAN software solutions across multiple projects. You will ensure standardization of RAN SW Features Deployment and work closely with cross-functional teams to meet network performance and compliance requirements.Key Responsibilities:Coordinate with cross-functional teams to ensure the roadmap aligns with network rollout plans, customer requirements, and business objectives. Review new and existing features for potential integration into RAN systems, ensuring that features support performance improvements and operational efficiency. Evaluate the impact of features on network performance and propose adjustments as necessary to meet optimization goals. Plan and oversee trials for new RAN features, ensuring comprehensive testing to validate performance improvements. Lead post-rollout performance reviews, analyzing feature performance in live networks and recommending adjustments based on real-world data. Work with teams to tweak feature designs where necessary, ensuring the final solution meets the required performance and reliability standards. Collaborate with deployment and engineering teams during network rollout to ensure the smooth integration of new RAN features and software into production networks. Support Network FOA processes, ensuring proper documentation and knowledge transfer to operational teams. Continuously monitor the performance of deployed RAN features and software, using key performance indicators (KPIs) to identify areas for improvement. Recommend design updates and modifications based on performance feedback and evolving network requirements. Collaborate with teams to update design workbooks and documentation as new features are added, updated, or enhanced. Provide ongoing support for feature tuning in response to network conditions, user feedback, and technological changes.Required Skills and Qualifications:Proven leadership experience in RAN software feature planning, with a deep understanding of the software development lifecycle and RAN network optimization. Strong expertise in RAN network features, software design, and performance improvement, with the ability to prioritize and strategize based on customer requirements and network performance goals. Experience in trial planning, network rollout, and post-rollout performance management, with a proven track record of driving performance improvements. Capability to manage cross-functional teams, ensuring alignment and successful delivery of RAN features from design to implementation. Experience in feature design reviews, performance tuning, and iterative improvement of software solutions. Ability to manage stakeholder relationships, including product management, engineering teams, vendors, and network deployment teams. Strong problem-solving skills and the ability to provide innovative solutions to complex technical challenges. Excellent communication skills, with the ability to present complex technical details to both technical and non

Job description We re AtkinsR alis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the worlds infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory environmental services, intelligent networks cybersecurity, design engineering, procurement, project construction management, operations maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors. Employee Regular read more Key Skills Engineering servicesSimulationCodingAnalyticalConsultingEngineering DesignSimulinkMATLABPythonTechnical documentation

Job description MISSION 1. Define Lead Digital Energy Services Operation Efficiency Plan Deploy key internal processes, tools, including guidelines for Utilization/Absorption Ensure yearly capacity planning process/production linked to growth ambition and utilization, absorption efficiency action plan. Monitor progress as per backlog build up and capacity. Build current state and future state model by leading Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Work closely with top countries to ensure alignment and execution of an agreed plan with support from SE Digital, LoB and Commercial 2. Drive Demand Creation with Modernization Operational Marketing Programs for growth across top countries, Legacy BMS IB transitions : Track Installed Base by deployment of Global tools such as IB Genius, Platforming tools, drive monetization by clear program to be deployment by Category Managers/Country Work closely with Line of Business on Offers, tools, and sales enablement to support country operations in accelerating transitions Monitor progress, country maturity, and drive good practices sharing Leading KPIs Utilization % and Absorption/Chargeability Rate % EBO Modernization / transitions, Modernization growth REQUIREMENTS Working E xperience: Preferred University Master s degree (Engineering and/or Business) Master s degree in international business management (MBA) will be a plus Minimum 8 years in customer interfacing roles preferably in multi country role. Previous experience in Services especially in Services Tools/bfs/ServiceMax On site deployment, IB Intel and Salesforce is a strong plus. Strong knowledge of Key service operations KPIs, and actions needed to improve. Ability to understand, influence convince customers and internal stakeholders in a complex, fast moving set up. Ability to manage multiple senior stakeholders in across Zone/Division and Countries with country and customer interest as a priority. Strong skills using Microsoft Office suite of applications (Excel, Word, Powerpoint) Business Understanding : Strong on boarding will be provided on DE Offers and Services with key leaders. Service business models, processes, tools. Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions. Analytical critical reasoning and quantitative analysis skills a plus AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL Role: IT Project Lead Industry Type: Industrial Equipment / Machinery Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Technology / IT Education UG: Any Graduate PG: Any Postgraduate Key Skills Business improvementAutomationAnalyticalBack officeInstall baseOperationsCapacity planningService operationsCustomer interactionSalesforce

Job description About this opportunity! Summary This is an exciting opportunity for a Solution Architect-Packet Core within the Ericsson, SR Packet Core Sub-Domain. In this role, you will be part of a dedicated team responsible for supporting Ericssons customers across various network solutions. The SR Solution Architect-Packet Core is part of a CNS (Customer Network Support) team supporting the customer and shall deliver in-service Support services according to the contracted agreements by means of established processes. As telecom networks increasingly adopt cloud-based and virtualized infrastructure, this role plays a critical part in navigating the complexities of modern operations, fault isolation, and customer service requests (CSRs). You will be key in ensuring Ericsson s 4G 5G Cloud and Packet Core solutions are seamlessly delivered, supported, and continually optimized for performance. This role is ideal for individuals looking to work in a dynamic, innovative environment that challenges them to blend both traditional telecom and IT methodologies for exceptional customer outcomes. read more Key Skills Relationship managementTelecomNetworkingCloudCustomer supportCustomer serviceSignallingTroubleshootingVirtualizationTechnical support

Job description Join our Software Lifecycle Practice Team where you'll work as an independent contributor tackling complex challenges in Cloud and Network Services. Youll spearhead multiple projects, utilizing your strong customer care, technical support experience and project management skills to coordinate and drive Nokia's development processes and outcomes. In this role, you'll influence cross-functional teams to deliver customer-focused analytics, automations for operations efficiency, and various solutions while leveraging cutting-edge technologies. You will drive continuous improvements in execution, including the Live Network Intervention Practice, to enhance delivery and develop efficient plans to ensure networks are always up to date with latest and most secure versions. Your focus areas are accurately installing Base Information, Software Upgrade planning, Network Modernization planning and corresponding resource Plan, Software Upgrade Execution Excellence, Minimize Network Impact through LNI, and Life Extender Strategy. Enjoy collaborating with experts, solving unique problems, and making a tangible impact on performance and user satisfaction! KEY SKILLS AND EXPERIENCE Education: Bachelors degree or equivalent Experience: 6+ years in Customer Care and Technical Support environment Technical Expertise: Proficient in Nokia Care Delivery Tools (CDB, CARES, Salesforce, etc.) Problem-Solving: Strong analytical and troubleshooting skills Collaboration: Effective team player with a cooperative approach Leadership: Proven ability to lead Communication: Excellent presentation and interpersonal skills It would be nice if you also had: Experience with automation and reporting tools (Power BI, Power Automate, Power Apps, etc.) Knowledge of customer contracts Strong project management skills Financial acumen Ability to understand and improve processes Your responsibilities as a Software Lifecycle Practice Lead are: Data Integrity & Tool Management: Maintain accurate data across all systems (IBM, CDB, Cares, Enovia, Sales Force) for informed decision-making and efficiency. Software Upgrade Plans, Modernization Plans: Developing and implementing plans to upgrade software, ensuring networks are always using the latest and most secure versions. SUS Demand and Forecast Management and Governance. SUS Resource Plan and Optimization: Implement long-range resource planning to ensure sufficient staffing and expertise for SUS. SUS Execution Excellence: Drive continuous improvements in execution, including the Live Network Intervention Practice, to enhance SUS delivery and reduce network impact due to SUS activities. SUS Financial Performance: Revenue and Cost visibility and adherence for SUS. SUS Process Governance and Improvement: Define, improve and enforce standardized software lifecycle processes, collaborating with PLM, Customer Success, Domain S&C, Delivery Excellence, and Market Services. Contractual Compliance: Ensure adherence to contractual obligations to the customers. Life Extender Strategy: Strategy to provide Life Extender support for existing software, ensuring continued support and functionality while customer plans on software upgrades or modernization of the network. Drive to reduce the number of Life Extenders. Role: Practice Manager / Head Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Software Software CDBproject managementPower BIPower AppstroubleshootingPower AutomateCARES

Job description Job Summary The Sr. Process Executive-Ops will play a crucial role in managing and executing operational processes with precision and efficiency. With a focus on MS Office skills the candidate will ensure smooth workflow and contribute to the companys success in the insurance domain. This hybrid role requires night shift availability and offers an opportunity to work on Auto - Policy Admin Auto - Claims and Property & Casualty Insurance processes. read more Key Skills data analysisanalyticalworkflowpoliciesexcel macrosmonitoringprocess improvementsexcelms office applicationsoperationscontinuous improvementcustomer satisfactioncomplianceclaimsoffice skillswordpowerpointreportingcommunication skillsms office

Job description PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations Role: Financial Analyst Industry Type: Financial Services Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills operational supportManager Quality AssuranceComplianceQuality checkQuality AnalystFinancial planningWorkflowAsset managementServicingAdministration work